Using a VA In Your Resume Writing Business

Last month, Christine Edick of A Virtual Connection, delivered an excellent teleseminar on BeAResumeWriter.com on "Be More Organized, Efficient, Productive & Profitable (Using a Virtual Assistant)."

In talking with resume writers, I find more and more of them are using virtual assistants (VAs) or outsourcing key tasks.

Christine offered some great tips for getting started with virtual assistants, which include:

• Start with a small project or trial period. Identify one thing to turn over or outsource initially. (See below for the top five things to have a VA do for you.)
• Make sure you're a good match. Many VAs specialize in certain areas, so make sure what you need aligns with what the VA offers (or specializes in). 
• Have a contract — or some agreement — outlining the scope of work and rates.
• Give as much guidance as you can about the project and the work you do — if your VA understands your clients, services, and perspective, he/she will be more effective.
• Check-in regularly, especially in the early stages of a project. This will ensure your VA is on the "right track" with your expectations.
• Be flexible. If you give them one project, and it's not working out, don't be afraid to put an end to that project, and try delegating something else. Make sure you are working to your VA's strengths. What are they good at?

There are five main areas that a virtual assistant can do for you as a resume writer:

1. Website work. That can include updating information, adding plug-ins to a WordPress site, or keeping your calendar updated.
2. Social media. Virtual assistants can both write and schedule content for your social media (Twitter, Facebook, LinkedIn)
3. Database management. A VA can set up your customer relationship management (CRM) system, add in your autoresponder messages, and more.
4. Communications/outreach. Whether that's sending email newsletters oor managing speaking engagements, a VA can work as your virtual representative.
5. Appointment scheduling. This is one that many resume writers would love to do — but are probably wary — allowing your VA to schedule appointments for you and send out pre-meeting information (such as questionnaires) and follow up with prospects to set appointments.

Christine also outlined four key success factors for working with a VA:

• A strong desire to do it (a clear and compelling reason)
• Identify core actions your VA can do to produce results for your career services business
• Count the costs (is the time, energy, and risk worth it)
• Finally, ACT! Act on your commitments, not your feelings.

Take the time to listen to Christine's 60-minute call. Free Level members of BeAResumeWriter.com can find it on the Free Level Resources page (you must be logged in to the site to access it) for the next few weeks. Bronze Members have access to the MP3 and transcript in the Expert Interviews Series section (must be logged in as a Bronze member).

You can also purchase the MP3 recording and fully edited transcript (plus Christine's slides and two bonuses — a Resources and Tools guide, and a 23-page guide, "How to Systematize and Automate") for just $5. Find out more information here.

Find a VA here:

International Virtual Assistants Association

Outsource specific tasks:

• Elance

• Guru

• Odesk

• Fiverr.com

List of Possible Service Offerings for Resume Writers and Career Coaches

Here is a list of possible services resume writers and career coaches can offer their career services clients.

• Resume updates (consulting with a client to collect information necessary to update an existing resume)
• Resumes from scratch (development of a new resume through consultation with a client to collect information)
• Cover letters (to respond to ads, contact headhunters, thank someone for a job lead or information, or for networking purposes)
• Online research (conducting online research for clients to look for open positions or research companies and contacts before an interview)
• Targeted direct mail job search campaigns
• Posting of resumes to online job boards / resume distribution services
• Aptitude and skills testing
• Career counseling
• Interview training
• Job coaching services
• Job-related workshops and seminars
• Job search technique skill building
• Application preparation services
• Federal resume preparation
• Internship resume development (for college students)
• Curriculum vitae
• Supplemental career documents (references, salary history)
• Interview follow-up correspondence
• Thank you letter
• LinkedIn profile development

We are working to update this list. Please leave a comment with your suggestions!

Resume Preparers Have the "Write" Stuff for Spare Time Success

Editor's Note: This an article I wrote many years ago on how a resume writing business can be an ideal business to operate to earn income in your "spare time." Where necessary, I've updated the information to meet 2013 standards.

Resume writing is an ideal part-time (or "spare time") business. It's also one that can be operated from home. This combination of scheduling flexibility and low overhead can mean big spare time success.

Resume writing is ideal for any economic climate. In a hot economy, prospective clients are seeking jobs that will sell their skills and experience and help them advance their careers. In a recession, job searchers need a quality resume that will give them a competitive edge in landing scarce jobs.

Jobseekers search out resume writers to help them land their dream job. They may not have time to put together a resume themselves, or they may lack the writing skills necessary to accurately describe their current responsibilities and why they are qualified for a particular position. Others find it hard to "sell themselves" — describing their own skills and qualifications is hard for modest people.

In addition, a resume writing business can be operated in your spare time — early mornings, daytimes, evenings, Saturdays, and Sundays.

Jan Melnik, a Certified Professional Resume Writer and author of "How to Start a Home-Based Resume Service," started her resume career at home in her spare time.

"I worked in a traditional office environment from 8 a.m. until 5:30 p.m.," she says. "I scheduled my own client appointments from 7:30 p.m. until 9 or 9:30 p.m."

Melnik also met with clients on Saturdays and Sundays, which made her services popular with clients who were unable to get away from work during the day to have their resumes written.

Sue (Nowacki) Campbell, of 1st-writer.com in St. Augustine, Fla., agrees that after-hour services are popular, but cautions spare-timers that they may prefer not to accept walk-in clients, particularly if you are home-based. (Many spare-time resume writers nowadays choose to work with clients virtually and/or meet with clients in public places, like libraries and coffee shops.)

My clients know that I am willing to work weekends," Campbell says. "It's a selling point for many who are currently employed and job searching on the side, but I never see clients without appointments. Never."

Appointment-only scheduling allows the spare time resume writer to work precisely those days, and hours, desired.

Getting Started in Resume Writing
According to Melnik, a successful resume writer will have:

• Excellent writing skills
• Strong communication and speaking abilities
• Ability to compose original documents with ease
• Good word-processing abilities
• Excellent eye for design and layout of documents
• Ability to develop rapport with clients

Business management skills are also essential for success.

The largest expense for the resume writer is equipment. Any computer system, using any word processing program, will do — but you must use a laser printer for developing the final copies of a client's resume. Inkjet printers, even the very best ones, simply don't provide the quality of a laser printer. (However, many resume writers don't provide hard copies of resumes anymore; they simply provide a digital document that the client will print on their own.)

Services you can offer include anything from basic retypes of resumes already handwritten by clients to the complete development of a resume from scratch. Add-on services can include writing cover letters, developing materials for use during the interview process (including documentation of key accomplishments, salary history, and references), interview follow-up correspondence, and LinkedIn profile updates.

Marketing Your Services

When you are first getting started, it's not necessary to have a large ad in the Yellow Pages. A simple listing (your company name and telephone number) is helpful, but it is not always possible to start your spare-time business at the exact time the Yellow Page advertising representatives are selling ad space. (Nowadays, most resume writers acquire clients through through website and online marketing efforts as well as offline marketing methods that aren't centered on the Yellow Pages as they once were.)

To market your services, consider:

• Offering to write resumes for friends and family members for free or for a reduced price, if they will help your marketing efforts. When you finish with their resume, give them business cards and informational brochures to pass along to people they know. Practicing on friends will also help make you more comfortable with the interviewing and resume writing process.
• Taking out ads in local college newspapers and in weekly community newspapers. One ad a week in a large-circulation newspaper is sufficient and may be all you can afford. Sundays are usually your best bet.
• Posting fliers on student bulletin boards at university campuses or at local community sports (bulletin boards at laundromats, grocery stores, and libraries) to increase awareness of your services.
• Distributing brochures to local employment agencies, college counselors and mental health therapists who provide career counseling.
• Placing neon fliers advertising your services on the windshields of cars at shopping malls and office complexes to prompt telephone calls from prospects wanting to know more about your services or schedule an appointment.
• Writing and distributing news releases announcing the creation of your company to appropriate media.
• In 2013, market your services online using your website, blog, social media (Facebook, Twitter, LinkedIn), write articles, and using paid online advertising (Facebook ads, LinkedIn ads, AdWords, etc.).

Your client base will also provide leads. Resume services have an excellent potential for repeat and referral business. The job search process truly never ends, and clients that start with a high dollar initial package ($100-$600) can be followed with annual updates at an hourly rate (bringing an additional $50-$200 in revenue per client per year).

Referrals also help the spare-time resume writer develop a steady, profitable business. One resume client can lead to referrals of friends, family members, co-workers, roommates, and classmates.

What To Charge

Setting a fee schedule is a critical component for success in your spare-time resume writing business. Fees generally vary by geographical regions (with higher fees charged on the East and West Coasts), and new resume writers generally charge less than experienced writers.

According to the 2011 Resume Writers' Digest Annual Industry Survey, hourly rates charged for resume production range from $50 to $250. Calling your prospective competitors will also give you an idea of the range of fees charged in your area. But make sure you are comparing apples to apples — resume providers typically charge less for straightforward updates versus resume writing and editorial consultation.

The rewards of establishing your own spare-time resume writing business — having clients come to you, pay you, to do what you enjoy, on your own terms — are apparent.

What Will Happen To Your Resume Writing Business?

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Every year, I hear about resume writers who have gone out of business. Some of these are due to the owners changing careers and leaving the profession; sometimes the health of the resume writer is a factor, and many times, the owner decides to retire.

Although there are four common ways to exit a resume writing business, in the vast majority of cases, one method is the most common: liquidation.

And that's too bad … because, in my opinion, simply closing your doors is the WORST thing you can do with your resume writing business. Your business is an asset — and just like many other assets, it has value, even if you are finished with it.

One thing that is sorely missing in the careers industry is a focus on business exit planning. Every business owner has to exit their business at some point. Some business owners exit their business through a calm and carefully planned exit. Others exit their business in an unplanned fashion when they hit hard times, or when they pass away. (I'd strongly recommend you consider preparing a professional will in case of a personal tragedy.)

There are great ways to exit a business and there are poor ways. A great exit will leave you with the maximum cashout possible with minimal hassles. A poor exit will result in your "asset" (your business) not realizing the value possible, while causing you a lot of stress.

Here are four common ways to exit a business, along with a brief analysis of each method.

Outright Sale
This is the most common kind of exit, and it works very well. You value the company being purchased, then the seller makes the purchase with either cash, stock, bonds or a combination of the above. This kind of sale usually allows the owner to realize a lot of value. Unfortunately, a very small number of resume businesses are sold, because the resume writer does not realize the value of the customer list they've acquired, and because prospective buyers don't have access to a list of resume writers who are thinking about exiting the industry (and, consequently, can't make an offer to purchase the business assets).

Mergers
Mergers are when two companies combine their strengths for a better win-win scenario. For example, when Disney acquired Pixar, that was more of a merger than an acquisition. Steve Jobs immediately became the largest shareholder of Disney and Pixar continued to produce the most important films in Disney's array of films. Mergers work a lot like acquisitions and are also a great way to realize value. However, I can't think of any mergers within the careers industry, perhaps because mergers are much more common in large companies than small ones.

Taking the Company Public
Another way to cash out of a company is to take the company public. If you're large enough, that means using an IPO. If you're a small company but want to go public anyway, a common tactic is to use a reverse merger. It's a very expensive process. I don't know of anyone in the careers industry who has taken their resume writing business public.

Management Buyout
Instead of selling to an outside party, with a management buyout the company is sold to the managers and employees instead. It can be sold for cash, or there can be some sort of owner financing involved. Because most resume writing businesses are sole proprietorships (single owner businesses), there often aren't managers or employees to sell the business to. However, I have heard of a couple of resume writing businesses where an employee buys the business. (The most high profile one is probably Susan Ireland, who took over Yana Parker's "Damn Good" business, which is now run by Beth Brown.) This is often an emotional decision rather than a financial one (and the selling resume writer often provides financing to the buyer).

Liquidation
This is the worst option of all — and, unfortunately, the most common in the resume writing industry. This is when you simply throw out any value the business has as an operation and liquidate the business for just its asset values. The assets are often computer equipment (which is converted to personal use, usually), business and career books and materials, and a customer list and files.

The business and careers books have value — although, often they are discarded (if they are more than a few years old, they can contain out-of-date information) or donated. Newer books can — and should — be sold to recoup some of the value.

But the biggest asset of the business is often the most undervalued — customer files and the customer list. These are individuals who have purchased a professionally written resume. There is value in that list of buyers. If you have significant traffic to your website or blog (you can check your PageRank – a measure of the importance of your website), selling your website also has value. A domain name may also have value — resume.com, for example, is an obvious one, but your domain may also appeal to a specific buyer.

So if you are thinking about closing your business, don't just liquidate. Put out the word that you're looking for a buyer. Or approach another resume writer who works with a similar clientele. Or contact me, and I'll try and help you find an alternative to simply shutting your doors.

Crowdfunding As a Way To Achieve Certification

Jeffrey Metzger, YourResumeConsultant.com

You may have heard of crowdfunding because of campaigns on Kickstarter for things like the Pebble wristwatch. I participated in a crowdfunding campaign for my nephew's school film project (which reminds me — I still haven't received the DVD I should have received for my pledge), and a friend's desire to bring encouragement to those diagnosed with cancer raised $35,000 just as her mom died from lung cancer.

But I came across a first in the resume writing industry yesterday…a resume writer who is using crowdfunding to raise money for certification as an Academy Certified Resume Writer (ACRW) through the Resume Writing Academy.

Crowdfunding is defined as an effort that pools money from individuals — usually via the Internet — to support the effort of an individual, organization, or business. Through small contributions from many people and organizations, a larger goal can be accomplished.

Jeffrey Metzger, of YourResumeConsultant.com, has launched a crowdfunding campaign to raise money for him to pursue ACRW certification. You can find his crowdfunding campaign here.

I reached out to Jeffrey to learn more about his initiative.

Bridget: How did you get the idea to do a crowdfunding campaign to raise money for your certification? Is there a crowdfunding campaign that inspired you?

Jeffrey: As with many new writers [Editor's note: Jeffrey notes that Feb. 11 is the one-year anniversary of him operating his business full-time], cash flow is one of my biggest challenges. I've made some excellent progress in building my business, but I can never seem to get far enough ahead to make meaningful investments in myself. Becoming certified continues to be at the top of my wish list and I feel that the ACRW will give me the right combination of training and, ultimately, certification, that will be a huge boost to my business and personal potential. Crowdfunding is very visible, and I kept coming back to it as an option. I found Indiegogo to be the right fit for what I'm trying to accomplish. In researching the concept, I found many small businesses looking for funding to buy equipment and inventory, but very few (if any), service companies looking for funding. I'm sure it's being done, but maybe I'm blazing a bit of a trail.

Bridget: How are you planning on promoting the campaign?

Jeffrey: Currently, I'm only promoting the campaign (with poor results) via social media. I need to personally get past the idea that I'm looking for a handout, and believe in myself and this traditionally unconventional method of raising money. I know I need to do a much better job in this area.

Bridget: Have you received any feedback from anyone about your campaign?

Jeffrey: I've received a few "atta boys" from friends and family, but nothing more than that.

Bridget: Did you consider any other "creative" ways to come up with the money for certification?

Jeffrey: My main goal was to pay for certification the old-fashioned way — by earning it! But then the bills continue to roll in…

Bridget: Do Wendy and Louise (from the Resume Writing Academy) know you're doing this?

Jeffrey: I did have the pleasure of meeting Louise briefly at the NRWA conference in Maine a couple of years ago (2011), but have not been in touch with either (of them) since I kicked off this endeavor.

What do you think, resume writers? Would you be interested in supporting Jeffrey's goal of certification? I will "match" any donations made by resume writers in the next 7 days (until Feb. 18, 2013) with products from Resume Writers' Digest. That is, if you donate $25 to Jeffrey, I will give you $25 in free Resume Writers' Digest products. Forward your receipt to me at editor (at) rwdigest (dot-com) and I will contact you to arrange your free products! 

What To Tell Clients About References

My lovely colleague Sharon Williams of JobRockIt put out a late night request on Facebook last night for a client who needed information about reference letter formats. 

Although “letters of reference” have fallen out of favor in recent years, there is something to be said for our clients getting a reference letter from your manager or supervisor when they leave a company (especially if they leave on good terms). Having the reference letter provides the jobseeker with something to use in the event they're not able to find their former manager in the future. It can also help the manager refresh his or her memory if the client asks them to provide a phone reference in the future. And, as a resume writer, you can take excerpts of that reference letter and incorporate them into the resume and cover letter (this was the "original" use of the term "Endorsements" before LinkedIn co-opted it!). If the client's supervisor isn't on LinkedIn, the jobseeker can also excerpt or reprint the reference letter in his or her Summary, providing a powerful testimonial when a formal LinkedIn Recommendation isn't possible.

What are some elements of a great reference letter? Reference letters should be professional in tone and format. Effective letters of recommendation verify experience, confirm competence, and build credibility. The letters can be written by former employers, supervisors, and managers with first-hand knowledge of the employee’s work.

A reference letter may cover:

•      Previous positions held in the company

•      Summary of job responsibilities

•      Strengths, skills, and talents

•      Ability to work independently as well as with a team

•      Accomplishments

With both letters of reference and LinkedIn Recommendations, advise your jobseeker clients to choose someone who can write well, who knows them well, and who thinks highly of them. Make the process as easy as possible for the manager/supervisor by providing information needed to develop a positive, accurate reference. (At a minimum, the client should provide a copy of their resume to the individual; if you think it would be helpful, also consider having the jobseeker provide a short list of their accomplishments in the role, or bullet points of key points related to their position.)

When advising clients about references and LinkedIn Recommendations, the following two Pass-Along Materials make excellent resources:

Jobseeker's Guide to References

How to Give — and Get — LinkedIn Recommendations

Remember, with Pass-Along Materials, you can put your own contact information on these materials and provide them to clients as a bonus or you can sell them.

Don't Use a "Spork" When You Really Need a Spoon

I love LinkedIn. I use it personally, recommend my clients use it, and I've written numerous Pass-Along Materials content packages to help other resume writers and career services professionals help their clients use it more effectively. (Among them: "Getting Started With LinkedIn In Your Job Search" [2013 update] and "How to Give — and Get — LinkedIn Recommendations".)

So when I see an article posted about LinkedIn, I tend to read it! This was the case with an article posted a few weeks ago on Career Rocketeer, called "7 LinkedIn Tools Job Seekers Should Be Using."

(For those who are unaware of the Career Rocketeer blog, it's a heavily trafficked career blog that "invites" career service professionals to increase their visibility by paying to post on the site. Packages range from $99 to $299 and include the opportunity to contribute between 2-8 "sponsored posts" [emphasis mine] a month.)

I was prompted to write this blog post because I saw a well-meaning fellow resume writer share the original article this morning, without sharing any commentary or personal insight. Many times, however, you'll come across an article and agree with most of it, but as resume writers, it's also our duty to point out when advice in an article contradicts advice we'd personally give clients. Otherwise, it looks like we're endorsing the information (not simply sharing it).

The article in question is a simple "roundup" format — it lists seven LinkedIn-offered or related apps, and provides a quick snippet of their functionality as it relates to jobseekers. The author, however, does not appear to be a career services professional. ("Rob Hilborn is from www.broadbandgenie.co.uk, the consumer advice website for UK-based broadband Internet providers.") A quick Google and Twitter search reveals this appears to be the only job search-related article Mr. Hilborn has written.

Now to the central point of my blog post: "Don't use a spork when you really need a spoon."
You know what a "spork" is, don't you? It's that unwieldy combination of spoon-and-fork — not quite one, not quite the other.

Because the author's background is in marketing for a technology firm, it's not surprising that his focus for using LinkedIn is on the tools, not on the functionality of the tools.

In the article, he recommends jobseekers use LinkedIn's Resume Builder App to turn their LinkedIn profile into a PDF or a Word document. That's a terrible idea! The Resume Builder App is an awful substitute for a resume. As resume writers, we counsel jobseekers all the time not to simply copy-and-paste their resume into LinkedIn.

I would never suggest a client use the Resume Builder app. It's like someone asking you for a spoon and you handing them a spork. Yes, it may work ... but when you need a spoon, use a spoon!!

The point of this post isn't to debate the merits of the 7 tools Mr. Hilborn recommends for jobseekers (I would also never recommend the "Apply with LinkedIn" function or the LinkedIn hResume Wordpress plugin — wow, that's 3 of the 7 tools I can't support him recommending to jobseekers), but to remind the readers of this blog — career services professionals — of the need to vet and "qualify" the resources that we recommend. If 90% of an article or blog post is great advice — fabulous, but make sure you point out that 10% you don't recommend. There is so much career-related advice out there ... if we share it without examining it, we're contributing to the clutter, not improving the quality of the content and elevating it to a dialogue.

And, above all, work to identify the "spoons" and "forks" that will be truly useful utensils to our jobseeking clients, not one-size-fits-all "sporks" that may work, but really get the job done.

To Get Certified, or Not to Get Certified ... That Is the Question

Ahh... to get certified or not, that is the question!

Today, I responded to a LinkedIn Group question from Jessica Smith of Resume Butterfly, who was wondering if she should pursue certification. A quick check of my blog posts revealed I haven't addressed this specific issues on here (although I've tackled the question of fake certifications and which organizations offer certifications). And I've certainly answered this question many times in direct emails.

But it's time to write about resume writing certifications on here.

I have known great writers who are not certified, but I've also known SOME certified writers who aren't great writers.

A couple generalities:

• I don't know anyone who hasn't earned one of the mid-level or higher certifications (NCRW, ACRW, MRW), that ISN'T a great writer. Some certifications are relatively "easy" to obtain (the CPRW, for example, isn't tremendously rigorous), and competency certainly doesn't mean "mastery.
• If you ask certified resume writers whether the certification is "worth" it, the answer is generally "Yes," although their answer WHY varies. (See below.)
• Not all certifications are "equal" -- obviously. Figure out WHY you want the certification, and there will be one that is a fit for those reasons. (Prestige, exposure, validation, expert status ... these are just some reasons.)

Here's my guide to certifications (however, it's from 2007 -- guess it's time to update that!!)
http://www.rwdigest.com/certifications.pdf

Certification by itself is a minimum benchmark, but more importantly, it's a confidence builder and marketing tool. It also can help you land certain kinds of projects — for example, some contracting firms only work with certified writers (and some specify the type of certification required — for example, NCRW or ACRW). And some book authors require certification for submitting samples to include in their compiled works.

Entry-level certifications (CPRW and CARW) are the easiest and least expensive to obtain. They require self-study, preparation by reviewing the specific requirements (certification resumes aren't necessarily the way you'd write an actual client resume, but you must meed the certification standards in order to pass), and a writing project, which is reviewed by peer graders.

Advanced certifications require that, and much more -- often a portfolio (multiple documents meeting certification standards), and often more preparation (an initial grammar test or other assessment). They are also more expensive, harder to obtain, and require recertification.

I received my CPRW more than 10 years ago, and the only requirement from PARW is to keep your membership current. (I dispute whether my CPRW requires this, however, because that requirement wasn't in effect when I earned the credential.) However, many of the other certifications do require continuing education and recertification (portfolio submission, for example).

Honestly, I hear some of the same comments about joining professional associations. In many cases, the value is in the eye of the beholder (the resume writer), NOT necessarily the client.

If you asked clients, most of them have no idea that certification is available for resume writers, and they certainly couldn't tell you the difference between a CPRW and an ACRW (although there is a huge difference!).

But I have successfully used certification as a way to win clients, and sometimes that can be what makes it worthwhile for you to pursue it. Listing that you're a certified resume writer can help sway a prospective client who is considering several resume writers (if all else appears equal — which we obviously know it's not, but ... — they will focus on the one thing that is different).

And, as I mentioned, it can also be a confidence booster, especially for new writers. Entry-level certifications are NOT really a training tool, but they do provide guidance on certain standards and expectations. Advanced credentials (NCRW, ACRW in particular), do have more of a "training" component, and that can boost your confidence and your writing skills. With the NCRW, for example, the first-time pass rate is abysmal. But practice makes perfect! And the confidence you get by earning one of the more difficult-to-earn credentials is priceless.

Leave me a comment below: What are YOUR thoughts about certification? Which certification(s) do you have? Which do you find to be most valuable? How has being certified helped you? If you're not certified, why not?

New Free Special Report: Finding Your Uniqueness

How unique are you as a resume writer? Even if you think you're just an "ordinary" resume writer, how you position yourself can make a HUGE difference in attracting clients and being seen as an expert.

In this new, FREE 16-page workbook from Resume Writer's Digest, you'll learn:

• What IS a Unique Selling Proposition (USP) and how can it help you attract more clients to your resume writing business?
• What are the elements of a good USP?
• How to analyze your current client base to figure out how to choose your USP.
• Why a picture can help you create your USP.
• How studying other resume writers can help you figure out how you are unique.
• Four important questions to ask yourself to discover your USP.
• Examples of great USPs.

Includes four worksheets:

• Worksheet 1: Understand Your Target Market
• Worksheet 2: Research Other Resume Writers
• Worksheet 3: Create Your Products and Services
• Worksheet 4: Write Your Unique Selling Proposition

To obtain your free workbook, "Finding Your Uniqueness: Developing Your Unique Selling Proposition," complete the form below!

Free Workbook: "Finding Your Uniqueness: Developing Your Unique Selling Proposition"

* required

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First Name: *

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Do I Need to Issue My Subcontractors a 1099?

"Do I need to issue my subcontract resume writers a 1099 form?"

If you use subcontractors in your resume writing business (or you've paid referral fees to any one resume writer in excess of $600), the answer is probably yes. And you'll have to act fast, because you must issue 1099 forms by Jan. 31.

Working with other resume writers can be a double-edged sword. On the one had, you can work with more clients than you can by yourself. But on the other hand, you have to deal with the extra tracking and bookkeeping. And come tax time, that means staying in the good graces of the Internal Revenue Service.

I'm going to use the general term "subcontractors" throughout the rest of this article, but the same principle applies to any resume writer who you pay more than $600 a year for services.

How the IRS Defines Subcontractors
Since your subcontractors aren't employees, you are not expected to withhold taxes from their payments. You simply pay the agreed-upon amount, and he or she is responsible for his or her own tax reporting.

But there is a catch.

Not only does the IRS want to know from the subcontract resume writer how much he or she earned, but they also want to know from the vendor (that's you) how much he or she paid to each subcontract resume writer. That's where form 1099 comes into play — but only if your subcontract writer meets certain criteria.

When is a 1099 Required?
On the surface, it's pretty easy to determine when to issue a 1099-MISC. If you pay a subcontractor (or other resume writer) more than $600 in a single calendar year, a 1099-MISC is required. The only exceptions to that rule are if you and/or your subcontract writer do not live in the United States, or if your writer's business is a corporation. Sole proprietors, LLCs, and partnerships are all subject to the 1099-MISC rule, provided the $600 earnings threshold is met.

The PayPal Gray Zone
If you pay your subcontract writers via PayPal payment, and you've made more than 200 payments (totaling in excess of $20,000), PayPal will ALSO be issuing a 1099-MISC to the IRS for your transactions. What that means for your subcontract writer is that they are potentially being reported twice — once by you, on a standard form 1099-MISC, and once by PayPal, on the new 1099K. You can see how this could cause some confusion, not only for you, but for the IRS as well.

To 1099 or Not?
If your subcontractor lives in the United States and earned more than $600 in payment from you during the year, he or she needs a 1099 form. As with all things involving taxes, however, it's probably best if you seek the advice of a qualified tax professional, rather than risk getting into hot water over missing or incorrectly filed forms. But do it today … since the deadline is tomorrow.

When You Have to Fire A Client

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Last week on one of the resume writing association e-lists, there was a post from a resume writer who was looking for a way to fire a client. The client in question had initially negotiated a reduced rate for a pair of resumes (although I personally don't feel that two-for-one discounts are a good idea in the resume writing industry — we're not selling shoes here, people!) and then was attempting to further negotiate, by saying that he'd pay for his resume once he'd had a chance to review his friend's resume.

At that point, the resume writer realized the client was likely a PIA, and didn't want to work with him (or his friend) anymore. The writer was looking for a way to let the client down. My advice, keep it short and sweet: "Look, this just isn't going to work." Don't argue with them, or allow them to talk you into reconsidering.

One of the things I do for non-resume clients is media training. (Some of you were on my "Feed the Media: How to Get Publicity For Your Resume Writing Business" call, where I shared strategies for resume writers wanting more publicity.) The downside of working with the media is sometimes you'll be asked questions you don't want to answer. When I train clients, I tell them: Stick to your message point. Repeat it over and over again until the interviewer gets the clue that they're not going to get a different answer from you. (If you waffle, they'll eventually get you to say something that you regret; but if you stick to the same answer, eventually they'll get bored and move on.)

So when the client says, "But I want to work with you," you repeat, "I understand that, but I've decided we're not going to be able to work together." If they say, "But I've already spent (hours) on this," you respond back, "Yes, I've spent quite a bit of time on it too, and that's regretful. I'm refunding what you've paid, but I'm sorry, we won't be finishing the project together." You can either say the same exact thing ("This isn't going to work,") or rephrase it slightly. But don't give any wiggle room, and don't back down. If it didn't feel "right" to you to work with this person, it isn't going to feel any "better" to continue the relationship. I'm of the opinion that this is business, not personal. In your marriage, YES, you should definitely "work things out." With clients, I don't feel the same way. (Some say the definition of insanity is "doing the same thing over and over again and expecting different results." I'm not insane.)

I've had to fire my share of clients over the years. (By "my share," that's a handful of resume writing clients, and about the same number of clients in the "non-resume writing side" of things.) The reasons have been varied. There was the resume client who made me cry. (She was an attorney and was impossible to please. I held it together until she left the office, but she didn't walk out still a client. I fired her the minute she became verbally abusive.) I fired the client who came in smelling like pot. (My husband noticed that one, because I lost my sense of smell at age 15.) Sorry, I'm not going to prepare you for the interview only to have you fail the drug test. And this guy was in the Air Force!

It's not easy to fire a client ... but really, it is. As self-employed resume writers, we get to decide who our clients are — who we will, and will not, work with. Life is too short to put up with people who are disrespectful, take advantage of us, or who "change the rules" and then expect us to just go along with it. Even if you've worked with a client before, you have the right to say, "Sorry, not again."

On the non-resume side of things, I've had clients who I worked with who weren't a good fit, and eventually, my head caught up with my gut, and we would part ways. Other times, circumstances would change, and that would necessitate me saying, "sayonara." A few years ago, an association I had worked with for many years (they were one of the first clients of our business, in fact), had a change in leadership. The new board president became obsessed with wanting to draw up a new contract for our work with them. (They had been a client for about 10 years at that point, and were working off a contract from 2004 — including 2004 rates, which I didn't mind, because I enjoyed the work.) Long story short, the board came back with an 8-page contract (written by lawyers) that I just couldn't live with. It wasn't easy to say "Sorry, we won't be working with you anymore" — but really, given that contract, it was.

Because our client relationships require trust. And integrity. I won't (knowingly) include false information on a resume. I once turned down a LOT of money to write a bio for a guy who owned an "adult" store in town. (I didn't want my name on that!) If a client treats me (or anyone I work with) poorly, they're no longer a client. You may not feel that way about clients in your business. (One resume writer once said to me, "As long as their check clears, I don't care."). But that's not how I work. I believe you are known by the company you keep. (And I don't want to be featured on the 5 p.m. news as the resume writer whose client was fired for lying on his resume, and he blames me because I included false information when I knew it wasn't true. I will never be that person, because it won't happen [knowingly] on my watch.)

So trust your gut. Don't back down if a client challenges how YOU choose to operate your business. (There are some things you will hold sacred. Know those things, and don't waver — things like not taking clients on Sundays, or only accepting full payment in advance to start a project.) I've found that when I compromise on those things, it usually doesn't end up working out.

And when it doesn't work out, don't be afraid to cut the cord and say, "I'm sorry, but we're not going to be able to work together." Sometimes, it's what you've got to do. And sometimes it just feels good.

Resume Writers: Work Smarter, Not Harder

Every day, I correspond with (and talk to) resume writers who are working hard. They're working long hours, serving anywhere from a handful to a dozen clients each day, slaving over their keyboards as they work to deliver perfect prose that will win interviews and job offers for their deserving clients.

On the surface, they look like the swan paddling serenely across the pond. But underneath the surface, they are paddling frantically just to keep their forward momentum. Some of them are making big money — high five figures, even six figures. But it's coming at the expense of time with their family and friends, the constant stress of keeping up with client deadlines ... and, sometimes, their health.

One of the best ways to stop struggling with the "trading time for dollars" trap is to introduce passive income and recurring revenue systems into your career services business.

Although most clients find their resume writers online nowadays, the career services industry is unlike many online businesses. For most Internet businesses, working one-on-one with the business owner comes much later in the process, after the client has taken a series of smaller steps — for example, participating in a free or paid teleseminar, purchasing a low-price information product (under $50), or signing up for a group coaching or membership program. Instead, most resume writers go straight to what is typically a "back end" piece for most online marketers — "high dollar" one-on-one service. (That can be anywhere from $100 to $2000 for personal resume development services.)

One of the things I want to encourage you to think about is how you can work with prospects who come your way who aren't yet ready to work with you one-on-one. The answer can be incorporated into your business with passive income and recurring revenue products and services. Create products once and sell them over and over again … and, in the process, introduce prospective clients to you, and showcase your expertise.

If you think you'll "get around" to making these things, or that you don't have the time (or money) to make changes now, let me encourage you to start small. I saw this graphic yesterday on Jacqui Barrett-Poindexter's Facebook page, and it's perfect:

http://www.facebook.com/marymaninmorrissey

If you haven't yet had a chance to watch the "How to Create Passive Income and Recurring Revenue For Your Career Services Business" video, do it today! I recorded my presentation of the same name from the NRWA Conference in Charleston in September 2012! You can access it here for free until Feb. 1. (After that, it will only be available within the Bronze membership area of BeAResumeWriter.com.)

Want Referrals From Recruiters?

Developing an informal referral relationship with one or more recruiters can be a way to generate a handful of new clients each year. However, if you are serious about creating a steady stream of new clients sent your way by recruiters, you need to approach the recruiting firm with a proposal to create a strategic partnership.

This model positions you as a resource and income stream for the recruiting firm, whereas referral relationships (even when the recruiter is compensated for the referral), can seem like more of a one-way street.

Numerous resume writers have been approached by recruiting firms looking to add resume writing to their service offerings. The "Developing Strategic Alliances and Partnerships With Recruiters" special report is invaluable for resume writers who have been contacted about this type of opportunity. Not only will it give you a specific list of questions to ask the recruiting firm to help gauge whether this will be a good fit, but it also outlines issues to consider, systems and procedures to put in place to ensure the relationship works, and identifies the key considerations that should be put into a written agreement or contract.

Some of these include:

• Tracking referrals. How will you know when the client came from the recruiting firm?
• Compensation. Commissions for referrals range from $0 to 75%. How much should you offer?
• Scope of commissionable work. Most referral fees are based on the initial project scope only (usually a resume and cover letter) -- but it's wise to outline this specifically. What if the client comes back for a LinkedIn profile development, or resume retarget? Is a referral fee paid on these services? It depends on your agreement.
• Reporting requirements. Figuring out how and when referral fees are paid is critical.
• Contact information. Are you representing yourself as an agent of the recruiting firm? If so, how will this be handled? Will you have an email address that is tied to the recruiting firm's site, so it's easier to track where referrals come from? A special phone number? 

Also, systems and procedures are important. If you are going to be handling a high volume of referrals from a recruiting firm, you need internal processes that can support prospecting, handling leads, pricing projects, and converting them into clients. You'll also need systems for information-gathering, service delivery, billing, and project finalization. These systems must be scalable to support the increase in projects you want to handle. (And what if you get overwhelmed? Do you have methods for subcontracting projects or making referrals to other resume writers?)

"Developing Strategic Alliances and Partnerships with Recruiters" outlines five case studies of resume writers who have either been approached by a recruiting firm about a referral relationship, or who have initiated this contact.

For example, you can read about Angie, who has developed a referral partnership with a recruiting firm that targets the financial services industry. She pays the firm a small fee that is based on a percentage of each sale. Leads come from all over the country, and she receives 5-6 contacts per month, and converts approximately half of those to become clients. Angie estimates this arrangement contributes around 15 percent of her total revenue.

You can also check out these related blog posts:

• frequently-asked questions about developing referral relationships with recruiters (excerpted from the special report).
• How to find strategic partners and referral relationships
• How to determine what referral fee to offer to the recruiter

The "Developing Strategic Alliances and Partnerships With Recruiters" special report is just $27 and is available for immediate download. The information-packed 22-page report includes questions to ask to make sure the relationship will be a good fit, issues to address with the firm, systems and procedures you should have in place to support the referrals, how to increase the number of referrals you receive, what to put in your written agreement (contract), and frequently-asked questions.


TELESEMINAR FOR RESUME WRITERS INTERESTED IN THIS TOPIC:
Tuesday, January 27 at 1 p.m. Eastern
Details HERE.

Using Content To Convert Prospects Into Resume Clients

I look at a lot of resume writing business websites in the course of my work with careers industry professionals, and -- like any industry -- there are good websites, and there are a lot of bad ones. One of the biggest problems with the websites of most resume writers is that they are completely focused on selling, and not on helping the prospective client understand what they're buying.

Here are some basic questions you should ask yourself about your website:

* When someone visits my website, what would be their reason for doing so?

* Who is my target audience?

* How do I want my audience to react after viewing my website and reading my content? 

* What kind of content can I provide for my audience to read? Is it content that is useful and informative? Will it lead them to want to work with me?

One of the best ways to improve your website is to develop content for your website that will drive traffic, draw in prospects, and help you sell the services (resume writing, cover letters, LinkedIn profile development) and products (information products, teleseminars/webinars) and training (individual and/or group coaching) you offer.

In order to write great content, you need to at least have an idea of what your potential customers want. It is also important to take time to do an analysis of what your purpose and goals are when it comes to content creation.

The written word can be one of the most persuasive tools when it comes to turning prospects into customers. Be prepared to tell your audience why your career services can help them get a new job, change jobs effectively, or find a job faster. This doesn’t mean you have to make a huge sales pitch. It simply means that you introduce your business to your audience by giving them facts. Don’t provide them with a bunch of hype.

Planning and implementation are two key factors in putting your content together. Start by making a plan as to what type of content you will be offering and where you will offer it (blogs? articles?). Once that is determined, you will need to implement your strategy and put your plan into action. Planning ahead is very important and will also help you reach the goals you have set for your business.

If the content you display on your resume writing business website isn’t useful and informative for your readers, you will lose potential customers and most likely will not have the targeted traffic you need in order to make your resume writing business successful.

"I Manage What I Measure"

I was reading an article in the January 2013 issue of Good Housekeeping by happiness expert Gretchen Rubin (author of "The Happiness Project: Or Why I Spent a Year Trying to Sing in the Morning, Clean My Closets, Fight Right, Read Aristotle, and Generally Have More Fun.") In the article, she said one of her "Secrets of Adulthood" is "I manage what I measure."


Wow. Isn't that so true?

We keep track of numbers that are important to us. Our age. Our weight. Our checkbook balance. How much we made last year. These are the numbers we focus on. So if we want to make something important to us, we need to assess a metric we can use to judge progress, and then measure it.

Even when I'm not consciously aware that I'm doing this, this principle has power. For example, in September 2011, I started a membership site for resume writers to help them be more effective in their work (their business), and their work with clients. I use a free email-based "journaling" program called "OhLife" to keep a diary of important happenings. The neat thing about OhLife is that it will remind you of your postings from the past — sometimes that's a week ago, but many times it's a year ago.

It will say:

And then, below that, it will include my journal entry. It's really neat to see what was going on at certain periods, and because it's random, it often brings to mind things I wouldn't have thought to look up. It's also a great way to assess your metrics.

For example, periodically, I'll include the number of Bronze members I have on BeAResumeWriter.com in my OhLife entries. Then, as I get these "past" prompts, I can see the progress I've made in recruiting (and retaining) new Bronze members.

I also keep track of the number of attendees I have for my teleseminars. I create a promotional calendar for marketing each teleseminar, and I keep a running count (in parentheses) on each day of the month leading up to the program. That way, not only can I see how effective certain marketing tactics are (if it jumps from one day to the next), but it keeps me motivated to keep growing that number. (So far, the highest registration for a teleseminar was 162 for "Start, Operate, Profit: Strategies for Building a Six-Figure Resume Writing Business" with Teena Rose in November 2012.) And, as of today, I'm up to 72 registrants for the free "Resume Writer's Affiliate Income Blueprint" program I'm giving on Jan. 9.

My husband was contacted by one of his website clients yesterday, wondering how many visitors they had to their website last month, and in 2012 total. If he didn't have a way to measure that, the client wouldn't know how much traffic they were getting to their site. Instead, he was able to pull up (free website traffic analytics) reports from both 1and1.com (the web host) and Google Analytics.

What can you measure in your resume writing business and life?

Like this post? I also believe that what get's written down get done. Check out my "Ready, Set, Goal!: Business Planning and Goal Setting For Resume Writers" special report for how to set business goals and create an action plan to achieve them in your resume writing business.

Make 2013 Your Best Year Yet

I'm using the theme of "Make 2013 Your Best Year Yet" for my work with careers industry professionals — particularly Bronze members of BeAResumeWriter.com. It's my personal mission to support resume writers in the work they do in their business and with their clients — providing the tools, guidance, and inspiration to create new revenue streams, provide resources that will help their clients be more effective in their job search, and become recognized for their career expertise.

Because yesterday was New Year's Day, there's been a big focus on resolutions. I like resolutions, and I set some of them for this year ... but I prefer goal setting. I'm also a huge believer in the idea of writing down your goals as a way of focusing your intentions on making them come true. I'm constantly amazed when I come across old notes of mine that have goals on them — and quite often, I've achieved those goals, even if I haven't been consciously working towards them!

For a long time now, resume writers have been asking me for a business plan template. So, I put together a new special report that not only includes a business plan template, but a dozen other worksheets and checklists as well!

"Ready, Set, Goal! Business Planning & Goal Setting For Resume Writers" is a 43-page workbook that will be an invaluable resource for new and veteran resume writers alike! It contains dozens of worksheets designed to help you find your focus, maximize your strengths (while minimizing your weaknesses), and create a plan to reach your personal AND professional goals. In short, working your way through this guide, you can create your plan to make 2013 your best year yet!

Some of the checklists and worksheets included are:

• Technology Checklist
• My Dream Business Visioning Statement Worksheet
• Password Manager
• Expense Worksheet
• Three Goal Setting Worksheets (Short-Term, Long-Term, and Immediate)
• Business Plan Template
• Marketing Plan Template
• Action Plan Profitability Analysis

The workbook is just $14 and is available for immediate download. For more information, check it out here: "Ready, Set, Goal! Business Planning and Goal Setting For Resume Writers"

FREE BONUS! Check out these two worksheets from the workbook:
Business Planning Brainstorming
Short-Term Goal-Setting Worksheet

The Importance of Perspective

Boost Your Credibility

Credibility is critical for resume writers. We need our clients to see us as an expert before they engage our services, and we need them to believe in us in order to trust our advice.

If you are credible, people will have faith in your resume services. They will buy from you, and they will recommend you to others.

Part of gaining credibility is building trust. Always give honest, accurate information and be able to back it up. Nothing will destroy credibility faster than not being able to back up what you say.

Follow through with promises. When you tell the client you'll deliver her draft in five business days, make sure you get it to her on day five (or, better, day four!). Do your best to honor the promises you make.

Show that you care and respect others. Listen to what your followers and customers say. Acknowledge their concerns and respect their opinions. While, you cannot please everyone and may not be able to meet every demand, if you show that you care about your people, your credibility will increase.

Customer and client testimonials can help you establish credibility. People want to see proof that something is good. As the business owner, they won't simply take your word for it. Displaying testimonials from satisfied customers goes a long way towards building credibility. Audio and video testimonials are much more effective than written ones.

Don't be a fence sitter. If you believe in something, let it be known and stand behind it. Being "on the fence" diminishes your credibility. If you tell clients they need to always send a cover letter any time they can't hand the resume to the decision-maker, and they question you on it and you reply, "Well, you don't always have to send a cover letter." This can make your client question your methods!

Have passion about what you're doing. If you are enthusiastic about your resume services, others will be too. Your friends and family, previous clients, and others will feed off of your enthusiasm and passion and in turn spread it to others. If you're shy, use the written word to share your passion.

Credibility translates to income. A credible resume writer is more attractive than a resume writer who isn't as credible.

Guest Post: The Best-Kept Traffic Secret For Attracting Visitors To Your Website

Guest Blog Post by Jim Edwards

Did you realize that thousands of website operators use a simple technique to generate targeted visitors to their websites without paying a dime in advertising? It's true.

In fact, the technique works so well that many of them don't want you to discover how they get those thousands of website visitors and make so many sales on virtual "auto-pilot."

Their method?

Creating tightly focused articles other people publish in their ezines (online magazines and email newsletters) and post on their websites. This method rates so powerful that some even call it "the web's best-kept traffic secret."

Now, you may ask, "Why would an ezine publisher or website owner publish my articles for their subscribers?"

The answer: Content!

Over a 100,000 ezines and newsletters operate on the web (along with millions of websites) covering everything from pets and cooking to investments and real estate. Many of them need tightly focused content and they simply can't produce all of it themselves.

Look at it this way... it's the same reason newspapers use the Associated Press. Individual newspapers often can't afford staff writers to cover every story, so they accept articles from outside their organization.

You can do the exact same thing for various ezines and websites catering to your niche audience!

You can get valuable publicity -- exposure you often couldn't even pay for if you wanted to -- by providing valuable, content-rich articles in exchange for a byline and a link to your website (called a "resource box")!

The following represent only a few of the enormous benefits of writing and distributing simple articles online:

• Attain "Expert" Status. Let's face it! In the eyes of virtually everyone who reads your articles you rank as the "expert" on the subject. Just look at people who write newspaper columns. You may disagree with their viewpoints, but they still have an elevated status in your mind compared to the "average Joe" off the street.
• Pre-sell Website Visitors. If your article appeals to a niche audience hungry for more information on a very focused subject, you actually pre-sell them better than any sales pitch. In their minds, you've already delivered content they really want so when they click over to your site you already have a "reputation" in their minds.
• Traffic Lasts Longer. Even though the Internet changes very quickly, webmasters are usually very slow to remove content from their sites. Once you get an article posted on another person's website, you have an excellent chance of that article staying there for weeks, months, even years.
• Increase Links To Your Site. In a recent search I found just a dozen of my articles posted on over 813 different websites! Not only do those postings bring me traffic, but they also help my search engine positioning because of my increased "Link Popularity." 
• Builds Your Affiliate Base. Fact: Affiliates always take the path of least resistance. If you provide excellent articles they can easily post on their sites or copy and paste into their ezines, your affiliates will promote you more often and more effectively compared to those who don't give them tools. Plus, as you make more sales and publish articles, other people will see you providing excellent tools and will want to sign up as your affiliate so they can use them too!
• Build a Huge "Opt-In" Email List. You can use articles to build up a huge list of subscribers by simply compiling several articles into a series and delivering them at preset intervals. Often called a "mini-course," this technique allows you not only to prove to your subscribers that you deliver great information, but enables you to capture their name and email adress so you can send them articles and special offers in the future (with their permission). 
• Requires No Special Skills. People often think they need to be a "writer" in order to publish articles, but that's not true! FACT: If you have a passion for a subject and can talk and explain things like you would to a friend over a cup of coffee, you can write articles people will love to read. So if you operate a website selling virtually any type of product or service (whether your own or as an affiliate), publishing and promoting with articles should rank high on your list of traffic generation strategies. No other method of generating targeted traffic to your website provides the quality, quantity and steadiness of traffic in such a simple, straightforward, and cost- effective manner. 

Jim Edwards is a syndicated newspaper columnist and the co-author of an amazing new ebook, "Turn Words Into Traffic," that will teach you how to use free articles to quickly drive thousands of targeted visitors to your website or affiliate link!
Click here for more information--> http://hop.clickbank.net/?RWDigest/ezarticles

(c) Jim Edwards - All Rights Reserved
http://www.thenetreporter.com

Tax Deductions for the Self-Employed Resume Writer

As the end of the year approaches, it's time to start thinking about taxes. Yuck. I know.

When you own a resume writing business, there are a lot of things to consider. One of them is taxes. It will take you a little longer to get them done than someone who is a W2 employee, but there is one upside — tax deductions for the self-employed.

When it comes to taxes, there is a lot to know. As a self-employed professional, things can get a bit more complicated because you work for yourself. When you work for a company, your wages are subject to taxes. You fill out a W-2 form and the company does the rest. You can see on your check what has been deducted for state, federal, and social security tax. It's a no-brainer for the employee. I'm jealous for some of my jobseeking clients when I think about the ease of getting a W-2 form. I'd have my taxes done when there is still snow on the ground in Nebraska if I were an employee!

But alas, I've been self-employed since 1996.

Most self-employed people receive their full pay for their services. Taxes are not taken out. This gives you an advantage when it comes to utilizing as much of your money as you can. But, tax time comes and it's time to settle up with the IRS. This involves calculating all of the income you've earned from clients, and then figuring out your tax deductions. Deductions in the form of tax write-offs can reduce your taxable income. This can change your tax bill.

Tax Write-Offs 
Here are a few of the tax write-offs that you may be eligible to deduct as a self-employed individual. A full listing can be found on the IRS website. Turbotax also has a good list of possibilities for 2012. (Check with your tax professional for specific advice and guidance, of course.)

• Home office — This deduction has tripped people up for years. Basically, you will need a dedicated office space in your home for your business. Conducting business occasionally from your computer in the family room doesn't qualify that space for a tax write-off. But, when you have an office set up, you are also eligible to deduct a portion of the utilities too. (You calculate the total square footage of your home, and the square footage of your "office" and then can deduct expenses as the percentage of your office compared to the total home.)
• Travel expenses — Did you attend a resume writing conference this year? Time to pull together those records -- conference registration fees, airline tickets, meal receipts, gas receipts, and other incidentals. A percentage of these expenses are deductible because they were incurred in the transaction of your business.
• Medical expenses — Because you are not employed by anyone, your medical bills are your responsibility. However, you can regain some of the insurance premiums you paid on your tax return. The exception to this rule is when your spouse is eligible for family insurance at their job and this could cover your medical needs. Again, check with your tax professional. Also: Look into a Health Savings Account as a way to increase your deductions for expenses you're already paying.

You work hard. Make sure that you claim all tax write-offs that are due for your resume writing business.

Guest Post: Increase Sales By Flying Under Your Prospects' "Radar Defenses"

How do you persuade someone to do what you want them to do?

A whole world of marketing exists around us trying to do that every minute of the day. Do you even notice it anymore or, like your prospects, have you subconsciously set up a system of "radar defenses" against the daily bombardment of marketing messages?

Take a minute and count up the advertising methods which fight for your attention (and money) every day. Just the basic list includes:

• Yellow page ads 
• Newspaper and magazine ads 
• Postcards, catalogs, and direct mail circulars in your "snail mail" box 
• Radio pitches interrupting the flow of your favorite songs
• TV ads - about 20 minutes worth per hour now
• Hundreds of storefronts, "mega" malls, and strip malls 
• Highway billboards by the thousands 
• Circulars hung on your doorknob
• Illegal signs on stop signs and telephone poles 
• Legitimate email messages 
• Spam email or UCE (without permission commercial email) 

Just these 11 sources can overwhelm your brain with marketing messages. Like trapped rats, people develop defenses against this never-ending onslaught. They throw up a wall or a "radar defense" that goes into action the minute they smell a "pitch" or a sales job. Don't blame them. We all do it!

So how can you get around this psychological wall against the constant sales and marketing messages? Well, the answer does NOT lie in hitting people with more frequent and obnoxious advertising or sly, sneaky tactics. You might get them to trust you for a minute, but it will backfire in the long run.

You must do two things instead:

1. First, you must establish credibility for yourself and your business as an expert. 
2. Second, you must reduce their fears about doing business with you. 

Doing these two things will get you past their defenses and allow you the opportunity to persuade them to buy your product.

So how do you accomplish these two "simple" things? What will win someone's attention, raise your credibility, and lower their fear factor all at the same time? The one-word answer really applies to most everyone.

Trust!

If a seller can get behind your defenses with information which makes you trust them, then that credibility will carry over into a sale much of the time.

How can you get this credibility?

Well, take this next fact as online marketing "gospel," for many people have proven its effectiveness.

Fact: Publishing and promoting with free articles gives you one of the most powerful opportunities available to tip the buyer's credibility scale in your favor.

How can we prove this works? Quite easily actually. Take a break from reading this and go check out a newspaper or magazine for a minute.

Which do you trust more, the ads or the articles? Most people will choose the articles hands down. Why? Because the articles don't try to "sell" you anything. Instead, they hand out useful information for educational or other practical purposes.

Most of us grew up in a culture which says we can believe and "trust" what appears in the standard "news" or "information" format. In other words, if it appears in print, then we can believe and trust the author.

So go ahead! Use this lifetime of conditioning to your advantage in selling your products and services!

Very few things will create an atmosphere of trust and confidence in people as reading one of your articles on a subject that greatly interests them. It shows you know your business. It also demonstrates you will do more than just try to sell them something.

Publishing articles literally lets you fly under their advertising "radar defenses."

So remember these points when deciding whether or not to use articles to promote your business:

1. Few things create as much trust and confidence in the minds of potential customers as reading an article you wrote on a subject which specifically and intensely interests them. 
2. Articles establish credibility quickly because, right or wrong, we've all been trained to trust the "news." 
3. An article, or series of articles, will differentiate you from the competition, who bombard people with nothing but sales messages. 
4. Providing content-rich, non-sales-oriented articles will also help build and solidify your relationship with existing customers so they give you repeat business. 

(c) Jim Edwards - All Rights reserved
http://www.thenetreporter.com

Jim Edwards is a syndicated newspaper columnist and the co-author of an amazing new ebook that will teach you how to use free articles to quickly drive thousands of targeted visitors to your website or affiliate links!

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