Thursday, January 26, 2012

Wearing Two Hats: Resume Writer and Mom

I'm not a mom myself, but I am a dedicated aunt to a whole bunch of nieces and nephews, including "The Five Princesses," who are featured prominently in my Facebook timeline. (My brother lives next door to me, and when he has the girls, they're frequently found at my house.)

The "Five Princesses" on Halloween. 

So while the kids aren't around 24/7/365, when they are next door, I really understand the challenges of resume writers who are also parents. And one of those challenges is balance (and, along with that, time management). An advantage of being a self-employed resume writer is the flexibility that it *can* offer you, to both serve your clients and support your family (financially, emotionally, and physically).

A balanced life helps you continue to "have it all" and gives you the time you need to enjoy the life you've designed. Here are some tips, strategies and ideas to balance your working and family time.

  • Schedule time for everything. It may sound extreme. However, scheduling time to work and time to play really does help you find the balance that's right for you. Scheduling your life forces you to look at your priorities and make sure you find time for them. When Sean has the girls, I know that I'm not going to get a lot of work done. (Unless you count a massive shredding party as "work." Kids love to help out. Get them involved in your work.) Conversely, when they're not here (or when your kids are at school, for example), buckle down. Schedule your client consultations for those times, because it's not going to be quiet when the kids are around!

Allocate your schedule as you see fit. For example, you may decide that working from 6 a.m. to noon every day works best for you. Then you have from noon until bedtime to focus on your mom responsibilities. Alternatively, you may decide that working three 10-hour days a week works best for you and then taking the other four days to focus on your mom responsibilities. There's no right or wrong schedule here. A balanced life is defined by you.

  • Prioritize. This is important for both your business and your personal life. There's always more to do in every area of your life. Take the time to prioritize both. For example, for your business your priorities are likely your income-producing activities (writing resumes, career coaching, etc.). The time you spend working with clients (or working on client projects) is a high priority.  

On the personal side, spending time with your partner each week is a priority -- as is spending quality time with your children. However, cleaning the house or having the greenest lawn on your block may not be a high priority.


  • Get help. Once you know where your priorities are, you'll most certainly notice that there are tasks and responsibilities that are not on that list. For example, the house cleaning or your bookkeeping. These are tasks that get pushed to the back of the list. These are also tasks that you can get help with. For example, you can hire a housecleaner for an hour a week, or outsource your bookkeeping to a professional (or a virtual assistant). Figure out the "highest and best use" of your time. If you can make $50/hour working with clients, it can be worth it to hire a neighborhood kid (or your own kid!) for $10/hour to mow the lawn or rake the leaves.

Make sure that when you outsource a task you fill the available time created with a high priority task. For example, if you outsource your bookkeeping, perhaps that frees up three hours of your time each month. Make sure you use that time to work on income-producing activities. The goal is to earn more money than you're spending on outsourcing.

Finally, learn to recognize when your life feels out of balance. There's no formula that can tell you. It's up to you to know when things are askew. This is where regular planning sessions and quiet time alone can help. You can perform an honest analysis of your life and where it is going and make any changes necessary. This is your life. You decide how you want to live it.

Wednesday, January 25, 2012

Effective Website Design to Attract Resume Clients

In yesterday's blog post about "New Year, New Marketing Ideas," I talked a little bit about the role of your website in attracting new clients ... but I thought it merited its own blog post.

One of the most important elements of your online business is your website. Itís as important to you as a storefront is to a brick and mortar business. Your website represents who you are and what you have to offer.

Your Website Is Your Prospect's First Impression

You know what they say about first impressions, right? Actually, a lot is said about first impressions. Two of the cliches are:

  • You never get a second chance to make a first impression, and
  • Your first impression matters most

Essentially, they say the same thing. Your prospect's first impression matters. You want people to come to your website and:

  • Feel welcome -- like they want to stay and have a look around
  • Feel comfortable moving around on your site
  • Feel confident in you -- your knowledge, skills, and products or services
  • Feel like buying (or at least signing up for your free special report!)

And you want them to feel like coming back!

The Key Elements to Effective Website Design

Many people still think that effective website design has to be complicated. They use fancy flash graphics and make their visitors jump through hoops just to get to the core information. Effective website design is actually quite simple. One of my favorite career websites is Blue Sky Resumes.


Louise Fletcher has done a nice job of creating an inviting website. Let's look at some of the keys to effective website design.

  • Navigation. Navigation is essentially how your visitor moves through your website. If they have to search for pages, they're likely to leave. If information, is difficult to find, they'll leave. Conversely, if your website navigation is simple and straightforward, you'll provide an excellent visitor experience. This means more sales, traffic and conversions = more profits. (The best way to create effective navigation is to think through what you want your prospective clients to know, and in what order, and then design your site accordingly.)
  • Branding. Your website design actually helps form a brand image in your visitor's mind. Every aspect of your website helps establish who you are and what you're about. At a very basic level, color plays an important role. For example, if you focus on careers in the sustainable industry, then chances are you're going to use greens on your site to represent nature. If you work with accounting or IT clients, then you will probably use blues. Colors are associated with professions, niches, and industries.
  • Sales. Ultimately your website design needs to support your goals. Your goal with a resume website is to get clients to take action to start working with you -- either calling or emailing you. If elements of your design distract from your goal, sales can suffer. (It's fine to offer job search resources, for example, but if you're SELLING resume services, your emphasis should be on that, not on how many articles and links to free service sites that you can compile.)

Before you create your website or have someone create it for you, make sure you have a clear idea of who you are, what your website goal is, and how you want your resume writing business to be perceived by your visitors. Then make visiting your website as simple and enjoyable as possible. That's good website design. Keep your goals and your customers' experience at the forefront and you can't go wrong.

Tuesday, January 24, 2012

New Year, New Marketing Ideas

January is traditionally the busiest month for resume writers, according to the Resume Writers' Digest Annual Industry Survey. So if your phone hasn't been ringing (or your emailbox "binging"), here are some ideas to help you attract new clients right now.

  • Re-evaluate your marketing plan. Wait. You do have a marketing plan, right? A written document that outlines your vision for your resume writing business, your goals and objectives, who your ideal target customer is, and the "5 Ps" (what Products/services you'll offer; your Pricing strategy; your Place/distribution plans -- i.e., whether you'll work with clients in person or virtually, or both; how you plan to Promote your business, and People involved -- you, and/or subcontractors or virtual assistants who will serve your clients). You'll also want to outline the marketing tactics you plan to use (including your marketing budget) and a schedule for implementing the tactics.

Every few years it is necessary to take a look at your marketing plan with new eyes. If you're not as busy as you'd like to be, you should evaluate your marketing plan every few months. What are you doing now? What's working? What's not? How can you revamp your existing marketing tools (articles, blogging, public speaking) and employ some new ones (social media, teleseminars/webinars)?

  • Become a social networker. Speaking of social media, Twitter and Facebook are becoming valuable tools for a lot of resume writers, who have used the social media sites to position themselves as expert resources for clients, recruiters, and the media.
  • Advertise your business on your personal Facebook page. I came across a resume writer last week who just made the announcement that she was no longer going to post any business-related posts on her personal page. Huge mistake! Facebook has just changed their algorithm again, and it's resulting in less visibility for Business Pages. The new "Subscribe" feature also makes it easy for "non-friends" to follow what you're up to -- and posting business content on your personal profile is what they're usually looking for! Post links to new content on your website and other promotional links that friends and family can view and share. But don't neglect your fan page for your resume writing business. It's still a valuable tool. Encourage current clients to sign up and tune in for special information or offers that they won't find anywhere else.
  • Don't neglect offline tools. For many resume writers, a significant portion of your business is still local. Just because more and more clients are finding you online doesn't mean that you should neglect offline tools, like direct marketing, flyersm and promotional items.
  • Video marketing. People love to watch informative videos online. You can take what you know and turn it into a visual presentation that immediately gives new clients a picture of who you are and what you do. I am loving doing "Desktop Demos" -- on my Mac, I just use QuickTime and a USB headset/microphone to do a quick video. It saves as a .MOV file, and I upload it to YouTube so anyone can view it. Easy!! Check out this video I did last week on how to use BeAResumeWriter.com's Pass-Along Materials.

If you have an iPhone, it's also easy to record and upload a video to Facebook. Possible topics: share job search tips, give an update on the job market in your local area (who is hiring; who is not!), walk people through a before-and-after version of a fictionalized client's resume....
  • Create a press release. Are you about to offer a new service or product? (LinkedIn profile development, your new career membership site, salary negotiation coaching), Create a press release that will attract new clients to your business. Use a press release service and be sure that your content is SEO optimized. (Want more ideas on how to use the media to attract new clients? Check out the recording of my teleseminar on "Feed the Media" in the Free Level Resources section of BeAResumeWriter.com. Not a member of BeAResumeWriter.com? Click on the "Become a Member" tab and apply for your free membership)
  • Take a fresh look at your website. Are you making it easy for prospective clients to understand how they should work with you? You need two things on your website: A clear "call to action" that tells clients exactly what you want them to do to start working with you (call? send their existing resume?) AND you need a way to capture information about folks who visit your site but aren't ready to start working with you yet. (A free report delivered via autoresponder usually fits the bill.)

These are just a few ways you can attract new clients for your resume writing business.

Monday, January 16, 2012

When You Might Want to Relocate Your Resume Writing Business

That's Jon digging out after a snowstorm.

My husband, Jon, and I talk a lot about moving. Mostly when we've had a massive snowfall here in Nebraska, where I live. A couple of winters ago, we had so much snow that we had a snowdrift that obscured our house (as viewed from our street) for more than a month. It was hard not to think about moving somewhere warm on a day like that.

This winter has been better. Today, in fact, it's in the 30s. Yesterday it was in the 50s, and tonight we're expecting snow. That's par for the course in January in Nebraska. Hopefully it will be a dusting. But the big snow is coming. It always does.

But weather might not be the only reason you would consider relocating your career services business.
Finances is another major one. You might have considered relocating your business in an effort to ease the financial burden. But, if you are established in an area, why would you consider this? Here are a few reasons.

Why Relocate?

• Growth -- The object of your career services business is not just to help clients, but also support yourself. Your current location may not offer your resume writing business the opportunities to do that if you work with a primarily in-person clientele, and the folks in your area can't afford your services, for example.

• Cost -- This one affects resume writers with both commercial office space as well as those who work from home. It's a fact that different areas of the country have different costs of living. If you work virtually with clients, living in an area of the country with a lower cost of living can make a huge difference in your profitability. Your revenues may be the same, but if your expenses are half of what they would be in a higher cost-of-living area, you can be pocketing a lot more of the money.

Poor market -- Maybe your resume writing business just isn't doing well in its current location. The market for your business may have dried up due to economic changes. In order to survive, you may have to consider moving to an area with richer resources. (Again, this is more likely to be the case if you work with clients in person, or if you do a lot of speaking/networking in your local community.)

Lifestyle changes -- No one lives in a bubble. Sometimes personal issues make it necessary to make a change in your personal location ... and consequently, your business location. Last year, Jacqui Barrett-Poindexter moved from Kansas to Texas so she and her husband could indulge in their love of sailing. (The better weather didn't help either -- right, Jacqui?)

Amenities -- If you have an inner city office for your resume writing business, you already know that space is at a premium and an expensive one at that. A chance to grow larger may mean finding a larger office space that wonít break the bank. Areas outside your current city can offer relaxing scenery, open work environments for employees, better parking for customers and delivery people, as well as options for expanding again without moving this time.

Relocation may not be something you've contemplated for your resume writing business, but sometimes it is a viable option. The reasons above are just a few that could lead you to a new venue... or at least get you started thinking about it!