Be a Servant Leader

One of the biggest mistakes new resume writers make is that they do a GREAT job with sharing content, information and resources when they start their business -- but as they get busier, that's the part of their to-do list that gets moved down to the bottom.

Content helps establish you as a thought leader and resource -- a "servant leader" in the careers space. If you don't establish yourself as an authority figure, no one is going to pay attention to you and you'll just be another resume writer that does what everyone else is doing. Originality is key to rising above others in the career services industry.

You have to keep some things in mind when figuring out how to serve your audience best. First, brand yourself in memorable ways. That means creating a name that will pop in your audience's head and stay there, including the headshot or logo that you use on all of your sites and products.

When visitors see that image, they will automatically know it's you. You have to be willing to put yourself out there -- no matter how critical you are of yourself -- your age, your teeth, your size -- no one cares. What they want is information.

Be original. Come up with unique angles to market your resume writing services. It doesn't have to be difficult.

It can be something as simple as sharing your day-to-day life with others so they can better relate to you. And it doesn't have to be extraordinary. I've mentioned this before, but one of the best things you can do as a resume writer is talk about the work you do with clients on Facebook -- WITHOUT using client names (or too much identifying information).

Be knowledgeable. Becoming an authority in the career services space is actually the best way to serve your audience. Make it a point to learn more than the average resume writer in your niche knows and solve problems and find solutions for your audience.

Get deep into your topic. Give yourself a thorough education in it. Read, take courses, pursue certification -- become the leader they need you to be.

Put yourself out there. Social media, blogs, forums and related sites are all good ways to make yourself known. And, make sure you don't just make an arbitrary comment like "me too."

Give advice, value, opinions and insights when you speak and people will listen and remember you. Don't be scared to stand out from the crowd. To blend in is what will make you mediocre.

Publish on Amazon. If you can put together an eBook for Kindle, it will boost your authority tenfold.

Avoid spamming at all cost, but make sure you release content or products on a regular basis. It takes time, planning and lots of research and forethought -- but if you really want to be the best, it will make a ton of difference because the smalltime players get paralyzed and lack consistency.

(Having a hard time coming up with content? Check out my Pass-Along Materials content.)

What Does "EVERYTHING" Include?

As you may know, I run a membership site for professional resume writers that provides them with done-for-you content they can use with jobseekers. I offer an "EVERYTHING" membership for new members (or those who may not have been a member since the very beginning). It unlocks the Pass-Along Materials "vault" with more than 50 content packages -- everything your jobseeking clients need to know to help them in their job search. One amazing thing about the EVERYTHING access is that you also get the Pass-Along Materials that aren't available for sale. And, you get access to all the Special Reports too, dating back to 2012.

Here's the full line-up (as of October 2016):
Getting Started With LinkedIn In Your Job Search
Jobseeker's Guide to References
Jobseeker's Guide to Salary Negotiation
Jobseeker's Guide to Online Reputation Management
What To Do Next With Your Resume
LinkedIn Resources Bundle
Jobseeker's Guide to Leaving Your Job
How to Give and Get LinkedIn Recommendations
Position Yourself to Get the Job
Jobseeker's Guide to Applicant Tracking Systems
Brag About It
Jobseeker's Guide to Working With Recruiters
Jobseeker's Guide to Networking Your Way to Your Next Job
Jobseeker's Guide to Virtual Interviews
Jobseeker's Guide to Understanding Employment Law
So, You Got Fired (Or You Think You're About To Get Fired)
Jobseeker's Guide to Developing a Brag Book
LinkedIn Profile Update Delivery Document
Jobseeker's Guide to Getting the Job Offer
Frequently-Asked Questions About Job Offers
Your 2014 Career Roadmap
Jobseeker's Guide to Avoid Getting Ripped Off or Scammed In Your Job Search
How to Answer Six Common Questions Jobseekers Ask Resume Writers
Jobseeker's Guide to Informational Interviews
Jobseeker's Guide to Connecting With a Hiring Manager
Jobseeker's Guide to Creating a 30-60-90 Day Plan
Client Management Forms
Jobseeker's Guide to a Confidential Job Search
What To Do When Your Job Search Isn't Working
What Do Jobseekers Need?
When to Hire a Reference Checking Service
Tweetable Tips
Social Media Audit for Jobseekers
The Social Job Search: Jobseeker's Guide to Developing a Social Media Plan
The Jobseeker's Guide to What To Do After the Job Interview
Jobseeker's Guide to Applicant Tracking Systems
LinkedIn Client Resources Bundle
How to Know When It's Time to Make a Job or Career Change
Developing Your Personal/Professional Development Plan (PDP)
Jobseeker's Guide to a Modern Job Search
Job Search Letters (Letters of Acceptance, Refusal, and Resignation)
Jobseeker's Guide to Cover Letters
Jobseeker's Guide to Comparing Job Offers

PLUS, these Pass-Along Materials content packages that are not available for purchase:
• Job Search Advice: 365+ Ready-to-Go Tweets and Facebook Posts
• The Jobseeker's Guide to Preparing for the Job Interview
• Career Checklists: 100 Tips for Success In Your Job Search
• Resume Critique Form/LinkedIn Critique Form
• Jobseeker's Guide to Working With Your Resume Writer
• Job Search Jump-Start 30-Day Challenge
• Positive Encouragement for Jobseekers -- Tweetable Tips
• Finding a Job During the Holidays AND 7 Things To Get Ready For Your Job Search
• Client Management Forms -- Prospect and Client Communication
• Why You Need a Resume
• LinkedIn 30-Day Challenge
• Client Frequently-Asked Questions
• 2016 Career Planner
• Managing Your Career Brand Ready-To-Go Workshop
• Career Checklists 2: 100 More Tips for Success In Your Job Search

Special Reports:
Resume Writer's Online Marketing Guidebook
Making Money Writing Ebooks
Introduction to Social Media in Your Resume Writing Business
Resume Writer's Guide to Article Marketing
Resume Writer's Guide to Profiting From Speaking: How to Use Teleseminars, Webinars, Workshops, and Seminars to Attract New Clients and Generate Revenue
Feed the Media: How to Get Free Publicity For Your Resume Writing Business
Capture Clients with Content: Use Information to Attract Resume Clients
Ready, Set, Goal: Business Planning and Goal Setting for Resume Writers
Securing Referrals: How to Get Other Resume Writers to Refer to You
Sell Your First Information Product in 72 Hours
Getting LinkedIn With New Resume Clients
There Is Only One of Me
Earning Six Figures as a Resume Writer

The Passive Income Project
Your Mindset Affects Your Money: How Attitude Can Amplify Your Income
Push Past Procrastination
15 Quick and Easy Ways to Get Resume Clients From Facebook
Do You Have a Book In You?
Brand Your Resume Business
Make Your Resume Business Better
Stand Out From The Crowd
Evernote for Everything: How Evernote Can Help You Manage Resume Client Projects, Remember Stuff, and Just Be More Efficient
Power Through Your Projects: Practical Strategies To Get Things Done
Attract Your Ideal Resume Client
Marketing Your Resume Clients With Stories
Writing Better Headlines for LinkedIn and Client Resumes
Membership Site Ideas for Resume Writers
Pricing Your Resume Services for Maximum Profit
Google Hangouts: Create Relationships, Cultivate Revenue, and Collect Referrals
Stepping Stones to Success: Taking Stock, Finding Your Focus, and Creating Your Action Plan
First Call Questions: Questions for Resume Writers to Ask Prospective Clients
What Should I Write About? Tips for Topics for Blog Posts, Articles, and Social Media Content for Resume Writers
Spring Clean Your Resume Business
Easy Ways to Boost Your Credibility As a Resume Writer
Three Systems for Six-Figure Success in Your Resume Writing Business
Follow Your Passion: Discover Your Purpose
Resume Writer's Guide to Selling Premium Packages
Best Year Ever
Telling The Story Of You
Connect With Clients Through Content
What To Write About On Your Website
So, You Want to Write a Book
Resume Writer's Guide to Getting Unstuck
Productivity Hacks for Resume Writers
Newsjack Your Way to New Clients

It's more than $1,000 in content that will help YOU and YOUR CLIENTS.

If you're interested in getting EVERYTHING, or have questions, email me!

What Does Success Look Like?

I'm getting ready to launch the next session of the Get Clients Now program.

If you are struggling to succeed and missing the mark, the answer may lay in your strategic planning. You may not be looking at the big picture enough to understand the small things that go into succeeding on a project. Maybe you don't really understand proper planning and organizing yet.

What Does Success Look Like?
Have you really thought about what success looks like? Take the time right now to write down exactly what success looks like to you. Does it mean more money, more freedom, or something else entirely? There are no wrong answers, but if you don't have an answer and you don't know what constitutes success, it will be hard to feel as if you're successful. If you think about it, this is true for any project you are working on. What should the deliverable look like? Answer that and you have your starting point.

What Are the Steps Needed to Get to Success?
Can you pinpoint exactly the steps needed to reach success? Do you know how long it will take, how many hours each day you will need to focus on the steps needed to reach success? It's important that you can look at what the end result is supposed to be and work your way backward to the beginning to design the steps necessary to reach success. The big vision at the end starts with what you're going to do Monday morning at 9:00 a.m.

Do the Steps That It Takes to Reach Success
Once you've defined what success is, and designed the steps that will get you to success, now it's time to act on these steps and do them. No one gets to success without taking action. Action is the forward movement that will help you wind up at your destination. If you're spinning your wheels, you may be stuck in one of the planning phases. Move out of that planning phase and start acting.

Are the Steps You're Taking Creating Momentum?
It's also important to build in a few stops along the way toward your goals to evaluate how everything is going. Is what you're doing leading you to success? Are you getting some results that indicate that you're on the right track? If so, keep going. If not, re-evaluate if your plan is sufficient to move you toward the success that you need.

Is something missing that is crucial to getting to success, such as a skill that you need to take time out to learn? If so, you may need to add in time for learning, but don't trick yourself into thinking learning is action. It's not.

Defining success, planning based on the definition, then acting on the plan and putting into motion the steps necessary to achieve success, are all important components of moving behind the struggle to achieve success and finally experiencing success.

Are You Wasting Time?

© gpointstudio - Fotolia.com

One thing that will ensure the failure of your business is wasted time. Don't confuse "wasted" time with the time it takes to renew your physical or mental power. That's important, too.

Exercise is good for both -- and you need it to keep yourself primed and ready for what's ahead. You know what you're doing to waste time -- it could be watching reruns on television for hours at a time, playing games with your friends online or on your smart phone -- or, as Jon says, wasting time on Facebook.

If you think your wasted minutes and hours are getting out of hand and causing a downturn in your business efforts (and it's time to be tough on yourself and honest about this), then it's time to rethink how you manage your time.

Good time management skills can set you on the right track for success. Without them, you can falter and all of your dreams for the future can wither and die. Here are some good time management tips to add to your daily routine, if you're ready to turn up the heat on your progress.

Put some pressure on yourself to get it in gear! Decide how much time you're going to spend on thoughts, conversations, and actions. You may want to monitor yourself for awhile by recording how much time you spend on the three categories of your day during working hours.

At the end of the week, you should know where (in which category) you're wasting the most amount of time. Don't fudge the numbers just so you can get away with more. You have to be tough on yourself to make progress.

Block distractions. Tricks like blocking email and Facebook alerts, turning off your phone and hanging a "do not disturbî"sign on your home office door can work wonders. Many resume writers use programs such as Facebook for business reasons, but when you're on the site, don't let yourself be distracted by anything other than business.

Set a time to begin work -- and stick to it. After you turn on your computer for work, give yourself a certain amount of time (5 minutes or so) to surf the 'net and review your email.

Then, switch to work and don't look back until you're finished. Going back and forth between email, Facebook and work muddles your mind and makes it more difficult to focus.

End your work at a set time. We all have times when our backs are against the wall and we have to spend more time meeting deadlines. But on an ordinary day, set a time to stop work and renew your physical and mental health.

If you have to work longer than the stop time, take frequent breaks, get up and walk around and do something to get your mind off work. You can't be chained to your business 24/7 -- even if you think you want to be -- it's just not beneficial for your success.

Distinguish busy work from working toward goals. Busy work can be a waste of time. You may be procrastinating because you're not ready to meet the goal or you're scared of failure if you do complete it. The best way to beat procrastination is to take action.

Don't coddle yourself by wasting precious time. Set some hard-and-fast rules of time management and stick to it. Think of yourself as an employee. Would you tolerate your paid worker surfing the Internet or playing a game app on his or her phone?

Of course not -- so don't allow yourself to do it, either!

Nine Takeaways From the NRWA Conference

There were a LOT of takeaways from the 2016 NRWA conference in Annapolis. You can read some of my tweets at the #theNRWAConf2016 hashtag, but I did a Facebook Live broadcast today with my top nine takeaways. You can watch them here.

Here's part one (takeaways #1-7):




And here's the second video (takeaways #8-9)





Takeaway #1: Jean Austin: Presenting Your Clients' Talents, or Answering the Big "So What" Question?

Sometimes we forget that accomplishments do not have to include numbers -- they can be things that can't easily be measured. Here are some questions you can ask:

• Did they complete a project ahead of schedule?
• Did they satisfy an unhappy customer?
• Do they go above and beyond the scope of their job?
• What would others who worked with them say they contributed?

Takeaway #2: Thomas Powner: Cover Letters: Adding the Human Touch to Ignite an Interview

Thomas got us thinking about the reder of the cover letter. What do they want to know about the jobseeker?

He sent a cover letter survey to 190 recruiters, hiring managers, and interviewers. One-hundred sixty people participated. Some highlights of his findings:

• 63% read the cover letter
• 49% read the cover letter after the resume

Powner developed what he calls the "Human Voice Cover Letter," which includes four elements:

• Opening statements that connect the jobseeker to the company
• 3-5 "human voice" snapshots
• Answer any questions asked in the ad
• Closing statement/call to action

Takeaway #3: Colleen McKenna: "LinkedIn: It's Not Social, It's Business"

• 5.4 people are now involved in most corporate decisions -- including hiring. That means more than one person is looking at your LinkedIn profile.
• The number one activity on LinkedIn is looking at people's profiles -- everyone's sounds the same. The ones that stand out talk about the "why."
• 60% of people look at LinkedIn profiles from a mobile device -- keep it short and sweet.
• If you're using LinkedIn Publishing, experiment with Sunday morning posts. One thing McKenna said is that she thinks browsing social media has replaced the old habit of reading the newspaper on Sunday mornings.
• If you want to increase your chances of getting your LinkedIn Publishing posts picked up on LinkedIn Pulse, have great content. Publish frequently. Use hashtags. Include 5-6 images on video. And produce long content -- 750 to 1000 words.

Takeaway #4: Kimberly Schneiderman: Recruiters: Answers to Everything

I think my favorite session at the conference was Kimberly's. She took the initiative to conduct a survey of 273 recruiters and hiring managers (plus 10 one-on-one interviews) using the RiseSmart database. 

She shared the results with NRWA conference attendees -- including dozens and dozens of relevant takeaways. Some of my favorites:

• 40.7% cited LinkedIn as an online source of candidates.
• "Oneline job boards might results in an interview, but they are LESS likely to result in a job offer." Very interesting.
• 67% of recruiters actually use their Applicant Tracking Systems (ATS). So it's particularly important for resume writers to make a strong tie between the client's job requirements and the position.
• Some recruiters said an unnecessarily long resume will date you.
• 84% of companies use in-person or phone interviews. Only 4% use recorded video Q&As.

NOTE: If you use any of these statistics, please credit Kimberly Schneiderman/RiseSmart

Takeaway #5: Pricing Town Hall

One of the neatest things about conferences is the opportunity to interact with other participants before and after sessions, and learn from them in the sessions. Conference chair Dawn Rasmussen added four concurrent "Town Hall" sessions this year to allow this kind of interaction among participants. I attended the one on pricing.

The content in this session was generated by participants. Here's some of my takeaways:

• Several resume writers said they have trouble quoting high prices over the phone -- so they tell clients they will email them a proposal.
• Remember that not everyone who calls you is a customer.
• Ask questions before you quote a price. (This will help you determine if you're a fit with the client's needs, and if they're a fit for your process.) You can use the "First Call Questions" special report to help identify questions to ask.
• If you're not rejected everyone once in a while (told your prices are "too high"), your prices are too low.

NOTE: If you are a Free or Bronze level member of BeAResumeWriter.com, sign in and check out the Free Level Resources page for some additional pricing research and resources!

Takeaway #6: Robin Schlinger: Applicant Tracking Systems

I always love Robin's insight into Applicant Tracking Systems -- even if the information scares me a bit. ATS software is more pervasive than ever, and is probably the number one thing that will impact the resumes we write in the next 1-5 years.

Here's what she had to say:

• Taleo ATS software is being used by 36.4% of companies -- or about 1/3 of jobs that are publicly advertised. How can you tell? The job posting may say "Powered by Taleo" or the URL of the job posting may include Taleo.
• Robin likes to give clients ONE resume (not an ATS friendly one and a non-ATS-friendly one).
• Font doesn't matter with the ATS. Standard bullets may not be read, but they don't mess up keywords if they're not read correctly, unlike text words. Robin pointed out that accented words will screw up keywords. This also applies to client names with an accent mark -- like José -- as one participant on the Facebook Live broadcast pointed out.
• Tables, graphics, and columns CAN mess up fiends in the ATS -- "like big-time mess up" -- it can put data in the wrong fields entirely. Robin pointed out, however, that it won't "kick out" the resume -- that's a scam. But you won't know if a particular company's ATS software can overcome the formatting issues. So, better safe than sorry.

Robin also shared "Known ATS requirements":

• Use standard header names to help the ATS categorize information (i.e., "Education," "Training," "Work Experience," etc.)
• Do not put titles after the client's name -- i.e., MBA, CPRW, PE. These may cause problems with data field population too.
• Here was an interesting one I'd never heard before: Did you know that Taleo has a setting that (if enabled), allows the hiring manager to reject all resumes without a physical address on it? So include the address, city, and state. Just in case.
• Repetition is encouraged in ATS-friendly resumes, even if it duplicates information from work experience to work experience. Duplicate content can strengthen keyword density.

Takeaway #7: Modernize Your Resumes: Content, Format, and Design with Wendy Enelow

Following immediately after Robin Schlinger's session on ATS resumes, the logical question (one asked by audience member Thomas Powner and deftly answered by Wendy, was: How do these beautiful resumes fit into an ATS-friendly (ugly!) world? 

Wendy's answer: She would only do these types of resumes (with images, tables, charts, and other graphics) if the client's job search was focused primarily on networking and referrals. If you're not doing an ATS resume, graphics, tables, and images can communicate information effectively and succinctly.

One thing that hasn't changed with the "modern" resume format -- the importance of the top third of the first page of the resume. Wendy advocates "Start With the Wow" -- make every word count in this area. Consider including third-party endorsements and testimonials for additional impact.

Also, Wendy says to consider fonts and design choices on the modern resume -- they need to correlate with the client's desired industry and their personality.

Takeaway #8: So, Tell Me About Yourself … Translating Personal Branding Into Powerful Resumes and Interview Skills with Elaine Lien and Lucie Yeomans

There's no more powerful testimonial for the information that Elaine and Lucie shared than the fact that right before their presentation, Lucie swept the ROAR Awards (Recognizing Outstanding Achievements in Resumes) for Experienced Resume Writers. To me, that really communicated the value of assessments that they use in their branding work. Specifically, they focused on the Reach360, DISC, and StrengthsFinder assessments.

Lucie emphasized how having this assessment information helped her overcome writer's block -- the data gives her both concrete information and a point of view for her client, which makes the resume easier to write.

With the StrengthsFinder, she buys and sends the StrengthsFinder 2.0 book to clients. Each book contains a unique code for clients to go online and take the assessment. She then asks them to send the results to her. (Individual tests can also be purchased online here.)

Again, this strategy is obviously working for Lucie, as her award-winning resumes demonstrate. Assessments like these are things that more of us resume writers probably need to be using.

Takeaway #9: "5 Steps to Creating a Million Dollar Brand" with Dr. Brandi Baldwin-Rana

"Doctor Brandi" was hilarious, and I wish more of the attendees had been able to participate in her presentation. As is usually the case, though, attendees who departed the conference early to make a flight missed this fabulous closing session.

One of the things that resonated most strongly with me is her assertion that resume writers need to work on their own branding. "Perception matters," she noted. (I always say that resume writers/career professionals are like the proverbial "shoemaker's kids" -- they're always barefoot.)

Doctor Brandi suggests creating an Ideal Client profile and using that to attract your perfect clients. (I believe strongly in that too!) She also had attendees write down "3 words that describe your brand." This was a fun exercise.

Then, she encouraged resume writers to align their ideal client profile and personal brand and articulate it -- and COMMIT to it. She said "you never want to be off brand."  

There were a LOT more takeaways from the NRWA Conference, and I'll be sharing more of them, so stay tuned!

Career Professionals: Are You Making These Mistakes With Your Social Media?

On our "Social Media Strategies" call last month, Sean asked me to come up with the "Biggest Mistakes Resume Writers Make On Social Media."

Here is an excerpt of four items from that list of mistakes.

Sean asked me to handle the part about the biggest mistakes that résumé writers make because, again, this is an area that I have not only a lot of interest in -- but I also analyze a lot of what those of us who are posting on social media have done.

Mistake #1: Not Posting EnoughThe first mistake that I have seen is that you’re not posting enough. That’s one of those things that’s a hard thing to handle -- especially when you’re getting started, or you have a small following. You think, “Gosh, is it worth my time and effort to put that content out there, if nobody is reading it?” But the neat thing about social media is it has a huge shelf life. So even things that you have posted months ago or weeks ago you can always resurface that content as your audience continues to grow. Not posting enough is probably the biggest mistake.

Aligned with that is not prescheduling content. I talked before we started the call recording, a lot of us obviously wear a lot of hats, and so I know when I get busy with working with my actual one-to-one resume clients, the stuff that suffers the most is my marketing -- my blogging, my social media posting -- so one of the things that you can do is if you’re finding yourself in a slow period, go ahead and preschedule content. I use Hootsuite -- as well as Facebook’s native ability to preschedule posts -- so that I have content that is out there on a more regular basis, otherwise I look up, and suddenly it has been a week and I haven’t put anything out there. Make sure that you are using your time and scheduling the content ahead of time when you’re not as busy, so that it is out there on a consistent basis.

Consistency in social media is probably one of those things that’s universally not done well. People tend to post a whole bunch of stuff and then they go silent -- and you just don’t want to do that, because Facebook in particular is going to penalize you, if that is the case. If you haven’t had a lot of engagement from your followers in a while, then they (Facebook) take your post out of the news feed -- and that’s what Sean is talking about in terms of organic reach -- the ability for you to reach folks who have raised their hand and said, “Hey, I want to get content from you, related to the job search.”

Mistake #2: Only Posting on Your Facebook Business PageAnother big mistake that I’ve seen — and I’ve seen it on both sides -- I’ve seen it as a mistake when people don’t do it and I’ve seen it be tremendously effective when people do it -- is when you only post on your (Facebook) business page. If one of your goals is to try and grow your Facebook following, one of the ways to do that is to get people who already know, like, and trust you as a human being, to follow your Facebook Business Page. So, cross posting some of that content — although not at the same time — that is also one of the mistakes — posting the same content, either on multiple pages that you manage or on your personal and business page at the same time, don’t do that.

But if you shared a resource over on your Facebook Business Page, then share that on that your personal Facebook page too: “Hey, I just wrote this blog post about the five biggest mistakes people make on their resumes” and put that on your personal profile, because for at least 99 percent of us, we are more likely to have more friends on Facebook than we have followers for our business page. 

One really effective way that you can grow your audience on your Facebook Business Page is to get some of those friends to follow you. I talked about this on the Get Clients Now program for the last couple years, the sources of new clients for established resume writers a lot of times are referrals, and it’s not just referrals from past clients-- it’s people that we interact with on a daily basis.

So, posting content on your Facebook business page and then sharing it on your personal Facebook page, or just sharing information about the work that you’re doing with clients on your personal page. 

I have seen several examples of resume writers who do this successfully — and it can be as simple as celebrating a win for one of your clients. Not naming them by name, not tagging them, but just saying, “just helped an accountant get her first job” if you’re working with someone who is new to the workforce, “helped this client land a $10,000 raise through interview coaching.”

Here's an example:

Celebrating and shouting out the work that your clients are getting in terms of results -- but putting that on your personal Facebook page so that folks know that you’re a resume writer. There are career industry colleagues that you would never know what they do for a living if you just looked at their personal page-- and maybe they are doing that intentionally -- but if it’s your goal to get more fans and followers and engagement and clients and all of those things, that’s a simple way that you can help increase your ability to get your message out.

Mistake #3: Talking AT Your Fans and Followers, and Not WITH Them
Another mistake -- and Sean mentioned this, too -- is the one-way conversation. A lot of times on social media, I’ve seen career industry colleagues who post a lot of stuff -- and then, when people comment on it, they don’t respond back. Just like with Facebook Live, you want to acknowledge when people send you stuff. Monitor your Facebook content to make sure that if people are asking you questions or are saying, “Wow, that’s a great resource” -- just acknowledge them, like their comment -- or, even better, comment back or say, “Hey, thanks for the feedback.”

All of those engagement strategies are going to help your content get organically boosted in people’s Facebook feeds going forward. Don’t look at it as just a one-way conversation; look at how you can encourage engagement. And, like Sean was talking about, with Facebook Live, we talked about having people submit questions. You can do that on your own Facebook page too. “Hey, I am working on a new resource on job interviews. What questions do you have about the job interview?” and then let people submit questions onto that post. It not only gives you better insight into what challenges and struggles people are having, but it also helps you identify particular clients that you might be in the position to help.

Mistake #4: Doing Too Much of One Kind of Content

The other thing is to mix up your content. Another mistake that people make -- and particularly when you’re talking about pre-scheduled content -- is that they focus primarily on text-based posts, because obviously those are the easiest, in terms of creating the content. But you really want to have a mix of text posts, videos, and picture posts. 

I know a lot of you guys use the BeAResumeWriter.com Pass-Along Materials and quote those directly. 

I just saw a perfect example today Sterling Career Concepts took one of the excerpts from a Pass-Along Materials content and made it into a picture post. So she took the text and just put it over a background and shared that content. Look at different ways that you can share the information in terms of not just doing static posts.

These are just FOUR of the mistakes I outlined for career services professionals.

If you're interested in learning what the OTHER mistakes are -- and the other information Sean and I shared in the training about growing your fans and followers, using analytics to get better engagement, and more, check out this special offer!

Get access to the Social Media Strategies training.

Is Self-Employment Right For You?

Choosing to be your own boss can be amazing. But if you're currently working a "regular job" -- and have never been self-employed before, I suggest you consider starting your own business ONLY if you know the pitfalls, and what to expect and how to deal with it.

• You Must Be Self-Motivated. You need to be the type of person who can get work done when it needs to be done without anyone telling you to do it, including wearing the many "hats" of a sole proprietor, such as bookkeeper, paperwork coordinator, and marketer.

• You Must Have Good Time Management Skills. No one is going to tell you when to work; you will be in charge of that. You will need to be able to estimate accurately how long any one job will take you, when you're going to do it -- and you must be able to do this with multiple clients simultaneously.

• You Must Be Able to Work with Many Personalities. When you are self-employed, you don't work with just one client at a time. You typically will be working for several at once, all with different personalities. If youíre good with people and are able to take criticism, you will do great as a self-employed resume writer. Also: TRUST YOUR GUT when taking on new clients. Don't be desperate -- if you don't get a good feeling when you talk to someone initially, do NOT take them on as a client. You will end up regretting it.

• You Need Your Own Equipment. When you're self-employed, you must supply your own tools such as computers, Internet connections, software, and so forth. As the business owner, you're responsible for all your own stuff.

• You Must Pay Your Own Benefits. If you currently have health insurance in your job, you need to know that as a self-employed person, you pay for your own benefits -- including self-employment taxes, insurance, and more. Health insurance can be VERY expensive, so you need to know what this will cost you before you leave a job with insurance.

• You Must Be Able to Ride the Wave. Payments don't always come on time like with a job.  (This is the thing my Mom had the hardest time with understanding. She keeps trying to get my self-employed brother to get a job so he has a "steady paycheck.") The reality: You won't get a paycheck every two weeks, so it will make it harder to budget your money. You will likely have times of feast and famine. If you can budget through the hard times and ride the wave, you'll make it as a business owner.

• You Must Be Good with Money If you're not good at budgeting, being self-employed might be difficult for you. For example, you should set aside 15-25% of all revenue you receive for taxes, savings, and for the slower months.

Hopefully, this didn't discourage you. You have to remember that some of the security you think you have in a regular job is just an illusion. Getting paid every two weeks isn't as important as making enough money on a regular basis to pay your bills and save for your future. All you have to do is train yourself to mind your money and build your business without anyone telling you what to do and you'll be successful as a self-employed resume writer.

8 Mistakes To Avoid on Facebook Live

Today, I used Facebook Live to teach a training on how to use Facebook Live streaming in your career services business.

In the broadcast, I shared eight mistakes that resume writers and career coaches should avoid when using Facebook Live. I wanted to share them with you here. You can also watch the Facebook Live video replay here:

Eight Mistakes to Avoid on Facebook Live:

Mistake #8: Not giving a descriptive name to your broadcast
Your broadcast name serves as a "headline" for your content, giving prospective attendees an idea of what you're talking about. The right headline can attract viewers! The best headlines are seven words or less. After the broadcast, you can add a longer description to your video. But for the name of the video, keep it short but descriptive!

Mistake #7: Not broadcasting long enough
Sometimes you'll decide to do a Facebook Live broadcast on the spur of the moment. If that's the case, your broadcast should be at least five minutes (the typical impromptu Facebook Live broadcast is 5-10 minutes). That gives people time to join your broadcast if Facebook has notified them that you're live.

If you're promoting your broadcast in advance, make your broadcast a minimum of 10 minutes -- probably in the 10-20 minute range. Speaking of that …

Mistake #6: Not giving advance notice of your Facebook Live broadcast
As I mentioned, Facebook is doing a lot to help you promote your Facebook Live broadcast, but you'll still get the most traction (and traffic) from the people you already know -- your fans and followers of your Facebook Business Page, and your friends if you're broadcasting from your personal page. Use non-Facebook channels to promote your Facebook Live broadcast -- Twitter, Snapchat, Google+, email, etc. The more people you can let know about your broadcast, the more likely you are to get viewers of your live broadcast.

Mistake #5: Thinking of Facebook Live like a video
Facebook Live is LIVE television, so there are different things to consider than if you're publishing a video on your Facebook Business Page. Think of it as the difference between a TV news broadcast and a movie. Most people sit down to watch a movie from start to finish. But people "snack" on news -- tuning in at different parts of the broadcast (although some will watch the entire newscast). But in planning your Facebook Live video, you need to make sure that you're delivering your content to people who join you from the beginning as well as those who hop onto the broadcast midway through.

Mistake #4: Not being mindful of visuals
When choosing where to broadcast from, keep the visuals in mind. Watch out for weird protusions, dim lighting, and what appears in the background. Think about where to broadcast from that will best represent you -- that might be from your home office (or, if your office looks like mine!, somewhere else in the house). I did my broadcast from my living room because it has good lighting and Jon's artwork makes a nice backdrop!

Mistake #3: Talking to, but not acknowledging, the audience
One of the best things about using Facebook Live -- versus a video -- is the audience interaction component. If you simply talk at your audience without acknowledging them, you're missing out on the fun! Say "Hi" to viewers as they join. Read -- and respond to -- comments you receive while you're broadcasting. And ask for viewer feedback -- ask them to send you emojis so you can gauge their reaction to the content!

Mistake #2: Not recapping as you go along
As I mentioned earlier, people "snack" on Facebook Live videos, so they're constantly jumping in and out of your broadcast. Make sure that you recap as you go along, using phrases like, "If you're just joining me," or "To recap," and then summarizing the content.

Mistake #1: Not broadcasting often enough
One of the ways to get more clients is to position yourself as an expert resources -- especially through sharing content. Video is one of the best ways to do this, because they can see and hear you. If you're a resume writer who works with clients virtually, this is a great way to build that know/like/trust factor. You don't have to set up a regular Facebook Live broadcasting schedule (although I do give you an idea for how to do that in the training), but don't just go live once … the more you do it, the better you will get!

If you want to learn more about Facebook Live (including step-by-step setup instructions, equipment recommendations, what to broadcast about -- 12 types of content, best practices and more), become a Bronze member of BeAResumeWriter.com and get the 28-page special report on "Facebook Live Streaming for Resume Writers" as part of your Bronze member benefits. Join or upgrade here.

Facebook is just one tool you can use to attract prospective clients to your resume writing business. Getting publicity is another way. Check out my upcoming training next month: Feed the Media Webinar Series for Resume Writers and Career Coaches.

Five Simple Steps to Create A Vision Statement for Your Resume Writing Business

I've said it many times before, but resume writers are the ultimate "shoemaker's kids." You know, the shoemaker's kids are barefoot. When's the last time you looked at your own branding? You're constantly coming up with branding profiles for clients, but what do YOU stand for?

You can't be all things to all people. You need to put some serious time into deciding who you are, and what you do. Part of the process is creating your vision statement. This is your purpose. It becomes a took to help you manage and market your career services.

Here is an exercise to help you create your vision statement:

1. Brainstorm a list of verbs that describe your business. What do you DO for clients? Come up with your own list, and then enlist the help of others to come up with a list of verbs.

2. Identify which verbs describe the essence of your business. Which 2-6 words (verbs) truly describe the essential activities of what you do and how you help clients?

3. Keeping those verbs in mind, who is your target audience? Who benefits directly from your services and why you do what you do?

4. Organize these ingredients into a simple statement that describes your business purpose and who you serve. Once you have drafted seotmhing that makes sense (and feels right!), put it aside for a few hours -- or a few days.

5. Next, do the "ONLY ME" test. Is this vision statement true of ONLY ME? (It's the same test we do for personal brand statements for our clients. If the same statement can be said of any jobseeker with that pairtuclar job title, you need to change it to make it more specific. Remember, "You must be specific to be terrific." (A quote from sales trainer Tom Hopkins!)

Your result should be a clearly written, concise, dynamic statement that expresses your reason for being in business.