Wednesday, December 26, 2012
Boost Your Credibility
Credibility is critical for resume writers. We need our clients to see us as an expert before they engage our services, and we need them to believe in us in order to trust our advice.
If you are credible, people will have faith in your resume services. They will buy from you, and they will recommend you to others.
Part of gaining credibility is building trust. Always give honest, accurate information and be able to back it up. Nothing will destroy credibility faster than not being able to back up what you say.
Follow through with promises. When you tell the client you'll deliver her draft in five business days, make sure you get it to her on day five (or, better, day four!). Do your best to honor the promises you make.
Show that you care and respect others. Listen to what your followers and customers say. Acknowledge their concerns and respect their opinions. While, you cannot please everyone and may not be able to meet every demand, if you show that you care about your people, your credibility will increase.
Customer and client testimonials can help you establish credibility. People want to see proof that something is good. As the business owner, they won't simply take your word for it. Displaying testimonials from satisfied customers goes a long way towards building credibility. Audio and video testimonials are much more effective than written ones.
Don't be a fence sitter. If you believe in something, let it be known and stand behind it. Being "on the fence" diminishes your credibility. If you tell clients they need to always send a cover letter any time they can't hand the resume to the decision-maker, and they question you on it and you reply, "Well, you don't always have to send a cover letter." This can make your client question your methods!
Have passion about what you're doing. If you are enthusiastic about your resume services, others will be too. Your friends and family, previous clients, and others will feed off of your enthusiasm and passion and in turn spread it to others. If you're shy, use the written word to share your passion.
Credibility translates to income. A credible resume writer is more attractive than a resume writer who isn't as credible.