Wednesday, August 14, 2013

Why Resume Writers Need an Email List

Recently on several of the resume writing association E-Lists, there have been numerous resume writers talking about being in a business drought. Several colleagues have said that July and August have been their slowest months in years.

I have a solution for resume writers who want to dip into a well of prospects and clients and generate a flood of new projects and referrals: Like author Harvey Mackey says, "Dig Your Well Before You're Thirsty" … and create an email list.

I've been talking about the value of an email list for years now. It's a must-have for resume writers who want to sell information products, recruit participants to online programs (teleseminars and webinars), and sign clients up for fixed-term membership programs. And you don't need a huge list — even 100 subscribers can generate a trickle of revenue … and that will just continue to grow as your list grows.


Why You Need an Email List 
According to Wikipedia.org, an email list is "... a special usage of email that allows for widespread distribution of information to many Internet users..." Pay attention to the words "special usage" because that is important. 

This special usage requires three things from you, namely:
  • Special Software 
  • Knowledge of Laws 
  • Something to Share 

The software can be an online system such as AWeber or Constant Contact — two very inexpensive, easy-to-use options. The laws you need to know about are primarily the CAN-SPAM Act. And the "something to share" is best known as the sign-up incentive — something you give to your site visitor in exchange for his or her email address and permission to contact them.

But this blog post is about why you need an email list. The definition also gives you a clue into that aspect of an email list. It answers the why by telling you that an email list is for "...widespread distribution of information to many... ". This means that it's a super simple way to get out your information to the masses. Your information being the information you want to give your target audience about your business products and services. 

So the short answer to why you need an email list is obvious: In order to distribute information about your business to many people. It's a simple way to do it with the right software. Online software enables you to set up simple sign up forms on your website, blog, or even Facebook page so that people can enter their email address, giving you permission to send them information about your business products and services.

The software immediately sends a thank you email, with confirmation process so that you know for sure you really have permission from the person. This is called "double opt-in." This is required because it ensures that the right person really did enter the right email address and really did mean to receive the information. This process prevents you of being accused of sending out spam to people, and ensures that you get people on your list who really want to be on it. After all, you really only want to market to the right people.

The software also enables the person who signed up to easily unsubscribe with a simple click. This unsubscribe information appears automatically in every email that you send from the system. (This is a requirement of the CAN-SPAM Act.) This makes the entire process super efficient. In some cases the software will also clear out bounced email addresses and you can manually clean out email addresses which have not opened email for a specific amount of time. The software makes the entire process simple, giving you no excuse not to have an email list.

With a properly set up email list you will be able to regularly market your products and services to an audience who has given you permission, who wants what you have to offer, and who already trusts and likes you. You want this because most people need to see your offers at least 7 times before they decide to purchase. By having them on your email list, you increase your opportunity to make a sale many times over. You may have heard people say, "the money is in the list." Let me tell you, the money IS in the list. They're not joking.

No matter how big social media becomes, having that direct email address route is always going to be better. It's tried, true, and well tested. Every business now asks for your email address because they want to use one of the best marketing formats ever invented. Email. If you treat your subscribers right, and give them the regular information they asked for you'll create a lot of success via your email list. 

Want to learn more about email marketing? Download this free checklist:



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Thursday, August 1, 2013

Gmail, What Are You Doing??


If you're a Gmail user, please keep reading. (If you're not a Gmail user, this doesn't apply and 
you can return to your "regularly scheduled programming.)



As you're probably aware by now, Gmail has rolled out a new "inbox organization" system. Your inbox now has "tabs" where your emails are "sorted" for you into one of five categories:

  • Primary
  • Social
  • Promotions
  • Updates
  • Forums

The problem is, Gmail decides FOR YOU which category emails are routed into. Unfortunately for you (and me!), emails from me (ones that will come from Resume Writers' Digest and/or BeAResumeWriter) will automatically be put into the "Promotions" tab ... because Gmail doesn't realize that the majority of the emails I'm sending you aren't "promotional" at all -- but solid content. Invitations to free, value-packed trainings. Links to take surveys (that I share the results from freely with the careers industry community). Free special reports to help you in your resume writing business, and with your clients.

But you may not see them, unless you take swift action!

Check your Promotions tab at the top of your Gmail account. Choose an email from me (they come from Resume Writers' Digest or Bridget Brooks or BeAResumeWriter.com) and drag and drop it to your Primary inbox tab. A message will pop up asking if you want to do this for all future emails from me. Click YES and you'll be assured you won't miss anything.

If you want to completely remove the new tab feature in Gmail, follow these steps:
  1. Go to the Settings box in the upper righthand corner of your inbox
    and select "Settings." 
  2. Click on the "Inbox" tab and unselect all categories except "Primary." 
  3. Save your changes.
That's all there is to it!

Unfortunately, if you don't take action, you'll only be able to find my emails in your "Promotion" tab. Which is fine ... if you check that regularly. Otherwise, you'll miss out on valuable free teleseminars, articles, and resources to help you grow your resume writing business!

This Huffington Post article includes a video showing you the changes.

Friday, July 26, 2013

Asking Good Questions ... And Listening To the Answers

Last week, I did a teleseminar for the National Resume Writers' Association on "Ask Better Questions; Write Better Resumes." (If you missed it, you can still catch it here.)

One critical component I didn't cover on the call -- but that needs mentioning -- is the importance of listening (REALLY listening) to the answers you get. And it's not just about listening when you're gathering information to write the resume. But that's important too.

How, And Why, To Listen To Your Customers 
Do you listen to your customers? Do you listen to prospective customers? If you know how to listen, you can learn the secrets to building a strong and powerful resume writing business – the kind of business that has the capacity to make real change in the world. Most people know that listening is a powerful skill, yet they don’t take the steps required to become a better listener.

When you listen it means you have to give 100% of your attention. And let’s face it, there are a lot of people, thoughts, and things battling for your attention. It’s hard to listen. The following tips, steps, and ideas will help you become a better listener.

  1. Stop Multitasking. When you’re talking with someone on the phone, via email, on social media or face-to-face, simply stop everything else you’re doing. This is the first step to eliminating distractions and allowing you to hear what the person is trying to communicate. For example, it’s often difficult to understand a client email completely when the television is on.
  2. Stop Thinking – Learn to Focus. It’s difficult, admittedly, to shut out the other thoughts running through your mind and simply hear the person that’s talking to you. However, when you can accomplish it, you gain valuable insight. When you listen, you’ll be able to ask insightful questions that will help you writer a better resume.
  3. Ask Questions. The only way someone knows if you’re listening is if you ask questions. The more relevant and thoughtful the question, the more you’ll learn. The same is true for any type of communication; email, phone calls, face-to-face, it doesn’t matter. Asking follow-up questions shows the person that you’re hearing what they have to say.




Why Listen? 
We like people who listen to us -- and guess what? We buy from people we like. We also respect people who listen and respond thoughtfully, as if they actually heard what we had to say. Finally, listen to learn. Listening to others not only helps you learn about your customers and their needs and goals, it also helps you learn more about you and the business you want to build. When you listen, you quiet your mind and that’s when real learning happens.


Wednesday, July 24, 2013

The Easiest Way to Start A Resume Writing Business Blog


Blogging is gaining new popularity as a way to attract new resume writing clients -- but many resume writers are intimidated by how to get started with blogging. While WordPress is popular as a blog platform (and website builder), Blogger is probably the easiest way to get started with a resume writing business blog. (It's the platform that I use for this blog, so I'm a bit biased.)

Yesterday, I wrote about predicting which blog posts you write will be most popular. But I haven't talked about the "how tos" of blogging.

It is very easy to set up a Blogger blog. Simply go to www.blogger.com and enter in some basic information. Blogger has quite a few different themes to choose from, and you can further customize your blog by choosing the colors and fonts.

Blogger makes it very simple to add page elements to your site, such as Google Adsense (to make money from ads on your blog) and other items.

If you want to further customize your blog, Blogger allows you to change your template by editing the Cascading Style Sheet (CSS) of your blog. But beware: This is not for the faint of heart! You need to have some technical knowledge to do this without screwing up your blog template.

You can host your blog for free by using Blogger. Your blog's URL will have "blogspot" in it, for example, my blog URL is http://rwdigest.blogspot.com/

You can host your blog on your own web host by changing the ftp settings in your blog. This will allow you to customize your domain, such as www.yourdomain.com/blog.

Another option is to switch to a custom domain. If you have registered a URL, you can go to the "publishing" section of your blog's settings and enter the domain. When someone goes to that domain, they will be directed to your blog.

Blogger will also allow you to write your posts in advance and set them up as drafts. When you are ready to publish them, you simply press a button and your post is on the web.

Inserting pictures and links in your blog posts is also very simple using Blogger's editor. Blogger's comment section allows you to control who can post comments and whether or not they can add links to your blog.