Sunday, September 2, 2012

Two Smart Ways to Leverage Your Facebook Content

The Resume Writers' Digest Facebook page


Your Facebook presence can be a great way to get the attention of prospective resume clients -- and stimulate referrals.

Here are two tips to help you maximize your results on Facebook.

Don't forget to use your personal page on Facebook to drive your resume business.

I've seen a couple of career industry professionals recently who are working to transition their "followers" to their Facebook business pages. If you value your privacy but still want to spread the word about your services, it can be smart to keep your "friends" to people you've actually met and family members. Friend requests from people you don't know -- or prospective or current clients -- can be directed to your Facebook Business page.

Facebook actually made this more confusing in the past few months as they introduced the "Subscribe" feature, which allowed people to receive your public Facebook status updates in their News Feed if they "subscribed" to you. But outside of a couple hundred high profile individuals, the idea wasn't widely adopted. And it seemed to counteract some of Facebook's own standards. Why limit individuals to having 5,000 "friends" and encourage them to use a business page to promote their services (and create a  Terms of Service agreement that penalizes personal profiles set up as companies or organizations) and then later encourage adoption of subscriptions to personal profiles? I don't get it.

With that said -- even if you decide to limit your business promotion to your Facebook Business page, and keep your personal account's "friends" list to people you know well (or better, at least!), don't neglect sharing business-related information on your personal page. There is a lot of power in your personal account's Facebook contacts. If you have a particularly good piece of content, don't just post it to your Facebook Business page's wall. Post it on your own as well. Your friends might like it or share it, resulting in more of their network seeing the content, which leads to more views on your page.

An even BETTER tip is to link to your business page in the post. That way, when it's shared, you're also driving traffic to your Facebook Business page, which can result in referrals, new business -- or, at least, a new "Like."

The second tip has to do with post timing and frequency.

Post early (and late) and often.

There is a lot of research out there about when is the best time to post content on your Facebook page (early morning, before the employed go to work? Mid-morning, for the unemployed? Late nights for college students?)

Unless you have thousands of Facebook fans (I am actually a backup admin for a Facebook page with more than 54,000 fans), a more important guideline than "when" to post is "how often" to post.

Most people have their page settings set so that they "sometimes" see your status updates on their feeds. That means that the more often you update, the more likely it is that something you posted will show up on your followers' feeds.

Don't post more than once or twice a day; but try to post at least once every two or three days. If you can post good content once a day, so much the better -- but don't post shoddy content just to fill space. It's fine to be a "curator" of content as much as a content "creator." That means sharing interesting and relevant articles from other sources (even other resume writers!), but be sure to add your own commentary, or -- better yet, spark engagement by asking a question like, "What would you do if you were asked for your Facebook password in an interview?" on a link to an article about employers requesting access to applicant Facebook accounts. The more someone interacts with your posts (likes, comments, shares), the more likely that content is going to show up in their News Feed in the future.

If you find it difficult to remember to post (or if you prefer to "chunk" your marketing activities and do them all at once), use Facebook's "post scheduler" feature on your Facebook Business page or a third-party service like Hootsuite and write all your posts all at once, but schedule them to "drip" out over time.

These are a few smart ways of making Facebook more effective in your resume writing business.

P.S. -- If you haven't already, please "LIKE" our Resume Writers' Digest Facebook page! You'll get curated articles, links to our blog posts when they're posted, notifications about upcoming events (including free teleseminar traning), and more!

Saturday, September 1, 2012

Using Pinterest in Your Career Services Business

Pinterest is the fastest website in history to hit more than 10 million unique monthly visitors. That's faster than Facebook, faster than Twitter and faster than Google. It went from 4.8 million unique in November 2011 to 11 million in January 2012, a mere three months.

Although Pinterest is growing rapidly -- and you may even have an account already that you are using to collect home decor ideas, or recipes -- most resume writers and career industry professionals don't understand how they can use it to get new clients.

(If you want to learn more about setting up a Pinterest account, you can access the free 27-page "Resume Writer's Guide to Pinterest" in the Free Level Resources section of BeAResumeWriter.com. You can apply for your free membership -- or sign in, if you're already a Free or Bronze Level member -- at www.bearesumewriter.com/join)

Bridget's Pinterest Profile: http://pinterest.com/rwdigest/

Over 80% of Pinterest users are women. Pinterest is a powerful tool for interacting with female buyers and decision-makers online. 

Here are some creative ways to use Pinterest in your resume writing business.

Become an Authority on Pinterest

Ideas for Jobseekers
Much like on Twitter, Facebook and the blogosphere, one of the best ways to get attention is by providing high quality content.

As a resume writer, you can curate content that relates to the careers industry. I've got a couple – including the "Ideas for Jobseekers" board.

Create content-based boards that give other people ideas and help solve problems. You can create boards for things like interviewing (curate "dress for success" photos, for example) or for "Career Books You Should Read."

Keep doing this until people see you as an authority on Pinterest.

 Market Research

Use Pinterest as a market research tool.

What are prospective resume clients thinking? What do they want in their lives? What are their hopes and dreams?  Figuring out the answers to these questions has traditionally been quite tough. With Pinterest, however, you have a live feed of exactly what everyone in your target market is thinking about and cares about right now. 

Look at who is following your boards, and click through to their profiles. (On your personal profile page, you'll see your number of Followers and the number of people you follow -- "Following." Click on the one that says "Followers.") Check out boards with titles like "Things I Love."
  
Future Product Ideas

 Along with the idea of using Pinterest to conduct market research, you can use it to capture future product ideas. What kind of ideas is your company considering? One way to let your users participate in the decision making process is to just throw up all the possible ideas on a Pinterest board.

For example, if you're putting together a new special report on "Getting Started with Facebook In Your Job Search," you might commission a couple of inexpensive cover designs (I recommend using Fiverr.com) and then put up the choices and have your Pinterest followers "vote" on a design.

Throw the concepts up there and let your customers decide.

Affiliate Pinboard

Example of an Affiliate Board
An affiliate pinboard can help you give value to your customers by helping them find resources that are relevant for their needs while you earn affiliate income when they click-through from your Pinterest board.

Create a pinboard out of resources you can find in your industry. Slip a couple of your own in there as well. Customers will find your pin board and buy from both your recommendations and from your company. 





Showcase Your Work

Drive traffic to your blog
One of the best ways to use Pinterest in your resume writing business is to drive traffic to your website and your blog, and to show examples of your work and places you've been published. You can pin blog posts to your board, link to books you've been published in, and post fictionalized resumes.







Looking for an examples of resume writers who "get" Pinterest? Check out these profiles:

These are some creative ways you can use Pinterest in your resume writing business. Pinterest is an extremely fast growing website that’s only going to get more and more relevant as time passes. Are you ready to get involved?

Like this post? Check out my post on "Pinterest Tip: How to Follow Other Pinterest Users."

Friday, August 31, 2012

How to Make Your Resume Writing Business More Credible

© iQoncept - Fotolia.com
With so many resume writing businesses marketing and promoting themselves online nowadays, you may be wondering: "How do I set myself apart?"

One answer is through credibility. Credibility helps separate you from your competition (or colleagues, if you prefer the more collegial definition of "other resume writers.) It also helps your resume writing business appear larger to your prospects and customers. Credulity gives your customers confidence in you. This confidence and trust results in purchases and profits.

So how do you create this credibility? How do you demonstrate to prospective resume clients that you can be trusted?

Professional Policies and Procedures
One of the best ways to establish trust and credibility with your prospects instantly is to make sure you represent your company online in a professional and credible manner. The simplest way to accomplish this is to publish your policies and procedures on your website. Make sure the policies page is easy to find and that it covers all the information someone would want to know. For example, what is your privacy policy? What is your payment policy? (Payment in full up front? Half due now, and the rest when the resume draft is delivered?) What about refunds? Do you have a guarantee?

Transparency is a key credibility builder. Consider also including a Frequently Asked Questions (FAQ) page on your site. It may cover much of the same material that your policies and procedures page covers, but that's okay.

Large Networking Presence
More than 800 million people are on Facebook right now. It's important to have a presence on mainstream social networking sites like Facebook, Twitter, and LinkedIn. You may even want to have a Pinterest account. It's also important to integrate your activity and social networking presence on your resume writing business website. For example, include links to your social networking profile on your site. Allow people to connect with you on the platforms they use.

Social networking is a credibility builder because it's a personal way to connect with your company. Again, it goes back to transparency and availability. If you're open and easy to connect with online, it builds trust. Most resume writing businesses are solo operations -- so when a client is choosing to work with your company, they are really choosing you.

Additionally, if you're connecting with other notable experts (especially thought leaders in the careers industry -- other resume writers, career coaches, recruiters, HR professionals, etc.) on social networking sites, your prospects will notice that. You will earn credibility by association.

Great Content
Finally, great content is essential to building credibility. You want to make sure your content positions you as a knowledgeable expert in your industry. You can publish content on your website or blog. You can also publish content on your social networking profiles.

Each article, blog post, or web page will ideally offer value to your reader. When you offer value, you help build a foundation of trust with your readers. They begin to learn from you and about you. This helps them feel like youĂ­re a company they can count on to continue to solve their problems.

In addition to publishing great content, it's also helpful to publish content frequently -- and on other websites. For example, if you are able to publish content on your site and contribute to other relevant blogs as a guest blogger, it helps establish your credibility. Publish articles on article directories or on sites like Squidoo. If other business owners are turning to you for great content, then you must be an expert!

Building credibility isn't difficult, but it does take a plan. Represent your resume writing business online in a professional manner. Make sure to be completely transparent and to publish content that offers value.

Thursday, August 30, 2012

Career Directors International Announces 2012 TORI Award Nominees


Each year, CDI hosts a resume writing competition for the Toast of the Resume Industry (TORI) award.

Winner announcements will take place at CDI's award ceremony at the 2012 Career Empowerment Summit in October in San Diego.

Here are the 2012 TORI Nominees, in no particular order:

Best International Resume
Barbara Safani, Career Solvers
Victoria McLean, City CV Ltd.
Amanda Andrews, Professional Resume Services

Best New Graduate Resume
Adrienne Tom, Career Impressions
Brenda Bernstein, The Essay Expert LLC
Kornelia Telesz, Surcorp Group/Resume Solutions
Victoria McLean, City CV Ltd.
Jennifer Rushton, Keraijen

Best Creative Resume
Tina Nicolai, Resume Writers' Ink, LLC®
Cheryl Simpson, Executive Resume Rescue
Kristin Johnson, Profession Direction
Patricia Duckers, Prism Writing Services, LLC/CareerPro Global, Inc.
Barbara Safani, Career Solvers

Best Re-Entry Resume
Brenda Bernstein, The Essay Expert LLC
Amanda Andrews, Professional Resume Services

Best Technical Resume
Richard Coombes, Itouch Professional Resume Writing
Sandra Ingemansen, Emprove Performance Group, LLC
Alexander Kofman, Resume Pros 4 Less
Surranna Sandy, Surcorp Group/Resume Solutions
Barbara Safani, Career Solvers

Best Executive Resume
Amy L. Adler, Five Strengths Career Transition Experts
Sandra Ingemansen, Emprove Performance Group, LLC
Jennifer Rushton, Keraijen
Donald Burns, DonaldBurns.com

Best Sales and Marketing Resume
Laurie Berenson, Sterling Career Concepts, LLC
Kimberly Mohiuddin, Movin' On Up Resumes
Jennifer Rushton, Keraijen
Sharon Williams, JobRockit
Barbara Safani, Career Solvers
Donald Burns, DonaldBurns.com

Best Military Conversion Resume
Amanda Andrews, Professional Resume Services
Alexander Kofman, Resume Pros 4 Less
Sandra Ingemansen, Resume Strategies
Diana Dryden Smith, Federal Resume Resources

Best Cover Letter
Kimberly Mohiuddin, Movin' On Up Resumes
Gayle Howard, Top Margin Career Marketing
Kevin R. Morris, CareerMobile
Donald Burns, DonaldBurns.com
Sandra Ingemansen, Emprove Performance Group, LLC


Robin Schlinger, of Robin's Resumes, coordinated the TORI awards this year.

Judges included:
Barb Poole, Hire Imaging, LLC
Annemarie Cross, Advanced Employment Concepts
Jill Kelly, Career Edge
Susan Guarneri, AssessmentGoddess.com 
Michael Kranes, Resume Slayer
Audrey Prenzel, Resume Resources

To learn more about the TORI awards, click here.

Read the CDI news release about the TORI award nominees.