Career Directors International Announces 2011 TORI Nominees

Each year, CDI hosts a resume writing competition for the Toast of the Resume Industry (TORI) award.

Winner announcements will take place at CDI's award ceremony at the 2011 Career Empowerment Summit this October.

Here are the 2011 TORI Nominees, in no particular order:

Best International Resume
Barbara Safani, Career Solvers
Donald Burns, DonaldBurns.com
Laura Smith-Proulx, An Expert Resume
Sandra Ingemansen, Resume Strategies
Maureen McCann, ProMotion Career Solutions

Best New Graduate Resume

Ginger Korljan, Take Charge Coaching
Rosa Elizabeth Vargas, Career Steering

Cheryl Simpson, Executive Resume Rescue
Kevin R. Morris, CareerMobile
Surranna Sandy, Surcorp Resume Solutions, Resume Solutions

Best Creative Resume
Rosa Elizabeth Vargas, Career Steering
Michelle Riklan, Riklan Resources
Tina Nicolai, Resume Writers' Ink, LLC®
Cheryl Simpson, Executive Resume Rescue
Brenda Bernstein, The Essay Expert LLC

Best LinkedIn Profile
Karen Siwak, Resume Confidential
Donald Burns, DonaldBurns.com
Maureen McCann, ProMotion Career Solutions
Melanie Lenci, Resume Relief
Cheryl Simpson, Executive Resume Rescue

Best Technical Resume
Leeza Byers, Byers Workforce Solutions
Alexander Kofman, Resume Pros for Less
Kevin R. Morris, CareerMobile
Jennifer Hay, IT Resume Service
Donald Burns, DonaldBurns.com

Best Executive Resume
Laura Smith-Proulx, An Expert Resume
Holly S. Reslink, EmpowerLink, LLC
Cheryl Simpson, Executive Resume Rescue
Surranna Sandy, Surcorp Resume Solutions, Resume Solutions
Michael Kranes, Resume Slayer

Best Sales and Marketing Resume
Surranna Sandy, Surcorp Resume Solutions, Resume Solutions
Rosa Elizabeth Vargas, Career Steering
Gayle Howard, Top Margin Career Marketing
Sharon Williams, JobRockit
Victoria McLean, City CV Ltd.
Sandra Ingemansen, Resume Strategies

Best Military Conversion Resume
Lee Kelley, CareerPro Global, Inc.
Jennifer Rushton, Keraijen
Laura Smith-Proulx, An Expert Resume
Nancy Segal, Solutions for the Workplace, LLC
Joseph L. Tatner, CareerPro Global, Inc.
Fran Sheridan, CareerPro Global, Inc.

Best Cover Letter
Kevin R. Morris, CareerMobile
Maureen McCann, ProMotion Career Solutions
Laura Smith-Proulx, An Expert Resume
Gayle Howard, Top Margin Career Marketing
Rosa Elizabeth Vargas, Career Steering

Robin Schlinger, of Robin's Resumes, coordinated the TORI awards this year.

Judges included:
Barb Poole, Hire Imagine, LLC
Darlene Dassy, Dynamic Resume Solutions
Laura Labovich, Aspire! Empower! Career Strategy Group
August Cohen, Get Hired StayHired, LLC
Annemarie Cross, Advanced Employment Concepts
Jill Kelly, Career Edge
Susan Guarneri, AssessmentGoddess.com 

Handwritten Notes Can Help Your Clients Build Their Networks

Marketing expert David Frey shared the following story of how George Bush Sr. become president -- winning the ultimate job.

It's said that every person that George met, he kept in touch with.

It didn't matter whether it was interns, politicians, business people, or clergy, he and Barbara Bush would make sure they stay in touch.

The way he did that was with simple greeting cards and personal notes.

(This isn't a political story -- it's a networking story. Read on.)
______________________________

Handwritten Notes are King!
______________________________

Here's quotes and excerpts from six different, well-known professional business experts about the power of handwritten notes.
_________

1. “Short handwritten cards yield long results. In sales, never underestimate the importance of the personal gesture, and right at the top of the list of effective personal gestures sits the handwritten card.

Always send memorable cards and personal notes when you are reminded of a person.”

HARVEY MACKAY, Author of "Swim with the Sharks Without Getting Eaten"

__________

2. "Because I understood that building relationships is what selling is all about, I began early in my career to send thank you cards to people. I set a goal to send 10 thank you cards every day.

Guess what happened? By the end of my third year in sales, my business was 100% referrals!”

TOM HOPKINS, Auhor of "How to Master the Art of Selling"

___________

3. "Sending cards is one of the most powerful tools in building a huge network, both professionally and socially.

People with the most impressive networks are typically avid card writers.

It's one of the best techniques for long-term winning without intimidation. I suggest getting into the habit of immediately sending out cards."

BOB BURG, Author of "Endless Referrals"

_____________

4. "Write customers personal, handwritten cards frequently. If you run into an old customer anywhere, follow up with a handwritten card.

In this electronic communication age of email, the handwritten card with a postage
stamp gets more immediate attention than ever.”

DANIELLE KENNEDY, Author of Seven Figure Selling

_____________

5. Welch sent handwritten notes to anyone in the company who he felt deserved personal communication, whether to motivate, correct, or congratulate, from top management to laborers.

Much has been said in business books and magazine articles about Jack Welch's habit of sending handwritten notes to his GE subordinates.

Matt Lauer of the Today Show said, "Jack is a master of the hand-written note.

JACK WELCH, Former CEO of General Electric

_____________

6. Joe Girard, the world’s greatest salesman -- listed in the Guinness Book of World Records -- sent over 16,000 handwritten greeting cards to past customers and clients every month.

As a result of that effort, Joe became the #1 car salesperson in the entire world for 12 years straight. Nearly every one of his sales came from referrals.

JOE GIRARD, Author of "How to Sell Anything To Anyone"

_______________

7. "I cannot overemphasize the value of the handwritten thank you note. I believe it’s more important than ever, because so few people do it anymore."

SHELLEY KAEHR, Ph.D. Author of Sales 101: Simple Solutions for Sales Success

__________________________

Are You Convinced Yet??
_________________________

If you're not sending out handwritten notes, then you're really missing the boat.

I personally write between 2-6 handwritten notes a day to people.

That one small practice has changed my life and the lives of many others.

Writing notes endears you to people and sets you apart as someone who truly cares about others.

With all the competition out there in today's business world, the one thing that can set you apart is the small, kind, thoughtful things you do for people.

And writing notes is the fasest, easiest, and most effective way to reach out and touch people.

Now that you're convinced that you should be sending out handwritten notes and cards, David recommends this solution to help you keep in touch:http://www.ILovetoSendOutCards.com
David Frey is the CEO of MarketingBestPractices.com and the author of the Small Business Marketing Bible.

Using PR Techniques to Get Your Clients Interviews and Get Hired

Jessica and Meryl

When I saw this article on "Using PR Techniques Can Get You Hired, Promoted" in the Atlanta Business News, it immediately caught my attention.

I've often said that there is no "degree" in resume writing -- careers industry professionals come from all walks of life and diverse backgrounds. My personal background is in journalism/public relations, and I've often used these techniques in helping my clients with their resumes ... and to get interviews.

A couple of specific techniques from PR are important:

• The message is the most important. When providing interview training, I remind clients that it's up to you to communicate your message. The interviewer may have his or her own agenda for the interview -- and it may not align with the message you want to communicate. If you can pick 2-3 key messaging topics for yourself, you'll be able to stay on track in the interview.
• Use the "inverted pyramid" style of writing in the resume and cover letter. When writing a news article, you start with the most important information at the top, with the least important successively as you go down the page. In newspaper copyediting, this helps the editor trim from the bottom up, when space is an issue. The same is true with the resume.
• Have a theme or story. The use of storytelling principles continues to grow in the resume writing field -- because it's important to stand out. The same is true with newspaper writing. Personal interest profiles are written very differently than straight news stories. You'll see this reflected in resumes too -- and it can be the difference between an "obituary" resume versus an interview-winning resume.

If you are interested in this subject, check out "Be Your Own Best Publicist" (Career Press, January 2011) by PR pros Jessica Kleiman and Meryl Weinsaft Cooper.

Business Card Resumes

Over the past 15 years, there have been many attempts to makes resumes "portable" -- from JIST Cards to Social Media Trading Cards to the "Business Card Resume."

Martin Yate's article this week on the topic, "The Business Card Resume" caught my attention.

While his article covers the basics, I thought the visual example he gave was lackluster:

If you're going to provide these cards to your clients, you need to make sure they have the same branding and identity (and look and feel) as the resume. And by all means, the "Performance Profile" has to be as distinctive as a branding statement on the resume. I don't know why Yate chose to abbreviate "Senior" in this example (did he really need to save the extra three letters?) or why his performance profile doesn't quantify ($$, %%, or ##) the real value the client can deliver to an employer.  (Shouldn't all senior A/R specialists be focused on the "identification, prevention and solution of recurring accounts receivable problems"? What sets this client apart? A 44% recovery rate of receivables past due more than 120 days? Expertise in reducing average time-to-collect by 23 days?

More "trendy" -- but not necessarily appropriate for all job search uses, are social media trading cards (thanks to Wendy Terwelp for pointing out her hometown's company, Meet-Meme).

These cards are certainly attention-getting! Another neat feature of the company's services is that QR codes on the cards direct to a personal online brand site, which can contain the full resume and portfolio.

No matter what format you recommend (or provide) for your clients, make sure that it's consistent with their personal brand and identity. Provide as much value as possible in the small space, but don't cram it with information. Consider adding a QR Code (like the ones on Meet-Meme's social media cards) to lead to the client's LinkedIn profile, or a personal website.

CDI Announces 2011 Career Innovator Award Nominees

Career Directors International has announced its 2011 Career Innovator Award nominees. This is the fourth year this award will be presented. The winner will be honored at the 2011 Global Career Empowerment Summit in Savannah, Georgia, in October.

Nominees include:

• Jennifer Rolles, IntRvue, Inc. The website allows job seekers to create multipage multimedia storyboards, enabling them to use storytelling techniques in the job search.
• Mary Elizabeth Bradford, The Job Search Success System.  A 10-step job search system for job seekers with 18 audio modules covering such key topics as internet job searching, "how to ace your interviews," networking without asking for a job, and finding and working with recruiters.
• Camille Roberts, "Create an Effective Federal Resume with the USAJOBS.gov Online Resume Builder." This 21-page free e-book, from Job-Hunt's Federal Job Search Expert, provides step-by-step guidance for clients looking to develop and upload their federal resume to the USAJobs website.
• Barbara Adams, CareerPro Global Inc. Barbara has introduced the International Organization for Standardization (ISO) principles to the resume writing and career services industry.
• Janine Moon, "Career Ownership: Creating 'Job Security' in Any Economy." Janine's 120-page book, available for purchase on Amazon.com, offers a roadmap for job seekers to take ownership of their career path and chart their course to success.

Congratulations to all the nominees!

Women for Hire Looking for Career Industry Pros for Fall Sessions

Women for Hire is looking for resume writers and career coaches to provide resume critiquing and mini-career coaching sessions at their Fall 2011 Career Expos.

There are six Expos scheduled:

Tuesday, Oct. 4 -- Cobb Galleria, Atlanta

Thursday, Oct. 6 -- Navy Pier, Chicago

Tuesday, Oct. 18 -- Four Points Sheraton at LAX, Los Angeles

Thursday, Nov. 3 -- Hilton New York, New York

Wednesday, Nov. 9 -- The Almas Temple at the Hamilton Crowne Hotel, Washington, D.C.

Tuesday, Nov. 15 -- Doubletree Hotel by Hilton, Dallas

They are looking for veteran expo participants -- or first-timers! While admission to the expos is free for job seekers, they must bring a resume for admission. For resume critiquing you must commit to arrive by 9:30 a.m. and stay until 2 p.m. (the event runs from 10 a.m. to 2 p.m.).

The expo includes:
*Power Seminars: Top tips and tricks on acing a challenging job search
*Mentor Match: Candid advice from another professional in the trenches
*Perfect Pitch: Nail your quick intro to wow everyone you meet
*Resume Reviews: Instant feedback on this all-important document
*The Interview: Experts will evaluate job seeker’s interview skills
*Engaging Employers: Access to the people who’ll get you in the door
*Exceptional Connections: Phenomenal talent to trade ideas and leads

When critiquing resumes, you will spend five to seven minutes with each jobseeker. The goal is to provide some general observations about a resume and make a few constructive suggestions. All resume critiquers are, of course, free to mention their services and provide contact information. But we like everyone to leave with specific tips and feedback. 

Lunch and beverages are provided.

We have found that giving candidates a one-page list of standard resume tips cuts down on repetition. This document is also a great place to provide information about your services, including a contact number or email address. Many participants receive referral business this way.

Note: If you would like to receive the Resume Writers' Digest Resume Critique Form (customizable!), send an email to editor(at)rwdigest.com (subject: Critique Form).

Genevieve Geany is your contact at Women for Hire to sign up. Genevieve says, "In all of our extensive marketing efforts, we promote free resume reviewing as a key component to our events. Since we know your time is valuable, we include your name and contact information in the directory that is distributed to all attendees. This packet includes a list of participating employers as well as any additional offerings from last season. Last year, some resume critiquers also spent some time evaluating job seekers' interview skills with a new feature called The Interview. They also chose to partake in Perfect Pitch to help jobseekers perfect their 30-second elevator pitch. Please let me know if this interests you."

Contact Genevieve at Genevieve(at)womenforhire.com or call her at (212) 290-2600.

9/11 Inspired "Ten Steps to a Federal Job"

Author Kathryn Troutman shared the story over the weekend about how the 9/11 tragedy inspired her book, "Ten Steps to a Federal Job." I requested permission from her to reprint the story on my blog. Here it is:

"Starting on the day after the attack, concerned citizens were calling our office at The Resume Place, Inc. to ask for help with applying for federal positions. We saw that Americans needed a quick, step-by-step guide to federal jobs in order to understand the complex application process and successfully apply for the anti-terrorism, emergency management, and law enforcement careers (that resulted from the attacks). I wrote and published the first edition of "Ten Steps to a Federal Job" (Bridget's note: link is to the third edition, which was just published this month) within months after Sept. 11, 2001.

U.S. citizens would call and say, "I want to have a job that will make a difference. I want to help protect our nation's security. I don't want to sell computers, or cars, or financial services anymore. I want a job with a federal agency that can make a difference for America. I don't know anything about federal jobs, but I want a job where I can help make America more secure, somehow, some way."

Job seekers were in a hurry to land a job where they could make a difference in America against terrorism. They wanted jobs where they could contribute their skills to new careers in security, safety, disaster preparedness, analysis, data, and communications to increase information about and reduce terrorism toward America.

Financial job seekers from New York City's financial district were calling to find new careers using the financial background that they had developed for many years in NYC. Their businesses were gone, many colleagues were lost during the attacks, and thousands of jobs were wiped away. We helped many financial analysts and financial specialists to relocate and redirect their careers into financial services in government agencies. Hundreds of new public service job seekers were asking about first-time federal jobs where they could make a difference.

Agencies and jobs that were of the most interest for first-time federal job seekers to help protect our nation's security included:

• FBI: Police and law enforcement officials wanted to help the FBI track terrorists.
• TSA: This agency was formed very soon after 9/11, and many retired police personnel, security, and law enforcement personnel flocked to TSA.
• FEMA: Emergency preparedness, disaster preparedness, and EMT personnel were seeking positions to take care of emergencies that may occur in America following this day.
• CIA/NSA/NGA: People from all walks of life were interested in intelligence positions, including language specialists (especially Arabic language speakers).
• DHS (including CIS, CBP): People wanted to be a part of change in immigration, customs, and boarder work to help monitor those who came into the country safely.
• HHS/CDC: Public interest spiked in epidemiology, biology, and forensics, as it related to possible terrorism in America.
• Military Services: Thousands of brave Americans volunteered for the active duty and reserve services and would deploy to Iraq and Afghanistan for many tours over these past 10 years to protect America.

The Next Step:

Now, Certified Federal Job Search Trainers are helping thousands of first-time job seekers today who are public service-oriented!

Ten Steps to a Federal Job gave thousands of patriotic, public service-oriented Americans the steps they needed to try to begin a public service career that could help improve our watchful eye against terrorism, to serve expert skills in counter-terrorism, to assist with emergency preparedness, to design continuity plans, and to help manage disasters that we hope won't occur.

The "Ten Steps to a Federal Job" curriculum is still being taught on military bases around the world to military personnel and spouses who are currently serving America to ensure the safety and security of U.S. citizens.

A message of sincere appreciation goes out to the military personnel who have served for the last 10 years and sacrificed so much to protect America in Iraq and Afghanistan.

We at The Resume Place, Inc. are dedicated to helping the military and public servants continue to protect the security of Americans.

**************************************************************************

Resume writers: If you are interested in obtaining training to become a Certified Federal Job Search Trainer, click here for more information.

Kathryn Troutman Photo courtesy of Emily Troutman, Photographer.

What's New, What's Next

For the past two months, I've been working on a new project for Resume Writers' Digest -- a membership site. Because Resume Writers' Digest has been around for more than 10 years now (I started it in 1999), I have a lot of content (in various formats) that I think can be useful for my fellow career industry professionals.

I've got more than 40 back issues of the Resume Writers' Digest newsletter. I've got recordings of teleseminars I've done. I've got about a dozen special reports -- some that I sell and some that I give away. I've got articles, blog posts, and pages and pages of handwritten notes and ideas. All looking for readers/listeners/viewers. But I didn't have a good way to package the information ... until now. (Some of these are incorporated into the site; others will be added over time.)

I'm not starting an "association" -- there are already plenty of those in the industry! This is a portal to help you gain access to information that will make you a more effective resume writer and better businessperson. It ties in with the mission that I've had for Resume Writers' Digest since the beginning -- when I identify something I'd like to know more about as a resume writer, I seek out the information and share it with you.

There are currently two levels of membership:

• Free. Get access to the current issue of Resume Writers' Digest, selected free special reports, the general discussion forum, and a free listing in the public directory of resume writers. (Register for a free membership; applications are manually approved to keep out spammers.)

• Bronze. For $10/month, you also get access to the entire archive of Resume Writers' Digest issues, additional member-only discussion forums, access to an enhanced Membership Directory (for networking!), several special reports (currently: Write Great Resumes Faster -- which normally sells for $14; Best of the Conferences -- which normally sells for $8; and Getting Started on Google+), business templates and forms (currently: Resume Critique Form, Company Profile Sheet, My Websites, and Backup Resources) and the first of the Pass-Along Materials (PAMs) content packs.*

* What are PAMs? Pass-Along Materials are content packs that you can re-brand, re-write, and/or re-package for use with your clients. The first PAM package is a guide that your client can use to ask questions in an interview. One new PAM content pack will be released each month for Bronze members. The previous month's content pack will be removed from the site when the new one is added.

The more members we get, the more resources that will be made available!

The membership site will be launched on Sept. 30 -- but I'm doing pre-launch testing this week (and a special Charter member offer next week). If you are interested in being a beta tester, email me at editor(at)rwdigest.com.

Don't Take Too Many Social Media Shortcuts

As this Hubze blog post points out, sometimes the tools you use to manage your social media presence can backfire. Although Hootsuite is one of the timesaving tools I mentioned in the Spring 2011 issue of Resume Writers' Digest to help you manage your social media presence in 30 minutes a day or less, over-relying on Hootsuite -- especially for Facebook -- can penalize you in two ways.

The first is by reducing your Edgerank score (Edgerank is the algorithm Facebook uses to determine which of your posts are seen by your page's fans). The second is that Facebook sometimes "bunches" posts from Hootsuite together. (We've all seen the "See more posts from Hootsuite" link in our Facebook news feed ... and raise your hand if you've skipped over clicking to see more of those posts. Yep.) The same is true for some other services, such as Twitterfeed.

See this example:

While it's perfectly fine to use Hootsuite to help you manage your social media presence, there's no substitute for manual posting, especially on Facebook. So mix it up a bit -- throw in a manual posting at least every other day, in order to maximize fan engagement. (For most resume writers, you should be posting on your fan page no more than twice a day and no fewer than twice a week.)

Great JobMob Post on 4-Step Recipe to Become a Golden Job Candidate

Rosa Vargas wrote this excellent post on the JobMob website (thanks to Jacqui Barrett-Poindexter for the link on Facebook).

Rosa writes that job seekers must identify their "golden distinction," using the following formula:

a. In alignment with what is needed for the type of jobs I am targeting, I need to promote the following three personal profile qualities _______, _______, and ______ in my marketing message.

b. To perfectly match what is needed from the ideal candidate, I need to convey my unique talent in being able to achieve _______________________________________ consistently throughout my career. This is evidenced by the following examples from my career: (choose at least 3).

c. This skill (“b” above) is unique of someone with my qualifications and experiences in that I, unlike most, will go about it this way ___________________________________________________.

d. To convince employers my distinction positions me to solve their problem(s) and deliver benefits for XYZ Company, I must promise them the following ______________________ as an end result.

Read the full post at: http://jobmob.co.il/blog/golden-job-candidate-recipe/#ixzz1VUI3zsav

Are you sharing this kind of valuable information with your clients, or are you just writing their resume?

Get Ready for International Update Your Resume Month

I received the following email from Susan Geary on the Career Directors International e-mail list. Now is the perfect time to send out your news release tied to International Update Your Resume Month (September)!

It's hard to believe that Update Your Resume Month turns 10 next month! Now is the perfect time to hit up radio, TV, and newspapers to get the word out and get some free publicity for your business. I have found that the best day to book appearances (especially if it's your first time) is on the Sunday before Labor Day. Producers are hungry for guests because it's one of the slowest weekends of the entire year for TV news outlets. It seems everyone is on vacation and good guests are hard to find. For us, it's the start of our busy season again! So find 5 new trends or changes you can talk about, send an email to the producers and editors, and follow up. Make sure to tell them something they don't know about if you want to pique their interest. (what occupations are currently trending, or how long is it taking for the average job seeker to land work, or how to use LinkedIn in a job search w/o tipping off a current employer.) Remember, this isn't a sales pitch for your business. It's a reminder to everyone, how a bad resume hinders an effective job search. Best to you, Susan Geary 1st Rate Resumes

Career Directors International provides resources to members to help them promote this event and get exposure for their business!

When Is the Omaha Conference?

Last weekend, I wrote about the NRWA Conference preview teleseminar I attended. I would be remiss if I didn't also point out that Career Directors International is having their 2011 conference in October. 

For several years now, I've been thinking that I need to organize a resume writer's conference in Omaha (where I live). We're located right in the middle of the country, we've got a fabulous airport, inexpensive hotels (the one I have in mind has a complimentary airport shuttle, 185 guest rooms, conference space for up to 150 people, and rates of around $79-$104/night), and we're the headquarters of the Gallup Organization (and five Fortune 500 companies), so I'm confident I could get some great guest speakers!

If I don't put together my own conference, I'd love to attend a conference in Minneapolis, Chicago, Kansas City, or Denver (all are within driving distance...). That would require convincing one of the national resume writing organizations to schedule in one of these cities.

Here's the breakdown of where the national resume writing organizations have had their conferences in recent years. (I've bolded the ones I attended.)

The National Resume Writers' Association (NRWA):
2011 - Portland, Maine
2010 - Fort Worth, Texas
2009 - Annapolis, Maryland
2008 - San Diego, California
2007 - Savannah, Georgia
2006 - Phoenix, Arizona
2005 - Stamford, Connecticut
2004 - Nashville, Tennessee
2003 - Seattle, Washington
2002 - Philadelphia, Pennsylvania
2001 - San Antonio, Texas
2000 - Las Vegas, Nevada
1999 - New Orleans, Louisiana
1998 - Chicago

Career Directors International:
2011 - Savannah, Georgia
2010 - San Diego, California
2009 - Orlando, Florida
2008 - Seattle, Washington
2007 - San Antonio, Texas
2006 - Orlando, Florida (PRWRA)
2005 - Las Vegas, Nevada (PRWRA)
2004 - Indianapolis, Indiana (PRWRA)
2003 - New Orleans (PRWRA)
2002 - Atlanta, Georgia (when the organization was still PRWRA)

I haven't yet attended a CDI conference (although I've heard they are fabulous!). In my defense, Laura DeCarlo keeps scheduling them in October, which is during the UNO Hockey season (and Jon and I have never, ever missed a UNO home hockey game).

Career Management Alliance (no longer in business as of August 2011):
2011 - Las Vegas, Nevada
2010 - New Orleans, Louisiana
2009 - San Antonio, Texas
2008 - Minneapolis, Minnesota
2007 - Louisville, Kentucky
2006 - ??
2005 - Philadelphia, Pennsylvania (when it was still Career Masters Institute)
2004 - Atlanta, Georgia (CMI)
2003 - Kansas City, Missouri (CMI)
2002 - San Diego, California (CMI)

Professional Association of Resume Writers and Career Coaches
(discontinued conferences in 2004?)
2004 - St. Pete Beach, Florida
2003 - Las Vegas, Nevada
2002 - Dallas, Texas
2001 - Tampa/St. Petersburg, Florida
2000 - Toronto, Canada
1999 - Colorado Springs, Colorado

What do you think? Where would you be interested in attending a conference?

NRWA Conference Preview

Yesterday, I was on a free teleseminar call sponsored by the National Resume Writers' Association (NRWA), previewing their upcoming conference in September in Portland, Maine. While I'm unable to attend due to family commitments, I was interested in hearing what was planned -- and I'd like to share a couple of the highlights with you.

(You can listen to the call recording here).

The call was facilitated by Kathy Sweeney and featured several of the conference speakers, including Barbara Safani, Kimberly Schneiderman, and Norine Dagliano.

On Friday, Sept. 23, Barbara will present on "Social Media in Job Search: No Longer Optional."

• "A resume isn't enough anymore," she says.
• Social media profiles allow candidates to better compete.
• Resume writers have a great opportunity to educate clients on what else is out there (in terms of social media profiles and tools) besides LinkedIn.
• This session is important because "resume writers need to keep up with the times."

On Thursday, Sept. 22, in one of the concurrent breakout sessions, Kimberly Schneiderman will present "Boiling It Down: Marketing Your Most Accomplished Client Through a One-Page Document."

• These one-page documents won't replace the resume, but are an additional tool.

On Saturday, Sept. 24, Norine Dagliano will talk about "Same Client - Different Story: Tools and Strategies for Crafting Career-Change Resumes."

• She's had numerous clients coming to her with the challenge that "what they had done, they may not be able to do anymore."
• Traditional resume formats don't work for career changers.

Finally, Kathy Sweeney talked about the presentation she'll give on Friday, Sept. 23 on "Trademarks and Copyrights 101: How to Protect Your Business Name, Logo, and Intellectual Property." On the preview call, Kathy talked about how she's had her website content copied, her articles stolen, and her business name used by other people. She also talked about how she had unintentionally used the name of another business (despite conducting a trademark search). After she had invested time and money in creating a website, blog, and radio show, she received a cease-and-desist letter from another careers industry professional who, she soon discovered, owned that brand. She immediately changed the consortium name, but had to re-record 12 radio shows with the new name.

Sweeney said her talk will help resume writers:

• Protect your business
• Protect your reputation
• Protect your intellectual property
• Make sure you're not infringing on someone else (even accidentally).

For more information about the NRWA Conference, or to register, visit the NRWA website.

A two-pay conference registration option is available for one more week.

Career Management Alliance Is No More

Kennedy Information (publishers of the "Directory of Executive Recruiters") has chosen to discontinue the Career Management Alliance (CMA) association (formerly Career Masters Institute), originally founded by Wendy Enelow in 1999. Wendy has now regained ownership of the two certification credentials that originated out of the organization -- the Master Resume Writer (MRW) and Credentialed Career Master (CCM) designations. If you have questions about these credentials -- or are interested in pursuing these certifications, contact Wendy.

The Role of Workforce Development Going Forward

I live in Nebraska and our neighboring state, Iowa, is caught up in a controversy about a plan to close 36 Workforce Development offices in the state.

The fundamental question about how to serve job seekers is one that resume writers have been contemplating for several years. The Resume Writers' Digest Annual Industry Survey throughout the years demonstrated the shift from office-based resume writers to more and more resume writers working from home. (In the 2010 survey, 76 percent of writers who responded work from a home office only, while 12 percent have both a home and business office.)

The governor's decision to close the offices in favor of creating "access points" -- special software installed on workstations at sites across the state, combined with online chat and a toll-free number -- is drawing criticism as reducing access to services.

But in reality, how many individuals visit Workforce Development offices in person -- unless they have to? Certainly the white collar, professional, and executive unemployed would be bothered less than blue collar workers, seniors, and the technologically challenged. But adding access points in public libraries, for example, would allow for hands-on support (and potentially some additional usage and funds for the libraries in exchange for hosting the access point).

Fundamentally, it's important to look at the nature of how Workforce Development can support the job search. Is their role to help clients find jobs, or to provide them with computer services? Already, many Workforce Development offices are moving more of their resources online -- hosting job boards on their sites, giving jobseekers access to resume building software, and providing support to employers through online portals.

The future of the support system needs to be re-evaluated in light of how the job search has changed through the years. Prospective employees -- even those in blue collar jobs -- are expected to be able to have basic technological proficiency. Effective job search strategies require company research and networking -- but existing Workforce Development services have focused on online job postings (probably in response to earlier rounds of job reductions and funding cuts within the Workforce Development system). It may require a re-imagination of the entire support system to meet the needs of jobseekers, employers, and those funding the services.

Closing offices may be the impetus that spurs on this revitalization of the existing system.

What are your thoughts?

Search Engine Optimization Strategies for Resume Writers: Part 5

This is the fifth and final post in a series of posts on "Search Engine Optimization Strategies for Resume Writers." Previous posts in the series addressed the What and Why of SEO, Keyword Research, SEO Basics, and Setting Up Google Places. These posts are excerpted from the "Resume Writers Online Marketing Guidebook."

This post is all about "Google Places Best Practices."

Since you now have your business claimed and verified on Google Places, we can look at some techniques to make sure you use your listing properly. First off, Google Places isn’t really a service you “use” per se. It isn’t like Facebook Places in that regards. When I say “use,” I really mean how you should set it up to get the most advantage from the search engines. Essentially these best practices are steps to take to ensure your listing shows up above other businesses.

Google Places ranking depends on a number of items, including (but not limited to):

1.        Claiming Your Business — I will assume you did this in the last step, but if you didn’t, here is a good incentive to do it. Claiming your business is one way to raise it in the Google rankings. Generally speaking, claimed businesses show up before unclaimed ones.

2.        Choose City Center Locations — If your resume writing business has multiple locations (for example, a home office and a business office), list the one that is closest to the heart of the city. While it might be impossible for you to control, Google does lend weight to a businesses proximity to the city center.

3.        Categorize Properly — You can choose a number of categories for your business, and I suggest using as many categories as possible. The catch is they have to be legitimate categories. Don’t reach too far for categories, because if they aren’t related to your business, Google could penalize you by ranking your site lower in Places.

4.        Fill Out Your Profile — Fill out as much info in the profile as you can. Include payment types, hours, and other information — like parking, for example. Google definitely prefers profiles to be more filled out, because it means more value for their users.

5.        Add Images — Google gives you 10 spots for images, and I suggest using every spot. This will not only make your business listing look better, it will contribute to the “fullness” of your profile. You should have your business logo and your photo, at a minimum. You might also have a photo of the outside of your office (if you work from a commercial location). You can also include logos for professional organization affiliations (PARW, NRWA, CMA, CDI logos, for example) as well as for résumé certifications (ACRW, CPRW, NCRW, CRW, etc.).

6.        Reviews — People can review your business right on Google Places, so encourage some of your favorite customers to write you a review. It will look great on your profile, and help your listing show up at the top. Google Places also looks at review sites on the web. If applicable, make sure your business is reviewed on sites like Yelp.

Google Places is only gaining in popularity. Tapping into it today and optimizing your listing with the tips above will ensure your business has a prominent place on it.

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You can download the entire five-part series as a special report excerpt. It's just one small part of the "Resume Writers Online Marketing Guidebook." Purchase the 42-page special report for just $14 and receive two bonus special reports for free: "How to Add a Facebook 'Like' Box on Any Page" and "How to Use Facebook Ads In Your Resume Writing Business."

Search Engine Optimization Strategies for Resume Writers: Part 4

This is the fourth in a series of five posts on "Search Engine Optimization Strategies for Resume Writers." 

The first post in the series addressed the What and Why of SEO. The second was about Keyword Research. Yesterday's post covered SEO Basics. The fifth and final part is tomorrow's post on Google Places Best Practices. These posts are excerpted from the "Resume Writers Online Marketing Guidebook."

Today's post is about Setting Up Google Places.

Another step towards dominating Google locally is making sure you are represented on Google Places and have claimed your business.

Google Places is NOT Facebook Places — it isn’t the same thing at all. Have you ever done a search on Google and a map pops up with businesses plotted on it? This is Google Places in action. Many people don’t realize that you can claim your business and control the information Google shares in this manner.

 In this step we will look at how to sign up and add/claim your business.

First you have to visit Google Places.

1.      Sign in with your Google Account — If you don’t have a Google account, sign up for one now. Google has a number of free tools that are must-haves for individuals who want to market their businesses online. Google Places is just one of these.

2.      Check Out Some Information — Once you have entered your Google ID, you will be taken to a new page. On the left hand side is an “Add a Business” button — but before you click that, you can learn a little more about Google Places from some of the links and videos on the right side of page. When you feel comfortable moving on...

3.      Click Add a New Business — You will be taken to a page where it will ask for your country and business’s main phone number. This is to find out if a listing already exists. If it does, you will be taken to a page where you can click “edit” and you can fill out more information. If it doesn’t, you will be taken to a form to fill out to add your business. Fill out as much info as possible in either scenario and click “Submit.”

4.       Verify — Once you click submit, you will have to verify your Google Places listing. You can do this three different ways: via a phone call to your listed business number, a text to your listed cell phone number, or a postcard to your listed business address. The phone call and text will be instant, but you will have to wait 2-3 weeks for the postcard. Sometimes the phone verification won’t work with some phone systems, so you will be forced to go with text or postcard. Either way you do it, you will receive a code, and once you enter that, your listing will be live.

Now, you have either claimed or created your business profile on Google Places. You have taken another step towards building a great online presence. 

Tomorrow's blog post is about Google Places Best Practices.

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This blog post is just one small part of the "Resume Writers Online Marketing Guidebook." Purchase the 42-page special report for just $14 and receive two bonus special reports for free: "How to Add a Facebook 'Like' Box on Any Page" and "How to Use Facebook Ads In Your Resume Writing Business."

Search Engine Optimization Strategies for Resume Writers: Part 3

This is the third in a series of five posts on "Search Engine Optimization Strategies for Resume Writers." 

The first post in the series addressed the What and Why of SEO. Yesterday's blog post was about Keyword Research. The final two posts will address Setting Up Google Places and Google Places Best Practices. These posts are excerpted from the "Resume Writers Online Marketing Guidebook."

Today's post is about SEO Basics.

While breaking down SEO completely would be a book on its own (I actually purchased a 330-page eBook on this subject once!), I will go over some basics. if you have built your website using WordPress, you could do some of the on-page steps yourself. If you went with an HTML design, you might have to get your web designer to make a couple of changes. The changes will be quick though, so it shouldn’t take too much time.

Search Engine Optimization can be broken into two main categories: On-page and Off-page.

On-Page: On-Page means exactly what it says. These are the steps you take on your actual site or blog to make it more friendly to the search engines. While there are many things to consider, some great first steps include:

•  Title Tags: You might have to get your web designer to fix these for you if you use a traditional HTML website. These are simply the titles of each page and are the first thing Google sees when it finds a new page. The “title” in this case is what is displayed ABOVE the address bar in your Internet browser. It is at the very top of the browser. On Google.com, “Google” is the page title.

If you are familiar with HTML code, this is usually accomplished with the tags near the top of the code. If you are savvy enough, you can change them yourself — just remove what is in between them and paste in one of your keywords. In WordPress, you can handle this even easier through uses of plugins like All-in-One SEO.

Each page of your site should have a different title tag. Make it one of the keywords that you created in the previous step. In some smaller towns, this is all you will need to do to get to the first page of Google for localized terms. If you use WordPress, you can access Permalinks through the Settings and create a custom structure like: /%postname%/. 

This will make the title tag of every post you create to be the same as the Post Title. So just name your blog posts with keywords and you will automatically have keyword rich title tags. Another point for WordPress.

•  Content — You want to mention your keywords in your content, but not too much. You don’t want your content to seem low quality and unnaturally stuffed with keywords. Remember, your web content should be written for your visitors, not the search engines. Good quality content that naturally mentions your keywords will engage people, make them more likely to share your site. It will also seem more natural to Google.

•  Navigation — You should have proper navigation on your site. You want it to be both logical and working. Broken links on your site are a big “no-no.” A broken link in your navigation is especially glaring. You want Google to be to easily find your whole site with no broken links. This includes linking to other parts of your own site.

•  Sitemap — This step is more important for WordPress based websites, because a sitemap is needed more for a dynamic site. A sitemap is basically a list of your website pages. Search engines like Google will use it to discover your entire site. It is more important for websites that are updated with new pages often (i.e. WordPress blog). In WordPress you can easily add a sitemap to your site with a plugin like “Google XML Sitemaps.”

•  Privacy Policy — This is a tip that came from the Canadian headquarters of Google itself. The complex algorithm that Google uses to rank websites does give a bonus to sites that have a privacy policy. Just get your web designer to add a link in your footer — titled Privacy Policy — that links to a basic privacy policy for your website. If you use WordPress, just use a plugin like “Easy Privacy Policy.”

SEO is a major area of study online, and there are a lot of other steps you can take, but the above ones are a great on-page start to any campaign. Since ranking for localized keywords is easier in general, these steps should suffice for most resume writing businesses.

Off-Page — In many people’s eyes, off-page optimization is where you should spend most of your time. I personally disagree, though. I think consistent high quality on-page content (aka blog posts) is the most important step. That said, off-page optimization is still very important and probably more important than every on-page step besides content creation.

When it comes down to a basic level, off-page optimization is really about one thing — getting backlinks. Backlinks are simply links on other sites that point towards your site. Google values these highly, and it is one of the major ranking factors.

When you are starting a backlinking campaign, there are a couple of terms you need to know:

Anchor Text: The anchor text is the actual text that makes up the link. When you see a link that says “Click Here,” then click here is the anchor text. Links that have your keywords as the anchor text are more valuable. An anchor text that reads, “Click here to contact an Omaha resume writer” is more valuable.

Page Rank: Google gives pages a rank from 0-10. This rank isn’t quite as important as some people make it out to be, but it is still a good guide. The higher the page rank of a website, the more valuable the link on it is. (You will sometimes see this referred to as the “PR” value — or page rank value.)

NoFollow/Dofollow: Two different kind of links. If a link is nofollow, it means that Google doesn’t pass on the power of the link to your site. There is some argument on this though. I don’t think someone should ignore a potential backlink because it is nofollow. It contributes to a natural backlinking profile, and can still drive traffic. (You can do a search for “nofollow/dofollow” on Google to find out more about this.)

These are some of the basic terms you will come across when you are looking for backlinks or learning more about them. There are a lot of blog posts out there about backlinking, as well as free guides, etc.

Tomorrow's blog post is about Setting Up Google Places.

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This blog post is just one small part of the "Resume Writers Online Marketing Guidebook." Purchase the 42-page special report for just $14 and receive two bonus special reports for free: "How to Add a Facebook 'Like' Box on Any Page" and "How to Use Facebook Ads In Your Resume Writing Business."

Search Engine Optimization Strategies for Resume Writers: Part 2

This is the second in a series of five posts on "Search Engine Optimization Strategies for Resume Writers." Yesterday's post addressed the What and Why of SEO. Future posts will address SEO Basics, Setting Up Google Places, and Google Places Best Practices. These posts are excerpted from the "Resume Writers Online Marketing Guidebook."

Today's post is about Keyword Research.

Keywords are the words or terms that people use to search in Google. If you do a search for “Cheap Flights” on Google, then the keyword is: cheap flight.

Keyword brainstorming and research is an important first step in any Local SEO plan. These general steps will get you off to a good start.

• Brainstorm — Sit down and make a list of every keyword term that someone would search for to find your resume writing business. Don’t worry about local terms right now — just think of what people would search in any part of the world to find a service like yours.

Write down as many terms as possible. Think of a wide variety of terms, all the way from one-word terms (short-tail) to 3+-word terms (long-tail). I would also ask friends and family for their input. This will give you an outside perspective from an everyday person.

If you get stuck thinking about terms, you can get some help from Google itself. Just take one of the keyword terms you thought of and enter it into the Google Keyword Tool. This will give you a list of related terms and their estimated search numbers. Keep in mind we will localize these terms, so the amount of searches will not be directly applicable — but it still gives you an idea of what keywords are searched more often.

Spend a good chunk of time on this, and try to get a list of 30-50 keyword terms.

• Consolidate — Go through this list and take out your five most-desired keywords. You can use personal preference, a hunch, the search results from Google Keyword Tool, and common sense. Until you actually test your terms, you won’t know much about them. So take these five terms and write them down on their own. Keep your other keywords handy though! These will be the five you will start with, but eventually through the power of blogging, you will be ranking for all of the terms.

• Localize — Now that you have your list of five terms, simply localize them. Add your location (town or city, maybe the state/province if you are in a city with common name). If your resume writing services are in demand in a number of towns, then add the other towns in front of the keyword as well. For example...

City One + Keyword One

City One + Keyword Two

City Two + Keyword One

City Two + Keyword Two

Etc...

So each new town you use will be another five local keyword terms. Once you have localized your keywords, you will now have a list of local keyword terms that you can begin ranking for. While this is a basic form of keyword research, it is leagues ahead of most of the online marketing that local businesses do.

Tomorrow's blog post is about SEO Basics.

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This blog post is just one small part of the "Resume Writers Online Marketing Guidebook." Purchase the 42-page special report for just $14 and receive two bonus special reports for free: "How to Add a Facebook 'Like' Box on Any Page" and "How to Use Facebook Ads In Your Resume Writing Business."

Search Engine Optimization Strategies for Resume Writers: Part I

This is the first in a series of five posts on "Search Engine Optimization Strategies for Resume Writers."

This post addresses the What and Why of SEO. Future posts will address Keyword Research, SEO Basics, Setting Up Google Places, and Google Places Best Practices. These posts are excerpted from the "Resume Writers Online Marketing Guidebook."

SEO means Search Engine Optimization. In basic terms, SEO is the process of making your website more relevant to the major search engines. Increasing your relevancy will mean that your site shows up higher in their search rankings. Due to its overwhelming market share, Google is usually the search engine you will optimize for.

Local SEO is optimizing your website to rank highly for local based search terms (keywords). Instead of just ranking for a general keyword like “Resumes” (don't use the accent marks when using "resumes" online), you would try to rank for “Omaha Resumes” or “Omaha Resume Writer” (remember: no accent marks).

SEO optimization is becoming an increasingly popular technique, especially by businesses in mid-sized and small cities. There are certain advantages when optimizing for localized search terms:

•  Easier To Rank — It is generally easier to rank for a local search term because it is less competitive. You can rank near or at the top of Google for these terms with much less work. For a real-life example, I worked with a business in a town of ~30,000 and was able to get them to the top of Google for a number of localized search terms in a matter of days.

•  More Targeted — When people are searching locally, they are more often to be ready to buy. It also makes sure that the people finding your site are local and can actually use your services. If you rank for “resumes,” people all over the world will find your site, but if you localize that search term you will be targeting people who are searching from your area. I have found that resume clients often start their search locally first. If they find someone competent that they feel comfortable with, they often stop searching.

With the explosions of mobile Internet, finding businesses through search engines will only get more popular. At one time, every business wanted to be in the Yellow Pages. Well, the day of the search engine is here and you want to rank for these local terms. With less competition you can rank quicker and with less effort. You will be tapping into a perpetual funnel of local-based web searches.

When you have a website, you want it to rank near the top of the search rankings for localized searches.

Tomorrow's blog post is about Keyword Searches.

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This blog post is just one small part of the "Resume Writers Online Marketing Guidebook." Purchase the 42-page special report for just $14 and receive two bonus special reports for free: "How to Add a Facebook 'Like' Box on Any Page" and "How to Use Facebook Ads In Your Resume Writing Business."