Tuesday, September 11, 2012

Firm Asks "Where Are All The 'Good' Subcontract Resume Writers?"

Well, actually, Matt Craven, of UK-based firm "The CV and Interview Advisors" asked on LinkedIn "Where are all the great CV / resume writers."

He wrote:
My problem is finding great CV / resume writers. Nearly everyone I speak to seems to think they are great but then proceed to produce sub-standard work with spelling errors, grammatical inconsistencies, a lack of knowledge of hot skills (therefore a CV which is ill-aligned with industry-needs), weak or clunky language and dodgy formatting. Does anyone have any advice for finding truly world-class CV / Resume Writers interested in earning industry-leading rates of pay?

Because I have some insight into the topic from my work on the "Making Money as a Resume Subcontractor" special report -- as well as "Developing Strategic Alliances and Partnerships with Recruiters" (which talks about the pay-sharing component of contracting relationships), I gave this response yesterday:


As the editor of an ebook on resume writing subcontracting ("Making Money as a Resume Subcontractor") I may be able to offer some insight to you. In talking with other writers/firms looking for contracting writers, there are a couple common issues:

• Low rates for contracted writing. Because most contracting firms pay their writers between $100-$160 per project (which can be 15-35% of the fee charged), it's hard to find highly credentialed/talented writers who are willing to subcontract write. If you charge your clients 250 British pounds sterling = 400 US dollars, and you pay your writers 30% (a pretty standard subcontracting fee), that's $120. That might seem like a lot, but the Resume Writer's Digest Annual Industry Survey (2010) found that the  “average” resume sale was $509.36 for surveyed writers.

• Many folks who subcontract write fall into a couple of categories: They are looking to build their portfolio of work/get experience, they want to supplement their income while they grow their own resume writing business, they don't like the marketing/pricing side of the business (they just want to focus on the writing), or they want true flexibility in their schedules (with the freedom to accept/decline assignments as they wish).

• As a contracting firm, you want someone who can accept a reasonable volume of assignments, who turns in consistently good and timely work, who will put your clients first (and not flake out if this is a "moonlighting job" and they get busy with their "real job" -- or if they have their own clients) and who will work for a pay rate that still allows you to make money on the "client management" and marketing aspects of the sale. That can be a tough combination to find if you don't know where to look.

• Speaking of that, you might look at how you're getting the word out about your subcontracting opportunities -- some channels are more effective than others. As much as I love LinkedIn, putting a request for writers on here is akin to putting an ad in a newspaper ... and we all know how that goes! You need to "go where the people are" -- reaching out to folks who are already successful as subcontract writers for other firms ... and/or writers who have achieved a minimum proficiency (i.e., certification).

• Speaking of certification -- Lack of standardization of certification and training programs means it's hard to judge a contracting writer's work without wading through lots of samples from "unqualified" writers. While I don't think that all good writers are certified, most certified writers (especially certain types of certifications) are good. The most rigorous certification is the Academy Certified Resume Writer (offered by Wendy Enelow and Louise Kursmark's Resume Writing Academy) -- but it costs over $2000 .... so you're not going to find an ACRW who will write resumes for $100. Or even $200.

• In your case in particular, there are no "local" resume writing organizations -- so to "farm" for writers, you're looking at US-based associations. Most US-based writers aren't familiar with country-specific requirements for resumes and CVs, so there has to be a training component with most writers anyway. You're more likely to find competent writers from the U.S. (just because there are so many of us -- the US resume writing industry has been going strong for more than 15 years!)... but you'll have to teach them the cultural (and spelling) nuances.

What would you think about me creating a database of "vetted" subcontract writers? I've already got a pretty robust database of writers who are interested in the topic (by virtue of them having purchased the "Making Money as a Resume Subcontractor" special report.

Monday, September 10, 2012

Helping Clients With How to Write LinkedIn Recommendations

LinkedIn is increasingly important in our clients' job searches -- and the role of Recommendations is growing too. September's Pass-Along Materials content on BeAResumeWriter.com focuses on how to give -- and get -- LinkedIn Recommendations.

You must either be connected to the individual you wish to Recommend or know his or her email address. Also, the individual must have a valid LinkedIn account. You may find it easiest to use the "select from your connections list" in the "Make a Recommendation" section.



You can also make a Recommendation from the individual's profile page directly:


(Note: In the Pass-Along Materials, the screen shots are of a fictionalized profile. You can also replace the screen shots with your own profile, like I did above with my own LinkedIn profile)

Some things to consider before writing a Recommendation are:

  • What are they good at?
  • What did they do better than anyone else?
  • What impact did they have on me? (How did they make my life better/easier?)
  • What surprised you about the individual?

Within the Recommendation, you want to include four things (this is an excerpt of the full "Formula for a LinkedIn Profile"):

  • How you know the person
  • Why you recommend them
  • A story that backs up your Recommendation (providing "social proof")
  • A call to action

Your finished Recommendation might look like this (this is an example of the type of notification email you'll receive when someone Recommends you):


Resume writers -- learn more about the "How to Give -- and Get -- LinkedIn Recommendations" Pass-Along Materials package. It's brandable content you can use in your own resume writing business.


Here's what you can do with this content (you can edit the report or use it "as is"):
  • Use it as a free giveaway to build your prospect mailing list or sell it.
  • Tweet excerpts or post updates to Facebook and/or LinkedIn using the tips in the content.
  • Break it into sections and use it as a series of blog posts or articles on your website. 
  • Turn it into a video and use it to drive traffic to your website.
  • Use it as a a script or an outline for a webinar.
  • Make it a handout for a LinkedIn training class.
  • Add it as a bonus for a LinkedIn membership program or training.
Because it's provided in Microsoft Word format, you can change out the screen shots to feature your own profile, and you can add to -- or edit -- any of the content.

If you are a Bronze member of BeAResumeWriter.com (just $10/month), you can access this content in the Paid Member Resources section from now until Oct. 9, 2012. Or, you can purchase the package at this link: How to Give -- and Get -- LinkedIn Recommendations.

Friday, September 7, 2012

How to Use Blogger to Build Your Mailing List and Drive Traffic to Your Website


I love my blog. I hope you do too. I love sharing ideas and resources with resume writers (and the occasional jobseeker who wanders across this blog as the result of a search engine).

When you blog, you can connect with your target market and promote your resume writing services in a way that is difficult to do through other marketing tactics. Blogs allow you to share in-depth information with jobseekers -- you can post about frequently-asked questions and then simply direct clients and prospects to the blog when they need answers.

While Wordpress gets a lot of the attention nowadays for bloggers (and there are some cool tools -- like LinkedIn's integration with Wordpress -- that are exclusive to that platform), I like using Blogger.

Blogger is a free, easy-to-use blogging service offered by Google. Using this Blogger to host your blog can be a great way to market your business. You can write a blog post and, at the end of the post, you can add a line, "For more information, [link to your website.]" This can drive traffic to your website.

Once you start creating information products to support your career services business, you can promote the special reports, membership sites, and ebooks with your blog posts. People are more likely to read a blog post (which comes across like an article) than a sales letter.

Blogs serve as a great communication tool.  You can keep your readers up to date with any changes you have made to your site, provide information on new services you are going to be introducing (i.e., LinkedIn profile development), and receive feedback on the types of services your customers wish you would develop.

Another way to communicate with your target market and position yourself as an expert is to establish a "Question of the Week" feature to your blog.  Simply have your readers send in their questions, and then, one day each week, choose one of the questions to answer. Your readers will look forward to this interactivity and will take note to visit each week to see if their question was chosen. The archive of questions you build up on the blog also serves as a powerful reminder of your expertise as a professional resume writer.

You can also use Blogger to increase the size of your mailing list by adding a sign up form to your newsletter or other autoresponder list. (You'll note I have a signup form on the right-hand side of this blog page!) Once people are subscribed to your newsletter, you can continue to market to them.

As I mentioned earlier, you can also create links back to your website on your blog that will also help your website gain search engine traffic. The search engines crawl the Internet, and when a site has a lot of links coming into it, the search engines take notice.  This can help your website rise in the results pages when someone performs a search using one of the keywords on your page.

These are just a few of the reasons why it is important to have a blog and how you can use a service like Blogger for marketing purposes.  As you get more familiar with blogging, you can add an RSS feed to your blog, which will notify your readers that you have created a new post.  This will keep your readers coming back regularly, and further help your marketing efforts.

Thursday, September 6, 2012

Career Thought Leaders Conference Goes "Virtual"

Big announcement from Wendy Enelow and Louise Kursmark today -- the Career Thought Leaders Conference and Symposium in 2013 will be a "virtual" event. Here is the email (with my thoughts below):

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RE: 2013 CTL Conference & Symposium - March 18, 19 & 20, 2013

We heard you! In fact, we heard you 10 years ago, 5 years ago, and just months ago. Conference expenses have gotten out of hand. Between registration, travel, hotel, meals, and miscellaneous, you've spent $1000-$2000, and it's just too much anymore.

The question then becomes ... How can CTL create a new conference experience that lives up to the standards of the past? A conference with outstanding educational and professional development programs in an environment that fosters networking, opportunities, partnerships, and other collaborations.

Our solution ... Create precisely what we've been doing all along, but bring it to you so that you don't have to travel to us!

What does that mean to you:

1. There are no plane or train tickets to buy, no hotel rooms to book, no meals to pay for, no tips to bell captains, no extra expenses at all, and that is a wonderful thing!

2. You'll be part of the first-ever, full-fledged, full-video conference within our industry. It's so exciting! As the careers-industry thought leaders, we should also be the careers-industry conferencing thought leaders. We need to take the lead and move forward, and that's exactly what we're doing.

Wait until you see all that this technology can do, from the video presentations to the live Q&A after each presentation, to your briefcase that automatically downloads and saves handouts and slides, to the numerous chat and social media venues. It is an extraordinary user experience (and an EASY one at that)!

3. Attendee registration pricing will remain the same! That is also a wonderful thing!

4. Our international colleagues will be able to attend! How fortunate for our Brainstorming Day team in the UK, our RWA students in South Africa and Lebanon, and our vast network of associates around the world. We're no longer limited by geographic boundaries, and that is the true value of our new virtual conference. We can ALL congregate, learn, share, brainstorm, and create an extraordinary experience.

What does this mean for our sponsors and exhibitors?

Instead of the traditional, 3-day, live exhibitor experience you're accustomed to, your new CTL Conference Exhibitor Hall is open for 6 months! Six months to reach out, build relationships, promote your products and services, and so much more.

The Exhibitor Hall opens January 1, 2013, and remains open until June 30, 2013. As soon as people register for the conference, they'll have immediate access to your booth so you can start to reap the benefits long before the actual conference begins!

For those of you who are tech-savvy exhibitors, wait until you see all that you can do with videos, downloads, interactive tools, social media, and more. It's very cool! For those of you, like me, who are less tech-savvy, creating simple signs and uploading pdf files is a snap.

If you already know you want to sponsor and/or exhibit, get in touch with me and we'll put things in motion. Some of you may want to begin thinking about and building your exhibitor booth now, with plenty of time before the beginning of the year.

The conference website will be live in a few weeks, and we'll begin the registration process for those of you who want to extend your payments. In the meantime, here's a quick overview of our conference program:

Monday, March 18, 2013 - Entrepreneurial Day

  • Netweaving: Thought Leadership in Networking & Paying It Forward (Bob Littell, Netweaving International & The Enrichment Company)
  • Sales, Marketing & Business Development: The 3 Essentials for Entrepreneurial Success (Denise Hedges, Business Breakthrough Institute)
  • 4 P's of Profitability: Pricing, Packaging, Partnerships & Product Development (Wendy Enelow & Louise Kursmark of Career Thought Leaders & Resume Writing Academy; Amy Gubser of Careerlaunch USA)


Tuesday, March 19, 2013 - Resume Day (Resumes, Cover Letters, E-Notes, LI Profiles, Career Bios & More)

  • Writing Resumes for Senior Management & C-Level Executives (Cheryl Simpson, Executive Resume Rescue)
  • Writing Resumes for Graduating Students: Traditional & Not-So-Traditional (Chrystal McArthur, Senior Associate Director, Rutgers University)
  • Writing Resumes for the "Average Joe" (Cathy Alfandre, Catherine A. Alfandre, LLC)
  • Writing Resumes for Technology Professionals (Stephen Van Vreede, ITtechExec)
  • Writing Resumes for Military-to-Civilian Transitions & Federal Opportunities (Diane Burns, Career Marketing Techniques)
  • Writing Resumes for Career Changers (speaker pending)

Wednesday, March 20, 2013 - Coaching & Career Management Day

  • Thought Leadership in Social Media for Career Professionals (Joshua Waldman, Author of "Social Media for Dummies")
  • Career Planning, Development, Reinvention & Renewal (Carol Vecchio, Centerpoint Institute for Life & Career Renewal)
  • Thought Leadership in Personal Branding for Your Clients & Yourself (Susan Chritton, Pathways Career & Life Strategies)
  • Necessary Endings in Jobs, Careers, Industries, Professions & Life (Michelle Carroll, University of Maryland & Career Development Alliance)

As always, each day will be followed by Colleague-to-Colleague discussion groups on very specific topics centered on each day's theme. These are always popular programs, allowing you to share your knowledge and your voice with others in small, facilitated group discussions.

There is so much more to share about the conference, and I will do that over the coming months. Today's message was simply to let you know about the 2013 conference and all it has to offer.

Change can be difficult. I'm certain that some of you are reading this and questioning the whole virtual conference concept. Let me assure you, virtual or not, the conference will be filled with networking opportunities and the "touch and feel" that is so important to all of us. We need the time each year with our colleagues, to renew and re-energize, and we WILL make that happen!

Feel free to contact me (wendy@careerthoughtleaders.com) or Louise (louise@careerthoughtleaders.com) with any questions you may have.
Wendy S. Enelow, CCM, MRW, JCTC, CPRW
Author, Trainer & Career Consultant


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Here are my thoughts:

  • Conference attendance is expensive. Wendy and Louise say $1000-$2000 -- my research indicates an average of $1200 for a resume writer to attend an in-person conference. That's approximately $400 for conference registration; $300 for travel (airfare); $400 for a couple nights at the conference hotel; and $100 for meals and incidentals. Cutting your cost to get access to great information by 1/3 can be a significant incentive for more careers industry pros to attend. And, as Wendy and Louise point out, this has the potential to draw more attendees from outside the U.S.
  • In-person opportunities for resume writers and career industry practitioners to meet up are declining. One of the primary benefits of in-person attendance is the networking component. I'm not sure how the virtual format will facilitate this, although Wendy and Louise do reference the use of social media tools, Live Q&A feature, Colleague-to-Colleague discussions and other "networking opportunities." But there's no substitute for the time spent meeting new colleagues at breakfasts, lunches, dinners ... or in the hotel elevator! Many a subcontracting relationship has begun at a resume industry conference.
  • There's something to be said about exposing yourself to new places. One of my favorite parts of attending a conference is traveling to someplace. Many of my conference experiences have been to places that were completely new to me (Philadelphia, New Orleans, Toronto, Tampa, Savannah, Scottsdale ... and now Charleston.) I don't know that the CTL conference benefited from this, though, because it was always held in Baltimore. The Professional Association of Resume Writers and Career Coaches (PARW/CC) conference was similar -- every three years, it was held in Tampa, because that's where the organization's headquarters are. It may be just a coincidence that neither of these organizations have in-person conferences anymore, but there is something to be said about going new places and how it can energize your work and your business. (Having a conference in a new place each year is a huge burden for the conference planner, however!!)
  • The decline in in-person conferences is a concern for the resume industry overall. While the loss of trade shows and conferences has been significant since 9/11, the resume industry is now down to two major conferences -- the National Resume Writers' Association conference (coming up Sept. 19-22 in Charleston, SC) and the Career Directors International (CDI) conference in San Diego in October. Both of these in-person conference are held in the Fall; it will be interesting if either of them change their dates in the future to fill this gap.
  • There are lots of online training opportunities. There is already a lot of "competition" in this space. One significant difference between conferences and other training programs used to be that they were held in person. There are certainly a lot more online training and certification programs than there were in the days when there were four industry conferences (NRWA, CDI, Career Masters Institute/Career Management Alliance, and PARW/CC). The advantage of keeping the conference in the three-day format (with single-day registration options available) is that it focuses the training, rather than having it held over multiple weeks, as is the case with many online certification training programs (including Wendy and Louise's flagship training program, the Resume Writing Academy.)
  • Technology is improving. Susan Whitcomb's organization, The Academies, is having it's second annual virtual bootcamp (in November of this year). By all accounts, it's a well attended event. And technology has improved to the point where you can get many of the five senses fulfilled with an online training. (Although the technological requirements for webinar/video can be quite steep -- cross-platform access can be a challenge. For example, you may need to install certain software or plug-ins to access some of these services, which some folks might not want to do. Not saying that's the case with the CTL program...) I'll be interested to learn what technology Wendy and Louise are using to fulfill the virtual conference. But the fact still remains that there is a lot of "clutter" when using technology -- and it's subject to unexpected glitches. I've conducted dozens of teleseminars, and the distractions of everyday life (barking dogs in the background, resume writers who are working on other things while they "participate" online) are definitely a challenge to deal with. That brings me to my next point...
  • For you to get the most out of the conference, you need to devote time to it. I've been in conferences where a few resume writers are on their computers writing resumes during the conference. This format may benefit those who find it difficult to be "out of the office" for days at a time. It sounds as if the programs may be recorded, which would be useful as well. You'll get more out of the virtual conference if you participate "live." Again, another value of in-person programs is the live feedback and participation. (I can tell you that, as a presenter, you get a lot more out of programs with active participants than when you feel like you're talking to yourself.)
  • Content is still king. There's no doubt that Wendy and Louise put on content-rich programs. And I can guarantee you, it's not much less work for the "dynamic duo" to have to put together a rich schedule of training online versus in-person. Looking at the program lineup, it's evident there is a ton of value in the 2013 program. What will be interesting is the lineup in future years -- there is a certain segment of the speaking community that prefers to do in-person trainings versus online. (Conversely, however, you might have access to even more speakers who are less expensive or more available for online trainings than in-person events.)
What do you think? Did I miss anything? Feel free to leave a comment below.