Blogging Basics for Resume Writers

Starting a career-related blog can be a great way to increase your profile as a careers industry expert, allowing you to attract new clients and driving traffic to your website. However, deciding to start a blog is a commitment. The more you publish, the more you'll get out of your blog. Here are some things to think about as you consider publishing a blog.

Where Most Resume Writers Go Wrong With Their Blog
When you're blogging, you're building your brand (or destroying it, in some unfortunate cases). Having a social media presence online is important for the majority of resume writers, since more and more resume prospects find their resume writer through online sources (it's second only to referrals as the source of new business for most resume writers). You can use your blog to build your social media following (Twitter, Facebook Business Page, LinkedIn, etc.) and you can also use your social media following to increase readership of your blog.

To get the most out of your blog, you'll need to deliver a certain number of blog posts per week (usually a minimum of two), and you should also consider finding guest blogging opportunities (where you can blog elsewhere and link back to your main blog). Blogging "for fun" is different than blogging to build your resume writing business. Don't confuse the two. It's fine to have a personal blog (I'm really enjoying resume writer Barbara Safani's "Across the 59th Street Bridge and Back" blog), but a personal blog has different objectives than a professional blog. You can tie in personal experiences on your career blog (Julie Walraven does this quite well, as does Jacqui Barrett-Poindexter), but make sure there is a lesson to be shared when you do!

Make Blogging Part of Your Routine

This is the part I have the most difficulty with. All the blogging experts say you should be consistent with your blogging. They say that it's better to to write one post per week — every Friday, for example — than to blog haphazardly. More power to you if you can do that! I just can't. Sometimes I get in the mood to blog and sometimes, it's at the bottom of a lengthy to-do list.

The good news is, blogging is something you can do anytime — in the morning before work, on your lunch hour, after work and on the weekends. You can even write your blog posts in advance and schedule them to post. (I should do this.)

Like writing resumes, blogging is a real business when you start pursuing it for financial reasons. Yes, it gives you much in terms of happiness — but when you’re making money doing something you love, it’s very rewarding.

And, as I mentioned earlier, your blog can also establish you as a leader in the career services industry. One thing that’s important is that you make sure that you love writing about career industry topics. You should want to wake up every day, eager to get to your computer. Don't start a blog because you feel like you "have to" — do it because you "want to."

If you dread it because it bores you or it’s depressing, then you won’t help your readers and the blog won’t "work" for you.

Make a list of possible blog topics before you start. If you can't come up with at least 10 ideas, don't start until you do. You can set an entire editorial calendar for your blog where you choose which topics are presented to your readers. You also get to pick the tone for the blog pieces.

Developing a Relationship With Your Blog's Readers
Having a relationship with your readers means they value your blog and they share the link to it with other people. You want that type of connection because as a professional, the traffic and branding that you gain will be priceless.

When blogs have a loyal readership, they enjoy a fantastic word of mouth traffic flow. While many bloggers are out there buying links back to their site and paying people to help them get traffic, you can do it all for free.

First, pick topics your readers want to know about. Part of your job in relationship building is to listen to your audience and meet their needs. There are many ways you can do this.

Do some preliminary keyword research to find out what people want to know in your niche. Visit some of the job search-related groups on LinkedIn and see what people are talking about.

This is known as a sentence starter — and it gives you some insight into what type of blog post you might want to do, such as:

• If someone is unemployed for a long period of time, how can they get back in the workforce?
• How to find a job that allows telecommuting
• Top three reasons you may not be getting called for interviews.

You can also simply invite your readers to submit questions to you. You can do this on your email autoresponder opt-in form, or have a special contact form on your blog where people can engage with you that way. Or you can ask them to post their questions in the Comments section under each post.

Whenever someone emails you with a question, you can assume there are more people out there who are wondering the same thing. Use those questions as fodder for your blog topics.

When you start blogging about all of these things, it makes the audience feel like you’ve really got your finger on the pulse of the marketplace — like you have great instincts.

Next, write in a highly conversational style and end each blog with an invitation to connect. People need to feel like you’re speaking just to them.

When you write, make sure it’s conversational and not stuffy like you’d write for a professional publication. If you make a video blog, look right in the camera and be casual and relaxed, not stuff and nervous.

When you end a blog post, you can ask a question or invite people to share their own $0.02 about the topic in the comments. Make sure that whatever comment system you’re using, it’s easy to find — because some are almost hidden.

Participate in the conversation that goes on in your blog comments. If people are kind enough to take you up on your invitation, then make an effort to have a dialogue with them.

Thank them for their comment, call them by name, and open up a discussion about what they had to say.

Making Money From Your Blog
While there are several ways to monetize your blog, the easiest — and most common way — is to turn blog readers into resume clients. This can happen naturally as they recognize your expertise as a career industry professional (be sure to give a "call to action" on individual blog posts or on your page so they know how to get started working with you), or you can invite them to opt-in to your email list, where you can share more resources, and convert them from a prospect into a client.

Speaking of lists, build a list from your blog so that whenever you have a new blog post, you can notify people about it. Also have an RSS system set up for people who use RSS feed readers to get notified of your new content.

Whenever you have a list, it gives you a certain amount of power — the power to instantly communicate with your target audience when you are selling or promoting your resume services and related products (webinars, teleseminars, workshops, membership programs, and other information products).

Another easy way to derive revenue is using Google AdSense. You can put different sized ad banners on your blog, from buttons to skyscraper ads. You can include images or go with just text. Don't expect to get rich from AdSense, though.

You can also sell ad space directly on your blog. You can arrange a specific area of your blog for ad space that people rent on a monthly basis, paying the ad revenue to you directly. If you go this route, make sure you have specifics in place to control what kinds of ads can get placed on your blog — all the way down to the colors and whether animation is allowed on it, if you want.

One thing you have to remember whenever you place any ads on your blog is that yes, it gives you some money when people leave your site for somewhere else – but in leaving, it also means someone else is capturing their name and email address and selling something to them, not you.

Promote products as an affiliate. You can sign up as an Amazon Associate and promote anything they sell there that they offer a commission on. Digital products can be found at sites like ClickBank.com. You can sign up for free and get a hoplink (affiliate link) where you earn around 50% for each sale.

Create your own products and sell them from your blog. You don’t have to promote other people’s stuff. Why not create an info product (ebook, video, or audio course) and teach something you blog about in more depth — or in a more comprehensive manner?

Offer your resume services from your blog. Coaching is also something you can offer. Many people pay top dollar for one-on-one coaching sessions via Skype or even email!

Blogging can be a very fun and very profitable venture if you approach it correctly. Don’t make the mistake of flying by the seat of your pants. If you do this, your blog will be scattered with topics, have no set monetization plan, and you’ll end up unhappy with the effort you’ve put in.

With proper planning and enthusiasm, you'll attract a steady stream of readers (prospective clients!) and new business. In fact, you might be the one putting out feelers for a professional blogger to come onboard and help you with your content needs!

How to Decide What to Charge Resume Clients

Deciding how much to charge is one of the biggest challenges for resume writers. The vast majority of resume writers charge based on the project, not by the hour. That's because jobseekers may be reluctant to commit to having their resume developed without having a specific price quote. 

Another factor to consider is how your clients feel about hourly rates versus project rates. If you're just getting started, you can do a few tests to see how your clients respond. I can tell you that, after 17 years as a resume writer, clients prefer flat rates, not hourly pricing. And remember, if you can get most of your work down to flat project rates, you'll actually end up earning more money in the long run. The reason is that the more you do something, the faster you get at it.

With an hourly rate you're often being punished for being fast. But, you can get into trouble with flat rates too, if you underestimate the time required for the project. 

There's also the question of whether you should you offer pre-set packages, or quote project individually? It's up to you. If you have pre-set levels (like "Professional" and "Executive,") sometimes you'll run into clients who get a package rate who will suck every single hour of every single day out of you for a small package rate. Don't allow that to happen. Keep your contracts very tight, and your duties very clear when you create a package rate. Make sure clients "fit" in the level they're choosing. 

Also, in order to create a solid package rate you need to understand how to write a good contract and properly price packages. 

If you quote each project individually, you'll also be estimating the amount of time you'll spend on a project. Package rates are really based on hourly rates. Don't have an hourly rate? You should. You can use this worksheet to calculate your hourly rate.

If you know what you want to earn hourly, then you simply estimate how long the project will take you if all goes perfectly, multiply by your hourly rate and that is your base project rate. But you're not done yet. Nothing ever goes perfectly, right? Take that fee and multiply it by 1.5. You now have your project rate. 

Then add in some conditions to the contract, such as how many times you're willing to edit the project (most resume writers include one revision), or how many hours you're willing to put into the project. Be very specific about what your responsibility is to the project and the client's responsibility to the project. Be very clear on when deliverables are due from a client and from you. Your contract cannot be too specific; leave no ambiguity. A sentence such as "Any work outside the scope of this project will be billed at my normal hourly rate of $50 per hour" can help alleviate many problems.

Nine Ways to Show Your Resume Clients That You Care

Is customer service dead? It sometimes seems that way, doesn't it? Some businesses don't seem to appreciate that they wouldn't exist without their customers. But for most resume writers, I find that customer service comes first. If this is your mindset, here are nine ways to show your customers that you care.

1. Loyalty Discounts. You often see new customer discounts, but what about giving your long-term customers a loyalty discount? It drives me crazy when my cable company offers new customers an introductory rate that is 1/5 of what I'm paying, and I've been a loyal customer for YEARS! So consider offering existing customers a special offer when you roll out a new service or information product. And make sure you position it as a loyalty discount. ("Because you are a valued customer of ABC Resumes, I'm giving you my best discount on my new LinkedIn Check-up. New customers will pay $99 for this comprehensive profile analysis and development of a targeted Headline, but because you're already a customer, you get it for just $59.")

2. Thank You Notes. Writing thank you notes seems to have gone out of vogue, but you'd be shocked at how much a nice handwritten note will mean to your customers. You will stand out to them and next time they need their resume updated, they'll think of that note.

3. Remembering Special Days. If you've collected information on your customers such as birthdays, anniversaries or other special days, drop them a card in the mail. It's also a good time to give them a birthday discount. You can also give them an anniversary discount each year (on the anniversary of the day they started working with you!) This ties into tip #1 too.

4. Referral Rewards. Your happy customers will likely tell others about you anyway, but why not encourage the process by offering referral rewards. You can offer a percent off future services or a free gift; it's up to you. Some resume writers offer a Starbucks gift card or Amazon gift certificate. Or you could gift them a free copy of one of your ebooks. All will be appreciated.

5. Prompt Service. Another way to make your customers feel cared for is to offer very prompt service. Treat their work as if it's your sole priority and get it done on time or early. They will notice how you treat them.

6. Going the Extra Mile. You've heard the saying to "under promise and over deliver" before, but it cannot be said enough. If you can go the extra mile for your loyal customers, they will notice. Even if it's just something really small, they'll notice and feel cared for.

7. Ask for Feedback. People love giving their opinions about things. But, often they will not do it if they're not asked. At least quarterly, send your customers a survey to ask them how you're doing and how you can do better. But don't ask for feedback about things you're not able to implement. (Don't ask them if they want access to workshops or teleseminars if you hate to speak, for example!)

8. Be a Resource. Sometimes we can't be all things to all our clients. Perhaps they need something we cannot deliver. Therefore instead of just saying no, say yes by recommending someone who can give your client what they need. When you become a resource to your clients, they'll become loyal to you because they know you care about more than the almighty dollar.

9. Give Extra Value. Speaking of resources, jobseekers crave information. Be an information resource for your clients. Provide them with ebooks, special reports, teleseminars/webinars and other content. (This is easy to do using Pass-Along Materials that you can publish "as-is" with your name on it!)

People have so many other options available to them today that they really don't have to patronize your resume writing business. Remember that customers can and will go elsewhere if they are not happy. It costs a lot more money to find a new customer than to keep one. Therefore, you should go out of your way to keep good customers happy by showing them that you care.

Finding Your Focus as a Resume Writer

One of the major keys to success for any business owner is the ability to become laser focused on a specific audience, developing solutions for them, and building expert status. But, how do you find that place where you want to put all your focus as a resume writer? How do you determine where you want your focus to be?

Be Mindful of Dissatisfaction Cues
If you get a nagging feeling in the back of your mind that you're not happy with where you are going, pay attention to it. It's not healthy to go through life pretending to be happy when you're not. The trick is to figure out why you're not happy, then work toward changing those circumstances. Perhaps you're working with executives because that's where the money is, but you prefer working with moms returning to the workforce (but are having a hard time charging them what you need to, because you want to help them make the successful transition back to work). Pay attention to that feeling and find a way to bring that excitement to your business. You might not be able to charge returning-to-the-workplace moms $900 for a resume, but you could offer a group coaching program with a do-it-yourself component for $297 for participants, and if you have 2-5 attendees for each session, you're making money! (Plus, it's a program you can deliver over and over again!)

Determine Where Your Gifts Lie
What are you good at doing? Maybe you like writing resumes, but you hate the sales part of it. Consider being a dedicated resume sub-contractor! You write the resumes while your contracting writer sells the packages and services the client. It's important for you to figure out how your gifts align with a business that you'll love. 

Write down your skills (whether you have fun doing them or not), then write down the things you're passionate about. Give it a few days to consider how these things can relate together.

Be honest with yourself about what you really will love doing, compared to what you've been told you will make money at. Making money is essential to your life, of course, but money will not cure misery if what you're doing doesn't bring you happiness too.

Talk to Someone
It can be helpful to find someone to talk to about what kind of resume writing business you want to start before doing it. A business life coach can be very helpful in weeding through all the questions and getting to the right answers for you. However, don't employ a life coach if you're not willing to think outside yourself, and let go of fears. A life coach can only guide you; you're the one who is going to be doing all the hard work. If you're not ready for hard work, the coaching will not be successful.

There is no reason why your passion cannot also be a way to make money. You just have to figure out how to do it. Be creative, think outside the box, and before you know it, your business will fill your bank with money and your heart with joy. If your business is aligned with your values, and offers you the ability to do things that you're good at and enjoy, you will be successful.

Even if you can't go all the way as in the example above, perhaps you can focus your business in some way. The sky is only the limit if your imagination ends there.

Make Money Publishing Your Own Book

This month's special report in the BeAResumeWriter.com membership site is on self-publishing. So I thought I'd also blog about it today!

Everyone who publishes will not make a lot of money, regardless if they self-publish or choose the traditional publishing route. It's just a fact of life. About two percent of all books published, regardless of method, become "best sellers." But your book or information product doesn't have to be a "best seller" to make a decent amount of money. If you could make $100 a week, or $500 a week from self-publishing, wouldn't that add up over time! Even $100 a week is an extra $5,000 a year!

This type of income is possible if you follow the proper steps.

Create Your Information Product — The first step, of course, is to create your information product. What problems does your target audience of jobseekers need to solve? Research and brainstorm the topic, create an outline, write it, or have it written by a ghostwriter. It's always helpful if you can back up your information with quotes from professionals, case studies, and proof that your solution works.

Proofread and Edit Your Information Product — After you think you're done with your information product, let some other people look at it to proofread and edit it. It is still up to you to accept the critique or not, but it's always a good idea to let others see the product before you launch it. Does it flow well? Is the sentence structure readable? Does the grammar make sense? Are there any common misspellings or misuse of punctuation? You are too close to the product to do this yourself if you wrote it. Let someone else do this part.

Format Your Information Product Well — How your product is formatted depends on how you plan to distribute it. Are you going to sell it via Kindle, PDF, in print, or another method, or all of the above? If so, you'll need special formatting for each case. Formatting is essential for reader enjoyment and even lends to understanding of your concept. Don't hold back on on this area because it is an essential element to create a successful information product.

Create an Awesome Book Cover — If you're not a designer, please hire one. (I recommend Vikiana on Fiverr.com) Your book cover and your title are the two most important aspects of your information product to get someone to buy it. Yes, the inside content needs to be awesome too, but the inside can be a work of art never seen by anyone if book cover is not professional and the title doesn't speak to your target audience. 

Don't Skimp on Marketing — Some people who claim that information products didn't earn them any money didn't finish. They didn't market. Marketing should start before the official launch of each new information product that you publish. Marketing is an ongoing process that will garner you sells anytime you want them, if you keep doing it. Establishing and maintaining relationships with your target audience is an essential component of business success, including publishing. Don't be fooled into thinking once the book is published you're done, you're only just beginning!

If you want to make big money with information products, follow these tips and you'll find that you will enjoy the kind of success that you always wanted. People are hungry for information and answers to their problems. You have the answers, and the means to get the answers to them right at your fingertips.

Why a Niche Can Help You Sell More Information Products

Before you begin selling information products online, you want to make sure you’re targeting a niche that will be profitable for you in the short and long-term. A niche is just a fancy term for your "target audience."

Some niches, as you’ll discover, aren’t as profitable as others. You need to look at your audience and see if they’re willing (and able) to spend money for the solutions they’re seeking.

For instance, executives are often willing to invest significant sums in their career development tools, like LinkedIn, or their resume. Many of them also understand the value of having third parties advise them in matters of personal advancement and career.

But another niche, such as new college graduates, might not be willing to pay $67 for an information product showing them how to get their first job. Sometimes it depends on the solution itself. Targeting this same niche of college students, you may find that their parents are willing to make an investment in their kids, paying $197 for them to take a three-session program on finding a job.

One good place to find your niche is with online groups and forums. LinkedIn is a great place to conduct research. Search their Groups offerings and find a couple that target the niche you're interested in.

You’re not just looking for a broad group of people to cater to – you’re looking for those with a lot of problems. When you start creating your information products, you’ll want to build an empire of products that all focus on the same niche, allowing you to market to existing, loyal customers who buy from you time and time again.

Sometimes, you’ll find one large niche and then realize you need to build your information product line around a more targeted, narrow niche of people. For instance, take college students. Instead of targeting all college students, pick one major -- for example, engineering students. You can help them with creating a resume for an internship, landing an internship, creating their online presence (and online reputation management), networking their way to their first real job, and negotiating their first salary.

Just remember that an information product is not really a product at all — it’s a solution, so it needs to be marketed as something that will improve lives. You're not teaching them how to get an internship — you're giving them skills to land their first paying, productive job.

Mining Your Own Virtual Goldmine

When you have information that other people want, you have a virtual goldmine at your fingertips. Information products line the shelves at bookstores nationwide in the non-fiction section, but they're also online 24/7/365, catering to the needs of millions of jobseekers who are hungry for advice and insight at all hours of the day -- and night!

As a seller of non-fiction information products in the careers industry, you can build an empire of profits targeting a single niche of jobseekers (for example, moms returning to the workplace, or IT professionals). Or, branch out and offer solutions to a multitude of people who need guidance (anyone who is looking to ask their boss for a raise).

While the traditional print publishing industry only gives authors a small portion of the proceeds after subtracting agent and publishing house fees, if you sell information products online, you’ll get to charge more and keep almost 100% of the profits for yourself.

Typically, a non-fiction book at Barnes and Noble would cost the consumer an average of $9.95 to $29.95. But when you’re selling information products ready for instant download online, you get to price it higher, because the selling point usually begins at $37 and rises up to $97 or even more.

Plus, your overhead costs are low. There's no printing costs, shipping, storage, or shelf placement fees. There's only the cost for the shopping cart (I use Payloadz for instant sale and delivery), transaction costs (Payloadz ties into my PayPal account), and maybe a website domain and hosting for the sales page for the product (although that's not necessary).

Why are jobseekers downloading information products? This is the age of high-tech development. Your readers may be sitting in an airport, accessing your ebook from their laptop.

They want information now, not the next business day. If they need to practice their interviewing skills before a job interview the next day, they can't drive to the bookstore at midnight to get a self-help book — but they can log onto their computer and download your Interview Success Guide, putting your advice into action in mere minutes. 

Another reason information products are hot commodities online is because they often come with money-back guarantees, giving the consumer added trust.

If you create information products for sale yourself, then you want to make sure you produce top-quality deliverables and urge your readers near the end to start taking action with what they’ve learned to keep refund requests low and demand for your products high.

Done right, it's like having your own personal goldmine that you can tap anytime you want!

Congratulations to the 2013 TORI Award Winners!

Career Directors International has just announced the winners of the 2013 TORI (Toast of the Resume Industry) Awards!

Winners include:

Best International Resume 1st Place - Kimberly Mohiuddin, Movin' On Up Resumes 2nd Place - Brenda Bernstein, The Essay Expert LLC 3rd Place - Cheryl L. Simpson, Executive Resume Rescue Best New Graduate Resume 1st Place - Victoria McLean, City CV Ltd. 2nd Place - Michelle Riklan, Riklan Resources 3rd Place - Laura Smith-Proulx, An Expert Resume Best Creative Resume 1st Place - Michelle Lopez, One2One Resumes 2nd Place - Rosa Vargas, Career Steering 3rd Place - Miriam Cha, Metro Resumes Best Re-entry Resume 1st Place - Sandra Ingemansen, Résumé Strategies 2nd Place - Gayle Howard, Top Margin Career Marketing 3rd Place - Christine Robinson, Professional Designs Writing Service Best Information Technology Resume 1st Place - Laura Smith-Proulx, An Expert Resume 2nd Place - Maureen McCann, ProMotion Career Solutions 3rd Place - Diane Murphy Goldstein, MG Resume & Coaching Services Best Executive Resume 1st Place - Cheryl L. Simpson, Executive Resume Rescue   2nd Place - Sandra Ingemansen, Résumé Strategies 3rd Place - Amy L. Adler, Five Strengths Career Transition Experts Best Sales Resume 1st Place - Laura Smith-Proulx, An Expert Resume 2nd Place - Kimberly Mohiuddin, Movin' On Up Resumes 3rd Place - Tom Albano, All Star Career Services Best Healthcare/Medical Resume 1st Place - Kimberly Mohiuddin, Movin' On Up Resumes 2nd Place - Ann Baehr, Best Resumes of New York 3rd Place - Laura Smith-Proulx, An Expert Resume Best Cover Letter 1st Place - Donald Burns, Donald Burns' Career Defense 2nd Place - Sandra Ingemansen, Résumé Strategies 3rd Place - Michelle Lopez, One2One Resumes

2013 TORI JUDGES & AWARD DIRECTOR    Special thanks to CDI's Director of Awards for coordinating the TORIs this year: Robin Schlinger, Robin's Resumes® Special thanks to 2013 judges for their hard work this year:  Barb Poole, Hire Imaging, LLC Darlene Dassy, Dynamic Résumé Solutions   Laura Labovich, Aspire! Empower! Career Strategy Group Susan Guarneri, AssessmentGoddess.com   Audrey Prenzel, Resume Resources Marty Weitzman - Gilbert Resumes Jennifer Hay - IT Resume Service Jeri Hird Dutcher - Workwrite Grant Cooper - CareerPro of New Orleans / Strategic Resumes Kimberley Bethke - Surcorp Resume Solutions Norine Dagliano - ekm Inspirations

Don't Steal Your Graphics

You wouldn't dream of walking into a store, picking up an item, and walking out without paying. Yet people do this every day with online content -- especially graphics. But using images you "find" online is not only stealing, but you could potentially be sued by the owner of the content.

In yesterday's blog post, I recommended Fotolia.com, a website where you can purchase photos, illustrations, cartoons, graphics, and even videos. Depending on what you want to use the graphic or photo for, the cost can be as little as $1 per illustration.

In contrast, if you "borrow" a graphic online without paying for its use (or making sure you have the rights to use the photo), you can be sued for thousands -- even tens of thousands -- of dollars.

Don't think it can happen to you? It happened to my brother-in-law, who is a web designer. He received a demand letter from Getty Images for $1000 because Getty Images had discovered a graphic on the previous version of a website he was working on that they did not show as being licensed to the website's owner. (The illustration in question was on the client's old website; he was revamping the website for the client, but he was the one who received the letter.)

Graphics and Plagiarism
How many times have you heard someone say that, "since it was on the Internet, it's public domain, so I can use it?" I suspect a lot. Well, in case you didn't know, this is not true. Even if some images are available for free online, they are free with limits. It's important to read the fine print to ensure that you don't inadvertently plagiarize someone else's work. In some cases, even when you pay for an image you can still commit a violation if you use it for an other-than-intended purpose.

Graphics and images help make your website, blogs, and other online content stand out. In fact, if you choose images that match the content, it can even make the content more understandable. This is especially true when creating infographics. But, you cannot just take the graphics from any website and use them for any purpose without permission. 

Read the Fine PrintWhen you download a graphic from any place online, whether free or paid, read the fine print. It is likely that much of what you buy or get free on the net cannot be used for producing a "logo" without buying a higher level of rights to the image. When using free images, some sites say that you cannot use it on any product for profit.

Fair Use
There are some exceptions to the basic copyright and plagiarism rules called fair use. Essentially, it's okay to use someone else's work if you transform it enough to make it original. The definition of transformative though, varies with different courts. Or, you simply use the idea of the image to create your own unique image.

For instance, maybe you like a black and white portrait of a baby where the colors pink are highlighted? Then you use that idea to do a family portrait. Or if you are commenting on and reporting on a story and use the image to report on the story, that is fair use.

One thing to remember is that words can be plagiarized but images cannot be. However, you can infringe on someone's copyright when you use images without permission or outside the parameters of legal use described in the fine print of purchased images. Also, there are always exceptions to everything. Be very clear on the differences before you use any image. 

Save yourself the hassle -- and time and money -- by making sure the images you use are properly licensed.

Do Your Blog Posts Suck?

Blogging can be a great way to attract new clients, increase your online presence, attract media attention, and educate/inform your clients. However, if you want to write effective blog posts, you need to know who your audience is and target every post to them. You also need to create a plan of action for your blog posts, both individually and as a whole. For instance, you might start your blog posts with general themes, moving toward more specific advice and information as your audience becomes more informed. 

While all that is important, let's get down to the nitty-gritty about what should be included in each blog post.

• Blog posts need a great title. The days of puns in titles are over. It's important to create a blog post title that tells the reader what's inside the post. This is why they'll click through to read it. People do not like being tricked and will be more focused on the trickery than the post if you're not clear in your titles. If you're looking for a free online resource for coming up with titles, check out Jim Edwards Wizards (click on the tab for "Free Wizards"). I LOVE these.
• Catch their interest with your first paragraph. Your first paragraph is very important in terms of blog posts. You only have seconds, one or two sentences at the most, to capture your audience's attention. This is where understanding your target market comes in. Create a compelling first sentence and first paragraph that catch the reader's attention.
• Give readers a glimpse of your personality. Nobody wants to read dry blog posts stuffed full of keywords that ultimately say nothing. While it's true you want to include keywords, show the reader your personality inside of your blog post. Let them know a little bit about your story, and how you think.
• Create an informative body message. If you've planned out your post well, with an outline, you will be able to create the body message easily. The body message is the meat of the message that you want to deliver.
• Provide a conclusion in the last paragraph. Nothing is worse than reading something and feeling like it's left unfinished. Remember to make some conclusions in your last paragraph that ties everything you said together. Then ask your reader for feedback. Ask them a question about the content and invite them to answer.
• Don't forget the CTA. Always include, within that last paragraph or directly under it, a specific and clear call to action (CTA). Do you want them to respond, to share, to buy? What do you want them to do? Tell them how and why to do what it is you want them to do.

Aside from these factors, it's important to also be concerned with headings, bullets and plenty of white space. Your headings need to be keyword-rich headings that make sense for what is about to be read by the reader. By using bolded headings, and larger text for headings, the headings will stand out better. By using bulleted points the same thing occurs. It just makes it easier for your reader to take in what is being said. People read by "scanning" and a blog post with bullets, headings and plenty of white space makes it easier.

Images that you include should be relevant images. If you're looking for blog images, check out Fotolia.com. For about $1 each, you can get great graphics to illustrate your blog posts.

By taking into account all these factors in your blog posts, you'll create effective blog posts every single time. In other words, your blog posts won't suck!

Tweets from the 2013 NRWA Conference: Miriam Salpeter and Laura Labovich

Want to see what I was up to at the 2013 NRWA Conference in Chicago? My tweets use the hashtag #NRWA13.

Some key points from the final session, with Miriam Salpeter and Laura Labovich:

Learning about social media from @Keppie_Careers and @LauraLabovich at #NRWA13 #TheNRWAConf pic.twitter.com/yoUBeMHvYu
— Bridget Weide Brooks (@RWDigest) September 20, 2013

When choosing a social media channel, "Always think, 'What is the point' and 'So what'" via @Keppie_Careers #NRWA13
— Bridget Weide Brooks (@RWDigest) September 20, 2013

@LauraLabovich: Suggests making certain #Facebook status updates Public (professional nature/wins/successes) & Followers. #NRWA13
— Bridget Weide Brooks (@RWDigest) September 20, 2013

Great tip @LauraLabovich: If creating content online, BE SURE TO BACK UP. Woman who answered Q's on LinkedIn Answers lost it all! #NRWA13
— Bridget Weide Brooks (@RWDigest) September 20, 2013

@Keppie_Careers and @LauraLabovich -- go to http://t.co/GsyeLfosrC and type in a keyword & it suggests related skills. #TheNRWAConf #NRWA13
— Bridget Weide Brooks (@RWDigest) September 20, 2013

@Keppie_Careers: Identify the social network that is a natural fit for you/your client's goals, skills, and abilities. #TheNRWAConf #NRWA13
— Bridget Weide Brooks (@RWDigest) September 20, 2013

@LauraLabovich From 1995-2012, the contingent workforce grew by 4.3 million workers. Social media helps with portfolio careers! #NRWA13
— Bridget Weide Brooks (@RWDigest) September 20, 2013

Final session of the conference! With @LauraLabovich and @Keppie_Careers on "Leverage Social Media Litmus Test..." #TheNRWAConf #NRWA13
— Bridget Weide Brooks (@RWDigest) September 20, 2013

How to Turn Resume Prospects Into Resume Clients

Yesterday, I published a brand-new short report, "Turn Browsers Into Buyers: How to Get Resume Clients to Buy Now."

As I was waking up this morning, I thought of a 25th strategy, which I have added as a second bonus in the report. (The report includes 23 strategies + 2 bonus strategies.)

Why is client conversion important? Because increasing your client conversion rate can have a dramatic impact on your income. If your average resume sale is $511 (the current average from the 2012 Resume Writers' Digest Annual Industry Survey), and your current conversion rate is 20% (that is, of every 10 prospects you talk to, 2 become clients = 20%) ... and you can double your conversion rate to 40% (that is, getting 4 clients out of 10 prospects to buy = 40%), that adds an additional $1000+ to your revenue.

Even if your average resume sale is $250, doubling your conversion rate from 20% to 40% generates $500 in additional sales!

Because of the wide variety of strategies in this short report, you'll find one (or several!) that will work for your specific situation. Most of these are no-cost or very inexpensive, and many of them are more powerful when they are combined with the other strategies in the report.

Here's an excerpt of the report -- it's the strategy I added today, but it will give you an example of how each strategy is presented — along with real-life examples that you can implement in your resume writing business -- whether it's to close more resume clients, sell more information products, generate memberships, increase attendance to live programs and events (online and offline), and even secure career coaching clients. 

25. Scarcity as a Reason to Book Today (BONUS)

If you’re busy (and close to — or fully booked), scarcity can be a client conversion technique. The scarcity can either be related to a limited number of client appointments you have available overall, or a limited number of appointments in order to meet a specific document delivery date (i.e., the client is seeking an internal promotion, and needs to turn in their resume by the end of the month).

Scarcity is also an excellent conversion strategy because busy resume writers are perceived to be more competent. If you say, “When do you want to start? I’m wide open,” that can actually be a deterrent to buying. But if you limit the choices, the scarcity may actually reassure the client of your competence while providing an incentive to book now, so as not to “miss out.”

Examples:

·       “If there are any jobs that you want to apply for in the next few weeks, I’d encourage you to set up your appointment today so that we can get your new resume completed by the end of next week.”

·       “If you’re ready to get started, I can process your payment today and get you your customized worksheet by the end of the day tomorrow. I’ve only got one more opening this week, and I’m almost booked up for next week too. How would you like to pay — Mastercard or Visa?”

·       (As a career coach), “I only work with six clients at a time, and I currently have one opening. If you’d like to get started on reaching your career goals, we can start now. If you’re not ready to start yet, I may have to put you on a waiting list if I don’t have an opening when you’re ready to go.”

·       With information products, you can also implement the scarcity principal — even with things like ebooks. You can say, “Only 100 copies of this ebook will be sold, so act quickly.”

·       Scarcity also works for programs. You can limit attendance for your teleseminars, webinars, and in-person workshops and classes.

The 15-page short report is just $27. You can purchase it directly here.

Don't Pretend Everything Is All Right If It's Not

Last night, a summer storm rolled through Omaha. With it came some strong lightning.

I was watching our local 10 p.m. news, and noticed something was off. Here's what I posted on Facebook Tuesday night:

Literally two minutes after I posted on Facebook, they came back from a commercial, and one of the anchors apologized because the station building had been struck by lightning just before they went on air. (They were running a few minutes late anyway because the live show of America's Got Talent had run long.)

I don't understand why they didn't say that from the beginning of the newscast! Instead, they fumbled through the show, reading from an iPad on the anchor desk because the teleprompters were down. The result was a confusing, disjointed mess.

Today's lesson: Don't pretend everything is all right if it's not!

If your computer is acting up and it's affecting your delivery of the client's resume, reach out to them and tell them! If you need surgery and you're going to be out of the office for a week, don't hide that fact!

Update: I am now watching that station's 4 p.m. newscast today, and they've learned their lesson: The afternoon newscast anchor mentioned that today's newscast would look a little different because the station took a direct hit from a lightning strike last night.

Honesty is always the best policy.

I'm a Government Employee, And My Training Budget Has Been Cut

In the weeks leading up to this year's NRWA conference, the government sequester led numerous government agencies — including several that provide career services — to cut their budgets, including funds available for employees to attend conferences and online trainings.

On the NRWA E-List, a government employee expressed her regrets that she would not be in Chicago next week because her agency did not have the funds to send her. A self-employed resume writer replied that she should consider paying to attend the conference herself.

I've thought about this for a few weeks now, and wanted to address this topic in a blog post.

As a self-employed resume writer myself, I've never had the luxury of applying for training funds to cover my professional association dues, online training program registration fees, or conference expenses (including airfare, hotel rental, conference registration, and meals/entertainment).

When I choose to participate in these activities, I am making an investment in myself, my business … and, most important, my clients. When times are tight, I might only invest a small amount — buying a new reference book or two, registering for a NRWA teleseminar (only $19.99 as a member), or one of Wendy and Louise's E-Summits (for $69).

But every couple of years at least, I invest more. Next week, I'll be in Chicago for the NRWA conference. The investment will be significant. Usually, I estimate that conference attendance for one person averages $1200 (including transportation, hotel, meals, and conference registration fees). The Chicago conference will be substantially more for me, not only because I'm bringing along my husband (it will be his fourth conference, but the first one he's actually registered to attend the sessions), we're exhibiting (to promote Resume Writers' Digest and BeAResumeWriter.com), and the discounted rate at the Courtyard by Marriott Magnificent Mile Downtown Chicago is $184/night plus tax.

I wrote a blog post earlier this year about "If You Want to Keep Earning, You Need to Keep Learning."

The same is true for government employees. If your agency has cut its training budget, consider making a personal investment in your skill development. For one thing, your clients will benefit. Second, YOU will benefit. Not only will you improve your knowledge, but you'll also be gaining networking connections and marketing skills that can benefit you should your job be in jeopardy from further government cuts. You can write resumes and see clients as a part-time job, and if you are furloughed, you can make up lost income through private work.

It's probably too late for you to sign up for Chicago, but the Career Directors International conference is coming up in October, and Career Thought Leaders is returning to an in-person format in Baltimore (plus an online component) next March.

If you're a government employee, an employee of a college or university, or a self-employed resume writer … invest in yourself!

The Academies Buy-One-Get-One-Free Offer on Training (Today Only)

Just received this email from Susan Whitcomb of The Academies -- and it's time sensitive (today only).

(Note: Please mention my name or Resume Writers' Digest if you decide to take advantage of this offer! As my bonus to you, I'll give you a free one-year membership in BeAResumeWriter.com -- a $120 value -- if you mention me as the referring source! Send me an email to editor(at)rwdigest.com to claim your bonus.)

Buy One, Get One!

Invest in one of The Academies' certification training programs and get a second one of equal or lesser valueabsolutely free.

Certified Executive & Leadership Development Coach - $2997
Certified Career Management Coach - $2897
Certified Job Search Strategist - $2597
Certified G3 Coach - $2497
Certified Tough Transitions Career Coach - $1997
Certified Social Media Career Strategist - $1797

You can read my blog post about the G3 program here (including the 54-minute preview video).

These programs are highly acclaimed within the industry, so if you've been thinking of pursuing training and/or certification, this is a fabulous offer. But it is only available today (Aug. 30, 2013), so jump on it right away!

Here's how to take advantage:

1. Register for the first program of your choice:

Certified Executive & Leadership Development Coach: www.theacademies.com/register/#CELDC
Certified Career Management Coach: www.theacademies.com/register/#CCMC
Certified Job Search Strategist: www.theacademies.com/register/#CJSS
Certified G3 Coach: www.theacademies.com/register/#G3
Certified Tough Transitions Career Coach: www.theacademies.com/register/#CTTCC
Certified Social Media Career Strategist: www.theacademies.com/programs/certified-social-media-career-strategist

2. Email katy@theacademies.com within 24 hours of your purchase and let her know your choice for your second program (must be of equal or lesser value).

 
3. Enjoy learning, growing, and prospering.

Remember, this is a 24-hour offering ONLY. No exceptions. Register before midnight (Eastern time zone) Friday, August 30th.

Susan says: With the generosity of this offer, you can understand when we say that it cannot be combined with any other offers, nor is the offer applicable to a recent registration.

This special offer DOES include Barbara Safani's "Social Networking Career Strategist" training for Facebook, Jason Alba's "Online Professional Networking Strategist" training for LinkedIn, and Chandlee Bryan's "Microblogging Career Strategist" training on Twitter in the job search.

Remember, be sure to mention me (Bridget Brooks, or Resume Writers' Digest). I'll get a 10% referral fee (that's my affiliate disclosure!), and you'll get a one-year FREE membership in BeAResumeWriter.com, including lots of resources you can use to promote your new certification and use it to get new clients!

Preptel Is Shutting Down Its Service on August 30

Resume writer Robin Schlinger received this email from "The Preptel Team," yesterday, although no mention of this is on their website yet.

Dear Customers,

We appreciate all your support during these past few years while we created and updated our service.

We founded this company and solution to help candidates. Over $4 billion dollars are being spent by corporations to help filter and rank candidates. We believed analogous software was needed to create an equal playing field. We set out to ensure our software worked, and we enlisted industry analysts to test it.

Most importantly, we developed relationships with leading resume writers and career coaches from associations, such as Career Directors International and the National Resume Writers Association. In collaboration with this special people, we made many improvements to the system.

Unfortunately, the cost model and the revenue models never lined up. After running 3 years in the red, we are disappointed to inform you that we have had to shut down the service. We apologize for the inconvenience and again thank you for your support.

Please download your résumés to your computer by Friday August 30, 2013 when the service will no longer be available. For details about how to download your résumés, please see this help article: <https://preptel.uservoice.com/knowledgebase/articles/240197-how-do-i-download-my-r%C3%A9sum%C3%A9s-> How to download my résumés? 

Regretfully,
The Preptel Team 


This is very disappointing, as the Preptel service was one of the best sources for resume writers and jobseekers to test client resumes to see how they would perform in Applicant Tracking Systems.

It's not surprising, however, because I was never sure what the Preptel revenue model was. When they first launched, the service was paid (I believe there was a free trial period), but in recommending it to colleagues and clients in the November 2012 "Jobseeker's Guide to Applicant Tracking Systems," it was a free service.

I'll have to do some research and see if there are any competitive services to recommend to check resumes for ATS submission. If you know of any, please leave the information in the Comments below.

What do you think of this announcement?

Ask Bridget: Should I Charge Less If I Use a Questionnaire?

In today's "Ask Bridget" segment, Milly asks:

"You mentioned during your "Ask Better Questions; Write Better Resumes" teleseminar that you offer a more affordable price if clients are willing to just answer questions by email through a questionnaire. I have been debating on what price structure I should use, since my method of information gathering is mainly through email as well. For a mid-level professional, I've seen resume writers charge over $500, which I assume includes the phone consultation. What is the appropriate price range, in your opinion, for the email method of information gathering -- without phone discussions?"

Here's what I told Milly:

I use questionnaires primarily with my clients -- it's just my preferred workstyle. But I ask prospective clients how they're most comfortable providing their information, and if they want a phone consultation, then I just quote them a higher price than I would if they were agreeable to working via questionnaire. 

So, if I was going to quote them $299 for the resume, I'd quote $375, for example (the extra $76 would be for a 60-to-75-minute phone consultation). Usually, I don't tell the client the two different prices, because I've already asked the question about how they want to do it, so I'm giving them a quote that reflects that. I have, though, on occasion, given them an "Option A" or "Option B" quote -- i.e., "The cost to develop your new resume package will be $299 if we conduct your information gathering via email questionnaire or $375 if you would prefer we schedule a phone consultation to gather your information.

You mentioned that other resume writers charge over $500. You asked, "What is the appropriate price range in your opinion for the email method of information gathering without phone discussions." There are actually some resume writers who charge over $1,000 and work via questionnaire exclusively, so you don't have to do phone consultations to charge more. *smile*

But you're coming at this from the wrong direction. There will be some clients who are unwilling to pay $50 for a resume even if that included a 3-hour phone consultation ... and there are some clients who would gladly pay $2000 for a resume even if you only collected information via questionnaire.

That's not the issue. There are clients out there in all price ranges. How you choose to work -- and what you charge -- are entirely up to you!

The first resource I want to share with you is the "Determining Your Resume Writing Rates Worksheet." This is a step-by-step approach to help you determine the right rates to charge.

But you should also compare that information to the 2011 Resume Writers' Digest Annual Industry Survey results. This will help you see the hourly rate charged by other resume writers, and average prices charged. You can get a copy of the "Profile of Professional Resume Writers: Who We Are, What We Charge, How We Work" here:

GET THE FREE REPORT: "Profile of Professional Resume Writers: Who We Are, What We Charge, How We Work"

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Also, keep in mind some of the factors that might influence you to charge higher rates. These include:

• A valuable certification (ACRW, federal job search certification, etc.) - note: a CPRW or CRW certification may command more than an uncertified writer, but generally does not command premium pricing.
• Experience in the industry (those who have been in the industry longer tend to charge more)
• If you work with a specific niche audience -- specialists tend to charge more than generalist resume writers/career coaches

Do you have a question for "Ask Bridget?"
Send a message on the Resume Writers' Digest Facebook page!

Why Resume Writers Need an Email List

Recently on several of the resume writing association E-Lists, there have been numerous resume writers talking about being in a business drought. Several colleagues have said that July and August have been their slowest months in years.

I have a solution for resume writers who want to dip into a well of prospects and clients and generate a flood of new projects and referrals: Like author Harvey Mackey says, "Dig Your Well Before You're Thirsty" … and create an email list.

I've been talking about the value of an email list for years now. It's a must-have for resume writers who want to sell information products, recruit participants to online programs (teleseminars and webinars), and sign clients up for fixed-term membership programs. And you don't need a huge list — even 100 subscribers can generate a trickle of revenue … and that will just continue to grow as your list grows.

Why You Need an Email List 
According to Wikipedia.org, an email list is "... a special usage of email that allows for widespread distribution of information to many Internet users..." Pay attention to the words "special usage" because that is important. 

This special usage requires three things from you, namely:

• Special Software 
• Knowledge of Laws 
• Something to Share 

The software can be an online system such as AWeber or Constant Contact — two very inexpensive, easy-to-use options. The laws you need to know about are primarily the CAN-SPAM Act. And the "something to share" is best known as the sign-up incentive — something you give to your site visitor in exchange for his or her email address and permission to contact them.

But this blog post is about why you need an email list. The definition also gives you a clue into that aspect of an email list. It answers the why by telling you that an email list is for "...widespread distribution of information to many... ". This means that it's a super simple way to get out your information to the masses. Your information being the information you want to give your target audience about your business products and services. 

So the short answer to why you need an email list is obvious: In order to distribute information about your business to many people. It's a simple way to do it with the right software. Online software enables you to set up simple sign up forms on your website, blog, or even Facebook page so that people can enter their email address, giving you permission to send them information about your business products and services.

The software immediately sends a thank you email, with confirmation process so that you know for sure you really have permission from the person. This is called "double opt-in." This is required because it ensures that the right person really did enter the right email address and really did mean to receive the information. This process prevents you of being accused of sending out spam to people, and ensures that you get people on your list who really want to be on it. After all, you really only want to market to the right people.

The software also enables the person who signed up to easily unsubscribe with a simple click. This unsubscribe information appears automatically in every email that you send from the system. (This is a requirement of the CAN-SPAM Act.) This makes the entire process super efficient. In some cases the software will also clear out bounced email addresses and you can manually clean out email addresses which have not opened email for a specific amount of time. The software makes the entire process simple, giving you no excuse not to have an email list.

With a properly set up email list you will be able to regularly market your products and services to an audience who has given you permission, who wants what you have to offer, and who already trusts and likes you. You want this because most people need to see your offers at least 7 times before they decide to purchase. By having them on your email list, you increase your opportunity to make a sale many times over. You may have heard people say, "the money is in the list." Let me tell you, the money IS in the list. They're not joking.

No matter how big social media becomes, having that direct email address route is always going to be better. It's tried, true, and well tested. Every business now asks for your email address because they want to use one of the best marketing formats ever invented. Email. If you treat your subscribers right, and give them the regular information they asked for you'll create a lot of success via your email list. 

Want to learn more about email marketing? Download this free checklist:

Email Marketing Checklist

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