Face-to-Face or Virtual?

In the September/October 1999 issue of Resume Writers' Digest, in my Letter From the Editor, I talked about how resume writers interact with their clients -- and how that interaction was likely to change over time. It's interesting to look back at what I wrote:

From talking to a lot of other resume writers, I know that many resume writers (including me!) are unwilling to give up on face-to-face interactions entirely. I personally prefer to work with clients in person, although I have done long-distance and Internet-based consultations in the past.

The key issue is meeting your client needs. There will be clients who are unwilling -- or unable -- to meet with you in person. There will be other clients who do not have the technology to work with you by computer. Each resume writer will be able to carve out a niche that will suit his or her needs.

Despite all the hype about the Internet, not everybody is online yet. We all have clients who have virtually no computer skills. They will need to "upgrade" themselves to meet the changing demands of the workforce ... just as the resume writing profession will need to change to meet the demographic trends of the new millennium.

Interesting. I changed to working virtually with clients in 2004, when I got married and moved my business into my home. Looking back, my sentiments were right on at the time -- but I've only had a handful or two of clients I haven't worked with virtually during that time. That's mostly because I have referred clients who preferred to work with someone in person to another writer in town who maintains a home-based office that accommodates working with clients in person. But it's also because I work primarily by questionnaire now, instead of interviews.

It's fascinating to see what has changed in the past 5 -- and 10 years. I wonder how resume writing will be different in 2014 ... and 2019. I hope I'm around to find out!

Do You Work With Clients in Finance, Accounting, and/or IT?

If you work with clients in finance, accounting, and/or information technology, request your free copy of the 2009 Salary Guide from Accountemps.

Accountemps, a division of Robert Half International, conducts annual salary surveys and publishes the results in an annual guide.

Teena's Looking for Writers to Interview

Teena Rose, author of "Start Your Resume Writing Business: The Ultimate Resource for Building a $100,000 Resume-Writing Business" is looking for resume writers to interview for her blog, Start, Operate, Profit! Resume Writing Business.

If you are interested in being profiled (look her for her new interview with Robyn Feldberg), contact Teena at teena(at)resumetoreferral.com (replace the (at) with an @ sign).

New Unemployment Claims Down, But Continuing Claims Rise

The U.S. Department of Labor released its most recent statistics on unemployment today, and the findings show that while unemployment has stabilized over the past 3-4 weeks (meaning there aren't as many newly unemployed), those who are currently out of work are taking longer to find new jobs.

The number of U.S. workers filing new claims for unemployment fell 12,000 last week -- initial claims for state unemployment benefits declined to a seasonally adjusted 631,000 in the week ended May 16 -- but the number of people still receiving benefits after drawing an initial week of aid increased by 75,000, to 6.6 million.

What does this mean for resume writers? In simple terms, a need to continue to encourage clients to persevere in their search. There are certainly jobs out there, but clients will have to work harder (using their network and following up) to identify and secure positions. 

Making a point to emphasize a holistic approach to the search -- not just developing and distributing the resume (the equivalent of giving the job searcher a fish, rather than teaching him or her to fish).