Resume Writers: 7 Reasons to Feed the Media

I’ve said it before, and I’ll say it again: The media is hungry for career-related content to share with their readers, viewers, and listeners. Feed them!

The benefits of public relations can be immense. My bachelor’s degree is in public relations, and I know how powerful PR can be for you individually and for the careers industry as a whole.

Here’s seven reasons why you should feed the media:

1. Credibility

Getting a favorable mention of your business in the media holds far more value than a paid advertisement, because it has more credibility with the public.

Nielsen’s 2015 Global Trust in Advertising poll showed that “earned” media sources — including word of mouth, customer testimonials or editorial content such as newspaper editorials and articles, are more trusted than “branded/owned” vehicles such as ads.

Press releases, media appearances, and other publicity-generating PR events help fuel editorial coverage and shape public opinion.

2. Control

Providing your story to the media means you have more control over the message. Ideally, a media outlet will run your press release verbatim, but even if you can’t control a reporter’s final version of the story, you have more influence when their starting point is your press release. Choosing the right outlet for your message is important — choose media outlets that reach your target client. There are so many possible venues: newspapers, radio programs, podcasts, magazines, newsletters, blogs, etc. — pick the ones that your ideal client is paying attention to.

3. Crisis Management

A good PR plan isn’t just about generating positive news coverage involving your company. It’s also about avoiding and being prepared to handle bad publicity.

Being ready with a plan before disaster strikes can save valuable time and face in the event of a crisis.

Whether it’s a credit card breach leaking customers’ sensitive information or a scandal affecting the careers industry (bad actors in the recruiting world, resume writing firms falsely claiming “Top 10” status to the detriment of the rest of us, etc.), your public relations strategy can help position a small business for the best possible outcome in a bad situation. While rare, preparation is the best defense.

4. Exposure

People have many sources competing for their attention these days. Public relations offer another way to reach them — another channel to build awareness and create a positive image. It can be leveraged and also supplement your other marketing efforts. Again, media mentions can significantly improve your “know, like, and trust” ratio with prospects, making your website and other marketing efforts much more effective.

5. Staying Power

In the digital age, news stories no longer have a shelf life. Their visibility on search engines doesn’t decline as time passes; instead, articles continue to gain exposure over time as they are linked by other sources, whether in a newer article, a blog post, a Yelp review, or elsewhere.

There’s an article out there from the early 2000s that I’m quoted in that I still see surface occasionally. It’s almost 15 years old and it’s still getting traction!

And here’s a magazine profile of me from 2017 (see page 27) that’s still generating client prospects!

6. SEO Benefits

Making sure positive stories are told (both in earned and owned media, and across social media networks) and that your messaging is consistent, and your content timely and relevant, will keep your organization higher up in search engine rankings, bringing more customers to you and driving more growth for your resume writing business.

7. Value

Because small businesses might not have access to the financial resources and large advertising budgets that big companies do, PR offers more bang for your buck. Establishing the right public image and communicating it via the news media is a cost-effective route to raising awareness and improving the perception of your business.

Editorial coverage in particular can come at no cost to you, and it can greatly enhance and supplement the marketing you’re doing elsewhere.

Bill Gates famously said, “If I was down to my last dollar, I would spend it on public relations.” Gates understood the value of a good PR strategy, which is that it offers a cost-effective means to increase your long-term profit.

Want to learn more about HOW to feed the media?

Check out this special report: “Feed the Media: How to Get Free Publicity for Your Resume Business”

or check out our 4-part training on the topic: Feed the Media: Webinar Series for Resume Writers and Career Coaches

Newsjacking the Presidential Election

In our "Feed the Media" series, Sean and I talked about newsjacking:

The term was coined by author David Meerman Scott.

Today, Adam Zajac of Vocamotive Inc., published a great example of how to newsjack the presidential election coverage -- tying his resume writing services into a current event.

He published "What To Do When Your Resume Needs a Little Work" on Buzzfeed. It features fictionalized resumes for presidential candidates Donald Trump and Hillary Clinton.

Here's the one he wrote for Donald Trump:

© Copyright 2016, Adam Zajac, Vocamotive, Inc.

Here's the one he wrote for Hillary Clinton:

© Copyright 2016, Adam Zajac, Vocamotive, Inc.

He presented both samples as "WHAT NOT TO DO" -- which I think is smart, although I would have gone a step beyond the content and provided some editorial guidance that relates to WHY those are "don'ts" on the resumes -- for example, the dates on the education section, the lack of strong accomplishments, and the presence of the candidate's photos on the resumes.

What makes this article work:

• He doesn't pick a side. He's equally hard on both candidates in the content of the resumes. This wouldn't work if he did it only to satirize Donald Trump, or if he only did Hillary Clinton's resume. In that case, you're only appealing to half your audience, AND you run the risk of alienating potential customers.
• He picked the right time. The right time to newsjack is when the topic is at the top of everyone's mind. You don't float a story about lying on resumes unless there's a story in the news already about someone who lied on their resume. In the same vein, this close to the election is the perfect time to satirize the candidates' qualification.
• It's funny. If you read the resumes, they're pretty spot-on in terms of their parody. He did his research and has the facts right (educational credentials) while making fun of some of their more controversial "qualifications."

The version of the article that is currently up on Buzzfeed is Adam's second attempt. Buzzfeed has a "user-submitted" section, and he originally published a version that included a flier that gave soon-to-be unemployed politicians a discount on their resume services. I thought this was brilliant (and could be the subject of its own article after the election), but you have to remember that the first part of "newsjacking" is news. It's self-promotional without being overly self-focused. You can still promote yourself as a resume writer (and draw attention to yourself/your resume writing business) but without directly selling your services. He had to remove the flier promoting his services in order for the article to be re-published.

Take note: This same concept could be used to create a parody resume for fictional characters, like Santa Claus or the Easter Bunny.

Or, remember, you can newsjack almost any employment-related topic. For more information about David Meerman Scott, check out the fifth edition of his book, "The New Rules of Marketing and PR: How to Use Social Media, Online Video, Mobile Applications, Blogs, News Releases, and Viral Marketing to Reach Buyers Directly."

David Meerman Scott also teaches a course on Newsjacking.

When I Read Headlines Like This, It Makes Me Mad

This kind of article makes me MAD. And it got over 78,000 views.

"Move Over Resume, You've Been Replaced."

What makes me SAD is that it's written by a well-respected individual in the careers industry. He's not a resume writer, though -- and, consequently, he has his own agenda.

And that's the problem with a lot of information that jobseekers are reading. It's written by people with an agenda. THAT in itself isn't an issue (EVERYONE has an agenda) ... but the problem is, the people being quoted most often about the job search are NOT resume writers. They're recruiters, they're professors, they work for the big career sites (CareerBuilder, for example), or they're selling something.

And that's fine. But OUR VOICE -- as resume writers -- is not being heard. There are only a handful of people in the careers industry who are speaking up for all of us, as resume writers. They're being quoted in the media about the resume as a tool to land interviews, as a guide for interviewers to uncover the value of the candidate, as a way for jobseekers to discover their worth prior to starting the job search process.

But we're being drowned out by louder voices -- many of them sharing misinformation (about one-page resume limits, the death of the resume, and wacky job search tactics) that are not only WRONG, but they're anecdotes of a job search without a resume. ("I don't need a resume -- I can put a QR code on a cupcake.") The truth is, the vast majority of successful job searches start with a well-written resume. But that story isn't being told.

Our colleague Michelle Aikman brought up this problem a few months ago on the NRWA E-List. Our industry has a "perception problem." We put our heads down and do our work and think that writing great resumes will bring us clients. It does. But we CONSTANTLY have to fight battles with clients about resume length, putting pronouns in the resume, and even PRICING because the information they're getting in the media isn't what WE want them to know. And we're dismissed by university career center personnel, recruiters, and others who we should be able to work with collaboratively, because they don't know what we do, and how we help jobseekers (and can help THEM in the process!).

The "Feed the Media" webinar series I did with my brother Sean is important because it addresses a NEED in our industry. We NEED to do a better job about telling OUR STORY -- how putting together a resume isn't just typing up information. It's about helping clients find THEIR VOICE in their job search. (That's what William was saying in his article, but he threw the resume under the bus in the process.)

The webinar series will teach you how to help tell YOUR story -- and our industry story -- in very practical ways. Even if you don't want to be one of the 10 most-quoted resume writers in the industry, we need you to speak up when you get the chance. Even if it's on a very small scale. It doesn't mean you have to appear on the local morning news (although I'll teach you how to do that, if you want to!). It's about being intentional about shaping the perception of our industry. About sharing information about how the work we're doing is putting people back to work.

What IS public relations? It's defined as "the professional maintenance of a favorable public image by a company or other organization or a famous person." No one is going to do this for us. We're not physicians, with the American Medical Association helping shape public perception. The vast majority of the professional associations in our industry are either volunteer-led or mostly run by volunteers. If we want to STOP the spread of misinformation, it has to START with us.

If you're tired of reading articles about "the resume is dead," and "you shouldn't pay someone to write your resume for you," check out my "Social Media Strategies" call.

Resume Writers: Get Ready for the Biggest Corporate Layoff in U.S. History

I've seen this reported over the last few days from numerous sources -- IBM is poised for the biggest layoffs in company history. In fact, some are saying this will be a record-setting layoff among all U.S. corporations. IBM is expected to lay off more than 110,000 employees (or about 1/4 of its workforce):
http://www.itworld.com/article/2875112/ibm-is-about-to-get-hit-with-a-massive-reorg-and-layoffs.html

While many of these folks will be directed to company-paid outplacement firms, others will no doubt be seeking out the services of professional resume writers. (And, as the article surmises, even those who aren't laid off are likely to update their resumes and LinkedIn profiles in case this round isn't the last.) These aren't just IT professionals -- there will be folks in administration, marketing, operations, customer service, and finance too.

You may be contacted by media in your area looking to "localize" this issue, especially if there are IBM offices in nearby. (Google "IBM" and your city name and see if there is an office in your area. We have one in Omaha, for example.)

OR, if you are looking to generate media coverage for your resume writing services, today would be a great day to reach out to your nearby news media (especially TV) and offer yourself as a source to interview about what to do when you're laid off.

For example, you could call one of your local TV stations and ask for the assignment editor. Ask if they are planning on doing a local story on the impact of IBM's layoffs, expected to be the largest corporate layoff in U.S. history. Introduce yourself: "I'm (name), of (company name). I am reaching out to you to offer information and resources to help those among your (viewers/readers) who will be laid off, and their families. I can share information and advice that will help these folks, and it's applicable to any of your audience who have recently been laid off or fired."

If you are interested in reaching out to the media, I'm offering my teleseminar recording and transcript of "Feed the Media: How to Get Free Publicity for Your Resume Business" for free download until Feb. 1, 2015. It will help you prepare to be a media source. Click here to download it.

Want some resources to help clients if they are fired or laid off? Check out this Pass-Along Materials package: So You Got Fired! (Or You Think You're About to Get Fired)

Curating Content to Attract New Clients

I'm a content junkie, I guess. If you've been following me for any length of time, you've probably figured out that I'm a huge fan of using content to build your career services business. Whether that's using content to attract media attention ("Feed the Media" special report and teleseminar), or blogging ("Resume Writer's Guide to Blogging for Profit and Promotion" special report), or using content in many other ways ("Using Content to Capture New Career Clients" teleseminar, "Resume Writer's Guide to Article Marketing" special report, "Resume Writer's Guide to Profiting From Speaking: How to Use Teleseminars, Webinars, Workshops and Seminars To Attract New Clients and Generate Revenue" special report, and "Capture Clients With Content: Use Information to Attract Resume Clients" special report), one of the most powerful tools we have as resume writers is the knowledge we possess about the job search process and how to help jobseekers be more successful in their job search efforts.

But what if you don't want to generate original content? What if you want to instead focus on sharing best practices and targeted information? Then content curation might be exactly what you should focus on.

Content curation means pulling together content from various sources and presenting it to the reader in your own unique way. It may be easier to understand content curation by defining what it is not. Content curation doesn't mean presenting a list of stories or a weekly roundup of links. It's definitely not a simple cut-and-paste job where you just point to content that's out there.

Instead, the idea is to take the information available and make sense of it for your readers. It starts with carefully sifting through all that's out there and selecting the best items that would interest your readers. You then put this content together into an easy-to-digest format that tells a story, making it relevant, valuable and memorable.

Why Curate Content?
The content is already out there for your readers to enjoy, so why put it together for them? This is the key to good content curation — it's not just a pile of information. We're inundated by a deluge of information every minute of every day. The Internet is wonderful because of this, but it also can be overwhelming. Everyone has to sift through all that's out there to find what they're truly interested in reading. A good content curator does this for you, and builds a following of loyal readers as a result.

How Content Curation Helps You
Like the content you write yourself, the content you curate can help you establish authority and create a connection with your readers.

Think of it from the reader's point of view. Your blog or website is a source of the exact information they want on a regular basis. It saves them from having to do their own sifting online. Over time, they come to see you as a go-to source for their information. They see you as a knowledgeable expert in the career services field.

If your content is relevant and helpful to your readers, they'll keep coming back for more. It doesn't matter to them whether you're the actual content creator or not.

Curating content should be taken just as seriously as creating your own content from scratch, but one of the advantages of this approach is that it is easier and more cost effective than writing your own content or hiring a writer. It's just a matter of understanding your readers well and choosing the right content.

Check out: Best Practices for Content Curation

Heat Up Your Summer Marketing

I live in Omaha, Nebraska, in the middle of the U.S. However, for the past few weeks, I feel like we've been living in an oven. Temperatures routinely are in the upper 90s, and got up to 106 last Sunday! (The photo is a screenshot from my iPhone on Sunday morning -- it was already 91 degrees at 11 a.m.!) We finally got our first rainfall last night in about a month. Nebraska is officially classified in a "drought." (I can attest to this -- my yard is yellow and brown.) Yikes!

When the temperature is like this, it can feel like there is no end in sight -- but the fact is, cooler weather will eventually be coming our way. It may be the same with your resume writing business. You may have lots of clients at the moment, with no end in sight ... but if you don't continue to market your business, eventually, you'll face a "drought" in your resume writing business too.

If you're currently in a "drought" in your resume writing business -- or if you want to prevent one down the road -- there are some things you can do to attract new clients. In a resume writing business, it takes a constant infusion of new clients to keep your business growing.

Ways to Find New Clients

Here are some tips to help you begin to make a change right now, today, that will benefit your resume writing business.

• Take a fresh look at your marketing plan. At least once a year, you should revisit your marketing plan. What are you doing now? How can you revamp those marketing tools and employ some new ones? (For example, for 2012, I cut out all paid Yellow Pages advertising, but have budgeted to spend on Facebook and LinkedIn ads.)
• Become a social networker. Twitter and Facebook are valuable tools for resume writers who want to take their business to the next level. If you don't have an account with either or both, now is the perfect time to get started. If business is slow for you at the moment, social media doesn't require much money -- instead, you can invest your time in building your online profile.
• Advertise your business on your personal Facebook page. Do your friends know what you do for a living? Post links to new content on your website and other promotional links that friends and family can view and share. Just yesterday, I got a call from a new client who was referred to me by one of my best friends. This happens to me at least once a month, because I post careers-oriented content on my personal Facebook page. Also, create a fan page for your resume writing business. Encourage current clients to sign up and tune in for special information or offers that they won't find anywhere else. I use a tool called "Hootlet" from Hootsuite to share articles on social media. It allows me to schedule Facebook updates or tweets automatically so that I can find 3-4 articles to share while I'm surfing, but Hootlet will spread them out so they don't get shared all at once.
• Market yourself offline too. Even if your resume writing business is 100% virtual (operating online), that doesn't mean that your local market won't also benefit. Some offline tools include posting flyers, public speaking, appearing in local media (TV, radio, newspaper) and using promotional items (like free pens).
• Video marketing. People love to watch informative videos online. You can take what you know and turn it into a visual presentation that immediately gives new clients a picture of who you are and what you do.
• Create a press release. I mentioned getting local media coverage. The easiest way to do this is through a press release. (Bronze members of BeAResumeWriter.com can find sample news releases and pitch ideas on the "Public Relations Resources" page in the Paid Member Resources section.) You should also check out the "Feed the Media: How to Get Publicity for Your Resume Writing Business" teleseminar recording and transcript for more information and ideas.

Remember -- your marketing efforts are cumulative. Sometimes a single drop can turn into a torrential rainstorm. Whether you're "hot" now and anticipating a cool-down later  -- or if you're in a drought now and need it to "rain" clients, try these ideas.

Guest Blog Post: Marian Bernard on "Feed the Media: How to Get Publicity for Your Business"

This guest post is contributed by Marian Bernard, of The Regency Group. She attended the "Feed the Media: How to Get Publicity for Your Resume Business" teleseminar I taught on Nov. 9. Here are her notes, for your enjoyment.

FEED THE MEDIA:
How to Get Publicity for Your Business
(notes from teleseminar delivered on November 9, 2011 and transcribed by Marian Bernard ... www.ResumeExpert.ca)

The difference between advertising and public relations

• Advertising (marketing) is what you pay for; by contrast, public relations / publicity (promotions) is free
• With advertising (as well as radio and TV) you have complete control of the message
• Resume writers complain that they don't have control over the final "publicity product"; it's virtually guaranteed that something unrelated to the interview may be asked

How to identify what is newsworthy and what will get you media attention

1. Is it interesting to the media's target audience? 
2. Is it timely? (e.g., the role of New Year's resolutions and the job search)
3. Have you established why YOU (as opposed to someone else) are the person to interview for that story? (e.g., could I be interviewed because a local layoff is taking place?) Will it benefit my business to be interviewed? 

Other "interview-relevant" topics: 

When people falsify information on their resumes / digital dirt / when I earn an award / when I host a free teleseminar (or webinar) on job search topics / when I partner with another business or organization / when I reveal industry and employment scams (e.g., Bernard Haldane) / I can make career industry predictions and comment on trends / offer feedback on LinkedIn (and Facebook) and how they impact the job search / when I speak at a conference or event / a news release that debunks job search or 1-page resume myths / sharing a tip sheet / every time unemployment numbers are released (either trending up or down) / every time a major employer in York Region closes down / conduct surveys and release results (e.g., contacting the local employment service and recruiting firms, and asking for their worst interview anecdotes)

· I can compile statistics and assemble a fact sheet. When such "hot topics" resurface, I can contact local reporters

How to build your media list and how to target effective contacts in the news media

• Journalists seek out industry and subject matter experts
• Journalists ask people they know for ideas or they call upon people they already know

Strategy to get noticed: 

I can connect with - and follow - journalists and primary contacts via Facebook and LinkedIn

• Conduct research to determine what publication(s) my target resume writers read; e.g., newspapers, free weekly newspapers, influential local blogs, trade publications, association newsletters. I can also do a Google search for radio and TV - Greater Toronto Area
• Identify which media outlets will be relevant for the stories I am pitching

For example:

o Newspaper: "Business" or Career" section
o Radio: Talk format ... contact the News Director, the actual Host of the program, or their Producer
o TV: Local news stations which feature consumer segments (e.g., how to help jobseekers avoid fraudulent opportunities) ... contact the Assignment Editor or a Consumer Reporter

· Create and update a media list (Marian has one!) every month or two

· Increase your visibility on line (e.g., through ezinearticles.com and easyarticles.com [or is it easy-articles.com?] ) to make yourself more "Google-able"

· Add a "Media / News / Press" tab on my web-site to store a media kit; I can also post media releases that I wrote

Media Training 101: Top things you need to know when working with the media

• When speaking to the media, you want to come across as confident, approachable, authoritative, and knowledgeable. You are the expert; that is why the media is interviewing you. The message is the key!
• The media plays an important role in reaching prospective clients. Three-quarters of a local audience is watching TV news; 54% listen to talk radio; and although local newspaper circulation is declining, it is still a viable option
• The only thing you have complete control over in an interview is YOU; i.e., what you say, what your message points are, and what you want to convey
• There is a way to bring the interview message back when the topic strays: "The person who is interviewing you directs the questions and topics, but the interviewee has 100% control over the answers" 
• Write out key points ahead of time; e.g., "Although the national numbers are bad, the local numbers are ..." Script your 2 / 3 / 4 key message points ahead of time so you can discuss them conversationally

Print interviews: Think in terms of sound bites because responses can be edited down:

• Be concise (do not ramble on)
• Stay on topic (have a focused message in mind)
• Use positive language and don't restate negatives
• Reroute off-topic banter back to the relevant topic
• For print interviews, it IS okay to say, "I don't know that, but I'd be happy to get back to you. What's your deadline?" 
• There is no such thing as "off the record"
• Ahead of time, prepare at least one quote that you hope will appear in print

Tips for TV (a very visual medium):

• Prepare how you look as well as what you say
• TV can suck the energy out of you; to counteract this, "dial up" your enthusiasm a notch or two
• Maintain at least a slight smile on your face; practice in front of a mirror
• Lean forward about 15 degrees to avert the prospect of appearing heavier than you are
• Get review and feedback from friends on your TV appearance
• What to wear (and not)? Don't wear shirts with busy patterns. Women should never wear tight-knit sweaters because it's difficult to hook up a mike to. Notice what the anchors are wearing the next time you tune into TV news

Interested in getting media attention for your resume writing business? Buy the "Feed the Media: How to Get Publicity For Your Business" teleseminar recording and transcript (just $5). (Bronze members of BeAResumeWriter.com -- you can get this recording/transcript for free as part of your membership. Check out the Expert Interviews Series section of the Paid Member Resources.)

What Should Be In Your Media Kit?

Your media kit (sometimes called a “press kit”) may include:

• An advance news release. This is used to announce a time-oriented event or activity, such as announcing a seminar you are sponsoring. 

• A backgrounder. This document provides detailed or in-depth information about an issue, a product or service, or your business. 

– For example: You reach a significant anniversary — this news release provides the history of the business up to this point. 

– Or: You issue a quarterly or annual report about local economic or labor conditions to coincide with national employment projections. 

• Feature news releases. These news releases often result in “profiles” in the local media. Take a key topic and provide your perspective. 

– “Unemployment numbers are misleading,” resume writer says. Then explain why you believe this is so, backing up your opinion with facts. 

• The follow-up. Sent out after an event to report results. 

— If you had a contest for “the worst resume ever,” issue a news release that you’ve selected a “winner” and include a copy of the winning entry and also the made-over resume.

• Your picture. Get a professional head-and-shoulders photo of yourself taken. 

• Information about you. Your brochure or a written description of your current business, the services you offer, and your biography (or your resume or vitae). 

• History of business. How you got to be where you are — when you started, what you’ve accomplished, how it’s changed. 

• Previous media coverage. Reprints of articles about you that have appeared in other publications. Remember, publicity begets publicity.

For more information on publicity, attend my free "Feed the Media" call on Wednesday, Nov. 9.