Wednesday, July 13, 2016

8 Mistakes To Avoid on Facebook Live

Today, I used Facebook Live to teach a training on how to use Facebook Live streaming in your career services business.

In the broadcast, I shared eight mistakes that resume writers and career coaches should avoid when using Facebook Live. I wanted to share them with you here. You can also watch the Facebook Live video replay here:

Eight Mistakes to Avoid on Facebook Live:

Mistake #8: Not giving a descriptive name to your broadcast
Your broadcast name serves as a "headline" for your content, giving prospective attendees an idea of what you're talking about. The right headline can attract viewers! The best headlines are seven words or less. After the broadcast, you can add a longer description to your video. But for the name of the video, keep it short but descriptive!

Mistake #7: Not broadcasting long enough
Sometimes you'll decide to do a Facebook Live broadcast on the spur of the moment. If that's the case, your broadcast should be at least five minutes (the typical impromptu Facebook Live broadcast is 5-10 minutes). That gives people time to join your broadcast if Facebook has notified them that you're live.

If you're promoting your broadcast in advance, make your broadcast a minimum of 10 minutes -- probably in the 10-20 minute range. Speaking of that …

Mistake #6: Not giving advance notice of your Facebook Live broadcast
As I mentioned, Facebook is doing a lot to help you promote your Facebook Live broadcast, but you'll still get the most traction (and traffic) from the people you already know -- your fans and followers of your Facebook Business Page, and your friends if you're broadcasting from your personal page. Use non-Facebook channels to promote your Facebook Live broadcast -- Twitter, Snapchat, Google+, email, etc. The more people you can let know about your broadcast, the more likely you are to get viewers of your live broadcast.

Mistake #5: Thinking of Facebook Live like a video
Facebook Live is LIVE television, so there are different things to consider than if you're publishing a video on your Facebook Business Page. Think of it as the difference between a TV news broadcast and a movie. Most people sit down to watch a movie from start to finish. But people "snack" on news -- tuning in at different parts of the broadcast (although some will watch the entire newscast). But in planning your Facebook Live video, you need to make sure that you're delivering your content to people who join you from the beginning as well as those who hop onto the broadcast midway through.

Mistake #4: Not being mindful of visuals
When choosing where to broadcast from, keep the visuals in mind. Watch out for weird protusions, dim lighting, and what appears in the background. Think about where to broadcast from that will best represent you -- that might be from your home office (or, if your office looks like mine!, somewhere else in the house). I did my broadcast from my living room because it has good lighting and Jon's artwork makes a nice backdrop!

Mistake #3: Talking to, but not acknowledging, the audience
One of the best things about using Facebook Live -- versus a video -- is the audience interaction component. If you simply talk at your audience without acknowledging them, you're missing out on the fun! Say "Hi" to viewers as they join. Read -- and respond to -- comments you receive while you're broadcasting. And ask for viewer feedback -- ask them to send you emojis so you can gauge their reaction to the content!

Mistake #2: Not recapping as you go along
As I mentioned earlier, people "snack" on Facebook Live videos, so they're constantly jumping in and out of your broadcast. Make sure that you recap as you go along, using phrases like, "If you're just joining me," or "To recap," and then summarizing the content.

Mistake #1: Not broadcasting often enough
One of the ways to get more clients is to position yourself as an expert resources -- especially through sharing content. Video is one of the best ways to do this, because they can see and hear you. If you're a resume writer who works with clients virtually, this is a great way to build that know/like/trust factor. You don't have to set up a regular Facebook Live broadcasting schedule (although I do give you an idea for how to do that in the training), but don't just go live once … the more you do it, the better you will get!

If you want to learn more about Facebook Live (including step-by-step setup instructions, equipment recommendations, what to broadcast about -- 12 types of content, best practices and more), become a Bronze member of and get the 28-page special report on "Facebook Live Streaming for Resume Writers" as part of your Bronze member benefits. Join or upgrade here.

Facebook is just one tool you can use to attract prospective clients to your resume writing business. Getting publicity is another way. Check out my upcoming training next month: Feed the Media Webinar Series for Resume Writers and Career Coaches.

Tuesday, July 12, 2016

Five Simple Steps to Create A Vision Statement for Your Resume Writing Business

I've said it many times before, but resume writers are the ultimate "shoemaker's kids." You know, the shoemaker's kids are barefoot. When's the last time you looked at your own branding? You're constantly coming up with branding profiles for clients, but what do YOU stand for?

You can't be all things to all people. You need to put some serious time into deciding who you are, and what you do. Part of the process is creating your vision statement. This is your purpose. It becomes a took to help you manage and market your career services.

Here is an exercise to help you create your vision statement:

1. Brainstorm a list of verbs that describe your business. What do you DO for clients? Come up with your own list, and then enlist the help of others to come up with a list of verbs.

2. Identify which verbs describe the essence of your business. Which 2-6 words (verbs) truly describe the essential activities of what you do and how you help clients?

3. Keeping those verbs in mind, who is your target audience? Who benefits directly from your services and why you do what you do?

4. Organize these ingredients into a simple statement that describes your business purpose and who you serve. Once you have drafted seotmhing that makes sense (and feels right!), put it aside for a few hours -- or a few days.

5. Next, do the "ONLY ME" test. Is this vision statement true of ONLY ME? (It's the same test we do for personal brand statements for our clients. If the same statement can be said of any jobseeker with that pairtuclar job title, you need to change it to make it more specific. Remember, "You must be specific to be terrific." (A quote from sales trainer Tom Hopkins!)

Your result should be a clearly written, concise, dynamic statement that expresses your reason for being in business.

Tuesday, May 17, 2016

Don't Fall For This Domain Scam

I received an email recently that I discovered is a scam, and I wanted to share this so you wouldn't fall for it -- or have to take the time to research it to find out it is a scam!

Here's the email I received (from "Matthew Zeng" -- all errors are from the email sender):

Dear Sir/Madam,

We are a service agency for registering domain names. Our center received an application from Sean Lim International Ltd. today. They applied for the registration of rwdigest as their Brand Name and some top-level domain names. But we found the main body of domain names is same as yours. We are not sure about the relationship between you and them. As the registrar, we have the duty to inform you the case.

Now, we are processing this application. Our center needs to confirm whether this company is authorized by your company. If so, we will continue the next step of registration. If not, please let me know as soon as possible in order that our center can deal with this problem timely. We await your prompt reply.

Best Regards
Matthew Zeng
Tel: +86.5516 3491 191
Fax: +86.5516 3491 192
Address:No.1,Xingshun Building, Fengyang Road, Hefei China

I did a Google search for "received email from domain registrar saying someone has applied for domain similar to mine" and came across this Stackexchange thread that confirmed it was a scam.

There were several examples of similar emails -- but more important, it gives the "how" of this scam. How do the scammers monetize their emails?

The answer: Domain registration fees.

If you respond back to the email saying that you own the domain, you will receive one of two responses -- one from the company that purportedly wants to register the domains, indicating they intend to go ahead and register the domains ... and/or a response from the initial contact, saying you have "priority in the registration" of the domains during the "audit period." The company will offer to register the domains for you (,,,

Of course, no one is really interested in registering your domain names. It's a scam to either get you to pay to register these additional domains (AND possibly to steal your payment information once you provide it).

So just IGNORE this email if you get it.

Wednesday, May 4, 2016

7 Ways to Get More Clients for Your Resume Writing Business

Clients are the lifeblood of a successful resume writing business. Without clients, there is no business! Here are seven tips for attracting clients. You probably know most of them, but it's a good reminder that if your appointment book isn't full, you can change that!

1. Tell Everyone You Know 
This may seem obvious, but you would be shocked to learn that some people you know probably don't know what you do. You want to get the word out to everyone you know, because they may know someone that needs you and tell them about you. Hand out business cards, share resources with them (the Pass-Along Materials make excellent special reports that you can use as lead generation magnets), and post updates on your social media platforms about the work you're doing (and the people you've helped -- without identifying your clients directly). 

2. Get Involved
Being involved in your local community and online communities, both business and personal, will help you become a known entity. Use the strategy of "Give To Get" -- be helpful to others. Remember, jobseekers are hungry for information that will help them in their job search -- FEED THEM! Remember the Zig Ziglar quote: "You can have everything in life you want, if you will just help enough other people get what they want."

3. Partner Up
A joint venture is a temporary partnership in which you join forces with someone who markets to your audience but who is not direct competition -- for example, a career coach. Partner up to host a free webinar teaching their clients something to solve one of their most burning problems (anything related to the job search is fair game -- LinkedIn is almost always an in-demand topic). They will promote the webinar to their clients and you'll teach it. You can give them a referral fee on any projects that result -- and, you can solidify a stronger referral relationship!

4. Be Social
Make all your profiles on social media compelling and informative. Post a good profile image that shows your face and eyes. It doesn't have to be a professional headshot, but it should be clear and show a good depiction of your personality. Join various groups online, consisting of both your audience and other resume writers (if you focus on a specific niche, colleagues can be a great source of new clients). Get to know people, help people, and let your profile speak for itself. Share information regularly -- become a resource people will depend on for careers content!

5. Build Your Reputation 
If your current client flow is slow, take time now to work on reputation building. The way you do this is participate in webinars, discussions, and even livestreams ( or Facebook Live), showing your professional knowledge about your careers industry niche and how you can help jobseekers. Write a book, blog, or guest blog and/or develop a freebie (lead magnet) to give away so you can build an email list. Content can help you capture new clients!

6. Optimize Your Website
Your website is the hub of all other activity. Ensure that it works on any device, that it loads fast, and that it is pleasing to the eye. Use keyword-rich titles, appropriate anchor text, and publish informative blog posts. Ensure that you have at least a Home page, About us page, Service page and a Contact page, and that there is no mistaking what it is you do when someone visits your website. (Refer to the "What To Write On Your Website" special report for more details.)

7. Be Your Own Client
I talk a lot about resume writers and the shoemaker's kids. (Referring to the old story about the shoemaker's kids being barefoot.) One of the best demonstrations of what you can do involves being a bright, shining light that shows the world what it is that you do. Your LinkedIn profile should be top-notch. Your "About Us" page on your website should tell a compelling story of you. If your personal communications are outstanding, prospective clients will see exactly how you can do the same for them.

If you're looking for a specific program to help fill your appointment book, the Earlybird registration and the 3-pay option for the next session of Get Clients Now end this Friday. (There are only 3 spots left too.)
Details here: Get Clients Now.


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