Career Professionals: Are You Making These Mistakes With Your Social Media?

On our "Social Media Strategies" call last month, Sean asked me to come up with the "Biggest Mistakes Resume Writers Make On Social Media."

Here is an excerpt of four items from that list of mistakes.

Sean asked me to handle the part about the biggest mistakes that résumé writers make because, again, this is an area that I have not only a lot of interest in -- but I also analyze a lot of what those of us who are posting on social media have done.

Mistake #1: Not Posting EnoughThe first mistake that I have seen is that you’re not posting enough. That’s one of those things that’s a hard thing to handle -- especially when you’re getting started, or you have a small following. You think, “Gosh, is it worth my time and effort to put that content out there, if nobody is reading it?” But the neat thing about social media is it has a huge shelf life. So even things that you have posted months ago or weeks ago you can always resurface that content as your audience continues to grow. Not posting enough is probably the biggest mistake.

Aligned with that is not prescheduling content. I talked before we started the call recording, a lot of us obviously wear a lot of hats, and so I know when I get busy with working with my actual one-to-one resume clients, the stuff that suffers the most is my marketing -- my blogging, my social media posting -- so one of the things that you can do is if you’re finding yourself in a slow period, go ahead and preschedule content. I use Hootsuite -- as well as Facebook’s native ability to preschedule posts -- so that I have content that is out there on a more regular basis, otherwise I look up, and suddenly it has been a week and I haven’t put anything out there. Make sure that you are using your time and scheduling the content ahead of time when you’re not as busy, so that it is out there on a consistent basis.

Consistency in social media is probably one of those things that’s universally not done well. People tend to post a whole bunch of stuff and then they go silent -- and you just don’t want to do that, because Facebook in particular is going to penalize you, if that is the case. If you haven’t had a lot of engagement from your followers in a while, then they (Facebook) take your post out of the news feed -- and that’s what Sean is talking about in terms of organic reach -- the ability for you to reach folks who have raised their hand and said, “Hey, I want to get content from you, related to the job search.”

Mistake #2: Only Posting on Your Facebook Business PageAnother big mistake that I’ve seen — and I’ve seen it on both sides -- I’ve seen it as a mistake when people don’t do it and I’ve seen it be tremendously effective when people do it -- is when you only post on your (Facebook) business page. If one of your goals is to try and grow your Facebook following, one of the ways to do that is to get people who already know, like, and trust you as a human being, to follow your Facebook Business Page. So, cross posting some of that content — although not at the same time — that is also one of the mistakes — posting the same content, either on multiple pages that you manage or on your personal and business page at the same time, don’t do that.

But if you shared a resource over on your Facebook Business Page, then share that on that your personal Facebook page too: “Hey, I just wrote this blog post about the five biggest mistakes people make on their resumes” and put that on your personal profile, because for at least 99 percent of us, we are more likely to have more friends on Facebook than we have followers for our business page. 

One really effective way that you can grow your audience on your Facebook Business Page is to get some of those friends to follow you. I talked about this on the Get Clients Now program for the last couple years, the sources of new clients for established resume writers a lot of times are referrals, and it’s not just referrals from past clients-- it’s people that we interact with on a daily basis.

So, posting content on your Facebook business page and then sharing it on your personal Facebook page, or just sharing information about the work that you’re doing with clients on your personal page. 

I have seen several examples of resume writers who do this successfully — and it can be as simple as celebrating a win for one of your clients. Not naming them by name, not tagging them, but just saying, “just helped an accountant get her first job” if you’re working with someone who is new to the workforce, “helped this client land a $10,000 raise through interview coaching.”

Here's an example:

Celebrating and shouting out the work that your clients are getting in terms of results -- but putting that on your personal Facebook page so that folks know that you’re a resume writer. There are career industry colleagues that you would never know what they do for a living if you just looked at their personal page-- and maybe they are doing that intentionally -- but if it’s your goal to get more fans and followers and engagement and clients and all of those things, that’s a simple way that you can help increase your ability to get your message out.

Mistake #3: Talking AT Your Fans and Followers, and Not WITH Them
Another mistake -- and Sean mentioned this, too -- is the one-way conversation. A lot of times on social media, I’ve seen career industry colleagues who post a lot of stuff -- and then, when people comment on it, they don’t respond back. Just like with Facebook Live, you want to acknowledge when people send you stuff. Monitor your Facebook content to make sure that if people are asking you questions or are saying, “Wow, that’s a great resource” -- just acknowledge them, like their comment -- or, even better, comment back or say, “Hey, thanks for the feedback.”

All of those engagement strategies are going to help your content get organically boosted in people’s Facebook feeds going forward. Don’t look at it as just a one-way conversation; look at how you can encourage engagement. And, like Sean was talking about, with Facebook Live, we talked about having people submit questions. You can do that on your own Facebook page too. “Hey, I am working on a new resource on job interviews. What questions do you have about the job interview?” and then let people submit questions onto that post. It not only gives you better insight into what challenges and struggles people are having, but it also helps you identify particular clients that you might be in the position to help.

Mistake #4: Doing Too Much of One Kind of Content

The other thing is to mix up your content. Another mistake that people make -- and particularly when you’re talking about pre-scheduled content -- is that they focus primarily on text-based posts, because obviously those are the easiest, in terms of creating the content. But you really want to have a mix of text posts, videos, and picture posts. 

I know a lot of you guys use the BeAResumeWriter.com Pass-Along Materials and quote those directly. 

I just saw a perfect example today Sterling Career Concepts took one of the excerpts from a Pass-Along Materials content and made it into a picture post. So she took the text and just put it over a background and shared that content. Look at different ways that you can share the information in terms of not just doing static posts.

These are just FOUR of the mistakes I outlined for career services professionals.

If you're interested in learning what the OTHER mistakes are -- and the other information Sean and I shared in the training about growing your fans and followers, using analytics to get better engagement, and more, check out this special offer!

Get access to the Social Media Strategies training.

Is Self-Employment Right For You?

Choosing to be your own boss can be amazing. But if you're currently working a "regular job" -- and have never been self-employed before, I suggest you consider starting your own business ONLY if you know the pitfalls, and what to expect and how to deal with it.

• You Must Be Self-Motivated. You need to be the type of person who can get work done when it needs to be done without anyone telling you to do it, including wearing the many "hats" of a sole proprietor, such as bookkeeper, paperwork coordinator, and marketer.

• You Must Have Good Time Management Skills. No one is going to tell you when to work; you will be in charge of that. You will need to be able to estimate accurately how long any one job will take you, when you're going to do it -- and you must be able to do this with multiple clients simultaneously.

• You Must Be Able to Work with Many Personalities. When you are self-employed, you don't work with just one client at a time. You typically will be working for several at once, all with different personalities. If youíre good with people and are able to take criticism, you will do great as a self-employed resume writer. Also: TRUST YOUR GUT when taking on new clients. Don't be desperate -- if you don't get a good feeling when you talk to someone initially, do NOT take them on as a client. You will end up regretting it.

• You Need Your Own Equipment. When you're self-employed, you must supply your own tools such as computers, Internet connections, software, and so forth. As the business owner, you're responsible for all your own stuff.

• You Must Pay Your Own Benefits. If you currently have health insurance in your job, you need to know that as a self-employed person, you pay for your own benefits -- including self-employment taxes, insurance, and more. Health insurance can be VERY expensive, so you need to know what this will cost you before you leave a job with insurance.

• You Must Be Able to Ride the Wave. Payments don't always come on time like with a job.  (This is the thing my Mom had the hardest time with understanding. She keeps trying to get my self-employed brother to get a job so he has a "steady paycheck.") The reality: You won't get a paycheck every two weeks, so it will make it harder to budget your money. You will likely have times of feast and famine. If you can budget through the hard times and ride the wave, you'll make it as a business owner.

• You Must Be Good with Money If you're not good at budgeting, being self-employed might be difficult for you. For example, you should set aside 15-25% of all revenue you receive for taxes, savings, and for the slower months.

Hopefully, this didn't discourage you. You have to remember that some of the security you think you have in a regular job is just an illusion. Getting paid every two weeks isn't as important as making enough money on a regular basis to pay your bills and save for your future. All you have to do is train yourself to mind your money and build your business without anyone telling you what to do and you'll be successful as a self-employed resume writer.

8 Mistakes To Avoid on Facebook Live

Today, I used Facebook Live to teach a training on how to use Facebook Live streaming in your career services business.

In the broadcast, I shared eight mistakes that resume writers and career coaches should avoid when using Facebook Live. I wanted to share them with you here. You can also watch the Facebook Live video replay here:

Eight Mistakes to Avoid on Facebook Live:

Mistake #8: Not giving a descriptive name to your broadcast
Your broadcast name serves as a "headline" for your content, giving prospective attendees an idea of what you're talking about. The right headline can attract viewers! The best headlines are seven words or less. After the broadcast, you can add a longer description to your video. But for the name of the video, keep it short but descriptive!

Mistake #7: Not broadcasting long enough
Sometimes you'll decide to do a Facebook Live broadcast on the spur of the moment. If that's the case, your broadcast should be at least five minutes (the typical impromptu Facebook Live broadcast is 5-10 minutes). That gives people time to join your broadcast if Facebook has notified them that you're live.

If you're promoting your broadcast in advance, make your broadcast a minimum of 10 minutes -- probably in the 10-20 minute range. Speaking of that …

Mistake #6: Not giving advance notice of your Facebook Live broadcast
As I mentioned, Facebook is doing a lot to help you promote your Facebook Live broadcast, but you'll still get the most traction (and traffic) from the people you already know -- your fans and followers of your Facebook Business Page, and your friends if you're broadcasting from your personal page. Use non-Facebook channels to promote your Facebook Live broadcast -- Twitter, Snapchat, Google+, email, etc. The more people you can let know about your broadcast, the more likely you are to get viewers of your live broadcast.

Mistake #5: Thinking of Facebook Live like a video
Facebook Live is LIVE television, so there are different things to consider than if you're publishing a video on your Facebook Business Page. Think of it as the difference between a TV news broadcast and a movie. Most people sit down to watch a movie from start to finish. But people "snack" on news -- tuning in at different parts of the broadcast (although some will watch the entire newscast). But in planning your Facebook Live video, you need to make sure that you're delivering your content to people who join you from the beginning as well as those who hop onto the broadcast midway through.

Mistake #4: Not being mindful of visuals
When choosing where to broadcast from, keep the visuals in mind. Watch out for weird protusions, dim lighting, and what appears in the background. Think about where to broadcast from that will best represent you -- that might be from your home office (or, if your office looks like mine!, somewhere else in the house). I did my broadcast from my living room because it has good lighting and Jon's artwork makes a nice backdrop!

Mistake #3: Talking to, but not acknowledging, the audience
One of the best things about using Facebook Live -- versus a video -- is the audience interaction component. If you simply talk at your audience without acknowledging them, you're missing out on the fun! Say "Hi" to viewers as they join. Read -- and respond to -- comments you receive while you're broadcasting. And ask for viewer feedback -- ask them to send you emojis so you can gauge their reaction to the content!

Mistake #2: Not recapping as you go along
As I mentioned earlier, people "snack" on Facebook Live videos, so they're constantly jumping in and out of your broadcast. Make sure that you recap as you go along, using phrases like, "If you're just joining me," or "To recap," and then summarizing the content.

Mistake #1: Not broadcasting often enough
One of the ways to get more clients is to position yourself as an expert resources -- especially through sharing content. Video is one of the best ways to do this, because they can see and hear you. If you're a resume writer who works with clients virtually, this is a great way to build that know/like/trust factor. You don't have to set up a regular Facebook Live broadcasting schedule (although I do give you an idea for how to do that in the training), but don't just go live once … the more you do it, the better you will get!

If you want to learn more about Facebook Live (including step-by-step setup instructions, equipment recommendations, what to broadcast about -- 12 types of content, best practices and more), become a Bronze member of BeAResumeWriter.com and get the 28-page special report on "Facebook Live Streaming for Resume Writers" as part of your Bronze member benefits. Join or upgrade here.

Facebook is just one tool you can use to attract prospective clients to your resume writing business. Getting publicity is another way. Check out my upcoming training next month: Feed the Media Webinar Series for Resume Writers and Career Coaches.

Five Simple Steps to Create A Vision Statement for Your Resume Writing Business

I've said it many times before, but resume writers are the ultimate "shoemaker's kids." You know, the shoemaker's kids are barefoot. When's the last time you looked at your own branding? You're constantly coming up with branding profiles for clients, but what do YOU stand for?

You can't be all things to all people. You need to put some serious time into deciding who you are, and what you do. Part of the process is creating your vision statement. This is your purpose. It becomes a took to help you manage and market your career services.

Here is an exercise to help you create your vision statement:

1. Brainstorm a list of verbs that describe your business. What do you DO for clients? Come up with your own list, and then enlist the help of others to come up with a list of verbs.

2. Identify which verbs describe the essence of your business. Which 2-6 words (verbs) truly describe the essential activities of what you do and how you help clients?

3. Keeping those verbs in mind, who is your target audience? Who benefits directly from your services and why you do what you do?

4. Organize these ingredients into a simple statement that describes your business purpose and who you serve. Once you have drafted seotmhing that makes sense (and feels right!), put it aside for a few hours -- or a few days.

5. Next, do the "ONLY ME" test. Is this vision statement true of ONLY ME? (It's the same test we do for personal brand statements for our clients. If the same statement can be said of any jobseeker with that pairtuclar job title, you need to change it to make it more specific. Remember, "You must be specific to be terrific." (A quote from sales trainer Tom Hopkins!)

Your result should be a clearly written, concise, dynamic statement that expresses your reason for being in business.