Get Clients Bootcamp: Where Are You Now?

Next week, I’m offering a Get Clients Bootcamp for Bronze members of BeAResumeWriter.com. One of the exercises I’m giving as homework is to figure out “Where Are You Now?”

One of the best ways to get more clients is to figure out what’s working and do more of that. You have to figure out where you are on the map before you can plot a route to where you want to go.

Sounds simple enough, doesn’t it? The problem is that you first have to know exactly what’s working and what isn’t. The best way to do that is track! From there you look at your data and make a plan for what you should and shouldn’t be doing going forward.

Your first step will be to decide what you want to track. A good place to start is to look at how you currently are attracting clients, your income and expenses, what services (and products, if you have them) that are contributing revenue, and of course where you spend most of your time. 

Exercise One:

How do you get your clients currently? Go back and review your records from the last month. (You should be asking clients how they found you. If you’re not doing that, start now!) Make a list or chart of how those clients found you. If you have the time, go back and look at the last 6-12 months of clients and collect that data.

Exercise Two:

How much money are you making currently? Look at your current year financial data. Here’s the metrics we want to know:

• How much do you make per client (on average)

• How much revenue are you bringing in each month (on average, and a total for each month)

• How much income have you brought in so far this year?

Exercise Three:

Which of your services or products are selling? Are you primarily selling resumes and cover letters? Resumes and LinkedIn profiles? Interview coaching? Salary negotiation coaching? How about products — do you sell ebooks? Online training? Do you receive affiliate commission payments?

Exercise Four:
Next you want to look at expenses. What “fixed” expenses do you have per month or per year (for example, website hosting or email list software)? Do you pay for your own health insurance? 

What “variable” expenses do you have? For example, your estimated quarterly taxes vary with the income you earn. You may work with a resume proofreader/editor who charges you based on the number of projects you send her way. 

Exercise Five:
Last but not least, look at the amount of time you’re spending to generate your income. If you’re not already tracking your time, you should be. In particular, you want to track the amount of time you‘re spending on each client project, in order to make sure you’re pricing your services appropriately.

With this information, it will be easier to decide what you should be doing more off, what you should be doing less off, and what you should stop doing. Focus most of your time and energy on the most profitable products and income sources. 

We want to do more of what’s working, and less of what isn’t!

Time Management Strategies for Subcontractors

Today, I hosted a webinar for members of my “Making Money as a Resume Subcontractor” membership site. The topic was “Time Management Strategies for Subcontractors.”

As a subcontract resume writer especially, time is money.

One of the biggest complaints of subcontractors is the pay. It’s true — subcontracting often pays less than you could charge your own clients directly. But it also offers you the opportunity to smooth out the peaks and valleys of your own business, get exposure to new systems and processes (learning how other resume writers run their businesses is interesting!), and potentially earn a pretty good per-hour rate.

It’s that per-hour rate that is important.

What you’re paid for a subcontracting project is usually a fixed amount.

The formula looks like this:

The only input you can change in the formula is to lower the amount of time you’re spending on a project in order to increase your profitability.

Therefore, you need to control the time you spend on the project and take charge of that variable.

The first tip is to track the amount of time you spend on each project. Only then can you know how profitable the project really is for you.

That means tracking both the administrative work (your interactions with the contracting writer and the client) and the time you spend writing.

Also track your assignments so you stay on top of project deadlines — this is #1 with contracting writers: You must meet your deadlines.

The second tip is to make your writing more efficient. Members of the “Making Money as a Resume Subcontractor” membership site can watch the “Writing Strategies for Subcontractors” webinar recording. You’ll also find tips in the “Write Great Resumes Faster” book (watch the webinar at the bottom of the page.)

Remember, time is money.

If you’re looking to get started in subcontract writing (or move up), check out Making Money as a Resume Subcontractor (MMRS). You’ll get access to the “Making Money as a Resume Subcontractor” special report, the Directory of Subcontract Opportunities, and access to the recordings of the previous MMRS webinars, including “Project Management for Subcontractors,” “Writing Strategies for Subcontractors,” several Q&As, and all the tips in the “Time Management Strategies for Subcontractors” webinar.

How to Fictionalize Your Resume Samples

What is “fictionalizing” your resume samples — and how do you do it?

When responding to a request for a subcontract writer — or when publishing resume samples on your website, you should ficitionalize the samples first.

Fictionalizing means taking a real resume and removing any identifying information that may make it possible for a reader to determine the “real” identity of the client. 

This allows someone to see the style of your writing while protecting your client’s confidentiality.

Here are some basic steps to follow to fictionalize a resume sample:

1) At a minimum, change the client’s name and contact information, including changing the street address, phone number, and email address. I recommend changing the city and state to an entirely different area of the country (and make sure the area code you use for the phone number corresponds to the “new” city). If there is a link to LinkedIn profile, you can change it to link to your LinkedIn profile (great marketing strategy) or just to the LinkedIn home page. 

For example, you might change:
5050 Grover Street, Omaha, NE 68106
to:
1111 Main Street, York, ME 03902

Laura Slawson, CCM, CPRW of The Creative Advantage reminds writers to change the footer (the person’s name may be there too!). She suggests using 111-222-3333 for the phone number and email@email.com for the email address.

Based on Laura’s advice, I’d recommend you check the document header too AND the Document Properties field in Microsoft Word.

2) Change the name of any/all companies listed. For example, instead of “Varian Medical Manufacturing,” you might change it to “ABC Medical Manufacturing.” Other “generic” or placeholder company names are: Acme, Ace, Mom and Pop, Sample, Widget, or XYZ

3) If the job title is really unique, you may consider changing it as well. (When in doubt, do a Google search for the job title. If it comes up with hundreds of links, you’re ok.)

4) Change the name of any organizations, clubs, or activities — and/or change the dates that the client participated. For example, if the client has earned a specific credential or designation, make sure that information would not be able to be used to trace the person’s identity.

5) Review the client’s educational history. It may not be necessary to change the name of colleges or universities, but you may want to consider changing a graduation date (or omitting it entirely) to avoid identifying the client. (An online directory of graduates for a small university, combined with a graduating year and job title could potentially be used to “find” a specific person.)

6) Consider changing some of the numbers in the $$/##/%% data so that exact phrases can’t be searched for on LinkedIn or Google.

Finally, review the resume one more time as a whole — is there any information that would potentially be able to be linked to the original client? If so, change it!


FAQs:

Q: Should you ask clients for permission to use their resume?
A: Yes. Most resume writers do this in their client agreement, asking clients to allow the use of the resume for promotional purposes if it is fictionalized to remove their identifying information. You can use a phrase like this:
Unless you request otherwise, your resume may be used for promotional purposes, with the guarantee that all information will be fictionalized to protect your confidentiality.


Q: Should I let people know the samples on my website have been fictionalized?
A: Yes. When publishing samples on your website, use this phrase, or something similar: Please note: All featured samples have been “fictionalized” — the client and company names and locations have been changed to protect the privacy of the original client.