Every few weeks, someone asks me whether I think AI will put professional resume writers out of business. I don’t. A resume I wrote for a nurse recently is a good example of why.
Her most recent job was as a school nurse, but the job she wanted was a remote clinical quality position with a healthcare organization. If I’d written her resume around the day-to-day work of a school nurse, I could have given her a good resume for another school nursing job. For this application, I needed to know more about how she documented care, followed regulations, and coordinated with other healthcare professionals.
That experience was already there. I had to ask about it, figure out which examples would matter to the employer, and give those examples room on the page. Some of the duties she performed most often could go in a short description of the job. Her work in clinical documentation, compliance, and quality improvement deserved more space.
I see the same thing with cover letters. A draft can say, “My experience closely aligns with the requirements of this position,” and still leave me wondering why the person wants the job. In this client’s case, I asked her what drew her to clinical quality work. Was there something she’d done as a school nurse that she wanted to do more of? Her answer would give me a place to start the letter, and it might tell me something I hadn’t thought to include on the resume.
If someone hires me to write a resume, part of what they’re paying for is that conversation. My client could tell me a lot about what she did as a school nurse. My job was to help her see which parts of that work could get her an interview for the job she wanted next.
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