Beyond Marketing - Why Social Media is Important for Resume Writers

Most resume writers understand the value of using social media to market their resume writing business. They create Facebook pages, LinkedIn profiles, and dutifully fill out their Google business listing — all in the hope of expanding their marketing efforts. However, did you know there are many more benefits of social media than marketing? With proper use and deployment of social media, any business can do all of the following and probably more.

• Find subcontract writers and freelancers. Looking for subcontract writers? Or someone to handle a one-time project for your resume writing business? Use social media to help. Create a detailed listing of what you're looking for and post it on your social media accounts. Ask your friends and followers to share. It's more than likely that the person(s) who answer a call like this will be more compatible than using a huge impersonal job board.

• Create more sales. You may think that sales and marketing are the same thing, but they're not. Marketing is increasing your reach so that you can get more leads, but sales are different. Social media can increase sales outside of your marketing efforts just because your clients might share with others the positive experience of working with you on their career marketing efforts. And if they like what you are talking about on social media, they might like to buy from you more.

• Reward customers. Provide discounts, special incentives, and targeted career content for your customers using social media to "check in" or when they communicate with you via social media. People love getting free things, so take advantage of that by using social media to encourage more interaction with your customers and between your customers.

• Brand your business. It's important that you brand your resume writing business across all social media accounts as honest, relevant, and even generous. (For example, be sure to mention when you volunteer your services by speaking to organizations or participate in job fairs!) Be aware of how consumers, as well as your referral sources and other resume writers, view your business via all your social media interactions. Listen to your customers and be perceived as a company that does so. Demonstrate these things as often as possible as a way to brand your business on social media.

• Connect with your customers. You can set up private closed groups using Facebook that only your clients can see. It's a great way to increase your connection with your clients and to build a community. Encourage your clients to support other jobseekers in their job search.

• Easy project collaboration. Another use for private Facebook groups is easy project collaboration. In Facebook groups you can upload documents and communicate easily in one spot about various projects, without ever having to have a face-to-face meeting — but still be able to keep excellent records of the events and ideas as they unfold. I know of one group of resume writers that is working on a book project through a Facebook group.

By being involved with social media, you can increase your profile among prospects while building a stronger connection with clients. Use social media to form a connection with your community. Your resume writing business can be an integral part of your community in every way that it can. And those are benefits that extend beyond using social media only for marketing.