"Tell me something I don't know already or don't waste my time."

Want to know how to get your client's resume to turn into a job interview?

Remember this phrase (or, better yet, print it out and tape it to your wall):
"Tell me something I don't know already or don't waste my time."

Back in the late 1990s and early 2000s, a shift in resumes came about. Instead of the resume being a "career obituary" listing the job responsibilities, professional resume writers began focusing on accomplishments. Quantifying the numbers, percentages, and dollar amounts behind the job applicant's work remains relevant today.

But too many resume writers (myself included, sometimes!) are still including information that is too basic or should be "understood information" for any applicant with that particular job title.

Dig deeper. Ask the client more questions. Work to uncover information that isn't "basic" but that will "surprise" the reader by giving real insight into the client.

Tell them something they don't already know … or don't waste their time.

The 5 W's of Client Accomplishments

When collecting client accomplishments, keep in mind the "5 Ws" -- principles most commonly associated with journalism.

The 5 W's are Who, What, When, Where, and Why.

You want to find out:

• Who does your client work with -- both within the company, and outside the company?
• What do they do? Initially, this is about finding out what their responsibilities are, but we need to take it further.
• When -- not in the context of time, but when would they be missed?
• Where -- again, not in the context of geography, but where do they have the biggest impact? Where are their accomplishments most noticed? By their colleagues? By their boss? By their customers?
• Why -- why does your client's specific contributions matter -- in this job, and for this company?

Interested in more strategies to gather client accomplishments? Check out "Write Great Resumes Faster."