Guest Post: Clarifying Social Media Strategy with the POST Method

By Christine Gallagher

It sounds simple, but before you implement a new marketing strategy in your business, you need to first know what your objectives are. That is, what is it that you are trying to accomplish? Social media is no different. It's not enough to want to add it to your marketing mix because "everyone else is doing it."

Luckily, Forrester Research came up with a handy little acronym, which my colleague Amy Miyamoto and I also included in our Social Media Made Simple webinar series. It's called the POST Method, and it's a really easy way to frame your social media strategy. Here's how it breaks down:

P: Who are the PEOPLE you would most like to attract via your social media presence on sites such as Twitter and Facebook? For example--mentors, colleagues, strategic alliance partners, raving fans, potential clients, local connections? Or a combination of these?

O: What are your primary OBJECTIVES for your Social Media presence? For example, is it to get found by those who are looking for your services or products, finding and interacting with current and potential clients and customers, building a community around your business, creating awareness of your content and offerings, building relationships with potential strategic alliance and referral partners, learning from mentors?

S: What Social Media STRATEGIES do you plan to implement? Will you have a Twitter profile, a Facebook Fan Page, a LinkedIn profile, join a Facebook Group, start a blog? Which ones have priority over others?

T: What TECHNOLOGIES will you use? For example--Hootsuite, Twellow, Ping.fm, Twitpic, YouTube, Bit.ly for link shortening? (The ones you determine to be of highest priority to you will influence the kinds of actions you take on the social media sites you have a presence on.)

Finally, for bonus points, you could also include "M" as in "how will you MEASURE your results?" Understandably, businesspeople still want to know the ROI of their activities--and although this is not as cut and dry to measure in social media, there are still certain numbers that you can look to: your number of newsletter or blog subscribers, number of followers and fans, your website traffic, the amount of comments on your blog, how many purchases made, etc.

The POST method is a good basic structure for starting to define your social media plan, objectives, and priorities. By identifying all the relevant parts of the structure you are creating a clearer vision and purpose--as well as implementing goals, strategies, and tools that will best enable you to effectively reach the ideal people you are looking to connect with through social media.

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Christine Gallagher is founder of ShesGotClients.com, a company dedicated to teaching women entrepreneurs all over the world how to use authentic relationship marketing and online strategies to attract raving fans, enroll more clients, and enjoy more income and freedom in their business, all while sharing their gifts and their message in a much bigger way.

Christine created The 6 Simple Steps to Kick Start Your Social Media Success System(TM), a real-world, step-by-step "roadmap" that teaches entrepreneurs how to consistently bring in new clients and customers using the Internet.

Through her coaching and training business, Christine helps entrepreneurs maximize their profits using an integrated social media and online marketing strategy, and teaches them how to stop trading dollars for hours by using online information marketing techniques.

Christine was recently featured as a social media marketing expert in the book Get Scrappy: A Small Business Owner's Guide to Marketing On Less, as well as profiled as one of "16 Brilliant Business Minds on Twitter" by The Huffington Post. Her blog was also recently chosen as one of the top 50 small business blogs by Konector.com, and her newsletters, products, and online reach now educate and inspire over 18,000 people every month.

Learn more about Christine, her products, programs and courses at ShesGotClients.com

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Generating Rapid Cash Flow in Your Resume Writing Business

I spent a couple of hours over the past four days listening to the great information shared in Ellen Britt's Rapid Cash Flow Secrets telesummit calls. There were four sessions each day, with each presenter sharing their best ideas for generating quick cash flow as well as developing a sustainable business income for the long haul as well. There were several big-name presenters, including Jessica Swanson, Michelle PW, and Christine Gallagher.

Many years ago, I had the idea that resume writers needed to create some sort of program to complement the resume writing services offered. My original idea was something like a pre-paid legal services model -- where folks would pay a small fee per month (like $12 or $20) and receive access to resume services on an ongoing basis (like one resume update each year).

After listening to the programs, I got some new ideas for resume writers -- like the idea of a membership site (which is kind of like the legal services model), with resources for resume clients. It can be provided as a bonus with the purchase of the resume on a free trial basis, and then as an ongoing subscription revenue source after that. While the average membership site only keeps clients for 3-5 months, I think a resume writer's membership site might attract clients for 6- to 12-months (and certainly selling it in time chunks like that would lessen the attrition rate).

Are you interested in learning more about these kinds of principles? You can purchase the audio files and transcripts for all 16 Rapid Cash Flow Secrets sessions using this link for just $97. I'll also be writing and/or speaking about how you can apply some of these principles in your resume writing business for short-term and long-term income generation in future blog posts and in the Resume Writers' Digest newsletter.

Is this a topic you're interested in learning more about? Let me know...

Guest Blog Post: E-mail Newsletters: Still Relevant?

As social media and blogging have grown more and more popular, there’s been some talk about the demise of the “lowly” email newsletter, or e-zine. Once a staple of business owners using the Internet to market and promote their businesses, it seems that lately the thinking is that they’re not so important anymore. Or, even worse, not as effective.

If you’re not familiar, an e-zine can be as simple as a plain text email with a couple of helpful tips for your readers—to a HTML version with pictures, an article, listings of your upcoming events and more.While it’s true that there is more “stuff” clamoring for our attention in our inboxes than ever before—and blogs and social media seem to be the more of-the-moment methods to reach out to potential customers—I still believe that an e-zine is a key marketing tool. In fact, it’s the perfect vehicle for continuing the relationship you’ve begun with people on social media sites or your blog.

Here are a few reasons why:

1) Keeps you top of mind

As much as we would like to think that our prospects or our audience are always thinking of us (wouldn’t THAT be nice?), it’s unfortunately not the case. Just as a company wouldn’t run a TV commercial just once, repetition is necessary to remind people of you, your offerings and your expertise.

2) Intimacy

No, not that kind. An e-zine gives you a great opportunity to create a feeling of “intimacy” between yourself and your readers by sharing a bit about what is going on with you outside of your business. (Think about what you’ve been up to lately—got anything to share about your recent vacation, your pets, a great book you’ve just finished?) Often people do this in a section at the beginning of their e-zine under a heading such as “A Note From” or something similar. This helps strengthen the relationship with your subscribers by giving them a glimpse into who you are.

3) Expert status

The more consistently you share information, tips and articles on the subject or niche you are most knowledgeable in, the more credibility you gain in the eyes of your readers. Perceived expertise leads to trust which leads to sales.

A few other tips for your e-zine:

Frequency: How often you send it depends on how often you can commit to doing so, (how’s that for an answer ? ) but I recommend at a minimum twice a month and ideally, once a week. Remember, you want to stay top of mind above all else.

Subject line: Another important part of your e-zine is your subject line. Obviously you want as many people to open your e-zine as possible, so have some fun with this. Think of what would stir up curiosity in your reader—and don’t be afraid to be a little provocative or a teensy bit controversial once in a while.

When to send: A common question is “what day is best to send it out?” There is no set answer to this, except to say that I have heard several different opinions on the matter. Tuesday through Thursday is often said to be the best time—however, I know others who send theirs out on Sunday and have a very good open rate as well. You may want to play around and test a couple of different days and see what your results are. No matter what day you choose, know that an open rate of 25% and above is considered good. Your email marketing service will be able to supply those stats.

If you’ve been hesitant about putting together your e-zine because you think you don’t have enough content or you don’t have a fancy-looking template, remember, simple is fine. Start with one tip. The sooner you make the commitment to communicate with your list on a regular basis, the sooner you can reap the benefits of that strengthened relationship.

No more excuses, ok?

Christine Gallagher, The Online Marketing and Social Media Success Coach, is founder of Communicate Value, where she is dedicated to teaching small business owners and professionals how to conquer the overwhelming aspects of online and social media marketing to increase business and maximize profits. To get your free 5-Part E-Course and receive her weekly marketing & success articles on leveraging technology, building relationships and boosting your profits, visit http://communicatevalue.com.