Before You Can Motivate, Seek to Understand Your Resume Prospects

Before you try to motivate someone to become a resume client, the first thing to do is spend as much time as possible really understanding who they are and where they're coming from. Your customer doesn't care that you want to motivate them to become a customer. They just want their problem solved. (They simply want a job. Or, if they have a job, they want a new job.)

Speakers and business owners who focus on trying to motivate people often fail. Why? Because wanting to motivate someone is inherently a self-centered desire. "I want to help people find a job," or "I want to build my resume business," or "I want people to buy," are all "I-focused" statements.

Instead, successful resume writers don't start with what they want. They don't start with wanting to motivate jobseekers; they start with what the customer wants.

The Magic Question: What Do You Want?
When it comes to business, what the customer wants is king. If the customer wants something that's different than what you want to provide, you'll have to ask yourself which is more important — the success of your business, or going the path you chose.

The most successful businesses in the world almost all undergo a drastic change and revamping at some point:

• Pixar started out as a company designed to manufacture 3D rendering technology. They lost money until they realized the market was in actually creating the movies themselves.
• IBM was one of the world's largest computer manufacturers for years, until the personal computer revolution. They then realized their customers just didn't want what they had to offer anymore, and had to reform their company into one that did consulting instead.

The same applies to resume writers. People often get into business with one set idea of what they want to provide, without asking questions or understanding where their customers are coming from first.

Deeply Understand ... and Motivation Will Come
If you want to motivate jobseekers, first start by understanding them better than anyone else does. If you can understand your audience better than your competitors, you'll be able to motivate them better than your competitors.

What is the real pain point with your target audience? Why are they willing to spend money on your resume service (instead of doing it themselves)? What is it like to not have a solution to their pain yet?

How do people decide on how much they want to pay? Is it based on price, as is a commodity? Or is it based on how likely they believe you'll be able to solve their problem, as it is in consulting?

Try to understand how your customers decide on a solution and why they haven't picked any of your competitors. Try to understand what they want more than anything else.

When you speak, if customers get the sense that you've really taken the time to understand them, they will respond.

How to Stay Motivated as a Resume Writer

© Minerva Studio - Fotolia.com

Earlier this month, I wrote a post about "Finding It Hard to Stay Motivated?"

Being a resume writer can be a very profitable way to make a living -- however, because you only get paid when you work with clients, self-motivation is a necessity. There's no one else to motivate you. You're on your own.

While the threat of no money may seem like motivation enough, sometimes you need a little more motivation. Here are some ideas to get you motivated.

1. Set a Daily Income Goal
Take a look at how much you made last year and create an annual goal for this year's income. Then divide it by 365 days. That's how much you want to earn daily. Print this number out in a large font and hang it over your desk. (My husband uses a weekly goal, because he understands that things can change from day to day.)

2. Track the Money
Hang a dry erase board on your office wall. After you complete a resume project, write down the amount of money you've earned on the board. Track it for the month and keep a running tally. If you're money motivated, watching that number grow will help you stay busy.

3. Take a Day Off
This may sound contradictory; however, one habit that many self-employed resume writers have is to work seven days a week. This leads to burnout and work apathy. Take a full day off each week to recharge yourself. Don't think about work. Don't check email. Just enjoy the day.

4. Build Your Resume Business
If you're doing the same thing day in and day out, it's easy to lose joy and motivation. Spend time each month planning how to grow your business. What is working for you? What isn't working? How can you attract more of your ideal customers? What new service can you provide that offers value to your customers and excitement or interest to you? (LinkedIn profile development? Social media coaching?)

5. Create New Habits
One of the reasons motivation can falter is if you're in a rut. For example, you get up every morning, drink your cup of coffee and check your email. You then get right to work. Why not change your morning habit? Before you check your email and get to work, do something creative or physically active. Changing your habits and routine can add life back into your day. Self-employed resume writers are creative people and a rut can drown your creativity and motivation.

You're in control of your life and your income. If what you're doing isn't working for you and you're feeling unmotivated, you have the power and the wherewithal to make a change. Find your motivation!

Finding It Hard to Stay Motivated?

I read on her Facebook page today that Kathy Sweeney started her resume business, The Write Resume, 25 years ago today. (Congratulations, Kathy!!) My resume writing business was founded in 1996 (15 years last year!). Longevity in the resume writing business isn't rare -- there are hundreds of resume writers who have been in business for more than 10 years -- .... but staying motivated can be a challenge.

In the beginning you were likely gung-ho about starting your resume writing business. Maybe some of that fire is starting to flicker out. (It can ebb and flow...) So, how can you stay motivated?

When times get tough, you may decide that you want to throw in the towel. Confronted by a PIA client (think: pain in your keister!) you might think to yourself, "Wouldn't it just be easier to go get a job?" After you've spent the last 14 hours writing resumes, handling client emails, doing all the financial paperwork and recordkeeping that goes along with keeping your business running, and squeezing in some marketing activities so the phone will ring tomorrow, you might be both physically and mentally tired.

Before you give it all up, however, consider a few ways that you can help yourself to regain your zest for running the business.

First, ask yourself a few questions:

• Why did you start the business in the first place? Don't underestimate the power of your memory. Were you working for someone else but wanting to be your own boss? If you don't want to return to that way of life, then donít give up when the chips are down. Was it because you had a desire to help others? (Most resume writers have a little "social worker" in us.) Who did you help today?

• How are things looking for other resume writers? It could be that everyone is having a slow season. Evaluate your growth compared to others in the careers industry. 

There are two things that can motivate you to keep going here:

One: Other resume writers are doing better than you are. A little friendly rivalry is healthy. You can opt to step up your game and learn from whatever others in the careers industry are doing to make financial gains where you are not. (For example, LinkedIn profile development writing is a growing area. Would learning some new skills and expanding the types of services you offer rejuvenate you?)

Two: If other resume writers are in the same boat, you can rise above the mediocrity. Remember what you started your resume business for. If you are going to make a living and reach your goals, keep the big picture in mind.

• What are your goals? Every resume writer has to remain focused in order to move forward. Your goals set the path along which you will travel. But, if your goals are non-existent, or they aren't strong enough to support your business, then it is time to re-evaluate and change them to become the appropriate platform to help you gain success.

Now that you have asked yourself some questions, here are a few suggestions to help you continue to push forward.

• Get sage advice. Consult a trusted advisor. The leaders of the professional resume writing associations can give you perspective. (Frank, Laura, Wendy, Louise, Maria.) They can help you to regain your focus and also set a new course for your business should you need that.

• Partner up! Reach out to another resume writer and team up to form a support group for each other! If you're stuck while writing a particularly difficult resume, you can reach out for inspiration. You can post encouraging notes on each other's Facebook walls. (Or use Facebook's "Poke" feature to let him or her know you're there for them.)

• Gain camaraderie on forums. Visit and become a participating part of professional association e-lists and online forums. You can find out tips to help you move forward in your business. Consider attending a conference offered by one of the major associations or taking online training.

• Get access to tools to make your work easier. Don't reinvent the wheel! I use an inspiration book to help me when I get stuck in writing. And you can use tools from BeAResumeWriter.com -- like each month's unique Pass-Along Materials to help your clients (and market your business).

It's natural that you're going to have times when you struggle in your careers industry business. Taking it one day at a time (hoping and planning that tomorrow will be better than today) can keep you going through the difficult times.

"Recalculating" -- Mapping Your Course to Success

I have that Allstate car insurance commercial in my head. You know the one (it's called "Mayhem is Everywhere") -- the guy is driving in his car and his GPS voice gives him wrong directions (including a quick "Turn right,") and he crashes into another car. At the end of the commercial, the guy playing the GPS says, "Recalculating." 

Isn't that what life is all about? Recalculating your path after you make a wrong turn -- or worse, crash? If I steer my vessel in the wrong direction, I can find a map and chart out a new course. Stopping is not an option. I will find my way as long as I keep my eyes on the prize.

Success is a journey, not a destination. Strive to make each step count. A positive attitude helps you move forward and, even when you are unsure of where you are, you are not lost. Instead, choose to become a trailblazer. The generation coming behind us will have access to another route thanks to our resolve to stay the course and forge a new path.

When you come to a fork in the road, trust your intuition to guide you. Being spontaneous in this way helps release your inner self and experience success in a new way. Spontaneity gives you freedom.

Missing a turn causes me no panic because I know that I have countless options; I am not limited to only one way. A wrong turn may lead me to find a new way. The opportunity to explore the unknown excites me.

Although it feels daring to get off the fast-paced highway of life and take the scenic route, detours can be worthwhile because they lead us to discover the beautiful things in life that we otherwise may have missed. The road less traveled is filled with the most stunning sights.

Flexibility allows us to prosper despite failure. Being flexible gives us the strength to keep going when we would rather stop.

Self-Reflection Questions: 
1. What do I do when I reach a dead end?

2. How might I become less rigid and more flexible?

3. What changes can I make to ensure that I enjoy the journey just as much as the end reward?

Aesop's Wisdom

What Motivates Workers

When clients come to us seeking a job change, it's always interesting to hear their reasons for seeking a new job. Usually, it's not about pay (or, more accurately, not JUST about pay).

Author and researcher Frederick Herzberg has outlined his findings in two books:
"The Motivation to Work" and "Work and the Nature of Man."

Herzberg proposed the Motivation-Hygiene Theory, also known as the Two factor theory1959) of job satisfaction. According to his theory, people are influenced by two factors:

• Satisfaction, which is primarily the result of the motivator factors. These factors help increase satisfaction but have little effect on dissatisfaction.
• Dissatisfaction is primarily the result of hygiene factors. These factors, if absent or inadequate, cause dissatisfaction, but their presence has little effect on long-term satisfaction.

Motivator Factors

• Achievement
• Recognition
• Work Itself
• Responsibility
• Promotion
• Growth

Hygiene Factors

• Pay and Benefits
• Company Policy and Administration
• Relationships with co-workers
• Physical Environment
• Supervision
• Status
• Job Security

Courtesy: Wikipedia