Wednesday, September 9, 2009

Results Part II: 2008 Resume Writers' Digest Subcontracting Survey

The first part of the survey results can be found here.

Why Writers Subcontract
While income is one of the primary reasons cited by survey respondents, it's certainly not the only reason. Reasons given in the 2008 subcontracting survey include:
  • Flexibility/Convenience. One writer likes the flexibility of working "off hours." Another says, "Local clients for my own business want to meet, which is difficult for me with two small kids." Subcontracting "allows me to work from home." "I can control the work flow -- and take breaks from work easily." Another says, "I like being able to accept/reject projects at my discretion."
  • The Opportunity to Focus on Writing, Not Sales. "I'm not a great salesperson, so I like having that part already done," says one respondent. Subcontracting offers "less client contact, less stress, and a steady pipeline of work," volunteers another. "I can focus on the work instead of seeking it out -- I can better concentrate my efforts." "To avoid or eliminate it altogether: client contact/management, billing issues, and sales and marketing." One writes, "I hate dealing with clients directly." Another says, "I don't like marketing myself."
  • To Get Additional Experience. "I subcontracted to learn resume writing and to do sales before I set out on my own. Now I subcontract just to fill in lulls in my business." Writes another: "I did it to get started and hone my skills in a part-time writing business in retirement."
  • To Experience Diversity of Projects. "I do all kinds of business writing, and the bulk of my work right now is either technical writing or marketing communications. This is a good way to stay involved with resume writing without having to do any marketing," says one writer. "I enjoy the variety of projects."
  • The Volume of Work Available. I subcontract "to supplement my workload," writes one. "Because it provides steady work," says another. "It keeps me busy." "Steady work is nice, because I live in the middle of nowhere."
Subcontracting can be a good alternative to a local market area that doesn't supply a viable source of clients. One writer noted, "I cannot charge as much as I could like to locally. I live in a very depressed area -- I make much more subcontracting than I could from local clients."

It can also be a bridge for resume writers starting their businesses (although many firms prefer writers with some experience).

"I'm new to the field, need to work from home, and subcontracting is a feasible solution," says one writer. Another writes, "My website sucks and my SEO (search engine optimization) skills suck and I need to work."

The economies of scale large companies have to offer helps them attract clients, one resume writer pointed out.

"A large, national company can afford huge marketing and promotional campaigns, bringing in thousands of clients per year, [while] a small individual operation ... can only afford a telephone book ad and some Google 'pay per click' marketing," she writes. "I wouldn't bring in enough customers on my own to make the money I want to make. Subcontracting is two-thirds of my salary."

You can read more of the results here.


Interested in subcontract resume writing? Purchase the "Making Money as a Resume Subcontractor" special report from Resume Writers' Digest.

Monday, September 7, 2009

Results: 2008 Resume Writers' Digest Subcontracting Survey

For many resume writers, subcontracting is a way to smooth out the peaks and valleys of self-employment, at least according to the responses in the Resume Writers' Digest 2008 Subcontracting Survey.

Thirty-three resume writers completed the survey. Of those, 90 percent are currently subcontract writers, either for an individual or a firm. The rest used to write resumes as a contractor, but are not currently doing so.

Compensation
The opportunity to earn extra income is often the driving force behind the decision to subcontract. The average pay for more than half of all writers surveyed was between $101-$200 per project. Most resume writers are paid a flat fee per completed project (82 percent of those responding), versus a percentage of the client fee. None of the writers who responded are paid by the hour, although these arrangements do exist. For those who are paid a percentage of the project fee, the usual portion for the resume writer is 21-35% of the project fee.

Almost always, these projects include a resume and cover letter, although some subcontract resume writers reported resume-only projects are most typical for them (9 percent). Other services include bios, thank you/follow-up notes, interview preparation training, KSAs, and ASCII text conversions.

Project Management
Most subcontracting projects are assigned via e-mail (75 percent), followed by assignments made through a dedicated web portal.

Turnaround time can influence a contracting writer's satisfaction with the working relationship. While rush fees may be available for extremely short turnaround deadlines, in many cases, contracting writers must produce projects in shorter timeframes than they would when working with their own clients.

Reported turnaround times include:
Less than 24 hours -- 10%
24-48 hours (1-2 days) -- 10%
48-72 hours (2-3 days) -- 24%
3-5 days -- 52%
More than 5 days -- 4%

Working style is a big factor for subcontract writers when choosing an individual or firm to affiliate with. How you work with clients is a matter of personal preference, but choosing a firm that allows you to use your preferred style can make a big difference in your satisfaction with the working relationship. Writers reported a wide range of information-gathering styles (which is often mandated by the contracting firm):
Via e-mail contact only -- 39%
Mostly via e-mail, but up to 20% of contact on the phone -- 42%
Both phone and e-mail -- 15%
Entirely through the phone -- 4%

The majority of subcontracting firms require writers to handle a large portion of the content development process, from initial draft through project finalization, working directly with the client (58 percent). Other firms have writers handle the draft through project finalization, but working with the contractor, not directly with the client (21 percent). Some firms have the writer complete a draft version only, including formatting (21 percent).

As in the previous survey, writers reports that growth in subcontracting opportunities exists for resume writers who specialize in federal resumes, as only three percent of the survey respondents reported they specialize in this area, and demand from firms seeking subcontractors who have expertise in writing federal resumes continues to grow.

You can read the rest of the survey results here.

And if you're interested in subcontracting, purchase the Resume Writers' Digest Special Report, "Making Money as a Resume Subcontractor."

Monday, August 31, 2009

Resume Writers Recession Survey Results

Last month, I was invited by the Career Management Alliance and National Resume Writers' Association to participate in a joint effort to survey resume writers about how their businesses were faring in the current recession. (Thanks to Don Goodman, of About Jobs, for suggesting the survey idea and initial questions.)

We finalized the questions and put the survey out there. We received 191 responses between Aug. 3-16. Katharine Hansen, Ph.D., Research Master for the Career Management Alliance, compiled the results and prepared a report, which was released today. (If you have signed up for a free subscription to Resume Writers' Digest and confirmed your subscription to the double-opt-in list, you received an e-mail from me this morning with the 8-page report.)

Here are some highlights:
  • Compared to a year ago, more respondents (48.4 percent) are doing better now than are faring worse (39 percent).
  • Twelve percent of respondents say they are doing the same as last year.
  • Six percent of those surveyed said their revenues were up 61 percent or more over last year; 3.2 percent said their revenues were down 60 percent or more. Twenty-eight percent said their revenues were up 1-20%. Twenty percent said their revenues were down up to 20 percent.
  • The top source of business is referrals (47.5 percent), followed by their personal website (25.6 percent), Yellow Pages ads (14.9 percent), and subcontracting (14.4 percent).
Speaking of subcontracting, it can be an excellent source of business (especially during slow times). Resume Writers' Digest offers a special report for resume writers looking to affiliate with firms that hire subcontract writers.

If you would like to receive a copy of the results, sign up for your free subscription to Resume Writers' Digest and then e-mail me at editor(at)RWDigest.com with the subject line "Recession Survey Results" and I'll send it to you.

Monday, August 24, 2009

What the "Sharks" Can Teach You About Business

My husband Jon and I have been enjoying watching the new television show, "Shark Tank." (It's on Sunday nights on ABC). The show offers some lessons for entrepreneurs who are looking for investors for their businesses. Now I realize that there are only a handful of resume writers who would need a large capital infusion to start-up (or expand) their business, as this industry is fairly light on cash requirements, but the show makes some interesting points nonetheless from the case studies of folks pitching their business ideas to the five investors, Barbara Corcoran, Daymond John, Kevin Harrington, Robert Herjavec, and Kevin O'Leary. (Many of these principles are also applicable to our job seeking clients.)
  • Stand for something. Even the investors who don't have a fleshed-out working prototype can win over "The Sharks" with enthusiasm, a personality, and a "brand" concept. In fact, several of "The Sharks" have invested in unproven concepts because they liked the person pitching the products, and they believed in THEM. Resume writers need to have a "niche" or a "hook" so people can remember them. (Deb Dib, the CEO Coach; Cindy Kraft, the CFO Coach). We've also all known job seekers that talked their way into a job, even though they didn't have the qualifications the employer said they were seeking. Attitude goes a long way!
  • Don't overvalue what you have to offer. Having unrealistic expectations for what their business is worth is a dream-killer for many of the folks pitching their products. Many pitchmen come in front of "The Sharks" with small revenue and profit realizations -- yet they want to value their companies in the tens of millions of dollars because of the "potential." Your worth is based on what you have to offer today -- not five years from now. I've worked with a number of young college graduates. Some of them are worth every dollar they are asking for in a first salary; most are not. You have to prove yourself before you'll get the big investment.
  • Be willing to say, "I'm out." The catchphrase for the show is when each of "The Sharks" decides to invest ... or not. If they decide not to invest in the pitch, they say, "I'm out." Know when to walk away from things. For example, I've recently been talking with resume writers who are trying to work out strategic alliances with recruiting firms (the subject of a new Special Report I'm working on). Some of them are so thrilled to be approached -- and star-struck by the offerings of dozens of new clients per week that the recruiters think they'll be sending their way -- that they don't realize that the deal doesn't favor them. Remember, "It's not personal, it's business." Be willing to walk away.
It's a good show. You should watch it!