How to Find a Job on LinkedIn, Facebook, Twitter and MySpace (Advice from 2014?)

 I came across some notes in a notebook today. Even though the advice is probably 6-7 years old (it references MySpace, for goodness sake), I thought it was still pretty relevant. What do you think?

• Update your status often
• Keep your information fresh and current
• Connect to others
• Comment on what you see
• Use the medium – post photos, videos, music — whatever is appropriate to the site/your situation
• Be respectful of others’ time
• Be prepared to offer more than you ask for

Ask yourself: “What do I want to achieve?”

Google yourself.

Make sure your profile is 100% complete.

Photo – bright, well lit, positive

Write unsolicited recommendations for former co-workers and colleagues.

Also on the page — “10 Best Jobs To Get Through Social Media Sites”

1. PR Manager
2. Social Media Strategist
3. Musician
4. Blogger
5. Copywriter
6. Consultant/Freelancer
7. IT Worker
8. Comedian
9. Web Designer
10. Marketing Manager

It’s kind of interesting to see old advice like this — because honestly, I think those seven bullet points are still pretty relevant in 2020!

Why Resume Writers Always Need New Referral Sources

 

Many veteran resume writers say they get a large percentage — maybe even a majority — of their clients through referrals. If that's the case for you, it's important to remember that even though you have a strong referral base, you need to constantly be looking for new referral partners.

Why?

• Referral sources are constantly changing. Referral sources may stop sending you clients for a variety of reasons: people leave the industry, or retire, or die, or get mad at you.

• Referral sources forget fast. If referral sources do not see you or hear from you on a regular basis, they tend to forget you. Remember, they are bombarded with information all the time. You may not be on their mind all the time. (In fact, it's highly likely that you are not!)

• Referral sources will not know you exist if you don't let them know you are out there. Marketing strengthens your business. Continual communication enhances your reputation, your reliability, and the confidence people have in you.

• Marketing enables you to maintain your independence. An abundant supply of clients allows you flexibility in choosing who you work with, and which referral sources to continue to nurture.

• When economic conditions deteriorate, resume writers who consistently market new referral sources will have a better chance of staying busy and surviving.

• Marketing is an anti-depressant. Marketing is empowering. Resume writers who wait for clients to call them are more likely to go through periods of depression and self-doubt. Depression is caused by a sense of powerlessness and helplessness. Taking action by cultivating new referral sources helps psychologically as well as financially.

It’s not enough to be a good resume writer. It’s not good enough to provide your clients with great service. The people with the busiest businesses are the best marketers, not necessarily the best resume writers. 

10 Questions With Lori Jazvac

Get to know the other resume writers in our community with our “10 Questions” series!

Today’s profile is Lori Jazvac of Creative Horizons Communications – Resumes in Burlington, Ontario Canada.

Lori is an award-winning Master Resume Writer (MRW), Master Certified Resume Strategist (MCRS), Certified Hidden Job Market Coach, and Certified Transition Coach. She is a multi-credentialed NLP Practitioner and NLP Coach. She specializes in supporting jobseekers of all fields and levels globally to navigate complex career transitions within a competitive labour market via a holistic, intuitive, and results-driven approach.

1. Why did you decide to become a professional resume writer?
I decided to become a professional resume writer in 2013 because I wanted to leverage my passion for creative writing and help jobseekers to navigate challenging career transitions.

2. How did you get into the career industry? What  did you do before?
I got into the career industry after undergoing my own career transition to working remotely as an entrepreneur. At that time, I identified a gap in the labour market as well as critical need by jobseekers (especially entry- and mid-level) for high-quality brand marketing collateral, job search planning, and strategic career services. I realized that jobseekers needed strategic and high-level career support as well as goal-focused and results-driven coaching.

Previously, I worked in the administrative field in various roles and industries, where I honed skills in business administration, accounting, customer service, and sales/marketing.

3. What do you typically wear when you’re working?
When I am working, I wear professional, but casual and comfortable clothing. I like to wear clothing that reflects the colour I need for that day to bring me energy or calm and inspiration.

4. What is your best habit, and what is your worst?
My best habit is maintaining a to-do checklist while ensuring the highest-quality standards are met with all my clients.

My worst habit is sometimes staying up too late — I am a “night owl” so I get my best creative work with resume writing done at night.

5. What’s your favorite object in your office? Why?

My favourite object in my office is a beautiful picture that hangs on my wall reflecting a bridge and horizon.

The way the warm colours are portrayed, along with the bright lights and scenic background inspire me to drive my vision and mission to continue helping diverse jobseekers “cross their own bridge” and courageously embrace new opportunities and embark on a new transition. I am also reminded of my own transition that I made seven years ago.

It reflects my motto: “Think creatively and visualize a new career horizon.”

6. What is your “go to” technique or secret when you get stuck when you’re writing a resume? How do you get unstuck?
My “go to” technique when I get stuck when writing a resume is taking a short pause, then doing a brand map or brainstorming the attributes or key elements that make the client stand out. I get unstuck by reviewing and capturing the client’s most relevant information, including focus/target, audience, special value, and milestones while “connecting the dots” for the employer or recruiter. I also like to utilize the strategies offered by Bridget Brooks on writing resumes more efficiently. 

7. What’s the best career advice you ever got?
The best career advice I ever received from another professional when I was unsure of how to take that next entrepreneurial step was: “So just start!” And that is when my passion for wanting to help people grow and succeed led me to starting my career development journey through CPC (Career Professionals of Canada).

Also, the old saying by Robert H. Schuller: “Tough times don’t last, but tough people do” has always inspired me.

These sayings have reminded me to be spontaneous, take action, and believe in my own strengths to navigate among trying times.

These days, our careers are anything but linear. We each have our own unique vision and mission/purpose to fulfill, and we need to leverage that vision and mission to make a true difference. We each have our own career journey with lessons to be learned, gains to be made, and challenges to be overcome, that embodies an enriching experience.

While we may never know where our career path will take us, we need to go with the flow, believe in and channel our unique value, embrace change, and keep on learning. These are the fundamental pillars of success.

8. How do you unplug?
I unplug with exercise, yoga, dance, meditation, or taking long walks in nature. I also love listening to upbeat music.

9. What ONE thing would you change about your business or the career industry, if you could?
What I would change about the career industry would be to raise greater awareness to jobseekers about the immense value of investing in a high-quality resume package or career service. This is absolutely an essential service that cannot be delayed. Everyone needs to have a customized resume package and updated LinkedIn profile at all times as opportunities can arise anytime and one needs to be prepared.

Many jobseekers fail to realize that career services represent a high-value investment for their personal and professional growth. Working with a professional resume writer/career coach greatly benefits jobseekers to help them understand their value, set meaningful goals, and gain clarity with their journey. The value is priceless!

10. What are your favorite social media accounts to follow?
@CareerProCanada (Twitter)
@WorkItDaily (Twitter)
Laura DeCarlo (LinkedIn)
Edwin Correa (LinkedIn)
Career Impressions (LinkedIn)
Deepti Pathak (LinkedIn)

You can find Lori on Facebook, on Twitter (@Lori_Jazvac), and on LinkedIn at Linkedin.com/LoriJazvac

Did you miss our last 10 Questions profile, featuring Gayle Howard? You can read it here!

Resume Customers Will Pay More If You Show Them the Value

I’m working on a new Resume Writer’s University course on pricing and wanted to share some thoughts on a topic that you may have struggled with — or are currently struggling with.

Many resume writers — especially new ones — make the mistake of thinking that every prospective client is money-conscious and looking for rock-bottom prices. This could not be further from the truth. Think of the difference between a Toyota and a Lexus and you will see there are a range of factors that influence a purchasing decision beyond just price.

Show Them the Value
Resume clients will pay more if you show them the value of the service you offer — that is, the reason why your resume services are priced higher those of other resume writers, but also how your services offer real value.

Price and value are not the same thing. They can be related to each other, but they are not the same. A Toyota is not perceived as having the same value as a Lexus, even though they are made by the same company.

Why would this be the case? Marketing helps create this perception. You can do it with your services as compared with other resume writers.

For example, imagine you and another colleague who provide resume services to the same audience — for example, IT professionals. However, how you collect information from prospects differs. You use detailed questionnaires to collect the information, allowing the client to gather the details of their experience on their own time. Your colleague conducts an information-gathering consultation call.

Your marketing might appeal to introverted IT professionals who don’t want to “dig through” their responsibilities and accomplishments verbally. Your colleague’s marketing might appeal to IT professionals who are more comfortable “talking through” their responsibilities and accomplishments than writing them out.

Your Unique Selling Point
In other cases, the difference will not be so clear-cut, but the whole point of your marketing will be to distinguish your brand and products from others. This is commonly referred to as your unique selling point, or USP. Your USP answers the question: Why should people do business with YOU?

Reasons might include awards, industry status, your educational background, experience, and so on.

For example, if you are a resume writer with an extensive background as a recruiter who can provide insider secrets on how to connect with recruiters in the IT industry, your services will be in more demand than someone without the same authority and “street cred.”

Add Value without Spending a Lot
You can also add value to your services without spending a lot of money or time. In this way you can create the impression they are getting an even better deal for the price, even if your price is higher.

For example, you can create a range of educational items to supplement your resume services. These can include checklists, FAQs, worksheets, a quick start guide and other valuable information which will help people make the most out of the product. (Bronze members of BeAResumeWriter.com, you have access to these tools as part of your membership.)

You might also create some training videos to help clients with specific aspects of the job search. You can use a platform like Teachable to do this. With online education booming, and video marketing as well, making quick how-to videos can be a great way to increase the perceived value of your offerings.

A free Facebook group, members only email lists with special offers, extra content, and so on, and a special customer support portal with FAQs can take a little time to set up, but add up to big bucks.

By branding yourself as a company that offers real value for money, it will be easier to make more sales and retain customer loyalty. Resume clients will pay more as long as you are clear about the value of what you were offering, so they will feel as if they are getting the best deal possible.

Stay tuned for more information on my new course!

Social Media for Resume Writers -- Simplified

https://www.pexels.com/@energepic-com-27411

Last month, in this blog post, I showcased how some resume writing colleagues are using social media effectively to increase their visibility and influence. If you’re frustrated by your efforts to get engagement on social media, I totally get it! I want to tell you about a tool I’ve been using to get the most out of social media without a ton of effort.

Social Media Challenges
You're busy running your resume writing business. You've got resumes to write, emails to answer, prospects to follow up with … all of these are competing for your time and energy.

Social media often ends up low on your priority list. (Which, many times, means it just doesn't get done.) Coming up with ideas for what to post each day is overwhelming. You're not sure what to post on social media, let alone come up with new content to post every single day.

Social Media Solutions
Over the past month, I've been using Angie Gensler’s Social Media Content Calendar as a guideline for my social media posts.

I like having a plan. One thing that I really like about the SMCC is that it gives me a content idea for every day of the year — but even more than that, I also bought the Image Templates, so I have ready-to-go images to go with them. (I also incorporate in the Ready-To-Use Social Media Graphics I provide to Bronze members of BeAResumeWriter.com — but you can never have too much content!)

I pre-schedule a lot of my posts using the Facebook page scheduler tool (when you're logged into your business page, click “Publisher Tools” at the top of the page). I also use Hootsuite (the free version allows you to manage up to three linked social media accounts.)

The neat thing about the SMCC is that it’s all mapped out for you, month by month.

For example, here’s two weeks’ worth of the calendar:

As you can see, you won't be posting exactly the same things that everyone else is. These are content prompts. (And, like I said, you can incorporate in the BARW Ready-To-Use Social Media Graphics — for example, on Saturday the 11th, for “Uplifting,” I go into my RTU folder for the month and choose a graphic with an inspiring quote.)

If you work with a virtual assistant, you could give him or her the Social Media Content Calendar and they can handle all the content creation and posting for you.

I also purchased the upgrade to the Social Media Images pack. Like I’ve said before, you can never have too much ready-to-go social media content!

Results
I’ve seen my engagement and visibility on Facebook increase with the increase in content I’ve been posting. While I’m spending a little more time posting things, it’s paying off.

Want To Learn More?
Wondering what is included with the Social Media Content Calendar?

Here’s what you get:

• Daily post ideas planned out for you in a proven-to-work system for social media marketing.
• 52 questions and 52 quotes — done for you! (You also have the option to purchase 155 more done-for-you image templates that can be customized with your branding.)
• Three completely editable versions to work from — Google Sheet (this is the one I use), Microsoft Excel, and Google Excel
• Complete list of holidays for the U.S., Australia, Canada, and the United Kingdom
• Access to comprehensive lists of weird and special national holidays and observances.
• Ongoing support, resources, and tutorials to help you master social media marketing.

Check out this video:



Another neat thing is that 5% of the proceeds from the purchase of the Social Media Content Calendar are donated to charity. Read about Outreach International here.

The SMCC is designed to be used with Instagram, Facebook, LinkedIn, and Twitter. The calendar is 100% editable and customizable, so it can be used by resume writers anywhere. (Not in the U.S.? US holidays can easily be removed, and Angie has provided supplemental lists of holidays for Australia, Canada, and the UK.)

If you were inspired by my blog post last month about how other resume writers are using social media effectively, and you want to be an example I draw on in the future, I highly recommend the Social Media Content Calendar. As you can see, it’s an easy way to get more engaged with social media.


Please note this post contains affiliate links and I may earn a commission if you click them and make a purchase. This is, of course, at no cost to you. Please read my disclaimer for more information

Resume Writers: How to Get Better Results from Social Media Marketing

I see a lot of my resume writing colleagues doing social media marketing very well.

Like Julie Walraven, of Design Resumes, who reminds friends and followers on her personal page about the work that she does.

She’s also very transparent about challenges in her work — especially technical issues. Julie is also is quick to recognize partners, which amplifies her reach when she tags them, but also helps them feel good about working with her!

Or Jacqui Barrett-Poindexter, who shares helpful hints on her personal Facebook page while also talking about the in-depth branding work she does with clients. She does an excellent job highlighting her work on her personal page without being sales-y. (And uses hashtags very effectively.) Jacqui also is quick to praise and share, tagging colleagues and other pages.

Some of her posts are just fun, and give her friends and followers an opportunity to interact. (In this case, there were several “I feel ya” and “Truth!” comments.) We’ve all been there!

Jacqui is a prolific writer and blogger too, and showcases links to her recently published work on her business page, CareerTrend. It’s a great resource for her target audience of executives.

Nickquolette Barrett, of iRock Resumes, also does social media marketing effectively. She particularly does Facebook Live and video well. Here’s a post where she shared some interviewing tips with her audience after participating in a hiring event. (Make sure you ensure the privacy settings for these posts are PUBLIC so they can be shared by your audience!)

Nickquolette also does a great job of branding the tips that she shares on her business page for iRock Resumes. (And incorporates in relevant hashtags!)

Brenda Cunningham, of Push Career Management, uses Facebook Live in her weekly “Open Phones” offering. Her branded graphic on her business page is attention-getting.

These resume writers are gaining visibility and engagement — building their “know, like, and trust” with people who already know them — people who are either in a position to use their services themselves, or refer people they know.

But social media marketing is something that can be intimidating to resume writers.

If you want to do more on social media, I have two recommendations:

• Currently, Bronze members of BeAResumeWriter.com get access to 30 Ready-To-Use Social Media Graphics each month. These are seasonally specific images that are pre-sized for Facebook, Twitter, and Instagram. Each graphic includes an accompanying quote, or you can swap them out for different quotes. (You also get more than 300 inspirational quotes as part of your Bronze membership — they’re called “Positive Encouragement for Jobseekers” and can be found on the download page for the Ready-To-Use Social Media Graphics in the Paid Members section of the site.) I recommend branding them with your logo in Canva or PicMonkey before posting online.

Here’s an example:

(Original file, Facebook format)

After three minutes of work in Canva:

Easy. Then upload the graphic to either your personal Facebook page, or your Business page. (I uploaded it to my BeAResumeWriter.com Facebook page).

• Check out Angie Gensler’s Social Media Calendar. I purchased this last month and am starting to implement her ideas (and the accompanying images) into my social media marketing. She offers a free Social Media Cheatsheet you should check out.

Engaging in social media marketing takes just minutes a day, yet it can help you be the first person people think about when they need career services themselves, or know someone who needs help. Take inspiration from our colleagues who are doing it well, and give it a try!


Please note this post contains affiliate links and I may earn a commission if you click them and make a purchase. This is, of course, at no cost to you. Please read my disclaimer for more information.

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Resume Writers: 7 Reasons to Feed the Media

I’ve said it before, and I’ll say it again: The media is hungry for career-related content to share with their readers, viewers, and listeners. Feed them!

The benefits of public relations can be immense. My bachelor’s degree is in public relations, and I know how powerful PR can be for you individually and for the careers industry as a whole.

Here’s seven reasons why you should feed the media:

1. Credibility

Getting a favorable mention of your business in the media holds far more value than a paid advertisement, because it has more credibility with the public.

Nielsen’s 2015 Global Trust in Advertising poll showed that “earned” media sources — including word of mouth, customer testimonials or editorial content such as newspaper editorials and articles, are more trusted than “branded/owned” vehicles such as ads.

Press releases, media appearances, and other publicity-generating PR events help fuel editorial coverage and shape public opinion.

2. Control

Providing your story to the media means you have more control over the message. Ideally, a media outlet will run your press release verbatim, but even if you can’t control a reporter’s final version of the story, you have more influence when their starting point is your press release. Choosing the right outlet for your message is important — choose media outlets that reach your target client. There are so many possible venues: newspapers, radio programs, podcasts, magazines, newsletters, blogs, etc. — pick the ones that your ideal client is paying attention to.

3. Crisis Management

A good PR plan isn’t just about generating positive news coverage involving your company. It’s also about avoiding and being prepared to handle bad publicity.

Being ready with a plan before disaster strikes can save valuable time and face in the event of a crisis.

Whether it’s a credit card breach leaking customers’ sensitive information or a scandal affecting the careers industry (bad actors in the recruiting world, resume writing firms falsely claiming “Top 10” status to the detriment of the rest of us, etc.), your public relations strategy can help position a small business for the best possible outcome in a bad situation. While rare, preparation is the best defense.

4. Exposure

People have many sources competing for their attention these days. Public relations offer another way to reach them — another channel to build awareness and create a positive image. It can be leveraged and also supplement your other marketing efforts. Again, media mentions can significantly improve your “know, like, and trust” ratio with prospects, making your website and other marketing efforts much more effective.

5. Staying Power

In the digital age, news stories no longer have a shelf life. Their visibility on search engines doesn’t decline as time passes; instead, articles continue to gain exposure over time as they are linked by other sources, whether in a newer article, a blog post, a Yelp review, or elsewhere.

There’s an article out there from the early 2000s that I’m quoted in that I still see surface occasionally. It’s almost 15 years old and it’s still getting traction!

And here’s a magazine profile of me from 2017 (see page 27) that’s still generating client prospects!

6. SEO Benefits

Making sure positive stories are told (both in earned and owned media, and across social media networks) and that your messaging is consistent, and your content timely and relevant, will keep your organization higher up in search engine rankings, bringing more customers to you and driving more growth for your resume writing business.

7. Value

Because small businesses might not have access to the financial resources and large advertising budgets that big companies do, PR offers more bang for your buck. Establishing the right public image and communicating it via the news media is a cost-effective route to raising awareness and improving the perception of your business.

Editorial coverage in particular can come at no cost to you, and it can greatly enhance and supplement the marketing you’re doing elsewhere.

Bill Gates famously said, “If I was down to my last dollar, I would spend it on public relations.” Gates understood the value of a good PR strategy, which is that it offers a cost-effective means to increase your long-term profit.

Want to learn more about HOW to feed the media?

Check out this special report: “Feed the Media: How to Get Free Publicity for Your Resume Business”

or check out our 4-part training on the topic: Feed the Media: Webinar Series for Resume Writers and Career Coaches

One Resume Writer’s Journey: Retiring One Day at a Time (Guest Post)

This guest post was submitted by an anonymous career industry colleague who is retiring on her own terms. It is part of a new occasional series about how resume writers can successfully transition out of their businesses. 

I started retiring three years ago when I turned 62. I decided to retire “a little at a time” because I watched the difficult transition experienced by several friends and family members who retired suddenly. However, I know others who set a retirement date and followed through happily. One friend said he knew the day he would retire on his first day of work. He despised his job for 30 years, retired early, and never looked back.

I have had jobs I felt that way about, but writing resumes and coaching clients isn’t one of them. I still love what I do. I still help my clients succeed, so I am not in a big hurry to leave. In fact, loving my work is one piece prompting this slow-motion retirement. I need time to let go.

The second piece is energy. I realize I have less than I used to. Before this year, I have rarely needed to plan activities around energy reserves. That is starting now, and that means I need to pay closer attention to priorities. My husband and I want to travel more, and I’ve worked on the road enough to know it’s not that much fun.

Another is focus. Although I have always relied on a calendar to organize my time, I find myself leaning more heavily on it to remember important information. My notes are becoming more detailed because I need more help remembering them. I don't want that change to ever affect a client’s project.

Finally, there is motivation. I am getting ready to be done with work. I feel less like taking on big projects. I feel less like doing sales calls. I still enjoy writing, but I feel like doing it less often. These are marked changes, and I need to attend to them.

I took Social Security at 62, mainly because my husband is 10 years older than I am, and we anticipate that I will receive his larger benefit upon his death, which, for the sake of planning, we assume will be earlier than mine.

Receiving Social Security allowed me to make less each month, which ironically didn’t happen until this year. I had two of my best years and then a really sparse one. It did give me was more time right away. I quit all marketing efforts except reposting articles by colleagues on LinkedIn. My rationale was that if I stopped marketing, business would gradually decline, and that was my goal.

As a result, I gained about a day a week. Instead of sliding client work into that space, I added other things to my life. I got a puppy who needs daily walking, training, and playtime. My husband and I are traveling to visit our children, grandchildren, and friends more often.

This year, I will receive Medicare, which will take much of the health insurance expenditure out of the picture. When this happens, I plan to work even less. I am not sure yet what that looks like. It may mean I no longer coach clients, so that my projects are shorter in duration. It may mean that I keep coaching but take on fewer clients. It may mean that I work the same amount of time I do now during “regular” weeks and take longer stretches of time off for travel. In any of those scenarios, it will likely mean that I refer out more prospects who aren’t an ideal fit.

In this stage, I am letting the process guide me. I am paying more attention to what I want to do or what I want to avoid. I no longer have to power through to pay the bills. But that is a new experience for me, and I don't know how I will feel about it. So, instead of following my usual path of planning the heck out of anything I need to do, I am letting it be, watching the volume and schedule of work, trying one thing and then another and seeing what happens.

I think the best approach will become clear, and if it doesn’t, I can always set that retirement date.

Resume Writers: Five Ways to Avoid Burnout

Burnout is a very real thing. I’ve talked to several resume writers over the past few weeks who are struggling with being overwhelmed. 

It can happen slowly.

You procrastinate about starting projects. You suffer from writer’s block when it’s time to write the resume or LinkedIn profile. You don’t look forward to following up with prospects who have inquired about your services.

There are easy-to-miss signs that start slowly and snowball until you question if you still want to continue to be a resume writer.

No one is immune to this dilemma, but there are ways you can prevent it from happening.
Interview prospects carefully. The interview process is crucial for weeding out high-maintenance clients and to eliminate those who don’t want to do the work. I like to call them vampire clients: they suck the energy right out of you with their constant complaints, excuses, and questions. One particular type of client who can burn you out is one who won’t follow through. Or they can’t provide you with any tangible information to use to actually write the resume. 

Trying to get a handle on this type of client in an interview process allows you to reject their business up front or to express your boundaries and expectations right away, allowing them to decide if working with you is the right decision for them. One source for helping you ask the right questions whien interviewing prospects is “First Call Questions: Questions for Resume Writers to Ask Prospective Clients."

Another source of burnout is trying to wear too many hats.

Automate, delegate, or eliminate time-consuming tasks. Running your own business alone is time consuming and stressful. Not only are you writing resumes, but you’re in charge of your billing, your social media marketing, your real life networking events, and (hopefully) creating information products that can provide you with passive income. This isn’t even a full list of all the background tasks you probably do! 

Taking some of these tasks off your daily to do list will free up time and eliminate some stress. For example, allow your clients to schedule their calls online with an online scheduling program. If you have the budget to do so, hire a virtual assistant and/or a bookkeeper. A virtual assistant can also help you streamline your processes so you might be able to combine or eliminate some tasks that are unnecessary.  

Another area to automate is your interactions with prospects and clients. Check out “Three Systems for Six-Figure Success in Your Resume Writing Business" for ideas on this.

Plan your days. Use time blocking or the Pomodoro method to focus on your projects during each day. At the end of each day, create a list for the following day. Write in a journal about any negative events that happened and how you can handle these situations better in the future. Knowing exactly what you have to do the following day allows you to leave work in the office (even if it’s just closing the door of your home office) and enjoy the evening with your family and friends.

One of the biggest sources of burnout is feeling like you’re not being appropriately compensated for your work. Calculate your prices carefully. When you pull random numbers out of thin air because they “sound good to you,” chances are you’re underpricing your time and devaluing your services. And if you happen to let one of those energy vampires slip through onto your client calendar, you’ll quickly start to resent them because they underpaid and you’ll feel like you’re losing money every time you talk to them.  Check out the Pricing Bundle for resources to make sure you’re charging the right prices for your business.

Take care of yourself. Self-care is very important when running a business because if you’re out sick, there’s no one else to take over. A simple thing like going to bed an hour earlier can help you wake up feeling refreshed. Unplug from electronics two hours before bed to allow your brain to slow down. Daily exercise and water intake is also important to flush out any germs and to keep your body healthy and flexible.

Burnout doesn’t have to be inevitable. Get proactive by following these steps and learn how to relax and enjoy the special moments in life.

How to Fictionalize Your Resume Samples

What is “fictionalizing” your resume samples — and how do you do it?

When responding to a request for a subcontract writer — or when publishing resume samples on your website, you should ficitionalize the samples first.

Fictionalizing means taking a real resume and removing any identifying information that may make it possible for a reader to determine the “real” identity of the client. 

This allows someone to see the style of your writing while protecting your client’s confidentiality.

Here are some basic steps to follow to fictionalize a resume sample:

1) At a minimum, change the client’s name and contact information, including changing the street address, phone number, and email address. I recommend changing the city and state to an entirely different area of the country (and make sure the area code you use for the phone number corresponds to the “new” city). If there is a link to LinkedIn profile, you can change it to link to your LinkedIn profile (great marketing strategy) or just to the LinkedIn home page. 

For example, you might change:
5050 Grover Street, Omaha, NE 68106
to:
1111 Main Street, York, ME 03902

Laura Slawson, CCM, CPRW of The Creative Advantage reminds writers to change the footer (the person’s name may be there too!). She suggests using 111-222-3333 for the phone number and email@email.com for the email address.

Based on Laura’s advice, I’d recommend you check the document header too AND the Document Properties field in Microsoft Word.

2) Change the name of any/all companies listed. For example, instead of “Varian Medical Manufacturing,” you might change it to “ABC Medical Manufacturing.” Other “generic” or placeholder company names are: Acme, Ace, Mom and Pop, Sample, Widget, or XYZ

3) If the job title is really unique, you may consider changing it as well. (When in doubt, do a Google search for the job title. If it comes up with hundreds of links, you’re ok.)

4) Change the name of any organizations, clubs, or activities — and/or change the dates that the client participated. For example, if the client has earned a specific credential or designation, make sure that information would not be able to be used to trace the person’s identity.

5) Review the client’s educational history. It may not be necessary to change the name of colleges or universities, but you may want to consider changing a graduation date (or omitting it entirely) to avoid identifying the client. (An online directory of graduates for a small university, combined with a graduating year and job title could potentially be used to “find” a specific person.)

6) Consider changing some of the numbers in the $$/##/%% data so that exact phrases can’t be searched for on LinkedIn or Google.

Finally, review the resume one more time as a whole — is there any information that would potentially be able to be linked to the original client? If so, change it!


FAQs:

Q: Should you ask clients for permission to use their resume?
A: Yes. Most resume writers do this in their client agreement, asking clients to allow the use of the resume for promotional purposes if it is fictionalized to remove their identifying information. You can use a phrase like this:
Unless you request otherwise, your resume may be used for promotional purposes, with the guarantee that all information will be fictionalized to protect your confidentiality.


Q: Should I let people know the samples on my website have been fictionalized?
A: Yes. When publishing samples on your website, use this phrase, or something similar: Please note: All featured samples have been “fictionalized” — the client and company names and locations have been changed to protect the privacy of the original client.

Use Facebook to Get Clients

I’m friends with a lot of resume writers on Facebook. Some of them are really good about letting the world know what they do. Others aren’t.

If you’re looking to get more clients, Facebook can be an excellent source of referrals. People do business with people that they know, like, and trust. People who know you from Facebook can be an escellent source of referrals — or even become clients directly.

When was the last time you actually talked about your business and what you do for people on Facebook? Do the followers of your personal profile have any idea what you do for a living? Or are you on Facebook keeping up with college buddies and parents from your kids’ school?

I know you know this, but it bears repeating: If you don’t toot your own horn once in a while, nobody else will do it for you. Don’t sit back and wait for people to find you. Be proactive and step out from behind your computer and tell people you’re a resume writer.

True, you don’t want every single post to be self-promotional, because that definitely gets old and could turn followers away from you. Instead, develop a social media plan so your posts are a good balance between personal, business, and fun.

Facebook allows at least three different ways to reach your audience — and if you’re on Facebook for business, you should utilize all three, because not everyone will see every single post you publish. Using three different avenues raises your odds that the people in your target market will see something of interest.

Step One: Optimize Your Personal Profile
Prospective clients will check out your profile if it’s public or semi-public. So, in order to grab their attention, post consistently and be sure you fill out ALL the space on your personal profile page as completely as possible.

• Add a bio — describe to your followers what makes you tick, and how you’re unique 
• Add featured photos — a nice, visual way to grab attention with photos from conferences, workshops, speaking engagements, etc. 
• Add your workplace information – link to your website, Facebook Group, and Facebook Business Page 
• Link other social media profiles — under the About >> Contact & Basic Info section 

Even though your personal profile is meant for personal stuff, you can certainly announce the launch of your book, post photos of your recent conference you attended. While these are business-related, you’re not purposefully promoting your business via your personal profile.

Step Two: Create a Business Page on Facebook
The standard rule of Facebook is you use a business page to promote your business while your personal profile is meant for personal communication. So, to stay in good standing with Facebook, create that business page and optimize it in the same manner as you did your personal profile.

Business pages have come under fire recently because users complain that they never see page posts in their news feeds, even though they have liked the page. While this is aggravating, don’t give up yet. If for nothing else, you can add your website link and other contact information here and, since it’s a business page, you can talk about your business and promote your products every single day, even multiple times a day, without penalty. You can also run contests from your business page as well as add an opt-in offer to one of the tabs. Consider this a quick overview of your business where your followers can decide if they want to move forward with a consultation. Put a “Send Message” button on your business page to make appointment booking even easier.

Step Three: Consider Using Facebook Groups to Woo Prospects
Facebook groups can be another great resource to chat directly with prospective clients. Public groups are a good way to handle customer service questions. Closed or Secret groups are best used for specialty discussion topics, or memberships. Keep in mind that successful groups need daily interaction from their host so they don’t forget about you but that’s easy to add to your overall Facebook marketing plan.

I don’t know of very man resume writers using public groups, but there are a few using Closed or Secret groups as a benefit of working with them.


Remember this important note: finding clients is all about building relationships, and that doesn’t happen overnight. Talk about your business, showcase your expertise, reach out to your followers, and when the time is right, they will remember your name because you talked about what you do.

Q&A: I Think Subcontractors Aren't Getting Paid Enough

I sent out an email last week to promote a subcontracting opportunity for one of my listings in the "Making Money as a Resume Subcontractor" membership program and received the following response.

I think the 20% to the writer is the wrong way around. Especially for only a couple of assignments per month.

A fairer business model would see the writer getting 80%+ and the originator getting a 10% - 20% “finder’s fee”, based on the premise that the writer is doing the majority of the work. Also, I think the client gets a better result when the writer interacts with them directly, rather than adding links into the chain of communication.

Having said that I am definitely interested in subcontract work and will check out your site and the YouTube.

Just my two cents!

– G.S.

Compensation for subcontract writing projects generates a lot of controversy.

Ask a subcontract writer, and they will tell you the pay is too low. Compensation is generally ranges from 20-35% of the project fee. Factors affecting the percentage include: the amount of client contact (and whether writing from worksheets vs. conducting the phone intake session) and whether the subcontractor or the contracting writer handles revisions. In general, the more client contact and the more of the project the subcontractor handles, the higher the percentage the subcontract writer receives.

Ask a contracting writer about compensation, and they'd remind you how much more goes into the project than the actual writing of the resume. There is marketing and client acquisition time and costs, selling the client on the project and fee (including determining project scope), getting payment and onboarding the client, conducting the information-gathering process, and managing the project through completion, including project finalization. There's also the risk of chargebacks, which is almost always fully realized by the contracting writer, with the subcontact writer paid regardless.

The author of the question above raises several excellent points. Skilled writing should be compensated well. How much better? I would argue that 30 percent should be the mininum amount, and that should be writing from worksheets with no client contact and no revisions. A project with direct client contact (including conducting the intake session) should be compensated at a higher rate than a ghostwriting opportunity.

But it's never going to be an 85/15 or 80/20 split in favor of the writer. The industry standard for compensating referrals is 15%. That's the "finder's fee" model the original email referred to. But that's very different from subcontracting.

It can be tough to find a qualified (especially a certified) writer who will work on a project for less than $200 (their percentage). At current rates, that means the contracting writer would have to charge $600 (at 35%) to $1000 (at 20%). With the industry average for resumes currently at $500-$600, that doesn't leave a lot of wiggle room.

One more point: The author mentioned "especially for only a couple of assignments per month." Many subcontractors only take on a few assignments per week or month. (The industry average for most writers, according to the Resume Writers' Digest Annual Industry Survey  is 1-2 projects per week, or 4-8 projects a month.) Many resume writers pursue subcontract opportunities while they build their own client base, to smooth out the peaks and valleys. Most subcontractors are looking for extra income, experience, and the opportunity to learn how other writers run their businesses and interact with clients. Some subcontract full-time (or as their only work), but that's not the majority of subcontract writers.

Interested in subcontract resume writing? Check out the Making Money as a Resume Subcontractor membership site. Your annual membership includes the "Making Money as a Resume Subcontractor" special report (with information for subcontract writers about compensation, project management, and more -- and profiles of other subcontract writers), plus access to the Directory of Subcontract Opportunities, with more than 25 full listings for subcontract writing (with more being added and updated all the time).

Answering the Pricing Question

Ask any new resume writer what's their biggest question and the answer is likely to be related to pricing their services. The most common question I get is: How much should I charge?

You want to make sure you charge enough to be profitable, but you don't want to charge so much that clients can't afford to work with you.

You’ve got the competition to consider, your own skill set, what you perceive to be your skills (yes, this is different from the former for most of us), what your market will pay, your location (not as big of a factor as it was 10 years ago, but still relevant), and a host of other variables. Working it out can feel like a hurdle you can’t quite get past.

One simple calculation is to determine an hourly rate. 

STEP ONE: Estimating Expenses and Income

The first step is to take a look at your estimated expenses. Remember to include your marketing expenses, supplies, rent, utilities, etc. Add your estimated expenses to what you want to make in income. For example, if you want to earn $100,000 a year in your business and you estimate $20,000 in annual expenses, then your income target will be $120,000.

Annual Expenses (Estimate): _____

(plus) Desired Annual Income: _____

(equals) Income Target: _____

STEP TWO: Your Billable Hours and Schedule

Consider how many billable hours you can work each week. This information will help you determine how many clients you can work with each week, and then you can calculate your annual billable hours. (Don't forget to include vacation time into your estimate. For example, if you normally vacation two weeks of the year, then your billable hours will be multiplied by 50 weeks, not 52 weeks.)

Here's an example:

If you have 25 hours available for billing each week, then multiply that by 50 to give you 1,250 billable hours each year. Also consider how much non-billable time you need to spend on your business. (If you're having a hard time estimating billable vs. non-billable time, keep track for a week and then extrapolate it.) You can make adjustments to your plan as you go along, and you can consider outsourcing some of your non-billable tasks as your profits increase.

Billable Hours Per Week _____

(times) Number of Weeks You're Expecting To Work _____

(equals) Total Number of Billable Hours Per Year _____

STEP THREE: Calculating Your Hourly Rate

Business owners charging for their services use several different methods. You might bill by the hour or by the project (but the quote is often based on the anticipated number of hours the project will take, multiplied by the hourly rate).

Calculating your hourly rate is easy, because you have the information you need. Simply divide your "Income Target" (STEP ONE) by the "Total Number of Billable Hours Per Year" (STEP TWO). For example, $120,000 divided by 1,250 billable hours gives you an hourly rate of $96/hour

Income Target _____

(divided by) Total Annual Billable Hours _____

(equals) Hourly Rate _____

Creating a solid pricing structure requires you to do a little more digging. So with your starting number in line, take a look at:

Your Competition. This might take a little detective work, since a lot of resume writers don’t publish their rates online. But if you pay attention to their websites and social media, ask a few discreet questions, and get on their mailing list, you can figure it out.

Be realistic about who, exactly, your competition is, though. Don’t undervalue or over-sell yourself. In other words, make sure you’re comparing yourself to another provider who shares the same skills, market, and track record, rather than simply looking at who you strive to become. 

You can also take a look at statistics from the resume writing industry as a whole. Career industry professionals -- sign up here to receive the current edition of the "Profile of Professional Resume Writers: Who We Are, What We Charge, How We Work."

Your Skills. In some fields, this is easy. There are certifications and educational programs that allow you — by virtue of having achieved them — to charge a certain rate. If you’ve followed this path, then pricing will be easy for you. If not, take a solid look at what you can legitimately claim as a skill.

Look, too, at your track record. Have you proven yourself by helping former clients (and do you have the testimonials and case studies to show for it)? If you do, consider a higher price range than you might have first thought.

Your Market. In the game of setting rates, it’s your market that has the final say. As any first year economy student can tell you, the price of anything lies where what the buyer is willing to pay meets what the seller is willing to accept.

If your goal is to give new college graduates a helping hand and lead them down the path to success, that unfortunately means you can look forward to low paying gigs (unless their parents are paying for your services!). That’s not a bad thing — everyone needs help in a job search — but it does need to be acknowledged. If, on the other hand, your target market is executives, then a higher fee isn’t just warranted — it’s a must. They will expect a higher price, and will not find value in the lowest-cost provider of anything, whether it’s coffee beans or business coaching.

Finally, don’t forget that pricing is never set in stone. It’s flexible. If you find you’re attracting the wrong market (or no market at all) you can always change your rates. Working too hard for not enough return? Raise your rates.

It’s your business. You get to call the shots. 

Resume Writers: Overwhelmed? Start Here.

One of the questions I get most often from my resume writing colleagues is how to manage multiple clients/projects simultaneously.

The Resume Writers' Digest Annual Industry Survey reveals that most resume writers take on two new projects each week -- but that doesn't take into account the projects from previous weeks that are in various stages of being finalized, or resume or LinkedIn updates from previous clients -- not to mention the marketing and business development projects you're likely working on. 

The best way to manage anything is to create a system. When you systemize all the processes that need to be completed, you’ll feel yourself up to be even more creative. Some people balk at the idea of systemizing anything creative but the truth is, it’ll make a huge impact on your work if you do.

• Use a Project Management System. While most resume writers use a simple Excel spreadsheet, you can also consider using a specialized system like Asana.com or Basecamp.com to help you get and keep everything organized. Or use a system like Honor Services. Once you set up a system, you’ll find that you can get far more done in less time. 
• Put It in Your Calendar. Most project management systems can do this for you, but if you want to, you can use Google Calendar as your project management system. Organize everything you need to do and then make it into a to-do list for each workday.
• One Thing at a Time. It’s important to set up your schedule so that you’re doing one thing at a time in the right order. For example, if you're working on writing a career services book, you can order a graphic from your graphic designer for your book cover before you’ve finished the book, so that it’s done when you need it.
• Manage Your Resources. Resources involve human, financial, and technical assets that you have and can use to help you create amazing content for your audience. The better you use what you have at your fingertips, the more successful your creative process will become. 
• Remember Your Goals. Everything you do starts with a goal. If not, then you need to go back to the beginning and create goals for each thing you want to create. Whether it’s a video or a text blog post, you need to have a goal in mind for it. 
• Be Prepared. Everything starts with preparation. You can’t be creative if you have distractions. When it’s time to sit down and get work done, turn off distractions. Shut off your TV and social media. If you work from home -- and most resume writers do!! -- talk to your family and tell them how much time you need uninterrupted. 
• Analyze the Results. Like most things, just doing it doesn’t let you know if you’ve been successful. You need to look at the metrics to find out if you need to make changes or adjust anything within your process to ensure better results. Some things to track: How many new clients you are working with each week (and the revenue from each). How long it takes you to write each resume. How long the "client management" part of the resume process takes.

You can’t sit around and wait for inspiration to hit you. Each day when you get started working, it will help to know what you need to do that day. When you work on things this way, you’ll experience far more success than you would if you had no plan of action to follow.