Finding Your Voice as a Resume Writer and Business Owner

As resume writers, we talk a lot about communicating our client's "voice" in their resumes and career communication documents so that it "sounds" like the client, not like us.

But what is YOUR voice as a resume writer and resume business owner? What is the point of view that you use in your client communications and content marketing? It's important to figure out your voice so that you can create a coherent and professional communication strategy. Here's some ideas on how to do just that:

Figure Out Your Core Values
What is it that you want to say to the world? What is it that you feel is important? Do you want your resume writing business to be a beacon of light to your audience, shining down on them, creating joy and happiness? Do you want your business to be a wake-up call and teach lessons for your audience? What do you want your audience to think about when they think of your brand?

Get to Know Your Jobseeking Clients and Prospects
Marketing is all about what's in it for them, not what's in it for you. If you can remember that, for every piece of content you create, you;ll be halfway there. Every story you tell — through the articles you write, videos you create, or press releases you send out — should all be focused with your target jobseeker in mind. The best way to do that is truly understand who your ideal client is by studying them and immersing yourself in everything there is to know about them. How you speak to your audience will be directly related to how well you know them. You'd speak to a stay-at-home mom returning to the workforce differently than you'd speak to a senior executive. So your voice has to be appropriate for the prospects and clients you want to work with.

Identify the Value You Offer Your Audience
You're not just writing resumes. You're helping clients identify what sets them apart from other jobseekers, and then creating interview-winning career communication documents that clearly communicate their value. Keep your value in mind as you work to identify your voice.

Differentiate Your Resume Writing Business From Your Colleagues
No two resume writers are alike, but for jobseeker prospects, it may be hard to tell us apart, unless you communicate your value clearly. How do you express your values to prospective clients? How will you deliver your resume services? What sets you apart? How can you deliver more value to clients while also sticking to — and expressing — your core values?

Decide If Your Voice Is Casual or Formal
Once you combine all of the above, you will need to decide if your target audience will respond better to a casual or formal voice (or someplace in between). How you speak to your audience is a very important factor in determining if they will understand your message.

Determine Acceptable Lingo and Terms
Once you've decided whether your voice is casual or formal or someplace in the middle, you can come up with the type of terms and lingo youíll use throughout your content marketing, regardless of format.

Create Documentation as a Guide
Whether you will be creating your marketing content yourself, or getting help, creating documentation to guide you through the process will help. Be specific about which font to use. Write down the type of words you want to use, too. The terminology, lingo, and jargon is important because it will mean something to your audience and help you get your message across in a way that will produce the results you desire.

Don't Try to Be Someone You're Not (Be Authentic!)
Resume writers who provide personal branding services know that it is important for the client's voice to be authentic. The worst thing you can do as you're creating and developing your voice is to try to be someone you're not. If you are not generally formal, don't even try to be formal. If you'd feel fake being casual, don't do it. Be yourself. If you've chosen your target audience well, it will be easy for you to be who you are and market to them in a successful way using content.

Content marketing is the most effective form of marketing today, bar none. Finding your voice will help make everything easier. You'll be able to not only create content easier, you'll also have a guide to help keep it consistent across all marketing channels.

What are your thoughts about finding your voice as a resume writer and resume business owner?

Six Steps to Find Your Voice

In the first part of the four-part series on "Writing Well," I talked about "Finding Your Writing Voice as a Resume Writer." Then I talked about "Strengthening Your Voice." The third installment is on "Technology and Its Impact on Voice." The final piece is "Six Steps to Find Your Voice."

"Writing may be magical, but it's not magic," says nationally-known writing consultant Chip Scanlan.

He outlines a series of steps all writers take:

• The Idea: Who is this client? What is their job objective?
• Collect: This is the "reporting" function of the resume writer's job. Read, observe, question, research -- amass information, without judgment.
• Focus: Make sense of the material. Is anything missing?
• Order: Organize and prioritize the information you have to make, to make sense of it in relation to the client's job objective, skills, and qualifications.
• Drafts: Begin to write. Search out examples (accomplishments, case studies, supporting facts).
• Revisions: Review the writing to ensure everything is relevant to the "the idea."

It may seem like an oxymoron, but "writers need to be more creative and more disciplined at the same time," Scanlan notes. "Writers are looking for permission."

They're often looking for permission to leave out information. That's often the right approach.

"You think you're overcollecting (information), but you're really underthinking," Scanlan says.

"Your job as a writer is to make the reader see," Scanlan says.

Getting better at resume writing is really about three things: practicing, sucking it up, and just asking people to share their lives.

Technology and Its Impact on Voice

In the first part of this series on "Writing Well," I talked about "Finding Your Writing Voice as a Resume Writer." Then I talked about "Strengthening Your Voice." Next up is "Technology and Its Impact on Voice."

The newest challenge to finding personality in resumes is the role of technology. Requests for ASCII resumes -- and the problems retaining fonts and formatting in Word documents places a greater emphasis on content. The story must be compelling, regardless of the visual package.

This is also the area of emphasis which benefits the resume writer in the face of resume templates and resume software. Most resumes submitted for critique feel sterile -- devoid of voice and personality of the job seeker.

Job seekers have been cautioned to reveal enough to get an interview, but not too much.

Every resume writer understands this challenge -- and it's a delicate balancing act.

In the next article: Six Steps to Find Your Voice

Strengthening Your Voice as a Resume Writer

In the first part of this series on "Writing Well," I talked about "Finding Your Writing Voice as a Resume Writer." Next up is Strengthening Your Voice.

When writing resumes, remember that you're writing, "one writer to one reader." What do you want that reader to feel when he or she is finished reviewing the cover letter and resume?

Your writing must be compelling and distinctive to evoke a feeling in the reader. There are certain verbs that can evoke a voice and tell a story.

Is there any room for feeling in resumes? Of course. In traditional journalism, "the embrace of objectivity was to counter the inflamed political rhetoric of the news media and replace it with the informed reason of the scientist," says nationally-recognized writing consultant Chip Scanlan. "It was not meant to produce a totally sterile, objective piece."

In resume writing, sterility was introduced in response to complaints of discrimination in the hiring process. Many issues related to this were unfairly attached to the resume's role in the screening process.

Next up: Technology and Its Impact on Voice

Finding Your Writing Voice as a Resume Writer

"Creative work, critical thinking, and courage is the 'Magic Formula for Writing,'" according to nationally-recognized writing consultant Chip Scanlan of the Poynter Institute.

All writers have to have a philosophy to guide their writing -- a "way of looking at your work and way of doing your work," he says.

The perspective that a writer has on a subject is the writer's "voice." Voice is made up of perspective and tone. It's a personal and honest expression that reveals the writer's background and personality.

Where does the resume writer's voice fit in when writing a client's resume?

Without voice, a resume is incomplete.

"Voice illuminates fact," Scanlan says. "It attracts and holds readers. It is tuned to the purpose of its message and the ear of the reader."

A resume without voice is a fact sheet. Voice brings a storytelling quality, incorporating what you bring to the story without getting in the way.

"Voice is the music to your words that is distinctly your own. (It's) the rhythm the world hears when they read it," Scanlan adds.

This is the first in a four-part series. Next post: Strengthening Your Voice.