10 Questions with Andrea Adamski

Get to know other resume writers in our community with the latest entry in our “10 Questions” series!

Today’s profile is Andrea Adamski, CPRW. Andrea has been writing resumes for more than a decade. She owns her own business, Write For You Resumes, based in Kansas City, Missouri, and also does contract work as Director of Writing Services, training writers and serving as quality control for Your Next Jump, a career services company based out of Washington, D.C.

Andrea is a member of the National Resume Writers’ Association (NRWA), Professional Association of Resume Writers and Career Coaches, and BeAResumeWriter.com. She is currently pursuing the Nationally Certified Resume Writer (NCRW) credential.

Her work has been selected for publication in Expert Resumes & LinkedIn Profiles for Managers and Executives (fourth edition), Modernize Your Job Search Letters: Get Noticed…Get Hired, Resume & LinkedIn Strategies for New College Graduates: What Works to Launch a Gen-Z Career, and she is a contributor to the NRWA “Ask the Experts” series.

1. Why did you decide to become a professional resume writer?
I worked in marketing copywriting in the corporate world for nearly a decade. My coworkers familiar with my writing abilities would ask me to help them with their resumes on the side. They would then refer me to their friends and it snowballed.

2. How did you get into the career industry? What did you do before?
I worked in marketing copywriting, mostly in the healthcare and financial industry.

3. What do you typically wear when you’re working? 
Jeans or leggings and one of my Dolly Parton or Prince t-shirts, unless I am meeting a client — then I dress accordingly (no Dolly t-shirt). 

4. What is your best habit, and what is your worst? 

My best and worst habit is probably one and the same — I am detail-oriented. I pay attention to the details. However, you can get too mired in that and border on OCD, so I have to watch myself.

5. What is your favorite object in your office? Why? 
A picture of my kids. 

6. What is your “go to” technique or secret when you get stuck when you are writing a resume? How do you get unstuck? 
I take a break if possible, cook dinner, help my kids with something. My kids and I play a lot of Uno.

7. What is the best career advice you ever got? 

I don’t know if this is specific just to careers, but if you are going to complain about something, first have a solution in mind. I try to think through possible solutions before I voice complaints.

8. How do you unplug? 
I spend time with my family and kids, I love crafts, especially crochet. Sometimes I sew to unwind. I also love to read and watch true crime. If I wasn’t a resume writer, I think I might have liked to be a detective.

9. What ONE thing would you change about your business or the career industry if you could? 
The ageism and bias in resumes and the interview process. I am very cognizant of trying to help my clients with this as there aren’t many protections at the resume stage like there are once you walk in for an interview.

10. What are your favorite social medial accounts to follow? 

DollyParton on Facebook (Dolly Parton)

KansasCityChiefs on Facebook (Kansas City Chiefs)

Connect with Andrea on LinkedIn: 
https://www.linkedin.com/in/andreaadamskiresumes/

Find her company on Facebook: 

https://www.facebook.com/WriteForYouResumes

Follow Andrea on Twitter: 
https://www.twitter.com/WriteForYouRes

Naming Your Career School (including School Name Idea Generator)

I am a HUGE proponent of career industry professionals creating courses for jobseekers (and/or career industry colleagues)! Courses are a lead generator for 1:1 services, a path to creating passive income and recurring revenue, and a way for jobseekers to access your career knowledge and expertise. Teaching a course can help you become an expert authority for prospective clients — to help prospective clients to get to know/like/trust you. 

One obstacle to getting started for some career colleagues is coming up with a name for their school. 

WHAT IS A SCHOOL vs. WHAT IS A COURSE?

Just like with a brick-and-mortar school, your courses “live” inside your online school. That includes mini courses, free and paid courses, your standard courses, and any premium or signature courses you offer. All of them live inside your school.

So you want to create a school for your career courses, and you only want to put career-oriented courses in your school. (If you want to do courses on non-related topics, put them in their own school.)

One of the biggest mistakes I see when coming up with a school name is that the school owner doesn't think through what the bigger picture of what they want this online course environment to look like. This may seem obvious, but sometimes first-time course creators get tunnel vision about the first course, and they don't take time to dream about the bigger picture. 

I want you to create more than one course — I want you to create a school that allows you to meet your goals. So think big! Brainstorm a list of courses you want to create. 

Then you can come up with an appropriate school name.

Most school names:

• Relate to your business name somehow (or your brand)
• Relate to your own name
• Relate to a specific benefit to your audience or relate to the topic you’re going to be offering.

You can use the Career Professional School Name Idea Generator to brainstorm school names.

You can mix-and-match job synonyms, nouns, and verbs (image 1) with adjectives (image 2) and synonyms for the word “school” (image 3) to come up with a list of school name possibilities.

Note: If your dreams for your school are for it to be bigger than you — especially if you want to use other instructors — don’t name your school the “(Your Name) Career Academy” because then the instruction is limited to you. You want to establish your school branding up front so you don’t have to change it later, if you don’t have to.

Best Practices for Naming Your Career School

Here are some best practices for coming up with your school name:

• Make it memorable. How can you help your school stand out from others?
• Incorporate keywords. Are there certain words that people will search for on Google when looking for you, or when looking for courses like the ones you’re going to offer? If you can, use SEO tactics in your school name to help your school be found on Google when someone is looking for help in your area of expertise.
• Keep it short. Less than five words, ideally. And say the school name out loud. Make sure it sounds good when you say it, and when you see it.

Validate Your School Name

Finally, once you’ve come up with some viable school name possibilities — or that one special school name you want — here’s how to validate it.

The first thing is to Google it and make sure that same name is not already being used. If there is already a training program or another career professional’s service that has the same name, I suggest you choose something else or find a different way to express it.

Second, see if you can register the domain name for that school name so that it’s easy for you to register the domain name and point it to your school. (That’s whether or not you like to your school directly from your website). That way, it’s easy to send prospective students directly to your school.

Finally, the last way to validate your school name is to make sure the name is available in your course platform. For example, on Teachable (which I use), you want to make sure the school name is available as a subdomain.

In Teachable, log into your account and click on SITE on the dashboard and to go DOMAINS on the menu. Click on that and it will take you to your DOMAIN NAME. Put the name you were thinking of using and see if it’s available. You’ll type it as:

(YOURSCHOOLNAME).TEACHABLE.COM

(Without the parentheses, of course!)

If the name is already being used by another course creator, it will say “This URL is already in use. Please update.”

After you’ve claimed your subdomain, you can update your school name in Teachable. Click on “SETTINGS” in your dashboard. That will take you to a GLOBAL SETTINGS page, where you’ll want to make sure you’re on the WEBSITE settings page.

You’ll see SCHOOL NAME — it will have a default name. Click EDIT and type in the name of your school.

While you can change your school name, coming up with a school name early in the course creation process can also be helpful when it comes time to name your career course!

Good luck with naming your school!

My Top Takeaways from the Teachable “Create The Future” Summit (March 21-22)

Ever since I’ve been a Teachable customer, I’ve attended the twice-a-year online Teachable trainings. (I made my first Teachable sale, for $18.50, in November 2019.)

This past Tuesday and Wednesday, I caught about 75% of the “Create the Future” Summit sessions. (And, as a Pro account member, I can go back and watch the rest of the sessions here.) 

Here were some of my top takeaways:

• There are over 50 million people who identify as a “creator.” You’re a professional creator if you’re getting paid to create (including writing), but imposter syndrome is real. (“It’s a belief that you’re not good enough, even though you know that you are.”)

• Prioritize your time when it comes to social media posting. Pick 1-2 platforms that you spend most of your time/energy on — on the rest of them are repurposed content from your main platforms. Figure out where your audience is hanging out and focus there.

• Teachable shared one of the sessions on YouTube (not sure how long the replay will be up) – How to Use Short-Form Video for Quick Wins. (The presenter had some typos on his slides, but the information was interesting.) "External circumstances were never more in your favor.” That leaves us with internal circumstances keeping us from doing video — “the hating culture,” (especially on Tik Tok), self-doubt, being too shy to be on camera, believing you don’t have enough equipment or money to do videos, the belief you don’t have time, believing you’re “too old” (you never are!), or feeling that the competition is too immense. “Love video even if it won’t love you back as fast as you wanted.”

• Growth is not always linear — it goes up and down. And “experts get paid more than generalists.”

• “No one cares what you’re worth. You have to price based on the results you can get for them. This isn’t about you; it’s about them.”

• On your sales page, you want the reader to feel like — when they get to how much it will cost — that it’s going to be more than what you’re actually charging. You want them to get to the end with a feeling that they got a great deal. (“I thought it was going to cost $1200 … I got a steal at $999.”)

• The better you design the content (bold, italic, underline, color, font size), the better it will be able to be consumed and understood.
• Figure out what your customers want/need through market research — surveys, interviews, monitoring social media and online forums). What are people raving about? What are people complaining about?

I love attending these kinds of trainings — it reignites my creativity. 

As a reminder, Teachable offers these learning opportunities a couple of times a year, so sign up for a free Teachable account so you’ll get the invitations. 

For a limited time, you can also get 25% off any paid Teachable account if you use my affiliate link:
​https://teachable.sjv.io/c/2718849/1642772/12646

(And, if you sign up for a NEW paid Teachable account using my affiliate link by March 31, email me at bb(at)bearesumewriter.com and I’ll schedule a complimentary 30-minute Zoom call with you to talk you through your first course idea and answer any questions you have!)

Check out my courses for career industry professionals here:

Resume Writer’s University 

Affiliate disclosure: Links in this post may be affiliate links, meaning I may receive an affiliate commission if you take action based on my recommendation. Don’t worry, though, I *only* recommend resources that I either personally use or would unequivocally recommend. As mentioned above, I’ve been a Teachable customer since 2019.

A Resume Writer’s Guide to Printables

 

What are printables? And how can they benefit YOU and YOUR JOBSEEKING CLIENTS?

Printables are things designed for the purpose of downloading and printing, such as: worksheets, checklists, to-do lists, trackers, planners, journals, guides, and calendars. Outside of the career industry, printables can also include color pages, art projects, patterns or designs.

Printables come in all shapes and sizes and have a wide variety of uses. For jobseekers, they can help them organize their job search, track their job search activities and make quick work of completing tasks, and collect and synthesize information. For resume writers, they can be used to grow your email list, turn prospects into paying customers, help your clients prepare for and execute their job search, and provide passive income revenue.

Printables can be a single page document or contain several pages (like with workbooks and accomplishment trackers). They are detailed and to the point, generally having a very specific purpose. Printables can be anything from a checklist to an instructional guide. They are a great way to help your clients AND you, without a lot of extra effort.

As mentioned, printables can benefit you as a resume writer by:

• Increasing Subscriber Sign-ups. Creating printables to serve as a lead magnet to increase interest and boost subscriber sign-ups.
• Boost Perceived Value. Adding printables to your existing 1:1 career services, courses, and coaching programs can instantly boost the perceived value of the product. People want answers to their questions, but they also want to reach their desired result quickly and easily. If printables help them achieve that goal, they will consider them to be highly valuable, allowing the resume writer to charge more for their services, product, program, or course.
• Gain More Social Proof. When high-quality information is provided, along with the tools to help readers implement what they've learned, it creates loyal customers. These loyal customers share their results with others. They provide high-value testimonials and fodder for future case studies … which, in turn, brings in more new clients.

For list-building, a person looking for interview preparation questions may find a guide with a list of interview question prompts. However, if the seller includes a printable journal to write out key points for answering the question prompts, it adds to the value of the product and provides a bigger benefit for the buyer.

Printable Objectives

Each printable you crease should have an objective. Some common objectives are to:

• Help a person take action on what they are learning.
• Challenge oneself — for example, when setting goals for the job search.
• Track data or calculate math. Think interview tracking worksheets or salary negotiation spreadsheets.
• Develop a strategy for accomplishing a goal.
• Brainstorm an idea and bring it into existence.
• Plan out something (like a job search or recruiter connection strategy) in more detail.
• Plan quarterly or annually with things like planners and calendars.
• Organize information (such as job applications).
• Organize thoughts and ideas (such as rough drafting interview questions, as mentioned above).
• Compare and evaluate two or more things (like job offers).
• Walk a user through the process of solving a problem. (“Is it time to quit your job?”)
• Repurpose or reuse something, such as content, graphics, audio, and video. (For example, a guide to accompany your LinkedIn training course.)
• Manage processes or projects.
• To document your day, week, or month through journaling (i.e., an accomplishments tracker)
• Do something relaxing to take your mind off something (like a coloring sheet to relieve the stress of a job search)

Creating Printables

You can certainly create your own printables. One of the best ways to get started is to look at the existing Pass-Along Materials you have access to. But there’s a NEW way to get started with printables — Tools For Resume Writers.

A new addition to the existing Bronze member benefits of BeAResumeWriter, Tools For Resume Writers gives you access to customizable Canva templates that you can brand with your own fonts, colors, logo, etc. 

There are currently three printables available to customize:

• S.T.A.R. Worksheet (How to Create Compelling Career Stories)
• Invest In Your Career
• LinkedIn Industry List

The Tools For Resume Writers customizable Canva templates are included with Bronze membership in BeAResumeWriter.com.

How to Deliver Printables

Printables can be delivered in one of two formats — digital downloads and print documents. For digital downloads, use PDFs whenever possible to make delivery easy. You can sell your downloads on your own website using a digital download service (like Payloadz.com or SendOwl). These services will allow you to create seller links you can post on your website and use to deliver the download after the sale. You can also use third-party marketplaces, like Etsy or Amazon to sell your print products.

Resume Templates — Yes or No?

 

I’ve been a resume writer long enough to have seen many generations of resume templates over the years. In the 1990s, there were the “resume-in-a-box" software programs. In the 2000s, you had Microsoft Word resume templates — which were either super boring or overly designed (with multiple columns). More recently, you've been able to purchase resume templates on Etsy or use the resume designs in Canva.

The problem is, many of these documents LOOK good, but aren’t GOOD to use in an actual job search because, especially in recent years, they have not been compatible with applicant tracking system (ATS) software, putting applicants at a disadvantage with their online resume submissions. 

But the world of resume templates changed when career industry pioneer Michelle Dumas introduced “Distinctive Resume Templates.” As a longtime professional resume writer herself, Michelle recognized the need for modern, ATS-friendly professional resume templates that could be used by career industry professionals to enhance their interview-winning content with visually attractive designs.

Michelle and I started in the resume writing industry in the same year (1996) and we’ve both seen lots of changes through the years. But one thing hasn’t changed: The need to create compelling, attractive, and interview-winning career documents.

In 2020, she created a series of resume templates to use with her company’s own clients. They were designed to be easily customized, right down to the color schemes. Her first goal was to streamline the resume development process, creating templates that were useful but also easy to customize. In using the templates with clients, she realized how useful they would be to career industry colleagues. So she started selling them to other resume writers.

“Our work is tremendously time-consuming and we trade our precious time for money. Writing a great resume for a client is a very time-consuming process,” Dumas says. “Our income is limited by how much we are able to produce, which makes it hard to grow/scale a business.”

By introducing resume templates into your resume writing business, you can focus more on the content creation and let the design enhance the content, instead of having to struggle with formatting the resume and associated career documents.

“Writing and graphic design are two different skill sets,” Dumas says. “We are professional resume writers, not graphic designers. While both of these — the writing skill and the design skill — require talent, they are completely different skill sets. Graphically-enhanced resumes that incorporate color and shapes became the norm and the expectation.”

Simple Microsoft Word design enhancements can make a big difference. 

For example, take this Key Qualifications section:

In the Amplify template, it becomes this:

Because the templates are provided in Microsoft Word format, you can change the color of the themes. The change from blue to green was done with ONE CLICK.

 

The templates are Microsoft Word templates (.dotx extension), and MS Word is required to use and customize them. Template collections are sorted into categories — professional and executive, student and entry-level, industry and trade-specific, career change, etc. When I choose a design, I start with the client and pick the template to fit the content. Sometimes I write the content first and then copy-and-paste the text into the template. Other times, I write “to the template,” writing directly in the template. Or, you could do a combination of both. Fill in the “easy stuff” — education, certifications, affiliations — in the template, and then write out (long hand or in a blank Word document) the other content and then paste it into the template.

Dumas suggests that resume writers can save approximately one hour per project by using one of the templates. My personal experience reveals similar time savings — more for complex projects. For an average $1167 project (the average price for a resume and cover letter project, according to the 2022 Profile of Professional Resume Writers), the investment of $21 in a Distinctive Resume Template provides a strong return on investment (representing only 2% of the project cost but saving one hour of the average nine hours resume writers estimate spending on an average resume project).

Instructions for making the color changes are included in each document, including links to videos to illustrate the process. Successive page headers are automatically set up, including page numbers.

There are dozens of templates to choose from. 

I’ve been using Distinctive Resume Templates with my clients since March 2022. My favorite designs that I’ve used so far with clients are:

•    Amplify (the design showcased in the samples above)

•    Alluring Luxury

•    Ascendant Modern

•    Blue Collar

•    Career Launcher First-Job Resume Template

The resume templates are $12 per design. You can also purchase coordinating templates (cover letter template, biography template) for $8 each (or save 10% when you purchase the resume and coordinating templates in the same transaction). For less than $21, I save hours of design time while providing my clients with attractive, ATS-compliant documents.*

* The templates are marketed as “ATS-friendly” but I have found them to be ATS-compliant for all the clients I’ve used them with. The official documentation says:

Disclaimer: While all efforts have been made to ensure resumes created with these templates will be ATS-friendly, it is impossible to guarantee ATS compatibility. The purchaser takes full responsibility for ensuring ATS compatibility, if this is important to them. Distinctive Career Services, LLC is not responsible for the content or effectiveness of any resume created with one of our templates.

But like I said, I’ve found all the ones I’ve used to be ATS compatible.

(I test graphic resumes for ATS-friendliness by saving them as text and reviewing the content to make sure it remains intact.)

The license for the template allows resume writers to use the templates to create resumes for clients. (You may use the templates with your clients on an individual basis. However, only one writer per firm may use the template, so if you are a contracting writer, you must purchase one license per writer – but discounts are available for large agencies.)

Want to try them? Get 50% off your first purchase using this promo code:

50offbearesumewriter

(Fifty percent discount is valid on first purchase of any amount. Visit DistinctiveResumeTemplates.com to redeem.)

Note: This post contains affiliate links and I may earn a small commission when you click on the links, but there is no additional cost to you. I only recommend products I would use myself, and all opinions stated in this blog post are my own. As stated in the blog post, I personally use Distinctive Resume Templates with my own clients. Thank you!

Profile of Professional Resume Writers 2022

As a resume writer, do you ever wonder how you compare to other career industry professionals? The Resume Writers’ Digest Industry Survey is the tool I use to provide this kind of information to the industry. The results are published in the “Profile of Professional Resume Writers: Who We Are, What We Charge, How We Work.”

The survey was conducted in February 2022, asking respondents to reflect back on 2021. The results were compiled in March 2022 and analyzed and turned into a report written by Kristin S. Johnson in April 2022.

If you are a career industry professional, you can receive the report here.

Here are some of the key findings from the 2022 report:

Profile of the “Average” Resume Writer
While no resume writer is “average,” this graphic illustrates the characteristics of the profile of the typical survey respondent.

See how this compares to the 2016 profile:

Interested in the full 2022 report? Get it here. 

Note: The Resume Writers’ Digest Industry Survey is not statistically valid due to a small sample size; however, the results are an interesting insight into the career services industry.

20 Years Later: Freelancer or Entrepreneur?

In my “From the Editor” column from the January/February 2002 issue of Resume Writers’ Digest newsletter, I talked about the difference between being a freelancer and an entrepreneur.

Twenty years later, it’s still a great topic. 

As a resume writer, do you want to be a freelancer or an entrepreneur? (There is a difference.)

Here’s the original column:

Many self-employed professional resume writers consider themselves to be entrepreneurs when, in fact, they are more likely freelancers. Does it matter? Changing how you define yourself might create more opportunities, lower your stress level — or both.

Without resorting to the dictionary definitions of each term, let me try to explain the difference. Entrepreneurs are trying to build and sustain a growth-oriented enterprise. It is their goal to grow. These are the resume writers who hire subcontractors, affiliate with major career sites, and aim to make more than $150,000 from resume writing. 

Then there is a freelancer. The freelancer wants to derive a living from resume writing — but not necessarily be the biggest or the best. The truth is, most resume writers are freelancers. They contract directly with clients and/or write for others as a subcontractor. They can be home-based, office-based, or both.

The key difference is that they don’t take on more work than they can handle themselves. If they start to get busy, they raise their rates, or refer prospective clients to a colleague. They don’t start looking for subcontractors, or more office space.

Acting like an entrepreneur when you’re really a freelancer can cause you many sleepless nights. You read about some of the biggest names in the business and dream up strategies to conquer the town — or your chosen niche. But if you realized that goal and suddenly had dozens of new clients each day, would you be happy working with them? You wouldn’t necessarily have to become a resume mill, but if you enjoy total immersion with a select few clients each week, you’ll have to adapt your style to emphasize volume.

How you view yourself — freelancer, entrepreneur, or entrepreneur-in-training — will determine how you manage your time, market your services, and run your business.

Take a look in the mirror and answer this question: Which are you — freelancer or entrepreneur?

A note from 20 years later:
The results of the Resume Writers’ Digest Industry Survey suggest most resume writers are freelancers, working with 2-3 new projects per week. But the good news is, if you want to be an entrepreneur and expand your work with subcontract resume writers, it’s easier than ever. You can work with writers around the country — or around the world — from your home. No need to “look for more office space.”

Looking to work with subcontract resume writers? Contracting writers can get a free listing in the Directory of Subcontract Opportunities, one of the “Making Money as a Resume Subcontractor,” resources available to Bronze members of BeAResumeWriter.com. Submit your information here. 

10 Questions with Linda Whited

Get to know other resume writers in our community with our “10 Questions” series!

Today’s profile is Linda Whited, NCC, CCC, of Time to be Career Savvy. Linda has been a resume writer for six years. She is a Nationally Certified Counselor (NCC), Certified Career Counselor (CCC), and member of the National Career Development Association (NCDA).

1. Why did you decide to become a professional resume writer?
My calling is to help more people make confident career decisions. I believe that the hours we work should matter and not just be a means to an end or paycheck. So helping others with their resume – and their career story – equips them to move toward meaningful work.

2. How did you get into the career industry? What did you do before?
I have always been intrigued by a job if the person describing it is fired up about what they do. I could be a trash collector if I met someone who felt called to do this work. :)

So I figured, instead of job hopping all the time, I might be better suited to support others to find that passion and enthusiasm for work. I am driven to help others to find meaningful work because I believe it can change the world, one person at a time.

3. What do you typically wear when you’re working?
T-shirt and yoga pants. I work from home.

4. What is your best habit, and what is your worst?
My best habit is my optimism. I find the positive in almost everything and this helps me problem solve and makes me a better friend to everyone.

My worst habit is probably having social media on my phone. I tend to scroll as a time waster and usually regret it.

5. What is your favorite object in your office? Why?
Probably the coffee mug with the hot coffee in it. It changes daily, but each mug has some fun memory or association with it, and coffee fuels my day.

6. What is your “go to” technique or secret when you get stuck when you are writing a resume? How do you get unstuck?
I get up and walk around or go outside for some fresh air. Moving my body changes my perspective.

7. What is the best career advice you ever got?
To think of a career as less of a ladder and more of a smart phone — the iOS is always there, but the apps come and go based on my needs at the time. We don’t need to always be progressing upward as our needs change over time. Changing that metaphor has been freeing for me and my clients.

8. How do you unplug?
I love movies, especially Marvel movies, so I watch them with my husband and then share the stories with my kids. We act out scenes with action figures. Captain Marvel is my favorite. #girlpower

9. What ONE thing would you change about your business or the career industry if you could?
I would make applicant tracking systems consistent so the rules we follow to optimize resumes would work 10/10 times. I’d also make sure everyone had a career mentor and became a mentor themselves because networking matters and is a barrier for so many.

10. What are your favorite social medial accounts to follow?

@CareerLeaders on Instagram (Career Thought Leaders)

@TheArtofCharm on Instagram (and Podcast)

@ckyourprivilege on Instagram

@brenebrown on Instagram

@sarahdjohnston on LinkedIn (Sarah [Dougherty] Johnston)

Connect with Linda on LinkedIn:
https://www.linkedin.com/in/lmwhited

Find her company on Facebook:
https://www.facebook.com/timetobecareersavvy

Follow Linda on Twitter:
https://www.twitter.com/lindamwhited

10 Questions with Madelyn Mackie

Get to know other resume writers in our community with our “10 Questions” series! 

Our newest profile is Madelyn Mackie of Madelyn Mackie & Associates | Activate Your Career Dreams.  

Madelyn is the “career activator”! As a Certified Career Management Coach, member of the National Resume Writers’ Association, and former board member of the National Speakers Association, Madelyn offers conference keynotes, professional development trainings, and career coaching to help her clients design unique, job-getting documents, build successful career plans, and create lifelong success. She has been a professional resume writer for nine years. 

Madelyn draws on her experience of navigating four high-profile careers — the lab (as a published biochemistry researcher), the stage (as a stage and production administrator at four Tony Award-winning theaters), the C-suite (as an officer with the American Red Cross), and the owner’s box (CEO of Madelyn Mackie & Associates, a career management and professional development firm) — to help individuals activate their career dreams.

1. Why did you decide to become a professional resume writer?

I never set out to be a resume writer. My goal was to be a professional speaker. I speak on career transition and tell the story of how I went from the lab, to the stage, to the C-suite, and often, I would be approached by members of my audience asking me if I could help them do the same thing — which translated into career coaching and resume writing.

2. How did you get into the career industry? What did you do before?

In my first career, I was a public bio-chemistry researcher. After I wrote and published my first paper, I quickly realized I had no intention of doing that for the next 40 years. For my next career, I worked in professional theatre for 15 years on the production side — and I loved it! Eventually, I got burned out and turned my volunteer work at the American Red Cross into a full-time role as a Program Manager and External Relations Officer.

3. What do you typically wear when you’re working? 

Since the pandemic, it’s fuzzy slippers, leggings, a business top, and relentless red lipstick. Gotta look good on Zoom!

4. What is your best habit, and what is your worst? 

I try to always treat everyone the way I would want to be treated. I firmly believe you put good things out in the world, good things will come back to you.

My worst habit is the snooze button.

5. What is your favorite object in your office? Why? 

My business license from 2011. It reminds me to “take pride in how far I have come and faith in how far I can go.” When I applied for that license, I didn’t have a single client or speaking gig or even a business bank account. Now, 11 years later, I have all those things and so much more.

6. What is your “go to” technique or secret when you get stuck when you are writing a resume? How do you get unstuck? 

I immediately go work on another part of the resume that is easier — like education or older experience and work my way backwards on the resume. By the time I get to the value statement at the top, I have some motivation and inspiration to write it.

7. What is the best career advice you ever got? 

The best business advice I ever received is “Listen to your audience.”

8. How do you unplug? 

I love sitting on my balcony with some cheese and crackers, an apple cider, and a romance novel. It’s nice to get away into the land of “happily ever after” for a little while.

9. What ONE thing would you change about your business or the career industry if you could? 

Not a single thing. What I love best about our industry is that it is constantly changing and evolving. There is always something new to learn and my fellow resume writers never hesitate to share their knowledge and expertise.

Connect with Madelyn on LinkedIn: 

https://www.linkedin.com/in/madelynmackie/

Find her company on Facebook: 

https://www.facebook.com/ActivateYourCareerDreams

Two Words That Can Help You Write Interview-Winning Resumes

In 26 years of writing resumes, two words help me when I’m collecting information for client resumes: THEN WHAT.

It’s a great strategy when you’re working with a client who is having a hard time articulating their accomplishments.

Here’s how it works:

Let’s say you’re writing a résumé for a preschool photographer. I chose that one by going to Indeed.com and looking for the first non-sales job I found in Omaha, Nebraska, where I live. It’s much easier to get accomplishments from sales people than from folks in the “helping professions.” I’m not sure if “preschool photographer” is a helping profession or not, but it’s one where you might have a hard time getting accomplishments out of the person, but one where asking the right questions can yield some good stuff.
 
So I’m asking my preschool photographer about their work, and they say that they take photos of all the kids in a preschool class. I’ll ask about how many kids are in the average class, and how long it usually takes to shoot a class. Then I might ask directly about an accomplishment — for example, “Tell me about what makes you good at your job.” My future famous photographer client might say something like, “Well, sometimes the kids don’t want their picture taken. They might be shy, or just not like photographers. I’m good at getting them to smile.” 
 
I’d say, “Okay, so let’s say little Timmy is clinging to his teacher and doesn’t want his picture taken. Then what?” He might respond, “Well, first I’d put him at ease. I keep a little box of puppets in my photography bag for that very reason. He might not want to hear from me, but he’ll listen to Mr. Monkey.” “Okay, so you bring out Mr. Monkey. Then what?” He says, “Well, I put the camera down and put on Mr. Monkey — he’s a hand puppet — and I have Mr. Monkey explain — in a funny voice, of course (my client is now doing the voice) — that he wants to be able to remember what Timmy looks like, and could he get a picture of him? Sometimes that works directly, but sometimes I have to give Mr. Monkey to the child and have Mr. Monkey agree to get his picture taken with Timmy first.” 
 
“Great,” I say. “So then what?” “Well,” my client says, “At that point, they’re usually smiling … or sometimes laughing … because I’m still using my Mr. Monkey voice, and I can get a couple of shots off. And because we shoot all digital, I can see right away if I’ve got the picture. 
 
In three years of doing this, Mr. Monkey has never failed in getting me the shot I need. Sometimes it takes a couple extra minutes, but I always get the photo.”

From there, I’m able to write strong, employer-oriented accomplishment bullets.

This is just ONE of the strategies I share for writing better resumes by asking better questions.

It’s part of this course:
Ask Better Questions, Write Better Resumes

You can get the course for 60% off with our one-week sale (through Aug. 4, 2022). Get lifetime access for just $59.60 (regularly $149). Use promo code FLASH or click here to get the discount.

Get immediate access to the course, including the video, handouts (for you and homework for your clients), and more.

And, of course, it comes with our 30-day moneyback guarantee. If you’re not satisfied, I’m not satisfied, and I’ll happily refund your purchase.

You’re welcome to use the THEN WHAT strategy with your own clients to help you create better accomplishments in the resumes you write!

P.S. – Bronze members save even more – get 85% off the course by getting your discount code here. (Just $25 instead of $149.) 

Book Review: Grossman’s “Guide to the Post-Pandemic Job Market” Highlights Challenges and Opportunities

The world is in a “demographic, healthcare, and technological revolution” writes Frank Grossman — founder of Resumes That Shine — in “Guide to the Post-Pandemic Job Market,” his new e-book about today's job search process. 

Those societal shifts — combined with challenges brought on by the global COVID-19 pandemic — mean that jobseekers will have to be more nimble in the the future. 

“Whether you are in school now or are in mid-career and plan to work another 10, 15, or 20 years, your skills could be obsolete if you don’t respond to change,” writes Grossman. The average jobseeker’s skills will have to be stronger than ever to earn a living wage — even for jobs that previously didn’t require college degrees. 

While Grossman says his guide isn’t “crystal-ball gazing,” it provides research on the hurdles applicants face in today’s job market, jobs that are on the “endangered species list,” the evolution of the job search, the virtues of enhancing career skills (both hard and soft), and new paradigms and opportunities in the job market. 

One of the more fascinating aspects of the “Guide to the Post-Pandemic Job Market” is Grossman’s focus on growth areas in the job market over the next decade (an aspect that is sometimes overlooked in today's social media zeitgeist). 

Various media outlets have recently focused on the rise of remote work (with some companies making a permanent paradigm shift) as well as the trend of workers leaving the workforce in what's been dubbed the Great Resignation. 

The Society for Human Resource Management (SHRM) recently shared a study (during the organization's 2022 annual conference) that reports 48 percent of survey respondents are “definitely” looking to work remotely. 

But according to statistics from the U.S. Department of Labor (DOL) presented in Grossman's guide, the top 20 job categories between now and 2030 — with salaries ranging from $23,680 to $110,140 — are primarily in-person professions (“high-touch” jobs where one must be physically present to do the work are at — or near — the top of the list). 

The dichotomy between professions that will be “in demand” and those that are “desired” creates an interesting conundrum for jobseekers and career services professionals going forward. 

Jobseekers need to be practical. 

“It would be nice to look at the menu of jobs in demand for the post-pandemic 2020s and pick one that meets your criteria for a great opportunity,” writes Grossman. “This will not work for many of us because we must fit the job to be successful.”  

Since starting Resumes That Shine in 2004, Grossman has worked with a wide-ranging client base — tailoring resumes, cover letters, LinkedIn profiles, and job search strategies. He is a Certified Career Management Coach (CCMC) and a Nationally Certified Online Profile Expert (NCOPE). During the early stages of his business, Grossman served as a Work Readiness Trainer with the ResCare welfare-to-work program in Brooklyn, NY — writing, editing, and/or critiquing roughly 1,200 resumes in that role. 

Sprinkled with raw data and personal and professional anecdotes, Grossman’s “Guide to the Post-Pandemic Job Market” provides salient information and analysis for resume writers, career coaches, and jobseekers as they navigate the job search process. 

Order your copy of the "Guide to the Post-Pandemic Job Market" here.