Friday, November 11, 2011

Create An Interesting Logo for Your Resume Writing Business

I'm married to a graphic designer. So I'm accustomed to looking for -- and recognizing -- great design. Many years ago, when I started Resume Writers' Digest, I was the go-to source to check with before new resume writers named their resume business. My database of more than 4,000 resume writers was a good resource for checking to see if a business name had been taken.

With the advent of the BeAResumeWriter.com member directory, I'm now getting a window into great resume writing business logos. Whether you have a free or paid account on BeAResumeWriter.com, you can upload your business logo as part of your directory listing. (If you're not a member of the site, or you're not logged in, you can't see the business logos. But log in as a free member and you can see them!)

An interesting logo is often one of the keys to brand recognition. It's great if someone can see your logo and immediately feel connected to you and your resume writing business. That's tremendously powerful -- especially because the job search and seeking out a resume writer are intensely personal experiences. Making an emotional connection with your logo can immediately build interest, excitement, and trust. Almost every resume writing business can benefit from creating an interesting logo. Here are some tips and strategies to help you do just that.

Relevance
Consider the career services industry. The first thing to think about when you're creating a logo is that the images, colors, and fonts you use all need to be relevant to our industry. Creativity is one of the hallmarks of being a resume writer. So is professionalism. Please, please don't use Comic Sans font in your resume business logo! Just as an IT management company shouldn't use Zapf Chancery as their font, your resume business shouldn't use something as boring as Times New Roman in yours!

Also consider images and graphics. Logos connected to writing tools, paper, and writing implements make sense. Check out these logos:





Attention Grabbing
Your logo will ideally grab your prospect's attention immediately -- in a good way. There are shocking and sometimes awful logos that grab your attention. However, generally that's not the goal. You want to make a strong positive impact. Eye catching simply means that it stands out from the other logos in your industry and on your website and marketing materials.

Here's my business logo. We selected the color to be eye-catching. And the image of the light bulb evokes creativity and inspiration.











Here's the new BeAResumeWriter.com logo:

He also did a vertical version (for use with Facebook and Twitter):



Consider how your logo will look both online AND offline.

Easy to Read 
You might think this would be an obvious element to an interesting logo. Yet many logos are downright difficult to read. There are many factors that play a role in readability. They include the font and also the font size. Also, the background color and the color of the lettering are important. For example, yellow lettering on an orange background could be very difficult for most people to read.

Ugh: 

Ugly: 


Simple
An interesting logo doesn't need to be complicated. In fact, visually complicated images are often ignored. Simple, strong and clear logos tend to perform much better than trying to convey a complicated message.



Brand Image
Also consider your brand image. Ideally your logo will match your brand image. For example, if your resume writing practice focuses on federal resumes, then you will ideally choose colors and images that support that brand. It wouldn't make sense to go with a gray logo with black lettering in this case.


Memorable
Finally, an interesting logo is memorable. Think about the logos that are forever embedded in your mind. Coca Cola, McDonalds, Nike, Google, Harley Davidson, MTV, Gucci, Target, and Starbucks are all memorable logos that you can probably envision without too much effort. These logos are simple, memorable and they relate to the companyĆ­s brand and personality. In fact, they contribute to it.

You can create your own logo with a little time and effort. There are very useful design programs online. If you're struggling to create your own business logo, consider hiring a professional. (But not my husband ... I've got plenty of projects lined up for him to work on!) Having a logo designed for $100-$300 can be a great investment in your business.

Thursday, November 10, 2011

Why I Can't Recommend Tony Beshara's Book, "Unbeatable Resumes"

Today's Reach Personal Branding Series Interview call was with Tony Beshara. I now regret mentioning his free teleseminar, "The Changing World of Resumes" on the BeAResumeWriter.com event listing, or further promoting it on my Resume Writers' Digest Facebook page and Twitter feed.





First off, I guess I don't understand why William Arruda would select Tony as a guest for the interview series. Resume writers -- and career coaches -- have been some of the most loyal proponents and brand ambassadors of the Reach Personal Branding system. Yet in Beshara's book, "Unbeatable Resumes," he specifically denigrates the work of resume writers:


I personally don't know a lot of resume writers who would choose a functional format for their clients. Occasionally, yes. Chrono-functional formats can be useful. As resume writers, we understand the #1 principle that Beshara communicated on the call: The purpose of the resume is to get the interview. We write resumes that will accomplish that purpose. That's our only objective. If our clients don't get interviews with the resumes we wrote, we're not going to get many more clients, are we?

We know that. We design resumes that get past the 16-year-old temp named "Jennifer" who is the resume "screener." But we ALSO write resumes (and cover letters, dammit!) that get READ by hiring managers. Beshara said that the average American company has just 16 employees. In those companies, the hiring manager is often the business owner...or one step removed.

Resumes are like car ads in magazines. They're designed to capture your attention and deliver the 'benefits' of experiencing the car (or candidate) in person. The point of the magazine ad is to get you in the door for a test drive; the purpose of the resume is to trigger an interview.

Would THIS "Unbeatable Resume" get your client an interview?



I mean, I get it. Recruiters have different needs for a resume from hiring managers. Beshara even admitted as much on the call. But he's doing a disservice to job seekers with his "Unbeatable Resumes" platform -- because the reality is: You can tell job seekers all you want that they need to quantify their accomplishments on the resume (On the call, he put this as, "Stories sell, but numbers tell.") -- but most of our clients are really good at their jobs, but not so great at writing about it. That's a fact.

That's like giving me a book on "Refund-Winning Tax Returns" and expecting me to do my own taxes. Just because I have the knowledge of how to do it doesn't mean I can do it effectively ... or want to (or that it's a good use of my time!).

Some recruiters have a chip on their shoulder about career coaches and resume writers. They say, "We only get paid when we place the candidate." Beshara thinks resume writers should be compensated the same way:

But the reality is, recruiters screen out dozens -- sometimes even hundreds of candidates -- who they won't work with, because they don't fit the mold (or, as Beshara put it in the call, they are a "risk").  Resume writers and career coaches take the time to work with these folks and help them position their skills, experience, and accomplishments more effectively. Yes, we get paid to do that. We are performing a service for them. (Bashara isn't a pro-bono recruiter, is he? He gets paid for what he does too, because it provides a benefit for his client, the employer.)

When we help a client get a $50,000 a year job, we might get $500. (The average resume cost was $509.36 in the 2010 Resume Writers' Digest Industry Survey). If Bashara helps a client get a $50,000 a year job, he might get $10,000 (20% recruiter commission).

I guess most of us are a bargain, then, if we're helping our clients get an interview -- much less a job -- for "double the asking price" (of the resume) or, in other words $1,000. How about resume writers who get their clients interviews but only charge $150, or $200? That, in a word, is "unbeatable." (It's also not a strategy for making six figures a year, but I digress.)

To be fair, Beshara did have some good "resume 101" basics that he shared on the call:

  • Resumes that are read online are read completely differently than resumes read in print.
  • The resume needs to communicate who you (job seeker) worked for, what you did, and how well you did it.
  • Prospective employers are looking for a clear definition of who the job seeker worked for (with 7.5 million business establishments out there, you need to tell them what kind of company you worked for).
  • The initial resume "screener" is usually trying to screen out candidates, not identify the "perfect" candidate.
  • "People are looking at your 'risk factors' on the resume as much as they're looking at your qualifications." (Risk factors include switching jobs too often, not switching jobs often enough, job gaps, and being out of work for longer than 7 months.) (Why 7 months, and not 5 months or 6 months, he didn't say.)
  • "The best way to secure an interview is to pick up the phone and call the hiring manager."
  • "Sell the best attributes you can on the resume."

Good advice. A lot of it is the same advice we give our clients. The difference is, we help them figure out how that translates into an interview-winning resume. From what I've heard of Mr. Beshara, and read in his book, his resumes are designed to make his job as a recruiter easier... not necessarily help the "average" job seeker develop a document that will secure the interview.

Is this the type of document that will capture attention in a stack of resumes?


Not in my opinion.

Ultimately, I can't recommend "Unbeatable Resumes" because it's not a great book.
And because it has a foreword by Dr. Phil. (That should have tipped me off right away.)

But mostly because it doesn't value the work that a professional resume writer can add for job seekers -- and I don't recommend books that denigrate our profession.

Guest Blog Post: Marian Bernard on "Feed the Media: How to Get Publicity for Your Business"





This guest post is contributed by Marian Bernard, of The Regency Group. She attended the "Feed the Media: How to Get Publicity for Your Resume Business" teleseminar I taught on Nov. 9. Here are her notes, for your enjoyment.

FEED THE MEDIA:
How to Get Publicity for Your Business

(notes from teleseminar delivered on November 9, 2011 and transcribed by Marian Bernard ... www.ResumeExpert.ca)

The difference between advertising and public relations
  • Advertising (marketing) is what you pay for; by contrast, public relations / publicity (promotions) is free
  • With advertising (as well as radio and TV) you have complete control of the message
  • Resume writers complain that they don't have control over the final "publicity product"; it's virtually guaranteed that something unrelated to the interview may be asked

How to identify what is newsworthy and what will get you media attention
  1. Is it interesting to the media's target audience? 
  2. Is it timely? (e.g., the role of New Year's resolutions and the job search)
  3. Have you established why YOU (as opposed to someone else) are the person to interview for that story? (e.g., could I be interviewed because a local layoff is taking place?) Will it benefit my business to be interviewed? 

Other "interview-relevant" topics: 
When people falsify information on their resumes / digital dirt / when I earn an award / when I host a free teleseminar (or webinar) on job search topics / when I partner with another business or organization / when I reveal industry and employment scams (e.g., Bernard Haldane) / I can make career industry predictions and comment on trends / offer feedback on LinkedIn (and Facebook) and how they impact the job search / when I speak at a conference or event / a news release that debunks job search or 1-page resume myths / sharing a tip sheet / every time unemployment numbers are released (either trending up or down) / every time a major employer in York Region closes down / conduct surveys and release results (e.g., contacting the local employment service and recruiting firms, and asking for their worst interview anecdotes)

· I can compile statistics and assemble a fact sheet. When such "hot topics" resurface, I can contact local reporters

How to build your media list and how to target effective contacts in the news media
  • Journalists seek out industry and subject matter experts
  • Journalists ask people they know for ideas or they call upon people they already know

Strategy to get noticed: 
I can connect with - and follow - journalists and primary contacts via Facebook and LinkedIn
  • Conduct research to determine what publication(s) my target resume writers read; e.g., newspapers, free weekly newspapers, influential local blogs, trade publications, association newsletters. I can also do a Google search for radio and TV - Greater Toronto Area
  • Identify which media outlets will be relevant for the stories I am pitching
For example:
o Newspaper: "Business" or Career" section
o Radio: Talk format ... contact the News Director, the actual Host of the program, or their Producer
o TV: Local news stations which feature consumer segments (e.g., how to help jobseekers avoid fraudulent opportunities) ... contact the Assignment Editor or a Consumer Reporter

· Create and update a media list (Marian has one!) every month or two

· Increase your visibility on line (e.g., through ezinearticles.com and easyarticles.com [or is it easy-articles.com?] ) to make yourself more "Google-able"

· Add a "Media / News / Press" tab on my web-site to store a media kit; I can also post media releases that I wrote

Media Training 101: Top things you need to know when working with the media
  • When speaking to the media, you want to come across as confident, approachable, authoritative, and knowledgeable. You are the expert; that is why the media is interviewing you. The message is the key!
  • The media plays an important role in reaching prospective clients. Three-quarters of a local audience is watching TV news; 54% listen to talk radio; and although local newspaper circulation is declining, it is still a viable option
  • The only thing you have complete control over in an interview is YOU; i.e., what you say, what your message points are, and what you want to convey
  • There is a way to bring the interview message back when the topic strays: "The person who is interviewing you directs the questions and topics, but the interviewee has 100% control over the answers" 
  • Write out key points ahead of time; e.g., "Although the national numbers are bad, the local numbers are ..." Script your 2 / 3 / 4 key message points ahead of time so you can discuss them conversationally

Print interviews: Think in terms of sound bites because responses can be edited down:
  • Be concise (do not ramble on)
  • Stay on topic (have a focused message in mind)
  • Use positive language and don't restate negatives
  • Reroute off-topic banter back to the relevant topic
  • For print interviews, it IS okay to say, "I don't know that, but I'd be happy to get back to you. What's your deadline?" 
  • There is no such thing as "off the record"
  • Ahead of time, prepare at least one quote that you hope will appear in print

Tips for TV (a very visual medium):
  • Prepare how you look as well as what you say
  • TV can suck the energy out of you; to counteract this, "dial up" your enthusiasm a notch or two
  • Maintain at least a slight smile on your face; practice in front of a mirror
  • Lean forward about 15 degrees to avert the prospect of appearing heavier than you are
  • Get review and feedback from friends on your TV appearance
  • What to wear (and not)? Don't wear shirts with busy patterns. Women should never wear tight-knit sweaters because it's difficult to hook up a mike to. Notice what the anchors are wearing the next time you tune into TV news

Interested in getting media attention for your resume writing business? Buy the "Feed the Media: How to Get Publicity For Your Business" teleseminar recording and transcript (just $5). (Bronze members of BeAResumeWriter.com -- you can get this recording/transcript for free as part of your membership. Check out the Expert Interviews Series section of the Paid Member Resources.)


Wednesday, November 9, 2011

Using HubPages to Build Visibility As a Resume Writer



How to Build a Successful HubPages Link 
HubPages are essentially hosted web pages. As a "Hubber" you write and publish pages. These pages are essentially articles or long pages of content on a specific topic. For example, you might write a page on how to cultivate your job search network.

HubPages are great tools for building your visibility as a resume writer -- they are well-indexed using Google -- and you can also make money from your content. (Signing up for HubPages is free.)

The key to success on HubPages is to write great content. How do you know if it is great content? Well, HubPages has measures in place. These measures include the ability for readers to:

* Tweet
* Like
* Vote up
* Vote down
* Share
* Print
* Follow

Many of these elements contribute to what's called "hub karma." You essentially earn points for quality content. As your points increase, so too does your linking power.

The HubPages Linking Tool
HubPages offers a very useful linking tool. This tool gives you suggestions to the best hubs to link to. Link to other hubs and you boost your hub karma. Additionally, this linking strategy can also motivate others to link back to you. Thus, linking can generate traffic and ultimately it can help boost your HubPages profits.

When choosing to link to other hubs, keep your readers and audience in mind. Only link to other hubs that are relevant and valuable. For example, if you have a hub page about interviewing, linking to a hub that talks about how to change your car's oil filter just doesn't make sense. It's not relevant or helpful to your reader. However, a link to a hub page about career assessments would be relevant and helpful.

What About Back Linking? 
Many people use HubPages to link to their existing businesses. They use it, or try to use it, as a promotional tool. HubPages has very strict rules about self-promotion and will penalize you if you're simply using your hub to promote another site.

However, you can use other sites to promote your hub page. For example, you can link to your hub page from your Facebook or Twitter account. You can also link to your hub from your blog or website content. Again, like any incoming links, the more relevant they are to the topic being discussed, the better. And search engines love relevant links. When a hub page has many incoming links from other sites, it ranks better on Google. That means more people see your hub page and you make more money.

In fact, social networking is an integral part of HubPages. Every reader has the opportunity to like your content on Facebook and tweet or share. You can build a community of followers on both social networking sites and HubPages, and generate positive linking karma for more traffic and more profits.

Making Money From Your Hubpages
There are four main ways to monetize ("make money from") your HubPages. The first is through Google AdSense. When readers click on the ads on your HubPage, your Google AdSense account is credited. Don't have an AdSense account? It's easy to sign up. (And you can place AdSense ads on your other content pages -- for example your website or blog. Just be mindful that if you don't change your AdSense settings, you're going to be advertising a lot of other resume writing services on your blog or HubPage!)

The second way to make money from visitors to your HubPage is through integrating Ebay and Amazon modules into your page. Because most careers industry professionals won't be promoting products on their HubPages (in the same way someone writing about collecting Star Wars toys would, for example), your best bet is the Amazon module. You can recommend relevant careers industry books, and when someone buys from your link, your Amazon Associates affiliate account will be credited. (Personally, the most I've ever earned in a month from Amazon was around $5, but my sites don't get a lot of general jobseeker traffic either.)

The third way to make money from your HubPage is through affiliate marketing services. You can sign up for affiliate programs (for interview training services or career assessments or other job search-related products) and you'll make a commission whenever someone purchases one of these products using your affiliate link. (If you want to learn more about this, visit the "Expert Interviews" section on BeAResumeWriter.com (available to Bronze members) and download the recording and transcript of my teleseminar, "Building Affiliate Relationships to Grow Your Resume Business." (In this 63 minute program, you'll learn the five things you need to make affiliate relationships work, how to find and establish affiliate relationships, what products and services NOT to sell, and how much you can realistically earn from affiliate relationships.)

The fourth way is to get readers to purchase your career industry services! Including your contact information on your HubPage is a great way to allow your HubPage reader to turn into a real business customer!

Opportunity To Stake Your Claim
There aren't too many resume writers using HubPages yet -- these are two I found:
Patty Inglish
Marye Audet

HubPages are another tool you can use to build your prospect's ability to "know, like, and trust" you. Give it a try!