Thursday, November 21, 2013

Why Have a Facebook Business Page For Your Resume Writing Business?

Why should your resume writing business be on Facebook? Because that's where the people (and prospects!) are! Both Facebook and Mashable put monthly Facebook visitors at 1 billion, from December 2012 to February 2013. 

Visitors spend an average of 28.8 minutes per day within Facebook’s portals, hanging out with friends and acquaintances, and looking for entertainment or news. Its daily reach is an enormous 43%, with use and popularity still on the rise.




But wait – just because it’s the most popular social network in the world, is that any reason to use it for business purposes? Isn’t it primarily social? Won’t your voice get drowned out amid all those millions of users?

Great questions. Let’s see exactly what Facebook can do for you and your resume writing business – and why you should use it for that purpose.

Facebook is a Community
For a staggering number of people, posting their daily status update and seeing who has replied to previous posts is the most important action of their day – whether or not they openly admit it. And that goes for some surprisingly outgoing people, totally busting the supposition that Facebook is for introverts. (One survey last year revealed that people rank Facebook friends on a par with their local, immediate friends.)

Facebook is here to stay. It is a part of our times. But what does this friendship connection mean to business?

Mainly that people nowadays do not buy on product value alone: They buy on the basis of social proof. Google states that 70% of American consumers don’t purchase until they’ve read formal or informal reviews.

As far back as 2010, Ecoconsultancy stated: “81 percent of respondents said they'd received advice from friends and followers relating to a product purchase through a social site; 74 percent of those who received such advice found it to be influential in their decision.”

Facebook Is Where The People Are
Facebook is part of almost everyone’s day. Stats site Alexa.com shows it as reaping approximately 139.2 million visitors per month – and that’s in the U.S. alone. (Mashable put monthly visitors at 1 billion in a February 2013 infographic.) 

Did you know that 82% more visitors visit Facebook from outside the U.S.? It’s the world’s most popular social community… with the longest engagement time per visit at an average of 28.88 minutes per person. When you stop and actually visualize this, that’s an astonishing thought. (For example, one documentary on Mongolia showed two young Mongolian schoolboys accessing Facebook in their felt-covered Yurt.)

There is no point writing about a product on your blog on Monday mornings if 99% of your entire online net base (including subscribers) are busy chatting away on Facebook. Well, there’s a point – you can write a more in-depth product review or point out more benefits on your blog… but first, use Facebook to drive people to that carefully crafted blog post.

Facebook Pages Are Versatile
You can do all sorts of things to help enhance your business branding. You can customize the Cover background, insert your Profile Photo, write a powerful “About Me” blurb. (That’s just for starters.)

Facebook Pages integrate with other social networks, via apps. You can add Facebook apps – and then make those apps appear as a menu choice by creating custom 111 pixel X 74 pixel tabs for your apps.

For example, here’s an easy way to install the Pinterest tab on your Facebook Page – just visit Woobox and click on the “Install Pinterest Tab” button.



This is what a Facebook App Tab looks like…


From your Facebook Page, you can also:

  • Run contests 
  • Feature quizzes, surveys and polls 
  • Feature your website URL in your “About Me” section 
  • Gather “Likes” 
  • Claim and operate under your vanity URL, making it easy for your Page – and business – to show up in Facebook search results 
  • Install custom app covers to your tabs, showing anything you like 
  • Run sponsored posts 
  • Watch people share your posts (and sponsored posts) – unsolicited! 

And that’s just a taste of Facebook power!

Tuesday, November 19, 2013

How to Create an Awesome "About Us" Page For Your Resume Writing Business Website

When creating your "About Me" or "About Us" page on your resume writing business website, you must remember that this is part of building your brand. It is your chance to tell your story to potential and current customers. It’s also a chance to tell your story to people who might want to partner with you in the future (for example, career coaches, therapists, recruiters, etc.). Most website visitors click on the "About" page. Some experts suggest that over 80 percent of all website visitors look at and read the about page. It’s important that you use this real estate to its full potential.

Making a great "About Us" page is as easy as answering these six questions: Who, what, when, where, how and why.
  1. Tell the reader who you are. Your clients and potential clients want to know exactly who you are. Let them know. The trick is to tell them, while remembering who you are talking to. Knowing who your target audience is will help you tell your story.
  2. Tell the reader what you do. Be clear about what exactly it is that your business does for its clients and customers. Remember that they don’t really want to hear that you write resumes — they want to know if you can help them get interviews! What problem do you solve? Answer that.
  3. Tell the reader why you do what you do. Part of your reason why, is to solve the problems that your clients have. But there is more to it than that. It can be very personal to you about why you decided to offer your products or services to others.
  4. Tell the reader when you started doing it. By giving the details about when you started doing what you do, you will eventually establish your longevity, but even if you just started, it’s good to share where you are in your journey with your readers. Describe how you came to became a resume writer.
  5. Tell the reader where you are. It’s perfectly fine to mention your locality. Even if you serve people all over the world, be proud of where you are now and talk about it. Part of what makes your business what it is, is where you came from. You can also use the "where" to talk about where you fit into the careers space — for example, if your "area" of expertise working with financial services professionals?
  6. Tell the reader how you solve their problems. This has been mentioned throughout these seven tips, but it can’t be said enough: Customers want to know what’s in it for them and your "About" page is a perfect place to tell them. After all, to the client it’s all about them, including when it’s about you. 

Once you develop a great “about us” page, you can use the information you created there for many other marketing materials. The information can be in the form of a brochure, and some of the information can be expanded to be included in various blog posts, articles, and social media updates. You can expand your brand in a consistent manner across all marketing channels as you develop your branding narrative.

Monday, November 18, 2013

Why YOUR Resume Writing Business Needs a Business Plan

I've owned my resume writing business for 17 years, and I still use my business plan. Well, it's not the same business plan I wrote in 1996. I refresh it every few years (because things change), but it's helpful for me as a self-employed entrepreneur to have a master plan to work off of.

For most self-employed folks, business plans are an essential element to starting and running a successful business. It doesn't matter if your business is large, small, online or offline — having a solid business plan is a key indicator of future success. The part of the business plan that is helpful is that a business owner is forced to study the market, develop products and/or services for that market, and then use the figures discovered to determine in advance whether or not the idea has a chance of success. You can also benchmark your progress against your business plan. I love the phrase, "What gets measured, gets done." If you're projecting $4,000 in revenues this month for your resume writing business, and it's November 14 and you're only at $1,300, you know you have some work to do!

What Should Be In Your Business Plan
Believe it or not, you can write a one-page business plan that will be effective. I'd recommend adding a bit more detail, but starting somewhere is critical.

Your business plan should include the following components and cover 3 to 5 years of projections:
  • Executive Summary. This is first, but it's written last because it is simply a summary of all the major points below. This usually covers less than two pages. For some small resume writing businesses, this one page is enough to help you get started on the right foot.
  • Company Overview and Description. Describe your company's mission, unique differentiators, and the opportunity you are filling. Describe what gives your company an advantage, and describe everything you can about management and operations.
  • Market Analysis. Include a study of your competition, describe your customers and your industry as a whole, and how your business will measure up to each area that you cover. This is where you identify your target audience down to a specific persona. (Sign up to receive the "Profile of a Professional Resume Writer" special report for some competitive data to use in your market analysis.)
  • Service or Product Descriptions. Detailed descriptions of the resume services you will provide (updates, new resume development, LinkedIn profiles, bios, cover letters, etc.) and products you will sell (ebooks, membership programs, DIY courses, etc.). Describe your products and/or services and who exactly will be using them.
  • Sales and Marketing Strategy. How will you get the word out to potential clients? Describe in detail each and every aspect of sales and marketing, including what type of payment systems you will use (merchant account? PayPal? Shopping cart software? Authorize.net?). Also describe how you will market, such as via social media, print advertising, television and more. The little details matter!
  • Financial Review and Projections. Your current finances should be included, such as your income statement, balance sheet, cash flow statement, and budget. You should also include probable income projections based on projected future sales.
  • Plan of Action. Include a step-by-step plan of action to make each of your objectives and goals come to fruition. Including a time line of actions is helpful. Start from the projected date of opening and work your way backwards until today to create a realistic plan.
Taking the time to prepare a business plan will save you a lot of work later down the road. You might even avoid serious problems through analyzing the marketplace on paper, creating an environment where your business will be able to overcome serious errors before actually committing them. By doing your due diligence you'll set yourself up for success. You know the saying, "Failing to plan is planning to fail."

If you're looking for a great resource for business planning and goal setting for your resume writing business, check out "Ready, Set, Goal: Business Planning and Goal Setting for Resume Writers."

Friday, November 15, 2013

Blogging Basics for Resume Writers

Starting a career-related blog can be a great way to increase your profile as a careers industry expert, allowing you to attract new clients and driving traffic to your website. However, deciding to start a blog is a commitment. The more you publish, the more you'll get out of your blog. Here are some things to think about as you consider publishing a blog.


Where Most Resume Writers Go Wrong With Their Blog
When you're blogging, you're building your brand (or destroying it, in some unfortunate cases). Having a social media presence online is important for the majority of resume writers, since more and more resume prospects find their resume writer through online sources (it's second only to referrals as the source of new business for most resume writers). You can use your blog to build your social media following (Twitter, Facebook Business Page, LinkedIn, etc.) and you can also use your social media following to increase readership of your blog.

To get the most out of your blog, you'll need to deliver a certain number of blog posts per week (usually a minimum of two), and you should also consider finding guest blogging opportunities (where you can blog elsewhere and link back to your main blog). Blogging "for fun" is different than blogging to build your resume writing business. Don't confuse the two. It's fine to have a personal blog (I'm really enjoying resume writer Barbara Safani's "Across the 59th Street Bridge and Back" blog), but a personal blog has different objectives than a professional blog. You can tie in personal experiences on your career blog (Julie Walraven does this quite well, as does Jacqui Barrett-Poindexter), but make sure there is a lesson to be shared when you do!

Make Blogging Part of Your Routine
This is the part I have the most difficulty with. All the blogging experts say you should be consistent with your blogging. They say that it's better to to write one post per week — every Friday, for example — than to blog haphazardly. More power to you if you can do that! I just can't. Sometimes I get in the mood to blog and sometimes, it's at the bottom of a lengthy to-do list.

The good news is, blogging is something you can do anytime — in the morning before work, on your lunch hour, after work and on the weekends. You can even write your blog posts in advance and schedule them to post. (I should do this.)

Like writing resumes, blogging is a real business when you start pursuing it for financial reasons. Yes, it gives you much in terms of happiness — but when you’re making money doing something you love, it’s very rewarding.

And, as I mentioned earlier, your blog can also establish you as a leader in the career services industry. One thing that’s important is that you make sure that you love writing about career industry topics. You should want to wake up every day, eager to get to your computer. Don't start a blog because you feel like you "have to" — do it because you "want to."

If you dread it because it bores you or it’s depressing, then you won’t help your readers and the blog won’t "work" for you.

Make a list of possible blog topics before you start. If you can't come up with at least 10 ideas, don't start until you do. You can set an entire editorial calendar for your blog where you choose which topics are presented to your readers. You also get to pick the tone for the blog pieces.

Developing a Relationship With Your Blog's Readers
Having a relationship with your readers means they value your blog and they share the link to it with other people. You want that type of connection because as a professional, the traffic and branding that you gain will be priceless.

When blogs have a loyal readership, they enjoy a fantastic word of mouth traffic flow. While many bloggers are out there buying links back to their site and paying people to help them get traffic, you can do it all for free.

First, pick topics your readers want to know about. Part of your job in relationship building is to listen to your audience and meet their needs. There are many ways you can do this.

Do some preliminary keyword research to find out what people want to know in your niche. Visit some of the job search-related groups on LinkedIn and see what people are talking about.

This is known as a sentence starter — and it gives you some insight into what type of blog post you might want to do, such as:
  • If someone is unemployed for a long period of time, how can they get back in the workforce?
  • How to find a job that allows telecommuting
  • Top three reasons you may not be getting called for interviews.

You can also simply invite your readers to submit questions to you. You can do this on your email autoresponder opt-in form, or have a special contact form on your blog where people can engage with you that way. Or you can ask them to post their questions in the Comments section under each post.

Whenever someone emails you with a question, you can assume there are more people out there who are wondering the same thing. Use those questions as fodder for your blog topics.

When you start blogging about all of these things, it makes the audience feel like you’ve really got your finger on the pulse of the marketplace — like you have great instincts.

Next, write in a highly conversational style and end each blog with an invitation to connect. People need to feel like you’re speaking just to them.

When you write, make sure it’s conversational and not stuffy like you’d write for a professional publication. If you make a video blog, look right in the camera and be casual and relaxed, not stuff and nervous.

When you end a blog post, you can ask a question or invite people to share their own $0.02 about the topic in the comments. Make sure that whatever comment system you’re using, it’s easy to find — because some are almost hidden.

Participate in the conversation that goes on in your blog comments. If people are kind enough to take you up on your invitation, then make an effort to have a dialogue with them.

Thank them for their comment, call them by name, and open up a discussion about what they had to say.

Making Money From Your Blog
While there are several ways to monetize your blog, the easiest — and most common way — is to turn blog readers into resume clients. This can happen naturally as they recognize your expertise as a career industry professional (be sure to give a "call to action" on individual blog posts or on your page so they know how to get started working with you), or you can invite them to opt-in to your email list, where you can share more resources, and convert them from a prospect into a client.

Speaking of lists, build a list from your blog so that whenever you have a new blog post, you can notify people about it. Also have an RSS system set up for people who use RSS feed readers to get notified of your new content.

Whenever you have a list, it gives you a certain amount of power — the power to instantly communicate with your target audience when you are selling or promoting your resume services and related products (webinars, teleseminars, workshops, membership programs, and other information products).

Another easy way to derive revenue is using Google AdSense. You can put different sized ad banners on your blog, from buttons to skyscraper ads. You can include images or go with just text. Don't expect to get rich from AdSense, though.

You can also sell ad space directly on your blog. You can arrange a specific area of your blog for ad space that people rent on a monthly basis, paying the ad revenue to you directly. If you go this route, make sure you have specifics in place to control what kinds of ads can get placed on your blog — all the way down to the colors and whether animation is allowed on it, if you want.

One thing you have to remember whenever you place any ads on your blog is that yes, it gives you some money when people leave your site for somewhere else – but in leaving, it also means someone else is capturing their name and email address and selling something to them, not you.

Promote products as an affiliate. You can sign up as an Amazon Associate and promote anything they sell there that they offer a commission on. Digital products can be found at sites like ClickBank.com. You can sign up for free and get a hoplink (affiliate link) where you earn around 50% for each sale.

Create your own products and sell them from your blog. You don’t have to promote other people’s stuff. Why not create an info product (ebook, video, or audio course) and teach something you blog about in more depth — or in a more comprehensive manner?

Offer your resume services from your blog. Coaching is also something you can offer. Many people pay top dollar for one-on-one coaching sessions via Skype or even email!

Blogging can be a very fun and very profitable venture if you approach it correctly. Don’t make the mistake of flying by the seat of your pants. If you do this, your blog will be scattered with topics, have no set monetization plan, and you’ll end up unhappy with the effort you’ve put in.

With proper planning and enthusiasm, you'll attract a steady stream of readers (prospective clients!) and new business. In fact, you might be the one putting out feelers for a professional blogger to come onboard and help you with your content needs!